《新編實(shí)用(第四版)》Unit 4 Hotel Service

ContentsSectionⅤAppreciatingCultureTipsSectionⅣMaintainingaSharpEyeSectionⅠTalkingFacetoFaceSectionⅡBeingAllEarsSectionⅢTryingYourHandImitatingMini-TalksActingouttheTasksStudyingHotelAdsFollowingSampleDialoguesPuttingLanguagetoUse1)MayIbookaroomforthreenights?Receptionist:Goodevening,PeaceHotelReservation.MayIhelpyou?Lynda:Yes,mayIbooktwodoubleroomsforthreenights?Receptionist:Sure.Couldyougivemeyournameandtelephonenumber,please?Lynda:It’sLyndaMiller.Thetelephonenumberis854-1742.2)Ihavemadearoomreservationhere.Jane:Goodevening.

MynameisTonySilver.Ihavemadearoomreservationhere.Clerk:Letmecheck.Yes,thereitis.Asingleroomforonenight.Jane:Yes,I’mleavingtomorrow.Clerk:Thenyouhavetocheck

outbefore2o’clockP.M.1Workinpairs.Lookatthepictureandrecitethefollowingmini-talksformakingreservationsorcheckingin/outinahotel.checkoutWindowonKeyWordsBackUnit|Four結(jié)賬離去3)Wouldyoupleaseshowmeyourpassport?Catherine:Iwouldliketostayinthishotelforacoupleofdays.Receptionist:Welcome.Wouldyoupleaseshowmeyourpassport?Catherine:Hereyouare.Receptionist:Thankyou,andhereistheregistrationformforyoutofillin.4)I’mawfullysorry.Tom:I’dliketobookasingleroomfortwonights.Receptionist:I’mawfullysorry.Wedon’thaveanyroomavailable

now.Tom:Noproblem.I’lltrysomeotherhotelsnearby.Receptionist:Goodbye!5)MayIpaybytraveler’scheck?Susan:Goodmorning.Iwouldliketocheckout.Receptionist:Allright,pleaseshowmeyourroomcard.Susan:Hereyouare.MayIpaybytraveler’scheck?Receptionist:Ofcourse.Signyournamehere,please.awfullyavailabletraveler’scheckWindowonKeyWordsBackUnit|Four非常地空閑的旅行支票Back2Workinpairsandperformthetasksbyfollowingtheabovemini-talks.RefertotheDataBankintheWorkbookforrelevantexpressions.3Hotelsusuallyadvertiseinnewspaperstoattractguests.Nowlookatthefollowingadvertisementsandtrytousetheinformationintheminyourface-to-facetalks.Unit|FourBack4Readthefollowingsampledialoguesandtrytoperformyourowntasks.BackUnit|FourBackUnit|Four5Imagineyouarecheckinginatahotel.Youaretalkingwiththereceptionist.FillintheblanksaccordingtotheChineseversionprovided.MayIhavealookatyourpassportIhaveareservationwithyouBackUnit|FourThebell-manwillshowyouthewayWouldyoupleasefillouttheregistrationformHereisthekeycardtoRoom50126Imagineyouarecheckingoutatahotel.Playyourroleaccordingtothecluesgiveninbrackets.1Iwouldliketocheckout.2Youcheckedinthreedaysago.3Howmuchistherate/rentpernight?4Howareyougoingtopay,incashorbycreditcard?5Hereisthechange,$23.BackUnit|FourLearningSentencesforWorkplaceCommunicationHandlingaDialogueUnderstandingaShortSpeech/Talk1Listentotentopic-relatedsentencesforworkplacecommunicationandtrytorememberthem.Back2Listenagaintotheabovesentencesrearrangedinsequence,andthenmatchthemwiththeirChinesetranslation.gibhdejfacBack3Listentotentopic-relatedEnglishsentencesforworkplacecommunicationandtranslatethemintoChineseorally.1)我可以在你們酒店預(yù)訂房間嗎？2)我想辦理入住手續(xù)。3)您想要什么樣的房間？4)請(qǐng)給我看一下您的身份證或者護(hù)照好嗎？5)您要在這里住多久？6)單人房間一晚多少錢？7)你想怎樣付賬？8)對(duì)不起，我們今晚沒(méi)有空房了。9)我想要一個(gè)有雙人床的房間。10)房費(fèi)里包括早餐嗎？Back1)MayIhaveareservationinyourhotel?2)Iwouldliketocheckin.3)Whatkindofroomdoyouwant?4)WouldyoupleaseshowmeyourIDcardorpassport?5)Howlongwillyoustayhere?6)Howmuchdoyouchargeforasingleroomonenight?7)Howdoyouwanttopay?8)Sorry,wedon’thaveanyroomavailablefortonight.9)Iwantaroomwithadoublebed.10)Isbreakfastincludedinthebill?Script:BackTomJohnsoncametoahotel.Hewantedtostayinasingleroomwith1bath,agoodview,balcony

.Hemadethereservation

2athome,attheairport,attherailwaystation

.Afterhearrivedandcheckedinatthehotel,hefilledoutaregistration3card,form,note

andgotthekeytohisroom.Hisroomnumberwas4532,235,352

.Breakfastwas5included,charged,paid

inthebill,whichwas6served,made,cooked

forseveralhoursinthemorning.Tomwouldpayforthehotel7meal,services,cost

whenhecheckedout.Thereceptionisthopedthathewould8like,please,enjoy

himselfduringhisstaythere.

4Listentoadialogueanddecodethemessagebyfindingthecorrectchoicesinshadeaccordingtowhatyouhaveheard.ScriptUnit|Fourbath,agoodview,balconyathome,attheairport,attherailwaystationcard,form,note532,235,352included,charged,paidserved,made,cookedmeal,services,costlike,please,enjoyBackReceptionist:Hi,sir,mayIhelpyou?Client:Yes,I’dlikeasingleroomwithbathjustforacoupleofnights.Receptionist:Haveyoumadeareservation?Client:Yes,Ihave.Imadeitjustnowattheairport.Receptionist:MayIhaveyourname,please?Client:Yes.MynameisTomJohnson.Receptionist:Oh,yes,Mr.Johnson.Wehaveyourreservationhere.Wouldyoupleasefilloutthisregistrationcard?Client:Certainly.Receptionist:Yourroomnumberis235,onthesecondfloor.Hereisthekeytoyourroom.Client:Thankyou.WhendoIpayfortheroom?Receptionist:Youcanpaywhenyoucheckout.Client:Bytheway,doesthepriceincludebreakfast?Receptionist:Yes.Breakfastwillbeservedfrom7A.M.to10A.M.Client:Whereisthedininghall?Receptionist:It’sonthegroundfloorontheleft.Client:It’sverykindofyou.Thankyouagain.Receptionist:Youarewelcome.Enjoyyourselfandhaveapleasantstay.Script:Unit|FourBack5Listentothedialogueagainandthenanswerthefollowingquestionsorally.1)WhatkindofroomdidTomintendtostayin?2)WheredidTommaketheroomreservation?3)OnwhichfloorwasTomroom?4)Wherewasbreakfastserved?5)Howlongwasbreakfastservedeveryday?Asingleroomwithbath.

Attheairport.

Onthesecondfloor.

Onthegroundfloor.

For3hours.

BackReceptionist:Hello,sir.MayIhelpyou?Client:Yes,Iwouldlikeasingleroomwithbathjustforacoupleofnights.Receptionist:Haveyoumadeareservation?Client:Yes,Ihave.1__________________________.Receptionist:MayIhaveyourname,please?Client:Yes,2_______________________.Receptionist:Oh,yes,Mr.Johnson.Wehaveyourreservationhere.Wouldyoupleasefilloutthisregistrationcard?Client:Certainly.

6Listentothedialogueforthelasttimeandfillintheblanksaccordingtowhatyouhaveheard.mynameisTomJohnsonImadeitjustnowattheairportReceptionist:Yourroomnumberis235,onthesecondfloor.Hereisthekeytoyourroom.Client:Thankyou.WhendoIpayfortheroom?Receptionist:

3____________________________.Client:Bytheway,doesthepriceincludebreakfast?Receptionist:

4_________________________________________.Client:Whereisthedininghall?Receptionist:

5______________________________.Client:It’sverykindofyou.Thankyouagain.Receptionist:Youarewelcome.Enjoyyourselfandhaveapleasantstay.6Listentothedialogueforthelasttimeandfillintheblanksaccordingtowhatyouhaveheard.ItisonthegroundfloorontheleftYoucanpaywhenyoucheckoutYes.Breakfastwillbeservedfrom7A.M.to10A.M.BackWelcometoCourtyardHotel.Itisourpleasuretowelcomeyouasourguestandtowishyoua1________stayhere.Itisveryimportanttousthatyourstayshouldbeas2__________andasenjoyableaspossible.Wetakegreat3______

inprovidingourguestswiththehighestlevelsofprofessional

4_______andhospitality.Anditisourgoalto5_______yourexpectations.Acomfortablestayisalwaysamoreproductiveone.Soifthereisanythingwecandotomakeyournexttripmorepleasurable,6_______totellusaboutit.Toshareyourfeedback,7______toreachthefrontdeskor8_______thecommentcardinyourroomandgiveittoa9________ofourstaff.Thankyouforyour10________ourhotel.7Listentoahotel’scallforcommentstwiceandduringthesecondlistening,putbackthemissingwordsintheblanks.choosingpleasantcomfortableprideservicemeetfeelfreedial0filloutmemberBack8Listentothehotel’scallforcommentsagainandmatchtheinformationinColumnAwiththechoicesinColumnB.Back9Writeoutthegeneralideaofthehotel’scallforcommentsinoneparagraphbyansweringthefollowingquestions.1)Whoismakingthehotel’scallforcomments?2)Fromwhomdoesthespeakerwanttogetthecomments?3)Whatisthehotel’stoppriorityinservingthecustomers?Thehotelmanagement.Thespeakerisseekingcommentsfromthestayingguests.Thehoteltakesqualityserviceasitstoppriority.4)Whatkindofserviceisthehoteltryingtoprovide?5)Howcantheguests’commentsbepassedontothehotelmanagement?GeneralideaThehoteltriestoprovidethehighestlevelofprofessionalservice.Theguestsmayphonethefrontdeskorfillinthecommentcardandleaveitwithanystaffmemberofthehotel.Back9Writeoutthegeneralideaofthehotel’scallforcommentsinoneparagraphbyansweringthefollowingquestions.Thehotelmanagementisseekingcommentsfromthestayingguests.Itsaysthatthehoteltakesqualityserviceasitstoppriority.Thehoteltriestoprovidethehighestlevelofprofessionalserviceandhospitalityinordertomeettheguests’expectations.Thehotelmanagementinvitesthegueststogivetheircommentsforimprovingthehotelservice.Theguestsmayphonethefrontdeskorfillinthecommentcardandleaveitwithanystaffmemberofthehotel.

Generalidea:BackPracticingAppliedWritingWritingSentencesandReviewingGrammar1Readthefollowingsamplesofroomreservationsandlearntowriteyourown.Unit|FourBackUnit|Four2CompletetheapplicationformaccordingtotheinformationgiveninChinese.WangHua5/9/20148/9/2014fourdoublerooms(forthreenights)onemeetingroomonSept.6incash0086-0431-6568XXXX0086-0431-6568XXXXdongf@BackUnit|Four3SupposeyouaretravelingabroadinagroupandyouareaskedtohelpyourChinesefriendtofillinthefollowingform.3SupposeyouaretravelingabroadinagroupandyouareaskedtohelpyourChinesefriendtofillinthefollowingform.BackTheAttributionClauseUnit|FourBack4Fillintheblankswithappropriaterelativepronounsoradverbs.1)Theoldcouple___________livenexttoushavefourgrandchildren.2)Icanneverforgettheday___________Igotthefirstprizeinthecompetition.3)Thegardenofhishousehasalawn,___________isverypleasanttositoninsummer.4)Thefisharemulti-colored,thebiggestof___________isonly2cmlong.5)Therehavebeencomplaintsaboutthenoisefromthepeople___________liveintheflats.6)AchatshowisaTVprogramin___________famouspeopleareaskedquestionsabouttheirlivesandwork.7)Thechild___________parentsdiedintheaircrashislivingwithhisauntnow.8)TomandhisfamilyaregoingtoaFrenchrestaurant___________theyhaddinneraweekago.9)Ihaveexplainedeverything___________Icantoyou.10)Theaudience,mostof___________werestudents,enjoyedtheperformanceverymuch.whomwhowhenwhichwhichwho/thatwhichwhosewherethatUnit|FourBack1)Asmallamountofmoneywasallwhichwastakenintherobbery.2)WereceivedanofferofRMB320,000forthehouse,thatweaccepted.3)Hehastwosisters,neitherofwhowenttouniversity.4)ThebeachistheplacewhichImostliketogoinsummer.5)Hetalkedcheerfullyaboutthefilmandtheactresswhointerestedhim.5Correcttheerrorsinthefollowingsentences.which→thatthat→whichwho→whomwhich→wherewho→that6)Therewaslittlewhichcouldbedonefortheinjuredman.7)Thereasonwhichherejectedourplanisthathehadnofaithinit.8)Thatistheplayeronthatweallrely.9)Heneverhesitatestomakesuchcriticismsareconsideredhelpfultoothers.10)Theytriedtothinkofaplanbythattheycouldfulfilltheirtaskaheadoftime.which→thatwhich→whythat→whomcriticisms后加thatthat→which5Correcttheerrorsinthefollowingsentences.BackThisistheplacewhere/atwhichthetraffic/caraccidentoccurred.Thecontributions(that/which)hehasmadetothecountrywillneverbeforgotten.I’dliketoseetheemployeewhohasputforwardthevaluablesuggestion.Couldyoutellmethereasonwhyyourefusedtheinvitationtohisbirthdayparty?Thepen,whichIboughtyesterday,willbesenttoyouasagift.6TranslatethefollowingsentencesintoEnglish.1)這就是車禍發(fā)生的地點(diǎn)。2)他對(duì)國(guó)家做出的貢獻(xiàn)將永遠(yuǎn)不會(huì)被人們遺忘。3)我想見(jiàn)一見(jiàn)提出這項(xiàng)有價(jià)值的建議的員工。4)你能不能告訴我，為什么拒絕接受他生日聚會(huì)的邀請(qǐng)。5)我昨天買的鋼筆將作為禮物寄給你。Unit|Four6TranslatethefollowingsentencesintoEnglish.6)我無(wú)法告訴你她來(lái)桂林的準(zhǔn)確時(shí)間。7)他把房子賣了，這讓他妻子很惱火。8)正在裝貨的那艘輪船明天離港。9)我的薪水沒(méi)有提高，但這并不是我離開(kāi)的原因。10)我相信你做什么飯我都喜歡吃。Ican’ttellyoutheexacttimewhenshewillbeinGuilin.Hesoldthehouse,whichannoyedhiswife.Theshipthat/whichisbeingloadedisleaving/sailingtomorrow.Ididn’tgetapayrise,butthiswasn’tthereasonwhyIleft.I’msureI’llenjoyeverythingthatyoucook.Back7Writealetterofcomplaintofabout120wordstodescribethepicturebelow.Someusefulexpressionsareprovidedtohelpyou.Youmaystartthepassagewiththesentence“OnJuly16myfriendsandIarrivedatyourinn,hopingtospendanenjoyableweekend.”BackDearMadamorSir,OnJuly16myfriendsandIarrivedatyourinn,hopingtospendanenjoyableweekend.Sinceyouradsays“haveagoodtimeorgetyourmoneyback”,Iamrequestingthatyourefundourmoney.Fromthemomentwearrived,therewereproblemswiththeservice.First,averyunfriendlydeskclerkcouldn’tfindourreservation.Afterwaitingforalmosthalfanhour,wewereledbyanotherunfriendlybell-boytoourroom.Theroom,whichhadaviewofaparkinglotinsteadofthebay,hadnotyetbeencleaned,sowefounddirtytowelsonthebedsandcigaretteendsonthefloor.Thiswasnottheweekendwehadbeenlookingforwardto.ServiceatyourinnwasnotasIexpected.SoIstronglyinsistthatyougivememyrefund.Yourssincerely,XXX(Yoursignature)

Key:Unit|FourBackInformationRelatedtotheReadingPassageTextLanguagePointsInformationRelatedtotheReadingPassageTextLanguagePoints1.KindsofhotelsintheUnitedStates:Placestostayforashorttimemaybecalledhotels,hostels,motelsormotorhotels,inns,lodgesorresorts.Hostels,alsoreferredtoasyouthhostels,areoftenforstudentsworkingawayfromhome.Motelshaveplentyofparkingspaceandareusuallynearafreewayorhighway.Innsareusuallylikemotels.Lodgesandresorts,orresortshotels,areinthemountains,onthecoast,ornearlakes.2.Kindsofbeds:Bedsgobymanydifferentnames.Startingwiththesmallest,therearesingle,twin,double,queenandkingsizeones.“Longboys”areforexceptionallytallpeople.Atsomehotels,queenbedsarethesmallestsizeused,soadoubleroomhastwoofthem.Somehotelsevenoffertheirguestswaterbeds.Arollawaycanbemovedintoaroomtosleepanextraperson.Hide-a-bedsaresofasthatfoldouttomakebeds.InformationRelatedtotheReadingPassageBackMiamiUniversityOxford,Ohio45056WelcometoClimerLodge.WearefortunatetohavethisbeautifulfacilitytoaccommodateveryspecialguestsofMiamiUniversity.Inoureffortstoserveyou,weaskthatyounotethefollowing:●TheresidentmanagerlivesinRoom129,nearthelobby

entrance,andmaybereachedbydialing9-5226.Pleasecontactthemanagerifyouhaveanyquestionsorneedsafter5:00P.M.onweekdaysandthroughoutweekendstays.●OnthelowerlevelofClimeryouwillfindanicemachine,acanned

beveragemachine,aloungeareaandkitchenettewherecoffeeandteaandalightcontinentalbreakfastareprovided.●LoungeHours:6:00A.M.to11:00P.M.daily.Itisanon-smokingatmosphere.Welcome

toClimerLodge12●RecreationCenterHours:9:00A.M.to10:00P.M.,SundaythroughThursday.9:00A.M.to11:00P.M.onFridayandSaturday.Nolifeguardisondutyintheswimmingpool.Parentsarerequiredtobepresentatalltimeswhenchildrenareinthepool.Nochildrenareallowedinthesauna.●Check-outtimeis10:00A.M.Upondeparture,pleaseleavethekeyinyourroom.PhoneInstructions:●On-campuscalls:Dialonlythelast5numbers.Noneedtodialthe52prefix.●Localtelephonecalls:Dial88,thenthe7-digitoff-campusnumber.●AT&Toperator-assistedcalls(collect,callingcard,etc.)—dial80,theareacode(foralllongdistancecalls),thenthetelephonenumber.Toplaceaninternationalcall:Dial8+011+CountryCode+CityCode+Number●EMERGENCYPHONENUMBER:PUBLICSAFETY—911(Police,Fire,Medical)

34Unit|FourBecauseweareunabletoprovidehousekeepingservicesonweekends,weekendguestswillbeprovidedwithextratowelstomakeyourstaymorecomfortable.Weapologizeforanyinconveniencecausedbythelackofhousekeepingservices.Anironandironingboardisavailableupon

request.Pleasedial9+1279duringbusinesshoursor9+5226intheeveningsandatweekends.Ifyouhaveanyadditionalneeds,pleasecontacttheResidentManager(extension9+5226).Wehopeyouwillenjoyyourstayhereandfindyourroomcomfortableandpleasant.Thankyouforvisitingwithus.**************Maywehaveyourcommentsandsuggestions?Ifthereisanythingyouwouldliketomention,pleasejotitdownonthebackofthisformandleaveitwithyourkey.

Wewelcomeyourfeedback.Exercises567Unit|FourBack1.(Para.1)WearefortunatetohavethisbeautifulfacilitytoaccommodateveryspecialguestsofMiamiUniversity.Analysis:Inthissentencetheinfinitivephrasetohavethisbeautiful

facility...isusedasanadverbialofreason,modifyingarefortunate.Translation:我們很榮幸為邁阿密大學(xué)尊貴的客人們提供優(yōu)美的住宿條件。Example:MissWangisveryfortunatetohaveachancetodoherresearchworkinBritain.LanguagePoints1ExplanationofDifficultSentencesBack2.(Para.3)OnthelowerlevelofClimeryouwillfindanicemachine,acannedbeveragemachine,aloungeareaandkitchenettewherecoffeeandteaandalightcontinentalbreakfastareprovided.

Analysis:Whereintroducesarelativeclausemodifyingtheantecedent

kitchenette.inwhichcanbeusedinsteadofwhere.Translation:在旅館底層有冰箱、罐裝飲料機(jī)、休息區(qū)和小廚房，那里提供咖啡、

茶和歐式簡(jiǎn)餐。Example:Thisisthefamoussmalltownwhere/inwhichEinsteinoncelivedandworked.LanguagePoints1ExplanationofDifficultSentencesBack3.(Para.6)Upondeparture,pleaseleavethekeyinyourroom.Analysis:Upondepartureisaprepositionalphraseusedasanadverbialoftime,meaningimmediatelyafterdeparture.Uponisthesameasinthiscase.Translation:離開(kāi)房間時(shí)請(qǐng)把鑰匙留在房間內(nèi)。Example:Upondeparture,pleasecheckyourluggageagainincasesomethingisleftbehind.LanguagePoints1ExplanationofDifficultSentencesBack4.(Para.7)Noneedtodialthe52prefix.Analysis:

Inthissentencethereisisomitted.ThewholesentenceshouldbeThereisnoneedtodialthe52prefix.Translation:無(wú)需撥打前兩位號(hào)碼52。Example:Noworktodoforthetimebeing.LanguagePoints1ExplanationofDifficultSentencesBack5.(Para.12)...weekendguestswillbeprovidedwithextratowelstomakeyourstaymorecomfortable.Analysis:Tomakeyourstaymorecomfortableisaninfinitivephraseusedasanadverbialofpurpose,meaninginorderto...Translation:為保證度周末的客人起居舒適，我們?yōu)槟峁┝藗溆妹?。Example:Theywenttothehospitalbytaxi(inorder)togetthereassoonaspossible.LanguagePoints1ExplanationofDifficultSentencesBack6.(Para.12)Anironandironingboardisavailableuponrequest.Analysis:Uponrequestmeanswhen/ifrequested.ThisisausefulphraseinbusinessEnglish.Translation:如需要，我們還可以向您提供熨斗和熨衣板。Example:Breakfastcanbebroughttotheroomuponrequest.LanguagePoints1ExplanationofDifficultSentencesBack7.(Para.13)Maywehaveyourcommentsorsuggestions?Analysis:Itisamorepolitewaytouseaninterrogativesentencetoasksomeone’sfavorthantouseanimperativesentence.Translation:您能對(duì)我們的工作提些意見(jiàn)或建議嗎？Example:Maywehaveyouraddressandtelephonenumber?LanguagePoints1ExplanationofDifficultSentencesBackLanguagePoints2ImportantWords1.lodge

n.smallhousewhichpeoplestayin小旅館v.toliveinsomeoneelse’shouseforonlyashortperiodoftime

寄宿，臨時(shí)暫住e.g.

TheywenttoashootinglodgeinScotlandfortheweekend.Hehadarrangedformetolodgewithhisdaughterandson-in-law.BackLanguagePoints2ImportantWords2.facility

n.equipment,buildings,servicesthatareprovidedforaparticularactivityorpurpose設(shè)施，場(chǎng)所e.g.Shehadnocookingfacilitiesinherroom.Onlysixcountrieshadthefacilitiesandknowhowtoproduceadvancedweaponsystemsofthiskind.BackLanguagePoints2ImportantWords3.accommodate

v.toprovidepeoplewithaplacetoliveorstay提供食宿e.g.

Theycan’taccommodateguestsatthemoment.Theyhavenotgivenuphopeoffindingfinancialsupporttoaccommodate

thesepeopleproperly.BackLanguagePoints2ImportantWords4.note

v.topayattentiontoandremember注意并記住e.g.

Pleasenotethatthisbillmustbepaidwithintendays.Hisaudience,Inotedwithregret,werebeginningtolookbored.Back5.lounge

n.roominahotel,club,etc.wherepeoplesitandrelax休息室，客廳e.g.Intheloungeofthehotel,drinksareusuallymoreexpensivethaninotherplaces.Westayedintheloungeforabouttwohours,talkingaboutthepeopleandthingswerememberedatschool.LanguagePoints2ImportantWordsBackLanguagePoints2ImportantWords6.emergency

n.anunexpectedanddifficultordangeroussituation緊急情況e.g.Thesebellsaresupposedtobeusedonlyinemergencies.Theplanemadeanemergencylanding.BackLanguagePoints2ImportantWords7.apologize

v.tosayoneissorry,asforafaultorforcausingpain道歉e.g.Iapologizetoherforsteppingonherfoot.Heshouldapologizetothechairmanforarrivinglate.BackLanguagePoints2ImportantWords8.inconvenience

n.astateofdifficultywhenthingsdon’tsuitone不便，

不便之處

e.g.Itcausesalotofinconveniencewhenbusesdon’tcome.Allthattravelwillbeagreatinconveniencetome.BackLanguagePoints2ImportantWords9.lack

n.shortage,absence短缺，缺乏v.tobewithout,nothaveenoughof沒(méi)有，

缺乏e.g.Hisdepartmentwasshutdownforlackoffunds.Largemassesofpeoplelackthenecessitiesoflife.BackLanguagePoints2ImportantWords10.additional

a.extraormorethanthosementionedoralreadythere另外的，

附加的

e.g.Thiswasanadditionalproofofhisignorance.Thisproblemisadditionaltotheirmajorfinancialanxieties.BackLanguagePoints2ImportantWords11.jot

v.towritequickly,especiallywithoutpreparation草草記下，

匆匆寫(xiě)下e.g.Ijotteddownthenameofthebookthathewastalkingabout.Letmejotdownyourtelephonenumber.Back1)Thehotelguestsmaycontacttheresidentmanagerforhelpatanytime.2)TheRecreationCenterisopeneveryday.3)Childrenarenotallowedtoswimintheswimmingpool.4)Guestsmustcheckoutat10:00inthemorning.5)Ondeparture,theguestshouldturninthekeyatthereceptiondesk.6)Ifaguestwantstomakeanon-campusphonecall,hehastodial52first.7)Tomakealocalcall,guestshavetodiala9-digitnumber.8)Thenumber“80”istheareacodeforalongdistancecall.9)Incaseoffire,guestsshoulddial911.10)Commentsfromguestscanbewrittenonthebackoftheformandleftwiththekeyintheroom.TFFTFFFTTTUnit|FourBack1Arethefollowingstatementstrue(T)orfalse(F)accordingtothepassage?WriteT/Faccordingly.2Fillintheblankswithoutreferringtothepassage.ClimerLodgeisahotelwithbeautiful1__________toaccommodateguestsofMiamiUniversity.Therearemachinestoprovidethemwithiceand2_____________________onthelowerlevel.Inthekitchenetteguestscanhavecoffee,tea,andalightcontinental3____________.Differenttelephone4_________areoffered,too.Thereisalsoarecreation5_______,whichisopeneverydayfrommorningtill6________.Fortheguests’convenienceanironandironing7_______isprovideduponrequest.On8________extratowelsareprovidedinordertomaketheguests’staymore9_____________.Yousee,thehotelismakingeveryefforttoallowitsgueststo10________theirstayinthishotel.enjoyfacilitiescannedbeverages/drink