J012對(duì)客常用英語(yǔ)口語(yǔ)

202X綜合服務(wù)能力提升——對(duì)客常用英語(yǔ)口語(yǔ)對(duì)客常用英語(yǔ)口語(yǔ)一、常用禮貌用語(yǔ)對(duì)客常用英語(yǔ)口語(yǔ)1、您好Howdoyoudo2、請(qǐng)please3、謝謝thankyou4、對(duì)不起I’msorry5、沒(méi)關(guān)系itdoesn’tmatter對(duì)客常用英語(yǔ)口語(yǔ)6、不用客氣you’rewelcome7、再見(jiàn)goodbye8、請(qǐng)走這邊Thisway,please9、請(qǐng)小心becareful,please10、請(qǐng)稍等Waitforamoment,please對(duì)客常用英語(yǔ)口語(yǔ)服務(wù)臺(tái)customerservicecenter電客梯elevator電梯廳elevatorhall落客區(qū)stoppingarea停車(chē)場(chǎng)carpark二、常用詞匯對(duì)客常用英語(yǔ)口語(yǔ)收費(fèi)處cashier負(fù)一樓basementone負(fù)二樓thesecondflooroftheunderground一樓Thefirstfloor二樓Thesecondfloor對(duì)客常用英語(yǔ)口語(yǔ)地鐵站subwaystation火車(chē)站railwaystation直走gostraight右轉(zhuǎn)turnright左轉(zhuǎn)turnleft那邊overthere對(duì)客常用英語(yǔ)口語(yǔ)A:你好，請(qǐng)問(wèn)有什么可以幫到您？Excuseme,whatcanIdoforyou?B:我想我可能迷路了。IthinkthatmaybeI’mlost.三、常用對(duì)話對(duì)客常用英語(yǔ)口語(yǔ)A:請(qǐng)問(wèn)地鐵站怎么走？howcanIgettothesubwaystation?B:下到負(fù)一樓，朝三部扶梯方向下去直走就看到了godownthebasementone,thengostraightonwhenyouseethreeescalator對(duì)客常用英語(yǔ)口語(yǔ)A:我可以用信用卡刷卡附款嗎？MayIpaybycreditcard?B:您可以詢(xún)問(wèn)服務(wù)臺(tái)。youcanaskforthecustomerservicecenter對(duì)客常用英語(yǔ)口語(yǔ)A:洗手間在哪里？Whereisthewashroom?B:前面路口向右轉(zhuǎn)就是。Gostraightandthenturnright.對(duì)客常用英語(yǔ)口語(yǔ)Excuseme,Smokingisnotallowedinthemall。對(duì)不起，商場(chǎng)里不可以吸煙。對(duì)客常用英語(yǔ)口語(yǔ)請(qǐng)您再說(shuō)一遍(我沒(méi)有聽(tīng)清)。Ibegyourpardon?對(duì)客常用英語(yǔ)口語(yǔ)請(qǐng)問(wèn)您怎么稱(chēng)呼？mayIhaveyourname,please?對(duì)客常用英語(yǔ)口語(yǔ)對(duì)不起，我不懂英文。sorry,Ican’tspeakEnglish.對(duì)客常用英語(yǔ)口語(yǔ)我們需要先核實(shí)一下相關(guān)信息。Weneedtochecktherelatedinformation.對(duì)客常用英語(yǔ)口語(yǔ)請(qǐng)問(wèn)您的手機(jī)是什么品牌的？Whatbrandisyourmobilephone?請(qǐng)報(bào)一下您的手機(jī)號(hào)碼？Pleasetellmeyourphonenumber?對(duì)客常用英語(yǔ)口語(yǔ)請(qǐng)問(wèn)您的錢(qián)包/手包是什么特征的？Couldyoutellmewhat'syourwallet/handbagfeatures?你確定嗎?Areyousure?對(duì)客常用英語(yǔ)口語(yǔ)請(qǐng)登記一下相關(guān)信息。Pleaseregisterfortherelevantinformation.對(duì)客常用英語(yǔ)口語(yǔ)寫(xiě)下您的名字/身份證號(hào)/工作單位Writedownyourname/IDnumber/Unit'snameandAddress對(duì)客常用英語(yǔ)口語(yǔ)Communicationisno