航空客運(yùn)英語(yǔ)基礎(chǔ)知識(shí)

航空客運(yùn)英語(yǔ)基礎(chǔ)知識(shí)2013.12一、單詞E-Ticket電子客票Nameofpassenger旅客姓名Route航線(xiàn)，航路Directflight/Non-stopflight直達(dá)航班ScheduledFlights/Regularflight定期航班，定期飛行Non-ScheduledFlights不定期航班F--Firstclass頭等艙C--Businessclass普通艙E--Economyclass經(jīng)濟(jì)艙Cancellation取消Confirmation座位再證實(shí)Origination始發(fā)地Destination目的地Timetable時(shí)刻表Fare票價(jià)CAACDevelopmentFund民航發(fā)展基金(機(jī)場(chǎng)費(fèi))FuelSurcharge燃油附加費(fèi)OtherTax其它稅費(fèi)Arrive到達(dá)Depart離開(kāi)Departuretime起飛時(shí)間Arrivaltime到達(dá)時(shí)間Expectedtimeofdeparture預(yù)計(jì)起飛時(shí)間Expectedtimeofarrival預(yù)計(jì)到達(dá)時(shí)間Unaccompaniedchild(UM)無(wú)人陪伴兒童Theelderly老年人Luggage行李Transfercounter中轉(zhuǎn)柜臺(tái)Domestic國(guó)內(nèi)的International國(guó)際的Boardingpass登機(jī)牌Incoming進(jìn)港Outgoing出港Passport護(hù)照Thefreebaggageallowance免費(fèi)行李額One-wayticket單程票Return/round-tripticket來(lái)回程票O(jiān)ne-wayfare單程票價(jià)Delay延誤No-show誤機(jī)Cancellation取消Avalidpassport有效護(hù)照Standby候補(bǔ)Meansofpayment支付方式Cash現(xiàn)金Check支票Cancellationcharges退款手續(xù)費(fèi)Refund退款Transfer經(jīng)停Stopover中途分程Torequestspecialarrangements請(qǐng)求特殊安排Torequestareservation申請(qǐng)訂座Here’syourchange.找您錢(qián)。Thefarecometo…票價(jià)總計(jì)…Moneyaddupto錢(qián)總共…二、句子Goodmorningsir!CanIhelpyou?Goodmorningsir！WhatcanIdoforyou？先生，早上好，需要幫忙嗎？Wouldyoulikebuyaticketnow?您想現(xiàn)在購(gòu)票嗎？WehaveflightsfromHuangshantoGuangzhoueveryday.我們每天都有黃山去廣州的航班It’s30minutes’ridefromheretotheairport.從這兒到機(jī)場(chǎng)要乘30分鐘的汽車(chē)。Onemomentplease.(Justasecond.)請(qǐng)稍等。I’llfindoutwhat’savailable.我查一下有哪些航班。Here’syourticket,sir.It’sallinorder.先生，這是您的機(jī)票。全部辦妥了。Wouldyoupleasefilloutthisformwithyournameandtelephonenumber?請(qǐng)?jiān)谶@張表上填上您的名字和電話(huà)號(hào)碼，好嗎？Heshouldpay20percentiftherefundisrequestedwithin24hoursbutbefore2hoursaheadofflightdeparture.如果在起飛前2小時(shí)至24小時(shí)之內(nèi)申請(qǐng)退票，旅客應(yīng)支付（原票價(jià)）20%的退票費(fèi)。三、短文（一）電話(huà)訂座AforAgent/PforPassengerA:Hello,thisistheHuangShanAirportBookingOffice.CanIhelpyou?您好，這里是黃山機(jī)場(chǎng)售票處，請(qǐng)問(wèn)有什么可以幫您。P:Yes,I’dliketomakeareservationonyourFlightCA1552,departingforBeijingnextFriday,thesixthDec.我想訂個(gè)機(jī)位，下周五12月6日去北京的CA1552航班。A:Onemoment,please.I’llcheck…I’msorry,sir,theflightyouwanttotakeisfullybooked,butwestillhaveroomonFlightMU5171.請(qǐng)稍等，我查下。很抱歉，先生，您要乘坐的航班現(xiàn)在已經(jīng)沒(méi)票了，但是MU5171現(xiàn)在還有機(jī)位。P:Well,IthinkI’lltaketheflightasyourecommended.好的，就訂你推薦的這個(gè)航班。A:Fine.MayIhaveyourname,please?好的，請(qǐng)告訴我您的姓名。P:DavidOliver大衛(wèi)。奧利弗A:Well,Mr.Oliver,willyoubetravellingfirstclassoreconomyclass?請(qǐng)問(wèn)奧利弗先生，您是要乘坐頭等艙還是經(jīng)濟(jì)艙？P:Economy,please.經(jīng)濟(jì)艙。A:Willthisbeasingleticket?請(qǐng)問(wèn)只買(mǎi)去程嗎？P:Yes.是的。A:Wouldyoupleasetellmeyourphonenumber?請(qǐng)告訴我您的手機(jī)號(hào)。P:NowMr.Oliver,yourreservationisnowconfirmedonFlightMU5171,economyclass.PleasecometopickupyourticketbeforenextMonday..奧利弗先生，您的座位訂好了，MU5171航班，經(jīng)濟(jì)艙，請(qǐng)您在下星期一前來(lái)出票。P:OK,good-bye.好的，再見(jiàn)。A:Thankyouforyourreservationandenjoyyourtrip.感謝您的訂座，祝您旅途愉快。(二)Tickting出票P(pán):I’dliketobuyatickettoShangHaiforJan1st.Doyouhaveadirectflight?我想買(mǎi)一張1月1日去上海的機(jī)票。你們有直達(dá)航班嗎?A:Yes,wedo.That’sFlightFM9266.ItleavesHuangShanat10:50p.m.andarrivesinShangHaiat11:50a.m.Doyouwantaround-tripticketoraone-wayticket?有的，F(xiàn)M9266航班，晚上10點(diǎn)22分由黃山起飛，晚上11：50抵達(dá)上海。您是要買(mǎi)來(lái)回程的還是單程的機(jī)票？P:One-wayplease,andIwanttogoeconomyclass。請(qǐng)出一張單程的，我要經(jīng)濟(jì)艙。A:OK.Pleasefilloutthisformwithyournameandtelephonenumber.好的，請(qǐng)?jiān)谶@份購(gòu)票單上填寫(xiě)您的姓名和電話(huà)號(hào)碼。P:OK!Thisisthecompletedform.好的。這是填好的購(gòu)票單。A:MayIhaveyourpassport?請(qǐng)把您的護(hù)照給我好嗎P:Hereyouare。給你。A:Well,I’llissuetheticketforyourightnow,pleasewaitamoment!我立刻為您開(kāi)票，請(qǐng)稍等！A:Mr.White,theticketisOKandtheone-wayeconomyclassfarefromHuangshantoShanghaicomestoCNY700.Wouldyoupleasepaymecash?(Doyouwishtopayincashorbytraveler’scheck?)懷特先生,票開(kāi)好了。黃山至上海的單程經(jīng)濟(jì)艙票價(jià)是700元人民幣。請(qǐng)付給我現(xiàn)金好嗎？（請(qǐng)問(wèn)您是現(xiàn)金支付還是信用卡支付？）P:OK！Here’sCNY700.(Cash.Here’sCNY700.)好的，這里是700元人民幣。（現(xiàn)金支付，這里是700元人民幣。）A:Here’syourpassportandyourticket--FlightFM9266,HuangshantoShanghaiJan1st.Yourflightle