人工智能：學生們想要什么

DigitalEducationCouncilGlobalAIStudentSurvey2024

AIorNotAI:WhatStudentsWant

2

DigitalEducationCouncilGlobalAIStudentSurvey2024

Foreword

TheDigitalEducationCouncilGlobalAIStudentSurveyaimstoprovideinsightsintostudentperceptionsaroundarti?cialintelligence(AI)inhighereducationtoinformdecision-makingforuniversityleadership.ThereportcoversthestatusofAIusageandreadiness,studentperceptionofAIusecases,expectationsandpreferencesonuniversityactionsonAI,satisfactionwithinstitutions’AIadoption,concernsandkeyattributesforAIuse.

Thissurveyhasgathered3839responsesacross16countries,frombachelor,masters,anddoctoratestudentsinmultiple?eldsofstudy,offeringadiverserangeofstudentviewpointsonAIineducation.WithuniversitiesbothkeentointegrateAIintotheirinstitutionsandwaryofpossibleliabilitiesandconcernsthatthisintegrationmaybring,thissurveyaimstobeaguidetotakeaction.

Datafromthissurveyprovidesvaluableguidingpointsforuniversitiesongeneralstudentsentiment,bringsupnotableusefulAIusecasesthatuniversities

canimplementandhighlightsthelargestareasofconcernamongststudentsthatuniversitiesshouldconsider.Thevariedandglobalperspectives

representedintheGlobalAIStudentSurveywouldnothavebeenpossiblewithoutthesupportandcontributionsofDECinstitutionmembersandalluniversitieswhoassistedinthedistributionofthissurvey.

Aspartofouranalysis,thispresentationincludesreferencestotheDECAIReadinessFrameworkandDECAIGovernanceFramework,whichDECmemberscanaccessat

.

Forfeedbackandinquiries

HuiRong,ResearchAssociate

hui@

CharleneChun,ResearchAssociate

charlene@

3

DigitalEducationCouncilGlobalAIStudentSurvey2024

DECLeadershipNote

ItisourpleasuretopublishthisreportforDigitalEducationCouncilmembers.Duetotheimpactwebelieveitwillhave,wehavedecidedtoreleasethiseditionofourGlobalAIStudentSurveypublicly-shortlyafterreleasingitintheformofanExecutiveBrie?ngtoourmembers.

Webelievethatweareatthe‘Tool’stageofdevelopmentofthistransformationaltechnology.Thenexttwostagesofdevelopment-‘DisruptiveUseCases’and‘SocietalTransformation’areyettoberealised.

InvestmentinAItechnologiesisatanall-timehigh.Thosewhorememberthedot-combubblewillbewatchingfortheinvestmenttidetopotentiallygoout,onlytobereplacedwithtransformationalusecasesshortlythereafter.

Yahoo!andAOLdidn’tdisrupttraditionalmedia.ButGoogleandFacebookcertainlydid.

OurresearchcanbeconsideredasaleadingindicatoroftheprofoundimplicationsAIwillhaveforuniversityleadershipandthehighereducationbusinessmodel,morebroadly.

Wewouldliketothanktheinstitutionsaroundtheworld,membersandnon-membersalike,whohelpeduscollectthedataforthisreport.Pleaseletusknowhowyouusethisandhowitimpactsyourdecisionmaking.

AlessandroDiLullo

ChiefExecutiveOfficer

DanielA.Bielik

President

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DigitalEducationCouncilGlobalAIStudentSurvey2024

TableofContents

1.AIUsage

Students’useofAI

AItoolsusedamongststudentsAIusecasesamongststudents

2.Readiness,SatisfactionandExpectations

StudentAIreadiness

StudentsatisfactionwithAIatuniversityStudentexpectationsforAIatuniversityStudentexpectationsforfacultytrainingStudentexpectationsforAIliteracy

Studentexpectationsforinvolvement

StudentexpectationsforAIguidelinesandcommunications

3.PerceptionandAttributes

MostpositivelyperceivedAIusecases

StudentperceptionofAI-generatedcourses

StudentperceptionofAImonitoringofwellbeingAIexperiencesattributesthatstudentsvalue

5?8

9?16

17?21

4.Concerns

Students’topconcerns

Students’concernsaboutfairnessofAIevaluationStudents’concernsaboutAIover-reliance

5.LookingForward

Whatnext?Keyconsiderationsfordecision-makers

6.CopyrightandContactDetails

22?25

26?27

28?29

1.AIUsage

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section1.AIUsage

86%ofstudentsalreadyuseAIintheirstudies

PercentageofstudentsusingAIintheirstudies

Question:HowoftendoyouuseAItools?

86%

ofstudentsclaimtouseAIintheirstudies

FrequencyofstudentsusingAIintheirstudies

Question:HowoftendoyouuseAItools?

54%

ofstudentsuseAIatleastonaweeklybasis

54%

usedailyorweekly

24%

useAIdaily

Source:DigitalEducationCouncilGlobalAIStudentSurvey,20246

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section1.AIUsage

ChatGPTisthemostusedAItoolamongstudents

MostusedAItoolsbystudentsandnumberofAItoolsused

Question:WhichAItoolsdoyouuseforyourcourse/programme?

ChatGPT

Perplexity

MicrosoftCopilot

Grammarly

GoogleGemini

Others

AItoolsareusedbyeachstudentonaverage

2.1

ThesurveyshowsabroadadoptionofvariousAItoolsamongstudents.

ChatGPTemergesasthemostwidelyusedtool,with66%ofstudentsusingitintheirstudies.GrammarlyandMicrosoft

Copilotalsoseesubstantialusage,eachwitha25%adoption

rateamongstudents.Inadditiontothesepopulartools,studentsreportutilisingarangeofotherAIapplicationssuchasClaudeAI,Blackbox,DeepL,andCanvaimagegenerator.

Onaverage,eachstudentusesmorethantwoAItools,and22%ofstudentsclaimtousemorethanthreeAItoolstoassisttheir

studies.

Source:DigitalEducationCouncilGlobalAIStudentSurvey,20247

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section1.AIUsage

IsGenAIthenewGoogle?

InformationsearchingtopsthelistforAIusecasesamongstudents,followedbygrammarchecking

Question:WhatdoyouusuallyuseAItoolsfor(Selectallthatapply)?

69%

Searchforinformation

42%

Checkgrammar

33%

Summarisedocuments

28%

Paraphraseadocument

24%

Createa?rstdraft

Source:DigitalEducationCouncilGlobalAIStudentSurvey,20248

2.Readiness,SatisfactionandExpectations

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section2.Readiness,SatisfactionandExpectations

1in2studentsdonotfeelAIready

StudentAIknowledgeandskills

Question:Towhatextentdoyouagreeordisagreewiththefollowingstatement:

●IhavesufficientAIknowledgeandskills

17%7%

14%

58%

25%

37%

58%ofstudentsfeelthattheydonothavesufficientAIknowledgeandskills

StudentAIworkplacereadiness

Question:Towhatextentdoyouagreeordisagreewiththefollowingstatement:

●IfeelpreparedforafutureworkforcethatheavilyutilisesAI

6%

23%12%

48%

30%

29%

48%ofstudentsdonotfeeladequatelypreparedforanAI-enabledworkplace

StronglyDisagree

1

2

3

4

5

StronglyAgree

Source:DigitalEducationCouncilGlobalAIStudentSurvey,202410

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section2.Readiness,SatisfactionandExpectations

80%ofstudentssayAIinuniversitynotfullymeetingexpectations

Studentperceptionofuniversity’sAIintegration

Question:Towhatextentdoyouagreeordisagreewiththefollowingstatements:

●MyuniversityeffectivelyintegratesAItoolsinawaythatmeetsmyexpectations

Thesurveyindicatesthatvastmajorityofstudentsfeeltheir

university'sAIintegrationhasnotfullymettheirexpectations.

Toaddressthisgap,itiscriticalforinstitutionstounderstandAIusecasesandattributesthatstudentsperceiveasmost

valuable.

80%

ThisunderstandingwillenableinstitutionstointegrateAIinamoreeffectiveandstudent-centricway.

ofstudentsreportthattheir

universityAIintegrationdoesnot

fullymeettheirexpectations

Source:DigitalEducationCouncilGlobalAIStudentSurvey,202411

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section2.Readiness,SatisfactionandExpectations

StudentsexpectuniversitiestoprovidemoretrainingonAI

StudentexpectationsforAIinuniversities,percentageofrespondents

Towhatextentdoyouagreeordisagreewiththefollowingstatements?

Stronglydisagree

1

2

3

4

5

Stronglyagree

IexpectmyuniversitytoincreasetheuseofAIinteachingandlearning

48

29

32

27

UniversitiesshouldprovidetrainingforstudentsontheeffectiveuseofAItools

34

21

31

41

UniversitiesshouldprovidetrainingforfacultyontheeffectiveuseofAItools

24

21

31

42

IexpectmyuniversitytooffermorecoursesonAIliteracy

34

21

31

41

Universitiesshouldinvolvestudentsinthedecision-makingprocessregardingwhichAItoolsareimplemented

24

23

33

38

Source:DigitalEducationCouncilGlobalAIStudentSurvey,202412

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section2.Readiness,SatisfactionandExpectations

StudentsexpectfacultytobepreparedforAIintegration

expecttheiruniversitiestoincreasetheuseofAIin

teachingandlearning

59%

Question:Towhatextentdoyouagreeordisagreewiththefollowingstatement:

●IexpectmyuniversitytoincreasetheuseofAIinteachingandlearning

59%

73%

agreethatuniversities

shouldprovidetrainingforfacultyontheeffectiveuseofAItools

Question:Towhatextentdoyouagreeordisagreewiththefollowingstatement:

●UniversitiesshouldprovidetrainingforfacultyontheeffectiveuseofAItools

73%

KeyInsights

StudentsexpecttrainingforfacultyonAIuse,showingtheir

prioritisationofthisaspectinfaculty-facingexpectations.ThisindicatesthattrainingfacultyforAIusemaybeabaseline

expectationbeforeintegratingAIintoteachingandlearning.

WhatstrategiesshoulduniversitiesconsiderforAIintegration?

●Universitiesshouldensurethatalleducatorsintheirinstitutionaretrainedandpro?cientinhandlingAItoolsthatuniversitiesplantointegrateintoteachingandlearning

●Universitiesshouldalsoseekfeedbackfromfacultyand

studentsabouthowAIshouldbeimplementedandonthe

effectivenessofAIintegrationtoidentifyareasforimprovement

●UniversitiesshouldidentifytheattributesofAIthattheirstudentsandfacultyvalue

●Universitiesshouldde?neguidelinesforAIusagebyfacultyandstudentstoensureaccountabilityandpreserveacademic

integrity

Source:DigitalEducationCouncilGlobalAIStudentSurvey,202413

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section2.Readiness,SatisfactionandExpectations

ImproveAIliteracysupport,saystudents

KeyInsights

Thedistributionofstudentswhoscored4?5onbothstatementsareidentical,indicatingthatstudentsplaceequalemphasisonreadinessandtraininginbothAIuseandliteracy.

StudentsexpectguidanceonAIuse

58%ofstudentsdonotfeelthattheyhavesufficientAIknowledgeandskills,whichuniversitiescanaddressthroughAIliteracyand

skillscourses.StudentsareexpectingclearguidelinesonAIuse,aswellasstructuredandpracticalcoursesonAIliteracy,todevelop

anaccurateandfunctionalunderstandingofAI.

StudentsseeimportanceinunderstandingAI

AIcompetencyisanecessarytraitinfuture-readygraduates,andisanin-demandcoreskill.Studentsunderstandthattheyneedto

developtheirAIcompetenciestobeemployable,andwanttheiruniversitiestoprovidetheresourcestodoso.

UniversitiesshouldalsointroduceguidelinesforAIuseinlearning,allowingstudentstopracticeapplyingAIintheirwork,while

followingguidelinesformaintainingacademicintegrity.

72%

agreethatuniversitiesshouldprovidetrainingforstudentsonthe

effectiveuseofAItools

Question:Towhatextentdoyouagreeordisagreewiththefollowingstatement:

●UniversitiesshouldprovidetrainingforstudentsontheeffectiveuseofAItools

72%

agreethatuniversitiesshouldoffermore

coursesonAIliteracy

72%

Question:Towhatextentdoyouagreeordisagreewiththefollowingstatement:

●IexpectmyuniversitytooffermorecoursesonAIliteracy

72%

Source:DigitalEducationCouncilGlobalAIStudentSurvey,202414

15

StudentexpectationsandperceptionofinvolvementinAIdecisionmaking

Question:Towhatextentdoyouagreeordisagreewiththefollowingstatements:

●Universitiesshouldinvolvestudentsinthedecision-makingprocessregardingwhichAItoolsareimplemented

●MyuniversityactivelyseeksstudentfeedbackontheeffectivenessofitsAItools

71%

ofstudentsdemand

involvement

inAIdecision-making

34%

Only34%ofstudentsdemandingtobeheardthinkthattheiruniversity

activelyseeksfeedbackfromthem

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section2.Readiness,SatisfactionandExpectations

StudentscallforimprovedAIguidelinesandcommunications

StudentperceptionofcomprehensivenessofAIguidelinesandawareness

High

Perceived

comprehensiveness

ofAIguidelines

Low

AIguidelines

5%

32

%

Awarenessof

High

Low

29

%

Question:Towhatextentdoyou

agreeordisagreewiththefollowingstatements:

●MyuniversityhascomprehensiveAIguidelinesinplace

●I’mfullyawareoftheAI-relatedregulationsandpoliciesatmyuniversity

●Studentswithfullawareness●Theconfusedmass

●Thelost

Source:DigitalEducationCouncilGlobalAIStudentSurvey,2024

5%

ofstudentsarefullyawareofAI

guidelinesthattheiruniversityhasinplaceandfeeltheyarefully

comprehensive

86%

ofstudentsarenotfullyawareoftheAIguidelinesintheiruniversity

93%

ofstudentsfeelthatthereisstillroomforimprovementintheir

universityAIguidelines

16

3.PerceptionandAttributes

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section3.PerceptionandAttributes

ResumewritingismostpositivelyperceivedacrossAIusecases

Top10AIusecasesinhighereducationmostpositivelyperceivedbystudents

Question:TowhatextentdoyouagreethefollowingAIusecaseisuseful/willimproveyourlearningjourney/outcome

AIforresumeandcoverletterbuildingAIwritingassistants

Personalisedcontentrecommendations

AIresearchtools

Adaptiveassessment

AItutoringchatbotsAIpersonalisedlearningpathsMockinterviewwithanAIavatar

AIforassessingskillsandrecommendingcareersAIlivetranscriptionand/ortranslationinclass

Note:rankingsarebasedonunroundedpercentages

Source:DigitalEducationCouncilGlobalAIStudentSurvey,2024

176%

266% 366% 466% 562%

Areaoffocus

659%

Placement

LearningSupport

758%

857%

PersonalisedLearning

956%Assessment&Analytics

1056%Immersive&Engagement

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DigitalEducationCouncilGlobalAIStudentSurvey2024|Section3.PerceptionandAttributes

StudentsquestionthevalueofAI-generatedcourses

StudentperceptionofcoursesthatareprimarilycreatedanddeliveredbyAI

Questions:Towhatextentdoyouagreeordisagreewiththefollowingstatement:

●I?ndcoursesthatareprimarilycreatedanddeliveredbyAImorevaluablethantraditionalcourses

StronglydisagreeStronglyagree

CoursesprimarilycreatedanddeliveredbyAIarelesswell

perceivedbystudents.Only18%ofthestudentsbelievethattheyaremorevaluablethantraditionalcourses.

UniversitiesshouldconsidermakingcautiousmoveswhenusingAIincontentcreationanddelivery.

25%

29%

28%

11%

7%

54%

ofstudentsdonot?ndcoursesprimarilycreatedanddeliveredbyAImorevaluablethantraditionalcourses

Source:DigitalEducationCouncilGlobalAIStudentSurvey,202419

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section3.PerceptionandAttributes

AImonitoringofwellbeingfacespushbackfromstudents

StudentperceptionofAImonitoringofwellbeing

Questions:Towhatextentdoyouagreeordisagreewiththefollowingstatement:

●AItoolsthatmonitormystresslevelsandrecommendmentalhealthresourcesimprovesmywellbeing

StronglydisagreeStronglyagree

AIforstresslevelandwellbeingmonitoringisoneoftheusecasesthatfacestrongpushbackformstudents.Only24%ofthestudentsperceivesuchAIusepositively.

22%

20%

34%

15%

9%

42%

ofstudentsdonotbelieveAI

monitoringofstresslevelsandgivingrecommendationsimprovestheir

wellbeing

Source:DigitalEducationCouncilGlobalAIStudentSurvey,202420

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section3.PerceptionandAttributes

Studentsvaluetimelyassistance,guidance,andtrainingonAI

AttributesstudentsvalueinensuringasatisfyingexperienceusingAIinhighereducation

Question:ToensureyouhaveasatisfyingexperienceusingAIinuniversities,whichofthefollowingfactorsaremostimportant?(Selectallthatapply)

24/7assistance:chatbotansweringquestionsClearguidelinesonAIusage

TrainingonmyAIskillsFlexibilityinlearning:accesscoursesandcontentfromanywhereMoreup-to-dateandrelevantcoursecontent

Real-timefeedbackoncourseworkStreamlinedadministration:enrolment,payment,courseselection

CoursesandcontentonAIliteracy Instructors’pro?ciencyinAIskillsPersonalisedlearningpathandcontent

WideselectionofavailableAItoolswithinstruction Data-driveninsights:performance,predictiveanalyticsEngaginglearningenvironment:AR/VRusage,interactivecontent

Note:rankingsarebasedonunroundedpercentages

Source:DigitalEducationCouncilGlobalAIStudentSurvey,2024

163%

246%345%

440%540%639%738%836%

936%1033%

1129% 1229% 1328%

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4.Concerns

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section4.Concerns

PrivacyandtrustworthinessofAIarestudents’topconcerns

TopconcernsamongstudentsaboutAIuse

Question:Whatconcernsdoyouhaveaboutauniversity’suseofAI?(chooseallthatapply)

Higher

Privacy&datasecurity

61%

TrustworthinessofAIgeneratedcontent

51%

BiasandfairnessinAIevaluationsanddecisions

32%

InsufficientAIcapabilitiesamongstfaculty

28%

Levelofconcern

27%

Declineinqualityofeducation

25%

AccessibilityandInclusivity

25%

Potentialdecreaseintheperceivedvalueofmydegree

23%

Lower

Lessvalueofmoneyinrelationtomytuitionfees

Note:rankingsarebasedonunroundedpercentages

23

Source:DigitalEducationCouncilGlobalAIStudentSurvey,2024

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section4.Concerns

60%ofstudentsworryaboutfairnessofAIevaluation

Students’levelofconcernaboutfairnessofAIevaluation

Question:Towhatextentdoyouagreeordisagreewiththestatement

●IworryaboutthefairnessofAIinevaluatingstudentwork

Numberofstudents

1250

1000

750

500

250

31%

29%

7%

4%

12345

StronglyDisagree

StronglyAgree

29%

Source:DigitalEducationCouncilGlobalAIStudentSurvey,2024|DigitalEducationCouncilAIGovernanceFramework,2024

KeyInsights

Withonly11%ofstudentsunworriedaboutthefairnessofAIevaluations(scoring1?2),thisissueisakey

concernamongstudents.Datadistributionisskewedheavilytothesideofconcern,with89%ofstudents

scoring3?5onthisquestion.

HowcanuniversitiesmaintainfairnessinevaluationswhenusingAI?

1.Setclearinstitution-wideguidelinesonAIuseinassessmentsandevaluations

2.Involvestudentsandfacultyindecision-makingprocessesonthetopic

3.Specifywhattoolscanbeusedafterconductingthoroughresearchontheircapabilitiesand

processes

4.EnsurehumanoversightfromfacultywhenusingAIinassessmentsandevaluations

5.SeekfeedbackfromstudentsandfacultyontheeffectivenessandfairnessofAIassessmentsandevaluations

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DigitalEducationCouncilGlobalAIStudentSurvey2024|Section4.Concerns

Over-relianceonAIconcernsmorethan50%ofstudents

Students’levelofconcernaboutover-relianceonAIineducation

Questions:Towhatextentdoyouagreeordisagreewiththestatements:

●Anover-relianceonAIinteachingdecreasesthevalueIreceive

●Anover-relianceonAIwouldnegativelyimpactmyacademicperformance

55%

ofstudentsbelieve

over-relianceonAIinteaching

decreasesthevaluethey

receive

52%

ofstudentsbelieve

over-relianceonAInegatively

impactstheiracademic

performance

KeyInsights

Studentsdonotwanttobecomeover-reliantonAI,andtheydonotwanttheirprofessorstodosoeither

MoststudentswanttoincorporateAIintotheir

education,yetalsoperceivethedangersofbecomingover-reliantonAI.

ConcernaboutAIover-relianceinteachingmaycausestudentstoquestionthequalityofeducationthey

receiveandthefairnessofanyAIevaluations,withouthumaninvolvementfromeducators.

UniversitiesneedtostrikeabalancebetweenintegratingAIandanover-relianceonAI

WhenintegratingAIintoteachingandlearning,universitiesneedtodeterminethetippingpointbetweenassistanceandover-reliance.

Universitiesneedstrictguidelinesensuring

accountabilityandoversighttolimitover-relianceonAIamongfacultyandstaffinordertomaintainahighqualityofeducation.

Source:DigitalEducationCouncilGlobalAIStudentSurvey,202425

5.LookingForward

DigitalEducationCouncilGlobalAIStudentSurvey2024|Section5.LookingForward

Whatnext?Keyconsiderationsfordecision-makers

Implications