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ComparingITConsultingCompetitivenessofLocalITCompaniesGroup2Yun,DongWonKim,WoongMoon,JeongNamNang,HeeKyungCha,ChangIKGroupReportComparingITConsultingCompet1IntroductionPreviousResearchResearchTool&ModelSelectedVariablesandProxiesFindingsResult&StatisticalAnalysisConclusionFurtherStudyAppendixAGENDAIntroductionAGENDA1.IntroductionNowadays,wecannotlivewithoutcompetitiveness.Tosurviveinbizworld,competitivenessiskeyfactorforsuccess.ByComparingITConsultingCompetitivenessofLocalITCompaniesinKorea,we’dliketodiagnosethedomesticcompetitivenessof3majorlocalITCompany
-SamsungSDS,LGCNS,SKC&CtheglobalcompetitivenessofthemWeusethegeneralizeddoublediamondmodeltocalculatecompetitivenessandglobalizationindices,andthestatisticalanalysis.1.IntroductionNowadays,weca1.Introduction–DefinitionofITConsultingConsultingservicesareadvisoryservicestohelpcompaniesanalyzeandimprovetheefficacyofbusinessoperationsandtechnologystrategies.InfluencetheadoptionofIT.CorporatestrategyReviewofbusinessplansBusinessprocessanalysisorre-engineeringConsultingservicesBusinessConsultingservicesAssessdifferenttechnologystrategiesAligntechnologystrategywithbusinessorprocessstrategy.Providingstrategic,Architectural,operationalandimplementationplanning.ITConsultingservices1.Introduction–Definitiono2.PreviousResearchSub-variablesVariablesProxiesAccentureSAMSUNGSDSSKC&CDecisionFactor
ConditionBasic
HumanResource
#ofconsultant
▲
VEducationLevelofconsultant▲
VDeliverability
#ofsolution
▲▲
VIndustrycoverage–ReferenceSites
AddedVR&DInvestment
▲
Financial
Creditratebycurrentratio
▲
Profitratio
▲
Globalization#ofoverseabranches
GlobalVAdvanced
Skill
#ofskilledconsultant
▲▲
VRevenue/#ofConsultants
▲
VSophistication
CustomerManagement▲
InnovationSpeed▲
KnowledgeManagement
HistoryofKMS(years)▲
V#ofKMAgent▲
VAccesstoglobalknowledgesource
AddedV2.PreviousResearchSub-varia2.PreviousResearch-continuedSub-variablesVariablesProxiesAccentureSAMSUNGSDSSKC&CDecisionDemandSize
TraditionalMarketMarketShareinITServiceindustry▲
▲
VSIMarketSize/Population
▲
Growthrategrowthrate
▲
Sophistica-tion
ReputationPriceperconsultant
AddedVExternalGroupRevenue
AddedVPreferenceConsultingfirmpreference▲
VR&SDirect
RelatedIndustryAssistancetoconsulting-relatedindustryrevenue
▲
VRelatedConsultingcapability#ofBusinessConsultant
AddedVIndirectM&AExperienceStrengthgainedbyM&Aofconsultingfirm
AddedV2.PreviousResearch-continu2.PreviousResearch-continuedSub-variablesVariablesProxiesAccentureSAMSUNGSDSSKC&CDecisionS.S.RStrategy
CEOAbilityCEOAbility
▲
CEOWill
GrossRevenuetargetratio(3years)
AddedVCEO’swilltogrowth
AddedVCompensationCompensation&BenefitLevel▲
VIndustryLeadershipIndustrySolutionLeadership-#of1stsolution▲
Partnership#ofPartnershiporAlliancewithWorldClassConsultingFirm
▲
VStructure
Process
CMMLevel-StandardProcess▲
VProcessSophistication-Coordination▲
Rivalry
IntensityofRivalry#ofconsultingfirm
▲
Monopoly#ofmonopolizedservice
AddedV*References-AccentureConsultingBusinessStrategy(2001)-SamsungSDSTheCompetitivenessofSamsungSDSine-Environment(2000)-SKC&CCompetencyAnalysisofSKC&C’sConsultingResources(2003)2.PreviousResearch-continu3.ResearchTool&ModelDiamondModelITConsultingMarketinKoreaCEO’sWillCompensation&BenefitRecruitPlanPartnership&ProcessMonopolyHumanResourcesDeliveryCapabilitySkillKnowledgeRelatedIndustriesRelatedConsultantM&AExenperienceFactorConditionsTraditionalMarketGrowthRateReputationPreferenceDemandConditionsRelated&SupportingIndustriesStrategy,Structure&RivalryITConsultingMarketGlobal StrategyGlobalBrandImageGeneralizedDoubleDiamondModelSizeQualityGlobali-zationlevel3.ResearchTool&ModelDiamo3.ResearchTool&Model
DataSourcesandTreatmentCharacteristicsDataSourcesTreatmentQuantitativeDataInternet,Theses,Articles,IndustryJournalsSKC&CKnowledgeDBConvertoriginaldataintothefivescalefigureQualitativeDataSurvey(Questionnaire)StatisticalAnalysisAppliedtoqualitativedataTotesthypothesisTestMethodH0(NullHypothesis)H1(AlternativeHypothesis)ANOVATherearenodifferenceamongthecompaniesRejecttheH0t-TestTherearenodifferencebetweenspecifictwocompaniesRejecttheH03.ResearchTool&ModelData4.SelectedVariablesandProxiesDimensionVariablesProxiesSignWeightFactor
ConditionBasicHumanResource#ofConsultant+15EducationLevel+10DeliverableCapability#ofsolution+10#ofIndustriestheycanconsult+10AdvancedSkillExperiencedemployee–Seniorlevel+15Revenue/#ofConsultants+10KnowledgeKMSage+5#ofKMAgent+15GlobalKnowledgeSource+104.SelectedVariablesandProx4.SelectedVariablesandProxiesDimensionVariablesProxiesSignWeightDemand
ConditionSizeTraditionalMarketMarketShareinITServices+20GrowthRateRevenueGrowthRate(3years)+20SophisticationReputationUnitPrice+20ExternalGroupRevenue+15PreferencePreference–Survey+25R&SDirectRelatedIndustryRevenueinSIArea+40RelatedConsultant#ofBusinessConsultant+30IndirectM&AExperienceStrengthofM&Aofconsultingfirm+304.SelectedVariablesandProx4.SelectedVariablesandProxiesDimensionVariablesProxiesSignWeightS.S.RStrategyCEOWillGrossRevenuetargetratio(3years)inconsulting+15CEO’sWill–Survey+15CompensationCompensation&BenefitLevel-Survey+15RecruitPlan#ofincreasedemployeeinnextyear+15Partnership#ofPartnershiporAlliancewithWorldClassConsultingFirm+15StructureProcessCMMlevel+15RivalryMonopolymonopolizedservice-Survey+104.SelectedVariablesandProx4.SelectedVariablesandProxiesDimensionVariablesProxiesSignWeightGlobalFactorGlobalizationLevel#ofGlobalBranches+50AbroadRev./TotalRev.+50DemandSizeRevenue-Globalmarketsize+50Quality#ofnationalhavingglobalrelation+50R&SGlobalBrandGlobalBrandAwareness-Survey+100S.S.RGlobalStrategyGlobalizationStandard-Survey+1004.SelectedVariablesandProx5.Findings–FactorConditionsProxiesWeightSDSLGCNSSKC&C#ofConsultant15140?209?105?EducationLevel1042.9%79%27%#ofsolution1017?11?10?#ofIndustriestheycanconsult1013?9?6?Experiencedemployee–
Seniorlevel1577%52%41%Revenue/#ofConsultants101.07?0.94?0.62?KMSage56?4?5?#ofKMAgent15320?120?70?GlobalKnowledgeSource10E&YEDS(Old)N/ATotal5.Findings–FactorCondition5.Findings–DemandConditionsProxiesWeightSDSLGCNSSKC&CMarketShareinITServices2015,500??11,617??8900??RevenueGrowthRate2013%28.5%25%UnitPrice202,000??1,800??1,100??ExternalGroupRevenue156,975??4,650??900??Preference-Survey*25752730582Total
Survey-SampleSize:34persons-7items,5scaleeach5.Findings–DemandCondition5.Findings–R&SProxiesWeightSDSLGCNSSKC&CRevenueinSIArea4015,350??11,421??8835??#ofBusinessConsultant3050?38?3?StrengthofM&Aofconsultingfirm30????N/AN/ATotal5.Findings–R&SProxiesWeig5.Findings–S.S.RProxiesWeightSDSLGCNSSKC&CGrossRevenuetargetratio(3years)inconsulting1530%25%30%CEO’sWill–Survey*1513914199Compensation&BenefitLevel–Survey*1511711475#ofincreasedemployeeinnextyear15250?90?35?#ofPartnershiporAlliancewithWorldClassConsultingFirm156??
6??4??CMMlevel15Level2Level3Level2monopolizedservice–Survey**10731704555Total*Survey-SampleSize:34persons-1itemwith5scale**Survey-SampleSize:34persons-7items,5scaleeach5.Findings–S.S.RProxiesWeig5.Findings–GlobalPartProxiesWeightSDSLGCNSSKC&CFactor#ofGlobalBranches50262AbroadRev./TotalRev.509.8%5.1%4.5%DemandRevenue-Globalmarketsize501530600400#ofnationalhavingglobalrelation501494R&SGlobalBrandAwareness–Survey*100827846S.S.RGlobalizationStandard–Survey*10010310071Total*Survey-SampleSize:34persons-1itemwith5scale5.Findings–GlobalPartProxi6.Result&StatisticalAnalysis–FactorCondition6.Result&StatisticalAnalys6.Result&StatisticalAnalysis–DemandCondition6.Result&StatisticalAnalys6.Result&StatisticalAnalysis–R&S6.Result&StatisticalAnalys6.Result&StatisticalAnalysis–S.S.R6.Result&StatisticalAnalys6.Result&StatisticalAnalysis–Global6.Result&StatisticalAnalys6.Result&StatisticalAnalysis–SurveyAnalysisSurvey1Thepreferenceofthecompany(Composedof7surveyitems)HypothesisH0:TherearenodifferencesamongthecompaniesH1:H0isnottrueTestMethodANOVAResultWecan’tsaythatNullHypothesisistrue.So,Intermsofpreferenceofthecompanysomedifferencesareexists.6.Result&StatisticalAnalys6.Result&StatisticalAnalysis–SurveyAnalysisSurvey1Thepreferenceofthecompany(Composedof7surveyitems)HypothesisH0:ThereisnodifferencesbetweenSAMSUNGandLGH1:H0isnottrueTestMethodt-TestResultWecansaythatNullHypothesisistrue.So,Intermsofpreferenceofthecompanynodifferencesareexistsbetweentwocompanies.6.Result&StatisticalAnalys7.Conclusion-DomesticAreaSDSLGCNSSKC&CLocalFactor4.284.823.15
Demand4.464.363.07
R&S5.003.531.57
S.S.R4.544.063.04S.S.RR&SDemandFactorSDSLGCNSSKC&CSDSissuperiortoothersexceptfactorcondition.LGCNShasexcellenthumanresources.LGCNSmarkedrelativelyweakinR&S-businessconsultantissmallerthanSDSSKC&Cisinferiorinallattributes,especiallyinR&S.
-inshortterm,SKC&ChastofocusonenhancingR&SbyIncreasingconsultant
-Inlongterm,allfourattributesshouldbeincreasedsimultaneously.14.3334.8441.657.Conclusion-DomesticAreaSD7.Conclusion–GlobalAreaSDSLGCNSSKC&CGlobalFactor3.333.801.98
Demand5.002.591.37
R&S5.004.762.80
S.S.R5.004.853.45S.S.RR&SDemandFactorSDSLGCNSSKC&C41.6710.4730.70SDSissuperiortoothersinallattributesGlobalmarketrevenueofLGCNSisrelativelylessthanSDS,sodemandconditionisweakthanotherattributes.SKC&Cisinferiorinallattributes,especiallyinDemand.
-SKC&Chasverysmallglobalmarkets7.Conclusion–GlobalAreaSDSL7.Conclusion–Total(Domestic+Global)AreaSDSLGCNSSKC&CLocalFactor4.284.823.15
Demand4.464.363.07
R&S5.003.531.57
S.S.R4.544.063.04GlobalFactor3.333.801.98
Demand5.002.591.37
R&S5.004.762.80
S.S.R5.004.853.45TotalFactor7.618.625.13
Demand9.466.954.43
R&S10.008.284.38
S.S.R9.548.916.49S.S.RR&SDemandFactorSDSLGCNSSKC&C166.7351.94133.907.Conclusion–Total(Domesti8.FurtherStudyWe’llgofurtherstudybytwoparts.ThefirstoneisToexpandthenumberofcompaniestotheglobalITcompanylikeIBMBCSconsulting.TocomparethecompetitivenessofthedomesticandglobalITcompanieshavingsamehistoryandbusinessmodel.ThesecondoneisToexpandthescopeofcompaniestoglobalconsultingservice,I.e,Accenture,KPMG,BCG,andDeloitteconsultingwhichhasdownstreamstrategyfromgeneralbusinessconsulting.8.FurtherStudyWe’llgofurt9.Appendix–SurveyContents9.Appendix–SurveyContentsComparingITConsultingCompetitivenessofLocalITCompaniesGroup2Yun,DongWonKim,WoongMoon,JeongNamNang,HeeKyungCha,ChangIKGroupReportComparingITConsultingCompet31IntroductionPreviousResearchResearchTool&ModelSelectedVariablesandProxiesFindingsResult&StatisticalAnalysisConclusionFurtherStudyAppendixAGENDAIntroductionAGENDA1.IntroductionNowadays,wecannotlivewithoutcompetitiveness.Tosurviveinbizworld,competitivenessiskeyfactorforsuccess.ByComparingITConsultingCompetitivenessofLocalITCompaniesinKorea,we’dliketodiagnosethedomesticcompetitivenessof3majorlocalITCompany
-SamsungSDS,LGCNS,SKC&CtheglobalcompetitivenessofthemWeusethegeneralizeddoublediamondmodeltocalculatecompetitivenessandglobalizationindices,andthestatisticalanalysis.1.IntroductionNowadays,weca1.Introduction–DefinitionofITConsultingConsultingservicesareadvisoryservicestohelpcompaniesanalyzeandimprovetheefficacyofbusinessoperationsandtechnologystrategies.InfluencetheadoptionofIT.CorporatestrategyReviewofbusinessplansBusinessprocessanalysisorre-engineeringConsultingservicesBusinessConsultingservicesAssessdifferenttechnologystrategiesAligntechnologystrategywithbusinessorprocessstrategy.Providingstrategic,Architectural,operationalandimplementationplanning.ITConsultingservices1.Introduction–Definitiono2.PreviousResearchSub-variablesVariablesProxiesAccentureSAMSUNGSDSSKC&CDecisionFactor
ConditionBasic
HumanResource
#ofconsultant
▲
VEducationLevelofconsultant▲
VDeliverability
#ofsolution
▲▲
VIndustrycoverage–ReferenceSites
AddedVR&DInvestment
▲
Financial
Creditratebycurrentratio
▲
Profitratio
▲
Globalization#ofoverseabranches
GlobalVAdvanced
Skill
#ofskilledconsultant
▲▲
VRevenue/#ofConsultants
▲
VSophistication
CustomerManagement▲
InnovationSpeed▲
KnowledgeManagement
HistoryofKMS(years)▲
V#ofKMAgent▲
VAccesstoglobalknowledgesource
AddedV2.PreviousResearchSub-varia2.PreviousResearch-continuedSub-variablesVariablesProxiesAccentureSAMSUNGSDSSKC&CDecisionDemandSize
TraditionalMarketMarketShareinITServiceindustry▲
▲
VSIMarketSize/Population
▲
Growthrategrowthrate
▲
Sophistica-tion
ReputationPriceperconsultant
AddedVExternalGroupRevenue
AddedVPreferenceConsultingfirmpreference▲
VR&SDirect
RelatedIndustryAssistancetoconsulting-relatedindustryrevenue
▲
VRelatedConsultingcapability#ofBusinessConsultant
AddedVIndirectM&AExperienceStrengthgainedbyM&Aofconsultingfirm
AddedV2.PreviousResearch-continu2.PreviousResearch-continuedSub-variablesVariablesProxiesAccentureSAMSUNGSDSSKC&CDecisionS.S.RStrategy
CEOAbilityCEOAbility
▲
CEOWill
GrossRevenuetargetratio(3years)
AddedVCEO’swilltogrowth
AddedVCompensationCompensation&BenefitLevel▲
VIndustryLeadershipIndustrySolutionLeadership-#of1stsolution▲
Partnership#ofPartnershiporAlliancewithWorldClassConsultingFirm
▲
VStructure
Process
CMMLevel-StandardProcess▲
VProcessSophistication-Coordination▲
Rivalry
IntensityofRivalry#ofconsultingfirm
▲
Monopoly#ofmonopolizedservice
AddedV*References-AccentureConsultingBusinessStrategy(2001)-SamsungSDSTheCompetitivenessofSamsungSDSine-Environment(2000)-SKC&CCompetencyAnalysisofSKC&C’sConsultingResources(2003)2.PreviousResearch-continu3.ResearchTool&ModelDiamondModelITConsultingMarketinKoreaCEO’sWillCompensation&BenefitRecruitPlanPartnership&ProcessMonopolyHumanResourcesDeliveryCapabilitySkillKnowledgeRelatedIndustriesRelatedConsultantM&AExenperienceFactorConditionsTraditionalMarketGrowthRateReputationPreferenceDemandConditionsRelated&SupportingIndustriesStrategy,Structure&RivalryITConsultingMarketGlobal StrategyGlobalBrandImageGeneralizedDoubleDiamondModelSizeQualityGlobali-zationlevel3.ResearchTool&ModelDiamo3.ResearchTool&Model
DataSourcesandTreatmentCharacteristicsDataSourcesTreatmentQuantitativeDataInternet,Theses,Articles,IndustryJournalsSKC&CKnowledgeDBConvertoriginaldataintothefivescalefigureQualitativeDataSurvey(Questionnaire)StatisticalAnalysisAppliedtoqualitativedataTotesthypothesisTestMethodH0(NullHypothesis)H1(AlternativeHypothesis)ANOVATherearenodifferenceamongthecompaniesRejecttheH0t-TestTherearenodifferencebetweenspecifictwocompaniesRejecttheH03.ResearchTool&ModelData4.SelectedVariablesandProxiesDimensionVariablesProxiesSignWeightFactor
ConditionBasicHumanResource#ofConsultant+15EducationLevel+10DeliverableCapability#ofsolution+10#ofIndustriestheycanconsult+10AdvancedSkillExperiencedemployee–Seniorlevel+15Revenue/#ofConsultants+10KnowledgeKMSage+5#ofKMAgent+15GlobalKnowledgeSource+104.SelectedVariablesandProx4.SelectedVariablesandProxiesDimensionVariablesProxiesSignWeightDemand
ConditionSizeTraditionalMarketMarketShareinITServices+20GrowthRateRevenueGrowthRate(3years)+20SophisticationReputationUnitPrice+20ExternalGroupRevenue+15PreferencePreference–Survey+25R&SDirectRelatedIndustryRevenueinSIArea+40RelatedConsultant#ofBusinessConsultant+30IndirectM&AExperienceStrengthofM&Aofconsultingfirm+304.SelectedVariablesandProx4.SelectedVariablesandProxiesDimensionVariablesProxiesSignWeightS.S.RStrategyCEOWillGrossRevenuetargetratio(3years)inconsulting+15CEO’sWill–Survey+15CompensationCompensation&BenefitLevel-Survey+15RecruitPlan#ofincreasedemployeeinnextyear+15Partnership#ofPartnershiporAlliancewithWorldClassConsultingFirm+15StructureProcessCMMlevel+15RivalryMonopolymonopolizedservice-Survey+104.SelectedVariablesandProx4.SelectedVariablesandProxiesDimensionVariablesProxiesSignWeightGlobalFactorGlobalizationLevel#ofGlobalBranches+50AbroadRev./TotalRev.+50DemandSizeRevenue-Globalmarketsize+50Quality#ofnationalhavingglobalrelation+50R&SGlobalBrandGlobalBrandAwareness-Survey+100S.S.RGlobalStrategyGlobalizationStandard-Survey+1004.SelectedVariablesandProx5.Findings–FactorConditionsProxiesWeightSDSLGCNSSKC&C#ofConsultant15140?209?105?EducationLevel1042.9%79%27%#ofsolution1017?11?10?#ofIndustriestheycanconsult1013?9?6?Experiencedemployee–
Seniorlevel1577%52%41%Revenue/#ofConsultants101.07?0.94?0.62?KMSage56?4?5?#ofKMAgent15320?120?70?GlobalKnowledgeSource10E&YEDS(Old)N/ATotal5.Findings–FactorCondition5.Findings–DemandConditionsProxiesWeightSDSLGCNSSKC&CMarketShareinITServices2015,500??11,617??8900??RevenueGrowthRate2013%28.5%25%UnitPrice202,000??1,800??1,100??ExternalGroupRevenue156,975??4,650??900??Preference-Survey*25752730582Total
Survey-SampleSize:34persons-7items,5scaleeach5.Findings–DemandCondition5.Findings–R&SProxiesWeightSDSLGCNSSKC&CRevenueinSIArea4015,350??11,421??8835??#ofBusinessConsultant3050?38?3?StrengthofM&Aofconsultingfirm30????N/AN/ATotal5.Findings–R&SProxiesWeig5.Findings–S.S.RProxiesWeightSDSLGCNSSKC&CGrossRevenuetargetratio(3years)inconsulting1530%25%30%CEO’sWill–Survey*1513914199Compensation&BenefitLevel–Survey*1511711475#ofincreasedemployeeinnextyear15250?90?35?#ofPartnershiporAlliancewithWorldClassConsultingFirm156??
6??4??CMMlevel15Level2Level3Level2monopolizedservice–Survey**10731704555Total*Survey-SampleSize:34persons-1itemwith5scale**Survey-SampleSize:34persons-7items,5scaleeach5.Findings–S.S.RProxiesWeig5.Findings–GlobalPartProxiesWeightSDSLGCNSSKC&CFactor#ofGlobalBranches50262AbroadRev./TotalRev.509.8%5.1%4.5%DemandRevenue-Globalmarketsize501530600400#ofnationalhavingglobalrelation501494R&SGlobalBrandAwareness–Survey*100827846S.S.RGlobalizationStandard–Survey*10010310071Total*Survey-SampleSize:34persons-1itemwith5scale5.Findings–GlobalPartProxi6.Result&StatisticalAnalysis–FactorCondition6.Result&StatisticalAnalys6.Result&StatisticalAnalysis–DemandCondition6.Result&StatisticalAnalys6.Result&StatisticalAnalysis–R&S6.Result&StatisticalAnalys6.Result&StatisticalAnalysis–S.S.R6.Result&StatisticalAnalys6.Result&StatisticalAnalysis–Global6.Result&StatisticalAnalys6.Result&StatisticalAnalysis–SurveyAnalysisSurvey1Thepreferenceofthecompany(Composedof7surveyitems)HypothesisH0:TherearenodifferencesamongthecompaniesH1:H0isnottrueTestMethodANOVAResultWecan’tsaythatNullHypothesisistrue.So,Intermsofpreferenceofthecompanysomedifferencesareexists.6.Result&StatisticalAnalys6.Result&StatisticalAnalysis–SurveyAnalysisSurvey1Thepreferenceofthecompany(Composedof7
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