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BECBECPart1Questions1-

Lookatquestions1-Ineachquestion,whichsentenceisForeachquestion,markoneletter(A,BorC)onyourAnswerExample:Don’tforget ThenearrivesFlight 6.45 quartertoseveninthequarterpastsixinthequartertosevenintheThecorrectanswerisC,somarkyourAnswerSheetlike0 Item20inItem20inthiscatalogueiswithdrawnuntilfurtherduetosupplyItem20isnowdisItem20hasdevelopedaItem20isunavailableattheJaneHalton,currentlyFinanceDirectoratCurtisBank,isre JaneHalton,currentlyFinanceDirectoratCurtisBank,isre JohnMurphyasChiefExecutiveatBoulderInsurance.JaneHaltonismovingfrombankingtoBoulderInsurancehopestoappointanewChiefThepostofChiefExecutiveatCurtisBank e3TheTheLondonForyourmeeting,productlaunch,specialPurpose-builtLatestpresentationFirst-classThisrentsluxuryofficeprovidesconferencemarketsothercompanies’4Agentrequiredfornationwidedistribution.Someexperienceinfoodretailanadvantage.RefrigeratedvanFinefoodsrequiresanagentownasuitablevehicleforbeaspecialistinfooddelivergoodsalloverthe5AllAccountsStaffwishingtoenrollfortheAccountscourseshouldcontactJaneFellows,Whoneedstoknownumbers.StaffshouldlJanehowmanypeoplehaveenrolledfortheiftheyareinterestedinngthewhichofthecoursestheyhavedecidedtoQuestions1-Lookatquestions1-

Ineachquestion,whichsentenceisForeachquestion,markoneletter(A,BorC)onyourAnswerExample:Don’tforget ThenearrivesFlight 6.45 quartertoseveninthequarterpastsixinthequartertosevenintheThecorrectanswerisC,somarkyourAnswerSheetlike0 CustomerCustomerWecansupplythree-drawerfilingcabinets y,buttwo-drawermodelsarecurrentlyonWecannolongerselltwo-drawerfilingOurroffilingcabinetshasgoneoutofWearenotfullystockedwithfilingcabinetsat Guests:£10(max.Iguestperemployee) cesavailable–BOOKNOW!Staffwhowishtoattendtheareallowedtoinviteonlyonemustbooktodayiftheywanttoinviteahavetopay£10eachforthemselvesandtheir3UnitPleasecontactnelregardingsupervisorsstillrequiringqualitycontroltraining.UntilManagersshouldinformnelwhichhavereceivedareinneedofwillsupervise4EPHONEIfanynumbersneedtobechangedinthispleaseinformExtensionIfyouwantinformationaboutnumbersthathavechanged,contactExt.Ifanyinformationinthisdirectoryisincorrect,contactExt.Ifyouneedadifferentdirectory,contactExt.5●●●Foreconomyreasons,employeestravelingtothewillflyovernighttoBaltimoreratherthanEmployeesflyingtotheUSAnolongerlandinarrivelateatbegiveneconomyclassQuestions1-Lookatquestions1-

,Ineachquestion,whichsentenceis,Foreachquestion,markoneletter(A,BorC)onyourAnswerExample:Example:xpecttoCThecorrectanswerisB,somarkyourAnswerSheetlike offerandtaxatthecurrentAllpriceshownareinclusiveofanyLookingforatopjob?ContactforabetterpresentedThepriceontheitemisthefinalsellingTaxwillbeaddedtotheitempriceatpointofThecurrentpromotionalofferisof3PRODUCTIONTherearecomintsfromcustomersthatgoodsarearrivingdamaged.Pleasecheckthepackagingissatisfactory.SalesTheProductionManagermustfindwhoispackingthewhichgoodsarehowthegoodsareFriday’smeetingiscompulsoryforallFinancestaff; etoattendforinformation.ThemeetingisaboutsomethingwhichaffectsonlyoneStaffinalldepartmentsshouldattendtheFinancewillannounceatthemeetingwhichdepartmentswillAccountsclerkAccountsclerk£12,000peryear.Experienceanadvantage.Fulltrainingprovided.Immediateavailabilityessential.Call01636-619432AAshouldbequalifiedalreadyinthisAAmustbeabletostartwork Questions1-Lookatquestions1-Ineachquestion,whichsentenceisForeachquestion,markoneletter(A,BorC)onyourAnswer1AllStaffFromJulyTonyBarnesfromSaleswillworkinMarketingtoreceJaneCrew,WhomovestoAdministrationInwhichdepartmentisJaneCrewworkingattheSpecialSpecialOffer!Limitedperiod0%commissiononforeigncurrencyCommissionischargedonsomeforeigncurrenciesCustomerscanchangelimitedamountsofmoneywithoutpayingAtpresentthereisnochargeforchangingforeignToToreceivebusinesspublications,completeandtheenclosedform-Uptothreetitles EachmaysendforthreeCompaniesmaysendinthreearticlesforPublicationsaresentoutonreceiptofpaymentandBusinessBusinessDemandforofficespaceinsharpdeclineduetoaslowingeconomyCompaniesmayhavetowaitlongertofindcheapofficestoThefinancialsituationisaffectingthecommercialpropertyOfficefurnituredirectfromthemanufacturerdelivery;21-daymoneybacktrial;interest 2-yearBusinessesarerentingoutemptyofficespacetohelptheirOfficefurnituredirectfromthemanufacturerdelivery;21-daymoneybacktrial;interest 2-yearBuyerswillgetafullrefundiftheyarenotCustomersmustcollectthefurniturestraightfromthePaymentorthefurniturehastobecompletedwithintwotestQuestions6-Lookatthelistbelow.ItshowsanumberofbusinesstrainingForquestions6-10,decidewhichtrainingcourse(A-H)eachontheopposite Foreachquestion,markoneletter(A-H)onyourAnswerDonotuseanylettermorethanTILLERSTILLERSPROFESSIONALDEVELOPMENTHDecision-makingatboardumuseofolderWorkingwithotherHandlingdifficultsituationsintheworkUpdatingITskillsforadvertisingDealingwithcustomerManagingyourowntimeImprovingproductivityinthe OfficemanagerHelenTurnerneedstodealwithcomintsfromstaffaboutsomecolleagues’useof.Beforedecidingtobuyanewcomputer,DavidThompsonwantstofindoutwhetherhecanupdatehisexistingequipment.ClaireCollier’stoyhasamajornewcustomerandsheneedstomanufacturemoregoodswithoutincreasingstaffinglevels.PublicitymanagerBrianStewarddidacomputercourseseveralyearsago,andnowwantstolearnaboutdevelopmentsrelevanttohisfield.RichardMasterswasrecentlypromotedandwouldliketoimprovehisabilitytomeetTest2Questions6-Lookatthelistbelow.ItshowsthetitlesofchaptersfromabookaboutForquestions6-10,decidewhichchapter(A-H)eachontheoppositepageshouldread.Foreachquestion,markoneletter(A-H)onyourAnswerDonotuseanylettermorethanTHETHEMANAGER’SHnningtheadvertisingFinance:managingforeignexchangenelManagement:creatingproductiveworkgroupsInformationManagement:sharingknowledgewithemployeesMarketing:obtainingandusingconsumerinformationProductionandOperations:managingthesupplychainGlobalCommunication:improvingnegotiationProjectManagement:ensuringresearchiswellDominicworksininternationaltradeandneedstoknowhowtofinalizecontractswithSaraisstudyingcustomersurveymethodsandneedstolearnhowtoysetheRachelworksinanexportdepartmentandwantsinformationonhowtoavoidfluctuationsinthevalueofexportearnings.Andreaswantstofindoutwhetherproposedchangestohis’spromotionmethodswillresultinnecessarycostsavings.Alexanderownsanadvertisingagencyandwantstomakebetteruseofhisstaff’s byorganizingthemintoeffectiveteams.Test3Questions6-Lookatthelistbelow.Itshowsanumberoftasksthatstaffneedtodoinordertoorganizeanpartfortheir.Forquestions6-10,decidewhichtask(A-H)wouldbemostsuitableforeachontheoppositepage.Foreachquestion,markthecorrectletter(A-H)onyourAnswerDonotuseanylettermorethanHFindcetoholdOrganisefoodanddrinks(cateringspecialistneeded)CreateattractiveinvitationsandpostersFindguestspeaker–e.g.alocalbusinessleadergoodatpublicTypeaddresslabelsforBooklocalmodationforSelectandcheckavailabilityofMeetandgreetguestsonarrivalAndrewTaylorusedtoworkforaPR,sohasgoodsocialskillsandmixeswellatpublicevents.RobinRichardsisskilledinartandcomputer-aideddesign,andpreviouslyworkedforapublicity.FionaMurphyusedtoworkforalocalbusinessproducingCDsandhascontactswithperformersinthemusicbusiness.Sinceworkingasanofficemanager,MarySmithhasgainedexperienceofbooking localvenuesforentertainmentevents.JohnAlbright,whoworkedbrieflyasahoporter,hasdevelopedaccuratekeyboardskillssincehejoinedthe.Test4Questions6-Lookatthecontentspagebelow.Itshowsthetitlesofeightdifferentsectionsofa Forquestions6-10,decidewhichsectionofthedirectory(A-H)eachonthe pageshouldlookatForeachquestion,markoneletter(A-H)onyourAnswerDonotuseanylettermorethanComputerPrinters–serviceandComputerSystemsandSoftware–ComputerTrainingCorporateEntertainmentProviders CourierServicesEmploymentandRecruitmentExhibitionandTradeFairOrganizers–nationalandOfficeSally’sMDwantstoreorganizetheofficebecauseofanewcomputersystem,SoSallyisresearchingcomputerdesksforhim.Frankwantstoinvolverecruitstohiswebsiteinadayofsocialactivitiesinordertoencourageteam-building.Alexandrarunsasuccessfulinternationaltranslationagencyandshethinkshercomputersneedupgradingbecauseherdatabaseisnowsolarge. Davidhasreceivedsomebrochuresfromtheprintersandheneedstogetthemdeliveredtoanexhibitioncentrequickly.Sueissettingupa magazineandwantsallthenewstaffinvolvedtoeskilledatdesktoppublishing.Lookatthenoticebelow.ItshowsthedepartmentsinaForquestions1-5,decidewhichdepartmentA-HeachemployeeshouldForeachquestion,markoneletterA-HonyourAnswerMOLEWORTHFirstFMOLEWORTHFirstFSecondGroundAWages&BCQualityMs.WilliamsneedstosendalargeordertoanimportantcustomerintheJohnCarterneedsextrastafftohelpwithanunexpectedMr.WaleswantstodiscussadvertisingforhisnewMaryWaldenthinksshehasbeenchargedtoomuchtaxonherJanWhittakerhasaboxoffaultygoodswhichashophassentPart 問題的句子結(jié)構(gòu):主語(名詞)+謂語動詞+副詞+時(shí)間狀語謂語動詞:1.表示上升狀態(tài)的動詞:up,goup/be lift,improve,balloon,bulge,berobust,closedhigher,beanalltimehigh,reachapeak表示下降的詞:down,bedown/godown,drop,fall,decrease,decline,dip,plunge,weak,lose,beanalltimelow,reachatrough表示保持不變的詞:be/keep/stay/remainstill/steady/stable/constant/maintained,leveloff表示波動,不穩(wěn)定的詞:beuncertainty,beflexible,be副詞:1.dramatically,prominently,2.表示程度小的詞:little,small,tiny,hardly,narrowly時(shí)間狀語:表示一段時(shí)間的:withintheperiod,throughouttheperiod表示開始:atthestartbeginningofthe表示在中間:inthemiddleofthe表示在結(jié)尾:attheendofthe表示在余下的時(shí)間內(nèi):attheremainingrestoftheLookatthechartbelow.Itshowsa ’sperformanceontheLondonstockmarketduring10workingdays.Whichdaydoeseachsentence(11-15)ontheoppositepageForeachsentence,markoneletter(A-H)onyourAnswerDonotuseanylettermorethanSTOCKMARKETAtthecloseofthisday’strading,sharesdippedjustbelow630pence,despiteachievinghigherlevelsthroughouttherestoftheday.Onthisdaysharepricesclosedconsiderablylowerthanthepreviousworkingday,withthefluctuationbetweenhighandlowbeingatitsgreatest.Sharesclosedattheirlowestvalueoftheday’strading,butnarrowlyavoidedtheworstperformanceoftheperiod.Sharesclosedatahighervaluethantheprecioustwodays,althougharound17pencedownonthehighpointfortheday.Duringthisdaysharesroseandfellwithinonlyanarrowmarginandclosedinthemiddleoftherange,beforefallingsharplyattheendofthefollowingday.Lookatthechartsbelow.TheyshowInternetsalescomparedtoHighStreetsalesofholidaysofferedbyeightdifferenttravelcompaniesduringathree-yearperiod.Whichchartdoeseachsentence(11-15)ontheoppositepageForeachsentence,markoneletter(A-H)onyourAnswerDonotuseanylettermorethanAA0E0B0B0F0C0G0D0H0AlthoughInternetsalesstartedhigherthanHighStreetsales,theylostthatleadwhenbothdippedinthemiddleoftheperiod.HighStreetsalesandInternetsalesreachedtheirpeakinthemiddleoftheperiod, Internetsalesdeclinedmoresharplyattheend. WhilebothHighStreetandInternetsalesrosethroughouttheperiod,HighStreet sawtheirgreaterincreaseinthemiddleyear. BothInternetandHighStreetsalesdippedinthemiddleoftheperiod,withthe alwaysachievingfewersalesthantheHighStreet. HighStreetsalesfellfromtheirearlyhighpointtoequalInternetsales,andboth remainedlevelattheendoftheperiod.Lookatthetableandchartsbelow.Theyshowthemarketshare,annualturnoverandsharepricesforeightelectronicsmanufacturingcompaniesbetween1999and2002. doeseachsentence(11-15)Foreachsentence,markoneletter(A-H)onyourAnswerDonotuseanylettermorethanMARKETSHAREA57B9CD9EF8G35H9750 50 50 ’ssharepriceendedtheperiodlowerthanitstarted,itsmarketshare sharply,anditsturnoveralsodropped.Althoughthis ’smarketsharedeclinedovertheperiod,itsturnoveralmostdoubledandthesharepriceclosedhigherthanitopened.Despiteincreasingitsturnover,this wasunabletokeepitsstrongmarket which,likeitsshareprice,endedbelowits1999level.Sharesinthis endedtheperiodclosetomatchingtheirbestperformance,whilemarketshareandturnoverrosefromalreadystrongpositions.Whilethis ’smarketshareandturnoverincreasedslightlyfromlowlevels,itssharepriceclosedwellbelowits umvalueoftheperiod. Lookatthetableandchartsbelow.Theyshowthemarketshare,annualturnoverandsharepricesforeightelectronicsmanufacturingcompaniesbetween1999and2002. doeseachsentence(11-15)Foreachsentence,markoneletter(A-H)onyourAnswerDonotuseanylettermorethanMARKETSHAREA57B9CD9EF8G35H9750 50 50 ’ssharepriceendedtheperiodlowerthanitstarted,itsmarketsharedeclinedsharply,anditsturnoveralsodropped.Althoughthis ’smarketsharedeclinedovertheperiod,itsturnoveralmostdoubledandthesharepriceclosedhigherthanitopened.Despiteincreasingitsturnover,this wasunabletokeepitsstrongmarketshare,which,likeitsshareprice,endedbelowits1999level.Sharesinthis endedtheperiodclosetomatchingtheirbestperformance,whilemarketshareandturnoverrosefromalreadystrongpositions.Whilethis ’smarketshareandturnoverincreasedslightlyfromlowlevels,itssharepriceclosedwellbelowits umvalueoftheperiod.Lookatthechartsbelow.Theyshowprofitsbeforetaxandprofitmarginsforeightdifferentcompaniesfrom1998to2002.Whichchartdoeseachsentence(11-15)Foreachsentence,markoneletter(A-H)onyourAnswerDonotuseanylettermorethan ’sprofitmarginshavedecreasedoverthemostrecentyears,whileprofitsbeforetaxhavemaintainedasteadyrisesince1998.In2002the bothregainedits1999levelofprofitsbeforetaxandalsomanggedtoimproveprofitmargins. 2002sayagreatimprovementinprofitsbeforetaxbutthe marginsremainedunchangedattheendofthe. Thelastfiveyearshaveseenalternaterisesandfallsinprofitsbeforetax,atthesametimeasfluctuatingprofitmarginsforthe. Eventhoughthe reachedrecordlevelsofbothprofitsbeforetaxandprofitmarginsin2001,neitherofthesewasmaintained. Questions16-Readthearticlebelowaboutaself-employedAresentences16-22ontheoppositepage‘Right’or‘Wrong’?Ifthereisnotenoughinformationtoanswer‘Right’or‘Wrong’,choose‘Doesn’tsay’.Foreachsentence(16-22),markoneletter(A,BorC)onyourAnswerSallyPatterson,Lastyear,SallyPattersonleftherpermanentjobwithanewspaperandisnowaself-journalist.Whydidshedoit?'Ihadnocontrolovermywork,'shesays,'andthatmatteredmoretomethanearninglotsofmoney.Actually,leavingmyjobwasn'tasdifficultasI'dexpected,becauseIalreadyhadplentyofcontactsinthepublishingindustry.Unlikemylastjob,though,I'mmostlyintouchwiththemagazinesandnewspapersIwriteforby,andasIdon'tworkinanoffice,Imaynotseeanyonefordays.Butthat'sa erelief!’Isn'tithardbeingself-employed?'Thebiggestdangerwhenyou eself-employedissaying"yes"toeverything,'Sallysays.'ImakesureIturnworkdownifIhaven'tgotthetimeforit.Andthat'saquestionofnning:IspendanhoureveryweekworkingoutwhatI'mngforthenextfewmonths’.Andwhataboutthebenefits?'Well,atthenewspaperIalwaysconcentratedoneconomicmatters,butnowIcanchoosetoworkonawiderrangeofprojectsthanbefore.Andbeingmyownbosshasmademefeelmoreconfidentabouttheotherareasofmylife,too.'Sallyleftherlastjobbecauseshewantedtomakedecisionsaboutherworkherself.ARight BWrong CDoesn'tsayHercolleaguesinpublishingthoughtthatbeingself-employedwouldbedifficultforA B CDoesn'tShewouldprefertoshareanofficewithotherARight BWrong CDoesn'tsay19Sheneedstoacceptalltheworksheisoffered.A B CDoesn'tMostself-employedjournalistsfinditdifficulttonA B CDoesn'tSallyspecializesmorenowthanshedidinherlastA B CDoesn'tSelf-employmenthasaffectedSally'sattitudetoA B CDoesn't Questions16-ReadthearticlebelowaboutahairproductsAresentences16-22ontheoppositepage‘Right’or‘Wrong’?Ifthereisnotenoughinformationtoanswer‘Right’or‘Wrong’,choose‘Doesn’tsay’.Foreachsentence(16-22),markoneletter(A,BorC)onyourAnswerLouiseWood’sSuccessThreeyearsago,LouiseWoodsetupherownhairproducts.Shesoonfoundshehadmoreordersthanshecouldhandlebyherself,andnowemploystenpeople.Herturnoverlastyearwas£5.8million.‘Iusedtoworkasarep,sellinghairproductstopeoplelikefamoushair-dressers.OnedaysomeonesuggestedtomethatIshouldmakeandsellsimilarproductsmyself,andIthought,“Whynot?”’‘beforeIstarted,Ithoughtrunningmyownbusinesswouldbesimilartomypreviousjob,butstraightawayIhadproblemsI’dneverdealtwithbefore.I’mgladItooktherisk,though.’‘I’vealwaysinsistedon90day’scredittomakethe self-supporting,withouthugeloansfrombanks.Luckilymymanufacturesagreed!’Louiseuseslocalrsandexpectsthemtocometoheriftheywanttodobusinesswithher.‘Irarelyleavetheofficeandtrytofiteverythingontonormalworkinghours.I’mnogoodatworkinglate.’SowhatareLouise’snsnow?‘MyfriendspredictedIwouldn’tkeepthisbusinessforlongasI’malwayshavingnewbusinessideas,butatthemomentIwanttoseethisprojectthrough.’LouiseWoodrecruitedherstaffassoonasshesetupher Doesn’tAsarep,Louiseenjoyedmeetingfamous Doesn’tLouise’sfirstfewmonthsofbusinesswerelessdifficultthanshehadexpected. Doesn’tsayLouisehasavoidedborrowinglargeamountsofmoneytofinanceherbusiness. Doesn’tsayHerrshavecominedabouthavingmeetingsather Doesn’tLouiseregularlydoes Doesn’tLouisefeelscommittedtothisbusinessforthe Doesn’tTEST Questions16-ReadthenewspaperarticlebelowaboutmovingAresentences16-22ontheoppositepage‘Right’or‘Wrong’?Ifthereisnotenoughinformationtoanswer‘Right’or‘Wrong’,choose‘Doesn’tsay’.Foreachsentence(16-22),markoneletter(A,BorC)onyourAnswerHowtomoveAsuccessfulofficerelocationdemandscarefulpreparation.It’simportanttoformaprojectteamasearlyaspossiblebeforethemove,andatleasttwelvemonthsinadvance.It’salsoessentialtocontacttheBritishAssociationofCommercialspecialistswhowilladviseonpacking,securityandotherimportanttopics.Internallyyou’llneedtoappointamoveorganizer,oremployalanceexpertfromasuchasMoven,whichorganizesrelocationforfirmsfromtwoto6,000people.You’llalsoneedtopickatimewhenclosingdownyourITdepartmentwillcausethefewestproblemstothebusinessand,forthatreason,themajorityoffirmsnowmoveoveraweekend.Nextmakealistofallthefurniture,equipmentandpaperwork.CommercialmoverswillpackfillinginA-Zorder,soifA-Gleavesthebuilding,it’sstillA-Gwhenit’sunpacked.filescanbesealedinsecureboxesforthemovingCommercialspecialistswillkeep employeesfullyinformedandansweranyquestionstheymayhave.Youmaymoveofficesonceortwiceinyourcareer,butexpertsdoiteveryday.Accordingtothearticle,theminimumnningtimeforanofficemoveshouldbeaA Doesn’tThewritersaysthatcompaniesshouldbeabletoorganizetheirmovewithoutexternalARight Doesn’tsay18Move nareexpertsatorganizingbothlargeandsmallmoves.ARight Doesn’tsay19TheITdepartmentisusuallythefirstdepartmenttomove.A Doesn’t20MostcompaniesbelievetherearefewercomputerproblemsifthemovehappensMondaytoARight Doesn’tsay21Companiesareadvisedtopack materialsthemselves.A Doesn’t22Aspecialistremoverwillmakesurestaffarekeptuptodatewitharrangementsfor A Doesn’tHowtomoveAsuccessfulofficerelocationdemandscarefulpreparation.It’simportanttoformaprojectteamasearlyaspossiblebeforethemove,andatleasttwelvemonthsinadvance.It’salsoessentialtocontacttheBritishAssociationofCommercialspecialistswhowilladviseonpacking,securityandotherimportanttopics.Internallyyou’llneedtoappointamoveorganizer,oremployalanceexpertfromafirmsuchasMoven,whichorganizesrelocationforfirmsfromtwoto6,000people.You’llalsoneedtopickatimewhenclosingdownyourITdepartmentwillcausethefewestproblemstothebusinessand,forthatreason,themajorityoffirmsnowmoveoveraweekend.Nextmakealistofallthefurniture,equipmentandpaperwork.CommercialmoverswillpackfillinginA-Zorder,soifA-Gleavesthebuilding,it’sstillA-Gwhenit’sunpacked.filescanbesealedinsecureboxesforthemovingday.Commercialspecialistswillkeep employeesfullyinformedandansweranyquestionstheymayhave.Youmaymoveofficesonceortwiceinyourcareer,butexpertsdoiteveryday.Accordingtothearticle,theminimumnningtimeforanofficemoveshouldbeayear.ARight Doesn’tsay Thewritersaysthatcompaniesshouldbeabletoorganizetheirmovewithoutexternalhelp.ARight Doesn’tsay nareexpertsatorganizingbothlargeandsmallA Doesn’tTheITdepartmentisusuallythefirstdepartmenttoA Doesn’tMostcompaniesbelievetherearefewercomputerproblemsifthemovehappensMondaytoA Doesn’tCompaniesareadvisedto materialsA Doesn’tAspecialistremoverwillmakesurestaffarekeptuptodatewitharrangementsfor A Doesn’tHocking,theHighStreetretailer,yesterdaypublishedfiguresindicatingarecoveryinsalesforthefirstthreemonthsoftheyear;thispleasedthe ’sshareholders,whohavehadadifficulttimeinrecentyears.Thenewswasnotallgood,however.SalesatHocking’s,Hocking’sPharmacy,weredisappointing,improvingbyonly0.7percentduringJamesBowen,the chairman,said,‘Theretailclimateisimprovingslowly.OurretailbusinessesfoundthattradingconditionswerereasonableinApril,verypoorinMay,thenimprovedconsiderablyinJune,withthisimprovementcontinuinginJuly.Operatingcostsaregrowingmoreslowlythansales,soourprofitforecastsfortherestoftheyeararegood.’ saidthatitwillinstallcustomercomputerkiosksinmorethan250storesbyChristmas,afteratrialperiodin20storesinthenorthofEnglandsawsalesriseby5percent.Thesecomputerkiosksallowspeciallytargeteddiscountsandpromotionstobeofferedtoindividualcustomers.Hocking,theretailer,hasshownsignsofimprovedsalesinthefirstquarteroftheyear.A B CDoesn’tThepriceofsharesinHocking,theretailer,hasrisenA B CDoesn’tSalesfiguresatHocking’sPharmacyshowedaslightA B CDoesn’tAccordingtothechairman,tradingconditionshaveimprovedsteadilyeachmonthsinceApril.A B CDoesn’tThechairmanpredictsanimprovementinprofitsassalesarerisingfasterthanoperatingcosts. Doesn’tHocking’scomputerkioskshavealreadyshownthattheycanleadtoincreased Doesn’tCustomersaskedforclearerinformationtobeprovidedaboutdiscountsand Doesn’tMasterofthethemetalgateswhichallowone atatimeintothefootballground.WhenJimwasmaderedundantfromhisfull-timejobsellingequipmenttosportsorganizations,herealizedhealreadyknewplentyofpeopleresponsibleforturnstiles.Thismadehimsurethathishobbycould easuccessfulnewcareer.Hehad1000brochuresprintedandpostedthemtoclubsaroundthecountry.Fortwoweeksheheardnothing.ThenTrionFootballClubrequestedaquotationforrepairingtheirturnstiles,withthepossibilityofthework ingregular.Hewantedthecontractsomuchthathecuthisprofitofhisnewbusiness.Inthenextmonth,clubafterclubofferedJimwork,andherecruitedhisfirstemployee,Alec,tohelpre-installtherepairedturnstiles.Alec,however,tookfrequenttobreaksandneverputinmoreeffortthanhehadto.What’smore,heseemedunhappyworkingforJim.AlthoughJimhadnocomintsaboutthequalityofhiswork,Alec’sattitudemadehimdifficulttoworkwith.JimconsidereddismissingAlec,butrecruitinghimhadtakenalongtimebecausetherehadbeensoanyway,JimhademployedAlecontheunderstandingthatthejobwouldprobablyendwiththecurrentcontractswerecompleted.Suddenly,though,Jim’sbusinesswasatrisk.Hemadeveryfewmistakes,andcalculatedhiscostsandthetimethatajobwouldtakeveryaccuray.Buthehadforgottenthatgenerallyclubshavecomingin.Afterbuyingarecementvan,ashisoldonewasbeyondrepair,hecouldonlyjustcoverAlec’swagesandhisown.Butwithoutmoreworkhehadnofuture.Thesolutionwassomethingmoreregular,andhedecidedtoproduceturnstiles,aswellasrepairthem.Foraninvestmentlikethis,though,heneededhelp,andhepersuadedhisbanktogivehimaloan.Fromthenon,CartwrightTurnstileServicesjustgrewandgrewandnowemploysthreefull-timeworkers.Readthearticlebelowabouta whichrepairsturnstiles(themetalgatesusedatsportsTest1Readthearticlebelowabouta ForyearsJimCartwrightenjoyedspendinghissparetimerepairinghislocalfootballclub'sturnstiles,themetalgateswhichallowone atatimeintothefootballground.WhenJimwasmaderedundantfromhisfull-timejobsellingequipmenttosportsorganisations,herealisedhealreadyknewplentyofpeopleresponsibleforturnstiles.Thismadehimsurethathishobby easuccessfulnewcareer.Hehad1000brochuresprintedandpostedthemtoclubsaroundthecountry.Fortwoweeksheheardnothing.ThenTroonFootballClubrequestedaquotationforrepairingtheirturnstiles,withthepossibilityofthework ingregular.Hewantedthecontractsomuchthathecuthisprofitmargintoaminimum.Hewonit,thoughwithnoguaranteeoffurtherwork,andcelebratedthelaunchofhisnewbusiness.Inthenextmonth,clubafterclubofferedJimwork,andherecruitedhisfirstemployee,Alec,tohelpre-installtherepairedturnstiles.Alec,however,tookfrequentbreaksandneverputinmoreeffortthanhehadto.What'smore,heseemedunhappyworkingforJim.AlthoughJimhadnocomintsaboutthequalityofhiswork,Alec'sattitudemadehimdifficulttoworkwith.JimconsidereddismissingAlec,butrecruitinghimhadtakenalongtimebecausetherehadbeensomanysuit-ablepeopletointerview.Nowhewassimplytoobusytogothroughthatprocessagain.Andanyway,JimhademployedAlecontheunder-standingthatthejobwouldprobablyendwhenthecurrentcontractswerecompleted.Suddenly,though,Jim'sbusinesswasatrisk.Hemadeveryfewmistakes,andcalculatedhiscostsandthetimethatajobwouldtakeveryaccuray.Buthehadforgottenthatgenerallyclubshaverepairsdonebetweentheendofonefootballseasonandthestartofthenext.Nownomajorjobswerecomingin.Afterbuyingarecementvan,ashisoldonewasbeyondrepair,hecouldonlyjustcoverAlec'swagesandhisown.Butwithoutmoreworkhehadnofuture.Thesolutionwassomethingm

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