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1ChapterCopyright?2011PearsonEducationManagers

and

ManagementLearningOutcomesTellwhomanagersareandwheretheyworkDefinemanagementDescribewhatmanagersdoExplainwhyit’simportanttostudymanagementDescribethefactorsthatarereshapingandredefiningmanagementCopyright?2011PearsonEducation1-2WhoAreManagers?

WhereDoTheyWork?OrganizationAdeliberatearrangementofpeoplebroughttogethertoaccomplishsome

aredeliberatearrangementsofpeopletoaccomplishaspecificpurpose.CommonCharacteristicsofOrganizationsDistinctpurposePeopleworkingtogetherAdeliberatesystematicstructure1-3Copyright?2011PearsonEducation1-4Copyright?2011PearsonEducationHowAreManagersDifferentfromNonmanagerialEmployees?NonmanagerialEmployees

Peoplewhoworkdirectlyonajobortaskandhavenoresponsibilityforoverseeingtheworkofothers.Examples,associates,teammembersManagers

Individualsinorganizationswhodirecttheactivitiesofothers.1-5Copyright?2011PearsonEducation1-6Copyright?2011PearsonEducationWhatTitlesDoManagersHave?TopManagersResponsibleformakingdecisionsaboutthedirectionoftheorganization.Examples;President,ChiefExecutiveOfficer,Vice-PresidentMiddleManagersManagetheactivitiesofothermanagers.Examples;DistrictManager,DivisionManagerFirst-lineManagersResponsiblefordirectingnonmanagerialemployeesExamples;Supervisor,TeamLeader1-7Copyright?2011PearsonEducationWhatIsManagement?ManagementTheprocessofgettingthingsdoneeffectivelyandefficiently,withandthroughpeopleEffectiveness

“Doingtherightthings”,doingthosetasksthathelpanorganizationreachitsgoalsEfficiency

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