飯店專業(yè)英語(yǔ)課件 Part 3 Unit 22 Bar and Coffee

Unit22

BarandCoffeeServiceLearningObjectivesInthisunityouwilllearn:HowtomakebarandcoffeeserviceHowtorecommenddrinksI.SNAPSHOT

ReadingTips

Thebarandcoffeeshopsarespecialplacesforgueststorelaxthemselves.Theguestscanbuyalcohol,wine,beer,softdrinks,coffeeandevensomefood.Thestaffinthebarplaysanimportantroleincreatingacozy,comfortableandpleasantatmosphereforgueststhere.Thestaffshouldhaveapositiveattitudetodealwithanyproblemsduringtheservice.Theguestsusuallyhaveadrinkin…CoffeeShop咖啡店LoungeBar高級(jí)酒吧MusicBar音樂(lè)吧LobbyBar大堂吧Ballroom宴會(huì)廳LobbyBar大堂吧Ballroom宴會(huì)廳ChineseRestaurant中餐廳WesternRestaurant西餐廳Howtoserveguestssomedrinks?Doyouknowotherplacewhereguestscouldhaveadrink?II.TheprocedureofmakingbarandcoffeeserviceStep1Greetingguest(s)問(wèn)候客人Step2Leadgueststoseats引領(lǐng)客人就座Step3Showwinelist/coffeelist提供酒水單或咖啡單Step4Recommenddrinks推薦飲品Step5Takeorders點(diǎn)單Step6Repeattheorder(Takewinelist/coffeelistaway)

重復(fù)飲品單（撤酒水單或咖啡單）Step7Servedrinks服務(wù)飲品III.KeyWordsandPhrasesBlackcoffee純咖啡White/Milkcoffee加奶咖啡Espresso意大利濃咖啡Cappuccino卡布奇諾Irishcoffee愛(ài)爾蘭咖啡CaféCino咖啡基諾Mocha摩卡咖啡BlueMountain藍(lán)山咖啡CaféLatte拿鐵Instantcoffee

速溶咖啡Coffeebean

咖啡豆Coffeepowder咖啡粉Coffeemachine咖啡機(jī)EspressoCappuccinoIrishCoffee

CaféCinoMochaBlueMoutain

CaféLatteVanillaCaramelInstantcoffeeCoffeebeanCoffeepowderCoffeemillDistillerCoffeeMachine

CoffeebreakerBeakermild[maild]adj.(指食物、酒、煙等)味淡的,不強(qiáng)烈的steak[steik]n.牛排refill['ri:'fil]n.再注滿，替換物vt.

再將…注滿vi.

被再注滿Irishwhiskey愛(ài)爾蘭威士忌go(verywell)with伴隨,與...相配blackcoffee純咖啡f(wàn)ree-refilled可免費(fèi)續(xù)杯的Withorwithoutice?加不加冰？另一種說(shuō)法，Ontherocksorstraightup?IV.SentencesWhatkindofcoffeewouldyoulike？Wouldyouprefersingleordoubleespresso?Withsugarormilk?Wouldyoulikesomecakes?Wouldyouliketohaveonemorecup?It’sfree-refilled.V.DialoguesDialogue1Scene:Oneguesthasadrinkinabar.Listentothedialoguesandanswerthequestions:Wheredoestheguesthaveadrink?(W:Waiter;G:Guest)W:Goodevening,sir.Welcometoourlobbybar.G:Goodevening.W:Excuseme,sir.Wouldyoulikeatableorwouldyouliketositatthebar?G:I’dlikeatable,please.W:Thisway,please.G:Thankyou.W:Withpleasure.Pleasetakeyourseat.Hereisthewinelist.TakeyourtimeandI’llcomebacktotakeyourorderinafewminutes.(Afterafewminutes)W:Excuseme,sir.Whatwouldyouliketodrink?G:I’dlikeanIrishwhisky,please.W:Yes,sir.Howwouldyoulikethat,withorwithoutice?G:Withice,please.W:Yes,sir,soanIrishwhiskeywithice.Wouldyoulikesomenuts?G:Yes,peanutswouldbegreat.W:Yes,sir.Justamoment,please.(Afterenjoyingthewhisky,theguestwantstopay.)G:Waiter!W:Yes,sir?G:Bill,please?W:Excuseme,sir.Areyoustayingatourhotel?G:Yes.W:Wouldyouliketochargeittoyourroom?G:That’sOK.W:Excuseme,sir.MayIseeyourroomcard?G:Sure.Hereyouare.W:Andpleasesignyournamehere.Choosethecorrectwordsaccordingtothedialogue1.1.Whatdoesthewaitershow?a.Amenu.b.Awinelist.2.Whatdoestheguestorder？a.Icewater.b.Irishwhiskey3.Doestheguestaddiceinhisdrink?a.Yes.b.No.Dialogue2

Scene:Twoguestswillhaveamealatarestaurant.Listentothedialoguesandanswerthequestions:Whatdotheguestsorder?(W:Waiter/Waitress;G:Guest)W:Goodevening,sirandmadam.Welcometoourwesternrestaurant.G1,2:Goodevening.(Aftertheguestsordereddishes)G1:Wouldyourecommendsomewineforourdinner？W:Yes,sir.Irecommendthatredwineisrathermildforladiesanditwouldgoverywellwithyoursteak.G1:Honey,wouldyouwanttotrysome?G2:OK.G1:Waiter,we’llhaveit,please.W:Yes,sir.Howmuchwouldyoulike?G1:Ahalfbottleofthatthen.W:Yes,sir.Youorderedahalfbottleofredwine.AmIright?G1:Yes.W:Thankyou,sirandmadam.Waitamoment,please.(Afewminuteslater)W:Excuseme,sirandmadam.Hereisyourhalfbottleofredwine.MayIserveitforyounow,madam?G2:Yes,please.Thankyou.W:Mypleasure.Readdialogue2andanswerthesequestions:Whatdoesthewaiterrecommend?Howmuchwinedidtheguestsorder?Dialogue3

Scene:Aladyhasadrinkinacoffeeshop.Listentothedialoguesandanswerthequestions:Howmanycupsofcoffeedotheguesthave?(W:Waiter/Waitress;G:Guest)W:Goodafternoon,madam.WelcometoourCityWallCoffeeShop.G:Goodafternoon.W:Excuseme,madam.Wouldyouwanttositbythewindow?G:OK.W:Mindyourstep,please.G:Thankyou.W:It’smypleasure.Pleasetakeyourseat.Excuseme,madam.Hereisthecoffeelist.Wehavemanykindsofcoffee.Whichonewouldyouliketotry?G:I’dlikeacupofblackcoffee.W:Yes,madam.Withsugarormilk?G:Both.W:Yes,madam.Wouldyoulikesomecakes?G:OK.I’llhaveapieceofvanilla

cake,please.W:Thankyou,madam,soacupofblackcoffeewithsugarandmilkandapieceofvanillacake.Amoment,please.(Afewminuteslater)W:Excuseme,madam.Hereisyourcoffeeandcake.Ifyouhaveanythingelse,justcallme.(Aftertheguestenjoyedonecupofcoffee)G:Waiter!W:Yes,madam?G:Couldyourefillonemorecupforme?W:Yes,madam.Refilledarefree.Justamoment,please.Readthedialogue3andanswerthisquestion:Doesguestpayextrachargeforonemorecoffee?Whatdoestheguestorderwithcoffee?VI.Exercises

A.Servingcoffeeforguestindetail.

Directions:Accordingtothe

sentencesgiveningroupone,usingappropriaterepliesingrouptwo.

Groupone1.Whatwouldyouliketodrinkbeforedinner?（）2.Whatkindofcoffeewouldlike?（）3.Wouldyouprefersingleordoubleespresso?（）4.Whatkindofflavor(ofcoffee)wouldyouprefer?（）5.Ontherocksorstraightup?（）6.ThistimeI’lltryanewone.（）7.WestillhaveourhalfbottleofBrandyhere.（）Grouptwoa.Straightup,please.b.Single,please.c.I’dlikeonebottleofredwine.d.Milkcoffee,please.e.Yes,sir.Iwilltakeittoyou.f.Wouldyouliketotryournewstylewine?g.Bitter.B.PairWork

Makeadialogueaccordingtothesituationbelow.Guest:ThisisthefirsttimeforyouinChina.Askthewaiter/waitressaboutsomeChineseliqueur.You’dbettertryMaoTai.Waiter/Waitress:Welcomeguest.IntroducesomeChineseliqueur.RecommendMaoTai.C.ReadingComprehensionAnna,theseventhDuchess(公爵夫人)ofBedford(貝德福德,英格蘭中部),hadcreatedthecustomofafternoonteaintheyear1840.Atthattime,peopleofupperclassusuallyhadsupperataround8o’clockintheevening.ButAnnabegantofeelhungryatround4intheafternoon.Thishadleftheragoodlongtimeof4hours.Therefore,shetoldtheservanttobringatrayoftea,bread,butterandcaketoherroomduringthelateafternoon.Itbecameahabitofhers.Soon,sheinvitedherfriendstojoinher.Afternoonteawasfavoredbymostwomen,becausetheythenhavereasontogettogetherandkillingtheleisuretimemoremeaningfully.Thetraditionalafternoonteausuallycontainsateapotoftea,severalteacupsandpastries.Therearedifferenttypesofpastries:aselectionofdainty(精致的，少量的)sandwiches,scones(圓餅)servedwithclottedcream(凝固的奶油)andteacakesetc.Today,afternoonteahasbeensimplifiedbecauseofthechangeoflifestyle.Peopleuseteabagsinsteadofinfusing(浸泡，泡茶)tealeaves.Pastriesarenolongerasvariousasthatoflongtimeago.Theyusuallyaresomepiecesofbiscuitsorcakes.Youmayrelaxyourselfforawholeafternoontoenjoythebesttradition.1.Whodidcreate(創(chuàng)造)thecustomofafternoonte