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1GivingPowerfulPresentationsContent PageA. ThePresenter 3-9Objectives 10-16C.PartsofSpeech17-19PeopleSkills 20-29Tips 30-32“
Donothingtodullyourenergy.Itismagnetic.Vitality,aliveness,enthusiasm:theyarethetopqualitiesneededforaneffectivepublicspeaker.Peopleclusteraroundtheenergeticspeaker,thehumandynamoofenergy,likewildgeesearoundafieldofautumnwheat.”ThePowerofPASSION“
Theeffectivespeakerearnestlydesireshislistenerstofeelwhathefeels,toagreewithhispointofview,todowhathethinksisrightforthemtodo,andtoenjoyandrelivehisexperiencewithhim.Heisaudience-centeredandnotself-centered.Heknowsthatthesuccessorfailureofhistalkisnotforhimtodecide-itwillbedecidedinthemindsandheartsofhishearers."WhenGeorgeBernardShawwasaskedhowhelearnedtospeaksocompellinglyinpublic,hereplied:“
IdiditthesamewayIlearnedtoskate-bydoggedlymakingafoolofmyselfuntilIgotusedtoit.”Fromtheexperts:“
TwominutesbeforeIbegin,Iwouldratherbewhippedthanstart;buttwominutesbeforeIfinish,Iwouldratherbeshotthanstop.”“Likebegetslike.Ifweareinterestedinouraudience,thereislikelihoodthatouraudiencewillbeinterestedinus.Ifwearetimid,theywilllackconfidenceinus.Evenbeforewespeak,veryoften,wearecondemnedorapproved.Thereiseveryreason,therefore,thatweshouldmakecertainthatourattitudeissuchastoelicitwarmresponse.”Fromtheexperts:Appearance:GesturesNine-tenthsofthestuffthathasbeenwrittenongestureshasbeenawaste.Anygesturethatisgottenoutofabookisverylikelytolooklikeit.Theplacetogetitisoutofyourself,outofyourheart,outofyourmind,outofyourowninterestinthesubject,outofyourowndesiretomakesomeoneelseseeasyousee,outofyourownimpulses.Theonlygesturesthatareworthwhile,arethosebornonthespurofthemoment.Anounceofspontaneityisworthatonofrules.GesturesGestureisnotathingtobeputonatwilllikeadinnerjacket.Itismerelyanoutwardexpressionofinwardconditionjustasarekissesandcolicandlaughterandseasickness.
Andaman’sgestures,likehistoothbrush,shouldbeverypersonalthings.And,asallpeoplearedifferent,theirgestureswillbeindividualiftheywillonlyactnatural.
NOTWOPERSONSSHOULDBEDRILLEDTOGESTUREINPRECISELYTHESAMEFASHION!
Video-beamer
Handouts
1.Decisioncharts
2.Checklists
3.Worksheets
Flipcharts
OverheadPresentationAidsIfyouhaveNOgoal-youaresuretoreachit!Objectives:1.WhyamIgivingthispresentation?(What’sinitformyclient?)
toinform?Toinstruct?Toentertain?Topersuadetoaction?2.WhatdoIwanttheclienttosayafterthepresentation?3.WhatdoIwanttheclienttobelieve?4.WhatactiondoIwanttheclienttotake?Objectives:1.TomakeCHANGESinattitude&deliveryofpresentations2.ToexperiencethePOWERofpersonalityandpassioningivingapresentation3.ToexperienceSUCCESSandhavefun!MyObjectivesforGivingPowerfulPresentationsMissionStatement:Consultantswilllearnbypracticeanddemonstrateincreasedconfidence,enjoymentandeffectivenessinmakinginspiringprofessionalpresentations.
Objectives:Write3clearobjectivesforclientpresentationDemonstrateimprovedabilityfrom1stspeechto2ndinareasofclarity,
confidenceandenthusiasmLearnhowtomovetheclienttoaction–thiswillresultin:a)increasedrevenueforRolandBergerStrategyConsultantsb)increasedjobsatisfactionandperformanceforconsultantc)increasedclientsatisfactionAttheendofthispresentation100%ofyouwilleagerlychoosetoeatchocolatecake!ObjectiveExampleExamplesofappropriateandinappropriatewordsforlearningobjectivesAppropriateWords
(ObservableBehavior)InappropriateWords
(NotObservableBehavior)writeclassifycalculateprepareoperatedefinedescribedemonstrateexplainlistselectapplychooseconstructcompleteacceptbeawareofrememberrecallbefamiliarwithconsidergraspvalueappreciatebelievecomprehendknowunderstanddiscernascertainBestWordstoUse:Decidewhichmethodoforganizationwouldworkbestforyourtopic:
HowToArrangeMainIdeasInAnInformativeSpeechPartstoWhole
breaksthetopicintodistinguishablesegments.
Eachpartisasub-topicofthewhole.Chronological
setsupatimeline.Spatial
organizespointsbymappingthemgeographically.Causalexplainsaseriesofcausesandeffects.Processidentifiesasequenceofstepsorstages.
1.
Arousecuriosity2.
Relateahumanintereststory3.
Useanexhibit4.
Askaquestion5.
ReadastrikingquotationGiveashockingfact6.Introduction:BodyMainIdea1:Example:ChocolateisoneofmyfavoritefoodsMainIdea2:Example:EatingdessertliftsyourspiritsandmakesyouhappyMainIdea3:Example:Eatingtogetherisaformofentertainmentandfriendship
--Summarizeyourpoints
--Appealtoaction
--Ashort,sincerecompliment
--Ahumorousclose
--AquotationConclusion“Attend”meanstopresentmyselfphysicallyinawaywhichshowsthatIvaluetheclient4“Attend”behaviors1.Facetheclient2.Maintainappropriateeyecontact3.Moveforwardtowardclient4.Nod,agree,smileAttendSkillsListenObserveQuestionAttendPeopleSkills:Visualcluesgivenbyclient(oraudiences)Makeinferencesbasedonobservationsofclientsface,bodypositionandbodymovements.BehaviorsSmilingNoddingaffirmativelyLearningforwardEyecontactYawningVacantstareShufflingfeetLearningbackinchairLookingatclockFrowningScratchingheadPursingLipsVacantstareAvoidingeyecontactPossiblefeelingsEnthusiasm/UnderstandingBoredomConfusionObserve
Example1
Behaviorsobserved
Inferredfeelings
Example2
Behaviorsobserved
Inferredfeelings
Example3
Behaviorsobserved
InferredfeelingsExerciseonObservationSkillsObtainverbalinformationandverifythatyouunderstandit.Thisprovidesyouwithfeedbackabouthowtheclientisreceivingyourideas:
Twosteps:
1.Listentothewords-graspbothcontentandunderlyingmeaning
2.Paraphrasewhatwassaidtodemonstrateunderstanding
“Whatyou’resayingis…”“AsIunderstandit…”
ListenExample1Yourparaphrasestatement:
Example1Yourparaphrasestatement:Example1Yourparaphrasestatement:ExerciseinListeningSkills1.Askingquestions
Askingquestionseffectivelyduringorfollowingapresentationisoneofthemostimportantskillsyoucandevelop.AskingquestionseffectivelymeansselectingtherightTYPEofquestion,PHRASINGitsoitelicitstheresponseyouareafter;thenDIRECTINGthequestionappropriately.
2.TypesofQuestions
Therearetwobasickindsofquestionsfromwhichtochoose-OPENquestionsandCLOSEDquestions.QuestionsTypeofQuestionDescriptionExampleOpen
Requiresmorethana“yes”
or“no”answerStimulatesthinking.ElicitsdiscussionUsuallybeginswith“what,”
“How”,“When,”“Why”
“Whatideasdoyouhaveforexplainingthesechangestoouremployees?”Closed
Requiresaone-wordanswer.
Closesoffdiscussion.
Usuallybeginswith“is,”“can,”
“howmany,”“does”.“Doeseveryoneunderstandthechangeswe’vediscussed?”TypesofQuestionsGuidelinesforPhrasingQuestionsIFYOUWANTTO...THENStimulatethinkingofallpresentAllowvoluntaryresponseAvoidputtinganindividualonthespot.Directthequestiontothegroup.Example:“Whatexperienceshaveyouhadonthisissue?”Stimulateoneindividualtothinkandrespond.
Taptheknownresourcesofan“expert”intheclass.Directthequestiontothatindividual.Example:“Mary,youhavehadalotofexperienceinapplyingtheseregulationswithclients.Whatwouldyoudointhiscase?”HowtoDirect
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