道歉信中開頭段常用句式和套話

UnitFive

ApologyLecturer:Bear1I.BackgroundInformation

Eachofushas,atonetimeoranother,saidordonesomethingthatwewishwehadn'tsaidordone.Ratherthandwellonthemistake,however,weshouldtakequickactiontoremedytheproblemandthengetonwithlife.Aneffectiveletterofapologyisanimportantpartofthatprocessandcanhelpturn"lemonsintolemonade"andactuallyimprovearelationship.2II.TypesofApologyLetterPersonalApologyLetterBusinessApologyLetterPersonalapology

Writethisapologyassoonaspossibleaftertheincident.Focusonactionsyouaretakingtorectifythesituation,ratherthanonanydamageyoumayhavecaused.Asincere,well-wordedapologycangoalongwaytowardpatchingupadamagedrelationship.Backupyourapologywithconsideratebehaviorinthefuture.3II.TypesofApologyLetterBusinessapology

Writethisapologyassoonaspossibleaftertheincident.Itshouldbeclear,concise,anddignified.Focusonactionsyouaretakingtorectifythesituation,ratherthanonanyresultantdamage.Asincere,well-wordedapologycangoalongwaytowardwinningbackdisgruntledcustomersandbusinessassociates.4III.RequirementsTiming:Writetheapologyletterassoonaspossible.Action:Ratherthanfocusingonthedamageyouhavecaused,writeaboutthingsyouwilldotorectifythesituation.Brevity:Keepyourapologylettershortandtothepoint.Sincerity:Noonewantstoreadoverlydramaticlanguage.Chooseyourwordscarefullyandexpressyourselfclearlyandsimply.5III.RequirementsTone:Yourapologylettershouldbeconsiderateandrespectful.Remember,youaretryingtorebuildadamagedrelationship.Blame:Takefullresponsibilityforwhatyouhavedone.Followingup:Trytosetupatimewhenyoucanapologizeinperson,thenbackupyourapologywithconsideratebehaviorinthefuture.

6IV.ApologyLetterTips

Forhurtfeelings

Writethisapologyassoonaspossibleaftertheincident.Assumeyourreaderhasgoodreasonforbeingoffended.Expressyourregretwithdeepsincerity.Inthissituation,itisusuallybesttoapologizewithahandwrittennoteorfacetoface.7IV.ApologyLetterTipsFormissingameetingoranappointment

Whetheryouhavealreadymissedanappointmentorwillmissanappointmentinthefuture,anexplanatorynoteisacourtesythatwillbeappreciated.Itshowsyoudotaketherelationshipseriously.Beconciseandpolite.8IV.ApologyLetterTipsFormissinganeventorforforgettingsomeone

Writethisapologyassoonaspossibleaftertheincident.Focusyourcommentsonwhatyouaredoingtorectifythesituationratherthanonanydamageyoumayhavecaused.Asincere,well-wordedapologycangoalongwaytowardpatchingupadamagedrelationship.Backupyourapologywithconsideratebehaviorinthefuture.

9IV.ApologyLetterTipsForbeinglatetoameetingorappointment

Writethisapologyassoonaspossibleaftertheincident.Don'tapologizeunlessyouplantotakefullresponsibilityanddon'tblameanyone.Rebuildyourreputationbybeingconsistentlyontimeinthefuture.10IV.ApologyLetterTipsForpoororinadequateservice

Writethisapologyassoonaspossibleaftertheincident.Don'tapologizeunlessyouplantotakefullresponsibility.Asincere,well-wordedapologycanhelpwinbackdisgruntledcustomersandbusinessassociates.Backupyourapologywithmodelbehaviorinthefuture.11V.FrameIntroduction:Showingthefeelingofapology.BodyPara:ThereasonsforapologyConclusion:Makinganapologyagain.12VI.Usefulexpression道歉信中開頭段常用句式和套話Iamwritingthislettertoexpressmyregret…Iamwritingtoapologizefor…Iwouldliketogiveyoumyapologyfor…Iamverysorrytosaythat…13Imustapologizeabout(not)doingsth…Pleaseacceptmysincereapologyfor…Iamwritingtosaysorryfor…Iamterriblysorry,but…14VI.Usefulexpression道歉信中結(jié)尾段常用句式和套話Onceagain,Iamsorryforanyinconveniencecaused.Pleaseallowmetosaysorryagain.Hopeyoucanacceptmyapologiesandunderstandmysituation.15Isincerelyhopethatyouwillbeabletothinkinmypositionandacceptmyapologies.IwanttoletyouknowhowregretfulIamfeelingnow.IamsorrythatIcan’t…andtrustthatyouwillbeabletounderstand.16VII.Samples1.因未能踐約赴宴致歉

Unabletokeepone’spromiseDearMissNancy,MuchtomyregretIwasunabletokeepmypromisetoattendyourbirthdaypartylastSaturday,owingtothefactthatmylittlesonwassuddenlytakenillearlythatday.Hopingtoseeyousoon.Trulyyours,

Bear17VII.Samples2.因遲復(fù)來信致歉Becauseofansweringone’sletterlateDearDavid，Iamafraidthatyouwillthinkmeunpardonablynegligentinnothavingansweredyourletterdated7,Decembersooner,butwhenIhavetoldyouthereason,Itrustyouwillbeconvincedthattheneglectwasexcusable.Whenyourletterarrived,IwasjustinHongKong.Asmyfamilycouldnotforwardittomeduringmyabsence,ithasbeen,therefore,lyingonmydeskuntilthemomentwhenItookitup.NowthefirstthingIhavetohastentodoistowritetoyouthesefewlinestoexpressmydeepregret.

18Ienjoyedmanypleasantsightsduringmytrip.IshallbepleasedtogiveyouanaccounttoofthemwhenIseeyounext.Yours,Tom19VII.Samples3.因遺失借書致歉BecauseoflosingaborrowedbookDearFrank,IamterriblysorrytotellyouthatIhavelostthevaluablebookyouweresokindtolendmelastweek.Ireaditeverydayandintendedtofinishitnextmonth.LastnightwhenIcametomyroom,itwasnowheretobefound.Iwilltrytorecoveritassoonaspossible.IfIfailtofindit,Iwillgetanewbookforyou.

20ButIamafraiditcannevertaketheplaceoftheoldone.Oldbooksarelikeoldfriends.Oncelost,theycanneverbereplaced.Theyareconnectedwithcherishedassociationswhichthenewonescanneverhave.Andforthisirrecoverableloss,Iamtoblame.Iwassocarelesswithmythings.Thisisawarningtometobemorecarefulinthefuture.Yourstruly,Jack21VIII.PracticeOneofyourpenpalswillshortlybevisitingyourcity.Forsomereason,youcannotmanagetomeethimattheairportontime.Writealetter:1)explainingwhyyoucannotmeethimattheairport,2)askinghimtowaitforyouattheairport,3)tellinghimhowtoidentifyyou.22IX.ModelwritingDearMartin,

Iamlookingforwardtoyourvisit.Justthink,afteralltheseyearsofwritingtoeachother,wewillfinallyhavethechancetomeet!However,IamsorrythatIwillnotbeabletomeetyouattheairportassoonasyouarrive.

Thereasonisthatyourflightwillarriveearlyinthemorning,andtheearliestIcangettotheairportwillbeaboutanhourafteryouland.Pleasewaitformeinthearrivallounge.Youshouldbeabletohavebreakfast