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2021-2022年山東省濟寧市公共英語五級(筆試)重點匯總(含答案)學(xué)校:________班級:________姓名:________考號:________

一、1.ListeningComprehension(15題)1.Accordingtothefigureoftheacademicyear1995/96,wheredothelargestnumberofforeignstudentscomefrom?

2.Wangintendstostudyhowcomputerisusedforlanguagetranslation.

A.TrueB.Fasle

3.WherecouldtheboatsfindthelettersatCapeHorn?

4.Thepossibilitiesofourliteraryexperiencesarealmostunlimited.

A.TrueB.Fasle

5.PartB

Directions:Youwillhear3conversationsortalksandyoumustanswerthequestionsbychoosingA,B,CorD.YouwillheartherecordingONLYONCE.

聽力原文:M:Ireallydon'tknowwhattodothissummer.Ican'taffordtojustsitaround,andtheredon'tseemtobeanyjobsavailable.

W:Whydon'tyoutryhouse-sitting?LastsummermyfriendSallyhouse-satfortheGammonswhentheywentawayonvacation.Mrs.GammonhiredSallytostayintheirhousebecauseshedidn'twantitleftempty.

M:YoumeantheGammonspaidSallyjusttoliveintheirhouse?

W:Itwasn'teasy.Shehadtomowthelawnandwaterthehouseplants.AndwhenJodihouse-satforMr.Johnson,hehadtotakecareofhispets.

M:House-sittingsoundslikeagoodjob.Iguessit'salittlelikebaby-sitting—exceptyou'retakingcareofahouseinsteadofchildren.

W:Thestudentemploymentofficestillhasafewjobsposted.

M:DoIjusthavetofilloutanapplication?

W:SallyandJodihadtointerviewwiththehomeownersandprovidedthreereferenceseach.

M:Thatseemslikealotoftroubleforasummerjob.

W:Well,thehomeownerswantsomeguaranteesothattheycantrustthehouse-sitter.Youknow,theywanttomakesureyou'renotthetypewho'11throwwildpartiesintheirhouse,ormoveagroupoffriendsinwithyou.

M:House-sitterswhodothatsortofthingprobablyaren'tpaidthen.

W:Usuallythey'repaidanywayjustbecausethehomeownersdon'twanttomakeafuss.Butifthehomeownerreportedit,thenthehouse-sitterwouldn'tbeabletogetanotherjob.Soifthehomeownerreportedit,thenthehouse-sitterwouldn'tbeabletogetanotherjob.Sowhydon'tyouapply?

M:Yeah,IthinkIwill.

Whichjobdocsthewomansuggesttotheman?

A.Baby-sitting.

B.House-cleaning.

C.House-sitting.

D.Mowingthelawn.

6.Whatwillshemostlikelydoeventually?

A.Dobasicelectronics.

B.TeachEnglishliterature.

C.Produceeducationalgames.

D.Writecomputerprograms.

7.Whatdoesthespeakerrefertheactivityofanyorganizationto?

8.WhatdidFranklinsetupbetweenthenorthernandsoutherncolonies?

9.Whydoesthewomanrefertofootball?

A.Toillustratemen'sinterest.

B.Toillustratethatmenusuallydonottouchuponanythingimportantintalkingabouttheirworkandinterest.

C.Toprovemenaremostlyfootballfans.

D.Toshowthatmenintentionallytrytoavoidtalkingabouttheirtruefeelings.

10.PartC

Directions:Youwillhearatalk.Asyoulisten,answerthequestionsorcompletethenotesinyourtestbookletforQuestions21-30bywritingNOTMORETHANTHREEwordsinthespaceprovidedontheright.YouwillhearthetalkTWICE.

Younowhave1minutetoreadQuestions21-30.

聽力原文:Inyouruniversitywork.youwillbeexpectedtogiveoralpresentationsintheform.ofreportsorsimplyintheformsofanswerstoquestions.Thereareseveralthingsyouoraldotomakeyouroralpresentationsclearandeasytounderstand.

Thefundamentalpointtorealizeisthatspeechandwritingaredifferent.Ifyouwanttobebestunderstood.youcan'tsimplyreadyourwrittenreportaloud.Thebiggestdifferencebetweenspokenandwrittenlanguageisthatreaderscanlookbackovertheprintedwordswhentheydon'tunderstand.Inspokenlanguage,however,listenerscan'tgobackandcheckthewords.Theycanrelyonlyonmemory.Sothefirstprincipletokeepinmindwhenyou'replanningtospeakinpublicisthatyouhavetohelpthelistener'smemory.Thismeansthatanoralreportcan'tdeliverinformationasrapidlyasawrittenreport.Thatis,youcan'thaveasmanypiecesofnewinformationpackedintothesamenumberofwords,becausetheywillcomeattoofastarateforthelistenertounderstand.

Inanoralreport,therateofdeliveryhastobeslower.Oneofthebestwaystohelpyouraudienceissimplytospeakslowly.Manypeoplespeaktoofastwhentheyspeaktoagroup.Thisisamistake,especiallyifyouhaveaforeignaccent,becauseitmakeslisteningmoredifficult.Beyondthesimpletechniqueofspeakingmoreslowlywhenyouspeakbeforeagroup,therearewaysoforganizingyourpresentationthatcanhelpthelistenerbeclearandunderstandyourmainpoints.

Theorganizationofyourtalkshouldallowenoughtimeforthelistenertothinkbothbeforeandaftereachnewidea.Thepurposeofthetimebeforethenewinformationistogivetheaudienceachancetounderstandthebackgroundclearly.Knowledgeofthebackground,orsettingoftheinformation,makesitmucheasiertoanticipatewhatkindofinformationiscomingnext.Ifthenewinformationoccurstooearly,withoutenoughbackground,thelistenersshouldnotbepreparedwithenoughbackgroundtobeabletopredictwhat'scoming.

I'vebeendescribingthetimeforthinkingbeforethenewinformation.It'salsoimportanttoprovidetimeforthinkingafterthenewinformation.Thisthinkingtimeallowslistenerstofittheideaintotheirgeneralknowledgeofthesubject.Thinkingtimegivesthelistenerachancetomakesurethattheideawasunderstoodbeforegoingontothenextnewidea.

Therearethreegeneralwaystogivethelistenertimeforthinkingandtimeafterapointofnewinformation.Onewayissimplytopause.Amomentofsilencegivesthelistenertimetotakeinthenewinformation,butthereareotherways.Asecondmethodistouseaparaphrase.Thatis,yousaythesamething,butindifferentwords.Thisparaphrase,orrepetitionoftheidea,helpsthelistenerstofixthethoughtintheirmemory.Athirdwaytogivethelistenertimetothinkistousewordsthatdon'tmeanmuch.Thesearewordsthatconveynoinformation,butjustfillintime.Forinstance,youmightsaysomethinglike“asI'vebeensaying”or“andsoforth”and“andsoon”.Thatkindofexpressiondoesn'treallysayanything.It'sjustmadeofwhatwecall“fillerwords”.Thewordshavenorealmeaning.buttheydoperform.ausefulfunction.sincetheyallowthelistenertimetothink.

Insummary,then,weknowthatorallanguageshoulddeliverinformationataslowerratethanyoucanuseinwrittenlanguage.Newinformationshouldbepresentedmoregradually.Thinkingtimeshouldbeprovidedbothbeforeandaftereachimportantnewitem.Thetimebeforeistoprovideabackgroundsothatthelistenerscanhaveachancetoanticipat

11.HowmanypsychologicaltypesofpeoplearethereaccordingtoJung'sideas?

12.聽力原文:TheUniedStatesofAmericaisafoundingmemberoftheIntemationalFootballAssociation.In1913theAmericanFootballAssociationwasfoundedwithover7,000registeredclubsand1.4millionplayers.

InhistorytheU.S.teamenteredthefinalsoftheWorldCupfourtimesandgainedthethirdplaceinthefirstWorldCup.Butsincethe4thWorldCupUSAhaspaidmoreattentiontotheOlympicGamesandAmericanfootball.

TheheadcoachoftheU.S.teamnowisfromYugoslavia,the57-year-oldcoachmovedtoMexicotwenty-oneyearsagoandlaterhebecametheheadcoachofMexico'sNationalTeam.Afterthatheleftforanevensmallercountry.CostaRica.Beforelong,hebecamewell-knownallovertheworld.

OnMarch7th,1991,hefacedthebiggestchallengeinallhislifetoleadtheU.S.team.TheAmericanFootballAssociationspentayearbuildingafootballfieldinCaliforniaforhim.Andintwoyears'timehisteamdefeatedtheteamsofIreland.EnglandandPortugal.

ThustheU.S.teamenteredwitheaseintothefinalsoftheWorldCup.Andasthehost,itenteredautomaticallyintothefirstcirclein1994.

WhenwastheAmericanFootballAssociationfounded?

A.In1913.B.In1930.C.In1914.D.In1917.

13.聽力原文:Iwanttotalktodayaboutsomestudies.Theyseemtoindicatethatthereisastartlingworld-widedeclineinthenumberofamphibians,suchasflogs,toadsandsalamanders.There'slittledoubtthatonereasonwhythenumberofamphibiansisdecliningistheirhabitatshavebeendestroyedwhenthedevelopersfillinpondsandmarshestobuildhouses.Amphibianscan'tjustmovesomewhere.Theyneedwatertolaytheireggsin.Anotherproblemisthegrowingfishindustry.Anotherrangeofpopularpoolfishsuchascarphavebeenintroducedtomanylakesandpondsallovertheworld.Raisingandsellingthesefishcanbeprofitable,butthefisheattheeggsandoffspringofamphibiansthatwerealreadylivinginthelakesandponds.Otherfactorscouldbecontributingtothedeclineincludeacidrainandthespreadofpesticideresidues.Manypesticidesthatfarmersaddedtotheircropsareeventuallywashedawaybytherainandendupinpondsandotherbodiesofwaterwhereamphibianslive.Amphibiansareespeciallyvulnerabletopesticidesdissolvedinthewaterbecauseoftheirmoistskins.Watercanpassthroughamphibiansallowingtoxinsdissolvedinthewatertoentertheamphibians'body.

Whatdoesthespeakermainlydiscuss?

A.Thedistributionofdifferentspeciesofamphibians.

B.Possiblereasonsforreductioninthenumberofamphibians.

C.Theeffectsofenvironmentalchangeonthefishindustry.

D.Guidelinesfortheresponsibleuseofpesticides.

14.PartA

Directions:Youwillhearatalk.Asyoulisten,answerQuestions1-10bycirclingTRUEorFALSE.YouwillhearthetalkONLYONCE.Younowhave1minutetoreadQuestions1-10.

聽力原文:Hello,everyone.TodayIwillintroduceyouthelearningchainsinBritain.Herethechainsrefertoschoolslinkedtogetheraspartofagroup.Theycanofferstudentsmanypracticaladvantages.

Whenpeopleareaskedtonamealanguageschool,moreoftenthannot.theythinkofoneofthelargeinternationalchainsofschools.Somearevastlanguageteachingorganizationswithschoolsinmanydifferentcountriesandmayteachjustonelanguage.

Oneofthemainstrengthsofthesechainsisthefactthattheirnameisfamiliartopeopleallovertheworld.Thiscanbeabigadvantageintheconfusingworldoflanguagelearning.Moststudentsarebewilderedbythelargechoiceofschoolsandcoursesonoffer.bothathomeandabroad.a(chǎn)ndsomanyprefertochooseaschoolwhichhasafamiliarnameandanestablishedreputation.Chainschoolsknowthis,andpartoftheirsuccessisduetoeffectivemarketingandadvertising,whichhelpstokeeptheirnamewell-known.

Butchainschoolsshouldnotbedismissedbyseriousstudentsjustbecausetheyuseclevermarketingtechniques.Theyhaveotherimportantstrengthenswhichcanprovideadvantagestostudents.Aschoolisonlyasgoodasitsteachersandfacilities,andmanychainsofferveryhighstandardsinboth.Morechainsrequirethattheirteachershaveinternationallyrecognizedqualificationsandamaximumamountofteachingexperience.Itisimportantforchainstomaintainthesestandardsatallschools.becausethereputationofthewholechaincanbeaffectedifoneschoolperformsbadly.

Studentsalsobenefitfromthestandardizedstructureofchains.Mostchainsusethesametextbooksinalltheirschools.a(chǎn)ndoftentheyproducetheirowncourseworkmaterials.Theyalsoorganizetheircoursesinthesamewaywhichmeansthatstartingdatesandcourselengthsareusuallythesameatallschools.

Forstudents,oneofthemainadvantagesofthisstandardizedstructureissimplicity.IfyoucannotdecidewhethertostudyintheU.S.orBritain.forexample,mostchainsallowstudentstostarttheirlanguagecourseatoneschoolandcontinueatanother,sotheycanexperiencedifferentregionsordifferentcountries,aspartofthesamestudytrip.

Chainschoolstendtobelargerthansinglecenterschools,whichcanalsohaveadvantagesforstudents.Withlargernumbersofstudents.schooladministratorscanachieveabettermixtureofnationalitiesinclassrooms.Thismeansthatstudentscanavoidbeingwithotherstudentswhospeaktheirlanguage.Thisgivesthemthechancetomeetstudentsfromothercountries,andtopracticetheirEnglishwiththem.

Somechainsofferstudentsaverysimplebookingandenrolmentprocedurewhichisalsouseful.Applicationformsandenrolmentproceduresarethesameforallschools,sostudentsneedonlysupplytheirdetailsonce.Studentsmayfindthattheycanbooktheircourseabroadthrougharepresentativeofachainschoolintheirowntownorcity.Otherchainsofferacentralizedbookingfacility,sostudentsonlyhavetocontactonecentertomakeabookinganywhereintheworld.

Chainschoolsoftenoperateindifferentlocations,whereasasingleschoolislikelytobebasedpermanentlyinonebuilding.Manychainschoolsoperatetemporaryschools,particularlyduringthesummerholidays.InBritain,theyoftenusesecondaryschoolpremiseswhichareemptyduringtheschoolholidays.

StudyingEnglishinanEnglish-speakingcountryisthemosteffectivewaytolearnthelanguage,butformanystudentsthisisonlyonestageoftheirlearningcareer.MoststudentsstartlearningEnglishintheirowncountryandtheywillprobablywanttocontinuelearningoncetheyreturnfrom

A.RightB.Wrong

15.Whatisthepassagemainlytalkingabout?

二、2.UseofEnglish(10題)16.(40)

17.

【C4】

18.

【C16】

19.

【C6】

20.

【C11】

21.

【C10】

22.(47)

23.

【C8】

24.(46)

25.Impatiencecharacterizesyoungintellectualworkers.Theywanttomaketheirmark【C1】______.Soit'simportanttoget【C2】______totheminachallengingmannertheidea【C3】______bigachievementsrarelycomeeasilyandquickly.Pointoutthatthelittlesuccessesareessential.Showthatthey【C4】______turnbecomethefoundationon【C5】______reputationsarebuiltandfromwhichmoreimportanttaskscanbeaccomplished.

Avarietyofjobassignments,includingjoborprojectrotation,alsokeepajob【C6】______becomingdull.Whereasit'snaturalforsomeindividualstowanttomoveaheadimmediatelytomoredifficultassignments,【C7】______properguidancetheycancontinuetolearnandtogainversatilitybyworkingonanumberofjobsthatareessentially【C8】______thesamecomplexity.Thiswaytheygainbreadth,ifnotdepth.

Probablythegreatestoffensetoguard【C9】______whendealingwithyoungerspecialistsistorejectideasoutofhand.Youmustlisten--andlistenobjectively--totheirsuggestions.Avoid【C10】______overcritical.Youwanttonurtureaninquiringmindwithafreshapproach.You'llfrustrateitquicklyifyoureverttoooften【C11】______"We'vetriedthatbeforeanditwon't【C12】______here."

Onesurewaytodisenchant【C13】______collegegraduatesisflagrantlymisusingtheirtalents.Expectthemtodosomeroutinework,ofcourse.Butdon'tmaketheir【C14】______workjustonelongseriesoferrands.Thisincludessuchbreak-inassignments【C15】______performingroutinecalculations,diggingup【C16】______material,【C17】______operatingreproductionequipment.Onelargemanufacturingcompanyrecentlyinterviewedanumberof【C18】______engineerswhohadleftthem.Thecompanyfoundthattheoverwhelmingcomplaintwasthatthecompanynotonlydidnotofferworkthat【C19】______challengingbutalsoexpected【C20】______toolittlefromtheminthewayofperformance.

【C1】

三、3.ReadingComprehension(15題)26.

______producessmallamountsofwaste?

27.PartC

Directions:Answerquestions71-80byreferringtothefollowinggames.

Note:AnswereachquestionbychoosingA,BorCandmarkitonANSWERSHEET1.Somechoicesmayberequiredmorethanonce.

A=BewitchedB=SavingPrivateRyanC=TeamAmerica:WorldPoliceD=GodfatherWhichmovie.

tellsthestoryaboutthelastgreatwar?71.______

illustrateshowviolencecandestroyahumansoul?72.______

describestheimageofAmericaasthedominatefigureintheworld?73.______

influencesmostmoviesconcerningthecriminalelementsnowadays?74.______

representsthetensionrelationbetweenAmericaandFrance?75.______

isconsideredasthetopfivemoviesallthetime?76.______

tellsthestoryaboutretrievingthelastoneoffourbrothersinthewar?77.______

describesthestoryofarealwitchwhowasaskedtoacttheroleofanimaginarywitchaccidentally?78.______

wassimplyregardedasamovieaboutgangstersonce?79.______

wasadaptedfromaclassicTVsituationcomedy?80.______

A

Bewitched

"Bewitched"isapainfullyembarrassingremakeoftheclassicTVsitcomthatranonABCfrom1964-1972.Theseries,abouta"mixed"marriagebetweenahigh-flyingsorceressandanearthboundmortal,boastssomeofthemostfamiliarandiconicimagesintelevisionhistory.

WriterNoraEphronhasover-thoughttheconcepttosuchanextentthatshehasmanagedtostripawaymostoftheelementsthatmadetheseriesworkinthefirstplace.Themovieisn'ttechnicallya"remake"of"Bewitched"sincethewitchplayedbyNicoleKidmanisn'ttheSamanthaStevensoftheseriesbutratherasinglewomannamedIsabelBigelowwhogetstoplaySamanthaStephensonTV.It'sallverychicandcomplicated,yousee,butthestorygoessomethinglikethis:tiredofthelifeofinstantgratificationthatwitchcraftsoeasilyaffordsher,Isabelhasdecidedtostrikeoutonherownasatotallyself-reliantmortal,movingintoatracthomeintheSanFernandoValleyandvowingtogetthroughtheremainderofherdayswithoutthebenefitofwitchcraft.Oneafternoonwhileatabookstore,sheisspottedbyoneJackWyatt,apompous,self-centeredmovieactorwhosecareerandpersonallifehavebothbeeninthetankoflateandwhoishopingtoatleastjumpstarttheformerbytakingontheroleofDarrinStevensinanewversionoftheoldseries.OneglimpseofIsabel'snose-twitchingabilityconvinceshimthatthisnon-actresswouldbeperfectforthepart,sowewindup,intruePirandellianfashion,withafictionalTVwitchbeingplayedbyanhonest-to-Godreallifewitch.

B

SavingPrivateRyan

WorldWarIIwasapivotaleventofthe20thcenturyandadefiningmomentforAmericaandtheworld.Itshiftedthebordersoftheglobe.Itforeverchangedthosewholivedthroughit,andshapedgenerationstocome.Ithasbeencalled"thelastgreatwar".

NothingcouldhavepreparedthesoldiersatOmahaBeachforthebattletheyareabouttowage.Filledwithhopeandresolve,noneofthemknowsiftheywillsurvivethesmallstripofbeachaheadofthem.AshiseyesscantheNormandycoast,CaptainJohnMiller(TOMHANKS)believesthatgettinghimselfandhismenpastthegauntletisthegreatestchallengehehasfacedinthewar.Buthismostdifficulttaskstillliesahead.

EvenasthealliedforcesbegintogetafootholdatOmaha,Millerisorderedtotakehissquadbehindenemylinesona

28.

InNewYork______.

A.violentcrimedroppedby23%inoneyear

B.policedepartmentpayasmuchas$50,000forJackMaple

C.thecrimerateishigh

D.Comstat'sstatisticalmapsareanalyzedeveryweek

29.(78)

30.

WhatdoestheauthorsayabouttheordinarypeopleintheThirdWorldcountries?

A.Theyarebeginningtorealizetheimportanceofenvironmentalprotection.

B.Theybelievethatmanychildrenarenecessaryforprosperity.

C.Theyarereluctanttoacceptadvicefromthegovernment.

D.Theythinkthatearningalivingismoreimportantthannatureconservation.

31.

Whatcanbeconcludedaccordingtotheauthor'sviewofthe"obesitygenes"?

A.Peoplewithageneticinclinationtogainweightcanslim.

B.Peoplewhoarebornfatwillremainthatwayalllife.

C.Alleffortstoloseweightwillprovefruitless.

D.Fatpeoplecanliveaveryhappylife,too.

32.

Whatcanweinferfromthesecondparagraph?

A.Somefamiliesaretoopoortopaythefullamountofthetuition.

B.Theparentsdonotfavortheform.ofloans.

C.Payingthetuitionmakestheparentsfeelhumble.

D.Thosewhoareingreatneedmaynotgetwhattheyneed.

33.

Accordingtothepassage,whichofthefollowingisnottrue?

A.SomeAmericanswouldnotacceptthevalueofconservationandenvironmentprotection,becausethisvaluewouldprobablymakethemunemployed.

B.ManyAmericanshavebeenusedtowasting,soitwillbedifficultforthemtoacceptthenewvalueofconservation.

C.SomeoldvaluesarestillhavingaverystronginfluenceonAmericanpeople,althoughtheyareharmfulinthisnewage.

D.MostAmericanshavefullyrealizedtheneedtoprotecttheenvironment,sotheyhavetakenmeasurestorecyclejunkedgoods.

34.(79)

35.(74)

36.PartA

Directions:ReadthefollowingtextsandanswerthequestionswhichaccompanythembychoosingA,B,CorD.MarkyouranswersonANSWERSHEET1.

TheStoneage,theIronage.Entireepochshavebeennamedformaterials.Sowhattonamethedecadesahead?Thechoicewillbetough.Welcometotheageofsuperstuff.Materialscience—oncetheleastsexytechnology—isburstingwithnew,practicaldiscoveriesledbysuperconductingceramicsthatmayrevolutionizeelectronics.Butsuperconductorsarejustpartofthepicture;fromhousesandcarstocookpotsandartificialteeth,theworldwillsometimebemadeofdifferentstuff.Exoticplastics,glassandceramicswillshapethefuturejustassurelyashavegeneticengineeringandcomputerscience.

Thekeytothenewmaterialsisresearchers'increasingabilitytomanipulatesubstancesatthemolecularlevel.Ceramics,forinstance,havelongbeenlimitedbytheirbrittleness.Butbyminimizingthemicroscopicimperfectionsthatcauseit,scientistsaremakingfarstrongerceramicsthatstillretainsuchqualitiesashardnessandheatresistance.FordMotorCo.nowusesceramictoolstocutsteel.AfirmcalledKyocerahascreatedalineofceramicscissorsandknivesthatstaysharpforyearsandneverrustorcorrode.

Asimilartransformationhasovertakenplastics.High-strengthpolymersnowform.bridges,iceskatingrinksandhelicopterrotors.Andonenewplasticthatgenerateselectricitywhenvibratedorpushedisusedinelectricguitars,touchsensorsforrobothandsandkaratejacketsthatautomaticallyrecordeachpunchandchop.Evenplasticlitter,whichoncethreatenedtopermanentlyblotthelandscape,hasprovedamenabletomoleculartinkering.Severalmanufacturersnowmakebiodegradableforms;someplasticsix-packringsforexample,graduallydecomposewhenexposedtosunlight.Researchersaredevelopingwaystomakeplasticsasrecyclableasmetalorglass.What'smore,composites—plasticreinforcedwithfibresofgraphiteorothercompounds—madetheround-the-worldflightofthevoyagerpossibleandhaveevenbeenprovedincombat:ahelmetsavedaninfantryman'slifebydeflectingtwobulletsintheGrenadainvasion.

Someadvancedmaterialsareoldstandardwithanewtwist.Thenewestfiberopticcablesthatcarrytelephonecallscross-countryaremadeofglasssotransparentthatapieceof100milesthickisclearerthanastandardwindowpane.

Butnewmaterialshavenoimpactuntiltheyaremadeintoproducts.Andthattransitioncouldprovedifficult,forswitchingrequireslengthyresearchandinvestment.Itcanbesaidafirmerhandleonhowtomovetocommercializationwilldeterminethesuccessorfailureofacountryinthecomingfuture.

Howmanynewmaterialsarementionedinthispassage?

A.Two.B.Three.C.Four.D.Five.

37.

Thelanguageofthepassageismostly______.

A.descriptiveB.narrativeC.expositiveD.critic

38.(80)

39.(69)

40.Itwaslateintheafternoon,andIwasputtingthefinaltouchonapieceofwritingthatIwasfeelingprettygoodabout.Iwantedtosaveit,butmycursorhadfrozen.Itriedtoshutthecomputerdown,anditseizedupaltogether.Unsureofwhatelsetodo,Iyanked(用力猛拉)thebatteryout.

Unfortunately,Windowshadbeeninthemidstofadelicateandcrucialundertaking.Thenextmorning,whenIturnedmycomputerbackon,itinformedmethatafilehadbeencorruptedandWindowswouldnotload.Then,itofferedtorepairitselfbyusingtheWindowsSetupCD.

IopenedthespecialdrawerwhereIkeepCDs,butnoWindowsCDinthere.Iwasforcedtocallthecomputercompany'sGlobalSupportCentre.Mycallwasansweredbyawomaninsomeunnamed,far-offland.IfinditannoyingtomakesmalltalkwithsomeonewhenIdon'tknowwhatcontinentthey'restandingon.SupposeIweretocommentonthebeautifulweatherwe'vebeenhavingwhentherewasamonsoonattheotherendofthephone?SoIgotrighttothepoint.

"Mycomputeristellingmeafileiscorruptedanditwantstofixitself,butIdon'thavetheWindowsSetupCD."

"Soyou'rehavingaproblemwithyourWindowsSetupCD."Shehasapparentlybeendozingand,havingcometojustasthesentenceended,wasattemptingtocoverforherinattention.

Itquicklybecameclearthatthewomanwasnotacomputertechnician.Herjobwastoserveasagatekeeper,ahumanshieldforthetechnicians.Hersoleduty,asfarasIcouldtell,wastoraiseglobalstresslevels.

Tomakemedisappear,thewomangavemethephonenumberforWindows'creator,Microsoft.Thisislikegivingsomeonethephonenumberfor,Idon'tknow,NorthAmerica.Besides,theCDworked;Ijustdidn'thaveit.NomatterhowmanytimesIrepeatedmystory,wecamebacktothesameplace.Shewascalmandresolutelypolite.

Whenmyvoicehitacertaindecibel(分貝),Iwaspassedalong,likeahot,irritablepotato,toatechnician.

"Youdon'thavetheWindowsSetupCD,ma'am,becauseyoudon'tneedit,"heexplainedcheerfully.

"Windowscamepreinstalledonyourcomputer!"

"ButIdoneedit."

"Yes,butyoudon'thaveit."Wewentonlikethisforawhile.Finally,heofferedtowalkmethroughtheuseofadifferentCD,onethatwoulderasemyentiresystem."Ofcourse,you'dloseallyoure-mail,yourdocuments,yourphotos."Itwaslikeofferingtodropasafeonmyheadtocuremyheadache."Youmightbeabletorecoverthem,butitwouldbeexpensive."Hesoundeddelighted."Andit'snotcoveredbythewarranty(產(chǎn)品保證書)!"Thesafebegantoseemlikeagoodidea,provideditwasfull.

Ihungupthephoneanddrovemycomputertoasmall,friendlyrepairplaceI'dheardabout.Asmart,helpfulmandugoutaWindowsCDandtoldmeitwouldn’tbeaproblem.Anhourlater,hecalledtoletmeknowitwasready.Ithankedhim,andwechattedabouttheweather,whichwasthesameoutsidemywindowasitwasoutsidehis.

Whydidtheauthorshutdownhercom

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