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Copyright?2015PearsonEducation,Inc.9-1Chapter9FoundationsofIndividualBehaviorLearningOutcomesIdentifythefocusandgoalsoforganizationalbehavior(OB).Explaintherolethatattitudesplayinjobperformance.Describedifferentpersonalitytheories.Copyright?2015PearsonEducation,Inc.9-2LearningOutcomes(cont.)Describeperceptionandthefactorsthatinfluenceit.Discusslearningtheoriesandtheirrelevanceinshapingbehavior.DiscusscontemporaryissuesinOB.Copyright?2015PearsonEducation,Inc.9-3OrganizationalBehaviorCopyright?2015PearsonEducation,Inc.9-5GoalsofOrganizationalBehaviorEmployeeproductivityAbsenteeismTurnoverOrganizationalcitizenshipbehaviorJobsatisfactionWorkplacemisbehaviorCopyright?2015PearsonEducation,Inc.9-6Copyright?2015PearsonEducation,Inc.9-79.2Explaintherolethatattitudesplayinjobperformance.AttitudesandConsistency Cognitivedissonance: Anyincompatibilityorinconsistencybetweenattitudesorbetweenbehaviorandattitudes.Copyright?2015PearsonEducation,Inc.9-9UnderstandingAttitudes9-10Copyright?2015PearsonEducation,Inc.Copyright?2015PearsonEducation,Inc.9-119.3Describedifferentpersonalitytheories.BigFiveModelofPersonalityTheBigFivefactorsare:ExtraversionAgreeablenessConscientiousEmotionalstabilityOpennesstoexperienceCopyright?2015PearsonEducation,Inc.9-13EmotionalIntelligence Fivedimensions:Self-awarenessSelf-managementSelf-motivationEmpathySocialskillsCopyright?2015PearsonEducation,Inc.9-14PersonalityTraits

Canpersonalitytraitspredictpracticalwork-relatedbehaviors?

Copyright?2015PearsonEducation,Inc.9-15PersonalityTraitsAcrossCulturesCopyright?2015PearsonEducation,Inc.9-17

Nationalculturesdifferintermsofthedegreetowhichpeoplebelievetheycontroltheirenvironment.UnderstandingPersonalityJob-personcompatibilityUnderstandingdifferentapproachestoworkBeingabettermanagerCopyright?2015PearsonEducation,Inc.9-18Copyright?2015PearsonEducation,Inc.9-199.4Describeperceptionandthefactorsthatinfluenceit.JudgingEmployeesCopyright?2015PearsonEducation,Inc.9-21DistortedAttributions Fundamentalattributionerror: Thetendencytounderestimatetheinfluenceofexternalfactorsandoverestimatetheinfluenceofinternalfactorswhenmakingjudgmentsaboutthebehaviorofothers. Self-servingbias: Thetendencyforindividualstoattributetheirsuccessestointernalfactorswhileputtingtheblameforfailuresonexternalfactors.Copyright?2015PearsonEducation,Inc.9-22PerceptualShortcutsCopyright?2015PearsonEducation,Inc.9-23Copyright?2015PearsonEducation,Inc.9-259.5Discusslearningtheoriesandtheirrelevanceinshapingbehavior.OperantConditioningCopyright?2015PearsonEducation,Inc.9-26ManagingEmployees’LearningCopyright?2015PearsonEducation,Inc.9-29Watchwhatyoureward.Watchwhatyoudo.Copyright?2015PearsonEducation,Inc.9-309.6DiscusscontemporaryissuesinOB.ContemporaryIssuesCopyright?2015PearsonEducation,Inc.9-31ManagerialChallengesCopyright?2015PearsonEducation,Inc.9-32NegativeBehaviorin

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