2021年全球勒索軟件報(bào)告（英）-26正式版

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TableofContents

Introduction

1

HackersAren’tOnlyTargetingSMBs…

14

KeyFindings

2

AlmostHalfOfMSPsPartnerWithMSSPs

15

COVID-19andSecurity

3

WindowsEndpointSystemsApplications

16

MostTargetedbyHackers

AVarietyofMalwareTargetingSMBs

4

RansomwareCreepsIntoSaaSApps

17

RansomwareStillaMajorChallengeforMSPs

5

MostCommonRansomwareRecoveryMethods

18

RansomwareAwareness

7

BCDRClientsAreLessLikelytoExperience

20

RansomwareContinuestoSkirtCybersecurity

8

SignificantDowntime

Efforts

FinalTakeaways

22

SMBsKeepTakingTheBait

9

AdditionalResources

23

TheAftermathofAttacks

10

AbouttheReport

24

DowntimeFarMoreCostlyThanRansom

11

StillLocking(AfterAllTheseYears)

12

IndustriesMostSusceptibletoRansomware

13

Datto’sGlobalStateoftheChannelRansomwareReport ii

Introduction

Datto’sAnnualGlobalStateoftheChannelRansomwareReportcomprisesstatisticspulledfromasurveyofmorethan1,000managedserviceproviders(MSPs)aroundtheworld.Thereportprovidesuniquevisibilityintothestateofransomwarefromtheperspectiveofthe

ITchannelandtheirsmallandmediumbusiness(SMB)clientswhoaredealingwiththeseinfectionsonadailybasis.Thereportprovidesawealthofdetailonransomware,includingyear-over-yeartrends,frequency,targets,impact,andrecommendationsforensuringrecoveryandcontinuityinthefaceofthisgrowingthreat.

Withrespecttothecurrentclimate,thereportalsocoverstheimpactthatCOVID-19andtheincreaseinremoteworkandcloudcomputinghashadonransomwaretrends.

Thegoalofthisreportistohelpshedlightonthecurrentcybersecuritylandscapebusinessesarefacing.AtDatto,webelievethereisnolimittowhatsmallandmediumbusinessescanachievewiththerighttechnology.WehopethattheinformationcompiledhereenablesMSPstoeducatetheirclientsandworkwiththemtomitigatetheriskransomwareposesonbusinesses.

Datto’sGlobalStateoftheChannelRansomwareReport 1

KeyFindings

1Ransomwareisstillthenumberonemalwarethreat.Nearly70%ofMSPsreportransomwareasthemostcommonmalwarethreattoSMBs.

2COVID-19hashadanimpactonsecurity—butnotasmuchasyoumightthink.MSPsweresplitonthesecurityimpactoftheglobalpandemic.

3TheransomwaredisconnectbetweenMSPsandSMBsremains.84%ofMSPsare‘veryconcerned’aboutransomware,

butonly30%reportthattheirclientsfeelthesame.

4SMBsaren’ttheonlybusinessesbeingtargeted.95%ofMSPsagreethattheirownbusinessesareincreasinglybeingtargetedwithattacks.

5Phishingemailstopthesuccessfulattackvectorlist.Lackofcybersecurityeducation,weakpasswords,andpooruserpracticesareamongtheothertopcausesofransomware.

6

7

8

9

10

Theaftermathofanattackisnothingnice.62%ofMSPssaidclients’productivitywasimpactedduetoattacks,and39%saidtheirclientsexperiencedbusiness-threateningdowntime.

Theaverageransomrequestedbyhackersstayedroughlythesameyear-over-year.MSPsreporttheaveragerequestedransomforSMBsis$5,600perincident,comparedto$5,900lastyear.

MSPsreportthattheaveragecostofdowntimeis94%greaterthanitwasin2019.Downtimecostsarenearly50Xgreaterthantheransomrequestedin2020.

91%ofMSPsreportthatclientswithBCDRsolutionsin

placearelesslikelytoexperiencesignificantdowntimeduringaransomwareattack.

92%ofMSPspredictransomwareattackswillcontinueat

current,orworse,rates.

Datto’sGlobalStateoftheChannelRansomwareReport 2

COVID-19andSecurity

AMixedBag

ManyMSPsreportedthatthenumberofransomwareattacksandsecurityvulnerabilitiesincreasedduringCOVID-19duetoanincreaseinremoteworkandcloudcomputing.However,itisworthpointingoutthatitwasn’tanoverwhelmingincrease—moreofanevensplitbetweenthosewhosawanincreaseandthosewhodidnot.

“[Personaldevices]havebeenintroducedtocorporate/businessenvironmentsdespiteobjectionsre:securitypolicies/endpointprotection,etc.Additionally,therearesignificantadditionalremoteworksecuritythreats,fromdevicethefttofamilymembersusingcorporatemachinesforpersonalwork/study,”saidanother.

59%

ofMSPssaidremoteworkduetoCOVID-19resultedinincreasedransomwareattacks.

52%

ofMSPsreportedthatshiftingclientworkloadstothecloudcamewithincreasedsecurityvulnerabilities.

MSPsreporthealthcareasthemostvulnerableindustryduringthepandemic(59%),followedbyfinance/insurance(50%),andgovernment(45%).

NorthAmerica Europe AsiaPacific

IncreasedriskcanbeattributedtousercarelessnessandsecurityvulnerabilitiesassociatedwithBYOD,accordingtorespondents.“Theriskcomesfromusersloweringtheirguardastherearesomanyotherthingsthathavechanged—healthrisks,workingfromhome,etc,”saidoneMSP.

55% 42% 47%

NorthAmericanMSPsaresomewhatmoreconcernedaboutcloudsecuritythantheirEuropeanandAsiaPacificcounterparts.

GEOTRENDS

Datto’sGlobalStateoftheChannelRansomwareReport 3

VarietyofMalwareTargetingSMBs

AmongthemalwarethreatsimpactingSMBs,ransomwareisstillatthetopoftheheap.However,it’sfarfromtheonlythreatontheirplate.Viruses,adware,spyware,andremoteaccesstrojansroundedoutthetopfive.

Cryptojacking,hotlastyear,cooledconsiderably,dropping15percentagepoints.Thistrackswithmainstreamreportsthat

cryptojackingisin

decline

ashackershavegrownimpatientwithslowreturnsoncoinmining.

Inthelasttwoyears,MSPsreportthefollowingtypesofmalwarehaveaffectedclients:

44%

Spyware

13%

Rootkits

15% 11%

Worms Exploitkits

56%

Viruses

68%

Ransomware

16%

Cryptojacking

53%

Adware

19%

Remoteaccess

trojans

11%

Keyloggers

*Surveyrespondentswereabletoselectmultipleanswerchoices.

Datto’sGlobalStateoftheChannelRansomwareReport 4

RansomwareStilla

MajorChallengeforMSPs

RansomwarecontinuestoplagueMSPsandtheSMBstheyserve.However,respondentsreportedaslightdeclineinthefrequencyofattacks.78%ofMSPsreportedattacksontheirclientsinthepasttwoyears,downfrom85%lastyear.Thatbeingsaid,ransomwareis

stillaveryrealthreatwith60%ofMSPsseeingattacksinthefirsthalfof2020.

ItisworthnotingthatthegeneraldisruptionofCOVID-19andresultingeconomicdownturnmayhaveimpactedthefrequencyofattacksontheSMBsthatMSPsserve.Thisispurelyspeculative,andoutsideoftheresearchconductedforthisreport.However,itwillbeinterestingtoseewhetherMSPsreportanuptickinransomwareattacksastheglobaleconomycontinuestorecover.

MSPsbelievethatwillbethecase.Nearlyallrespondentssaidtheyexpectransomwareattackswillriseintheupcomingyear.

78% 92%

ofMSPsreportattacksagainst ofMSPspredictattacks

SMBsinthelasttwoyears willincreaseinthenextyear

60% 11%

ofMSPsreportattacksagainst ofMSPsreportthatclients

SMBsin2020alone sufferedmultipleattacksin

asingleday

NorthAmerica Europe AsiaPacific

77% 85% 79%

EuropeanMSPsreportthattheirclientssufferedmoreattacksthananyotherregion.

GEOTRENDS

Datto’sGlobalStateoftheChannelRansomwareReport 5

Ransomwareisnotgoingaway,butattackersmayhaveshiftedtheirfocustemporarilytootherrevenuestreamsduringCOVID-19.Ifyouthinkofransomwarelikea‘business’thatneedstorespondtochangingmarketconditions,itmakessenseforthoseattackerstofocusonmorestablesourcesofrevenue,likelargerenterprises,duringaneconomicdownturn.Enterprisesbothrepresentalarger‘returnoninvestment’tohackersandaremoreresilienttofluctuationsintheeconomy.Ransomwareisanumbersgame,andlargercompaniessimplyrepresentabettertargetintougheconomictimes.

RyanWeeks

ChiefInformationSecurityOfficer,Datto,Inc.

Datto’sGlobalStateoftheChannelRansomwareReport 6

RansomwareAwareness

SMBsvs.MSPs

ThereisstilladisconnectbetweenSMBsandMSPswhenitcomestoperceptionsaboutransomware.ThemajorityofMSPsbelievebusinessesshouldbe“veryconcerned”aboutthethreatofransomware,butonly30%reporttheirclientsfeelthisway.However,itappearsthatSMBsarebeginningtounderstandhowdamagingransomwareattackscanbe.32%ofMSPsreportclientsare“moderatelyconcerned”and34%sayclientsare“somewhatconcerned”.

30% 84%

ofMSPsreportSMBsare ofMSPsreportSMBsshouldbe

“veryconcerned”about “veryconcerned”about

ransomware ransomware

SMBSecurityBudgetsontheRise

50%

ofMSPssaidtheirclientsincreased

budgetforITsecurityin2020.

Inadditiontothegrowingawarenessabove,increasedITsecurityspendingshowsthatSMBsarebeginningtotakeransomware,andsecurityingeneral,seriously.Theslightdeclineinransomwareattacksthisyearmightalsoindicatethatthesesecurityeffortsarehavingapositiveimpact.

NorthAmerica Europe AsiaPacific

31% 19% 33%

ComparedtotheirNorthAmericanandAsiaPacificcounterparts,fewerEuropeanMSPssaidtheirclientsfeel“veryconcerned”aboutransomwareattacks.

GEOTRENDS

Datto’sGlobalStateoftheChannelRansomwareReport 7

RansomwareContinuestoSkirtCybersecurityEfforts

Despiteincreasedsecurityspending,MSPsreportthatransomwareavertedcybersecurityeffortsincludingemployeeeducation,antivirus,emailfiltering,pop-upblockers,andendpointdetectionsolutions.Ofthem,50%saidransomwareavertedantivirus/anti-malwaresolutions.

Whenaskedaboutwhichantivirus/anti-malwaresolutionsspecifically,

MSPssaid:

59% 24%

Anti-malwarefiltering(email-, Endpointdetection

network-,andweb-based) andresponse

42% 12%

Legacysignature-based NextGenanti-virus

antivirus

Ransomwareisabletogetaroundthesesolutionsbecausethecybercriminalsfrequentlymodifytheirmalwaretoavoiddetection.What’sworse,thesocialengineeringtacticscriminalsusetodupevictimshavebecomeverysophisticatedandhardtodetect—evenwithsecurityeducation(moreonthatbelow).

That’swhyamultilayeredapproachtoransomwarethatincludesbusinesscontinuityissoimportant.Securitysoftwareandtrainingareessentialtopreventattacksbeforetheyhappen.Businesscontinuityenablesorganizationstoresumenormaloperationsquicklyifsecuritymeasuresfail.

Datto’sGlobalStateoftheChannelRansomwareReport 8

SMBsKeepTakingtheBait

Asnotedabove,endusereducationisanessentialpieceofaneffectiveransomwareprotectionstrategy.Thisyear’ssurveyresultsbearthatout:phishing,pooruserpractices,andlackofendusercybersecuritytrainingwerethethreemostcommoncausesofsuccessfulransomwarebreaches.

So,itisimportanttonotethatsecuritytrainingmustgobeyondjusthowtoidentifyphishingattacks.Whilephishingtoppedthelist,weakpasswords,openRDPaccess,andahostofotherusererrorswerealsotoblameforbreaches.

D

9CybersecurityTipsfor

EA

MSPstoBringtotheirClients

R

LeadingcausesofransomwareattacksreportedbyMSPs:

Phishingemails

60

54%

Pooruserpractices/gullibility

27%

Lackofcybersecuritytraining

26%

Weakpasswords/accessmanagement

21%

OpenRDPaccess

20%

Clickbait

17%

Maliciouswebsites

14%

Lost/stolenusercredentials

10%

LackoffundingforITsecuritysolutions

8%

Lackofexecutivebuy-inforadoptingsecuritysolutions

8%

*Surveyrespondentswereaskedtoselectthreeanswerchoices.

Datto’sGlobalStateoftheChannelRansomwareReport 9

TheAftermathofAttacks

Ransomwareattackscanresultinconsiderablebusinessdowntime,becausebreachesarerarelylimitedtoasinglecomputer.Mostoftheransomwareinusetodayisdesignedtocrawlbusinessnetworks,lookingforadditionalmachinestoinfect.Ifthemalwaregoesundetected,itdoesn’ttakelongfornumeroususerdevices,servers,andevendatainSaaSapplicationstobecomeencrypted.Restorescanbetimeconsuming,especiallyusingtraditionalbackuptools.

So,itmakessensethatlossofbusinessproductivityandbusiness-threateningdowntimewereatthetopofthelistofransomwareresults.Italsoexplainswhynearly20%ofMSPsreportedthatSMBswereforcedtopayaransominordertoreturntonormalbusiness.AllofthishighlightstheneedforabusinesscontinuitysolutionthatenablesSMBstoreturntoworkfast.

ConsequencesresultingfromransomwareattacksreportedbyMSPs:

Lossofbusiness

productivity

70

Stolendata

70

62%

13%

Business-threatening

Hackersthreatenedtopublicize

downtime

dataifransomwentunpaid

39%

10%

Ransomwareremained

Lostdataand/ordevice

onsystem,struckagain!

28%

6%

Decreased

Failuretomeet

customerprofitability

SLArequirements

24%

6%

Clientspaidransom

Failuretoachieve

andrecovereddata

regulatorycompliance

19%

4%

Paidaransombut

Damagedreputation

datawasneverreleased

17%

4%

*Surveyrespondentswereaskedtoselectthreeanswerchoices.

Datto’sGlobalStateoftheChannelRansomwareReport 10

DowntimeFarMore

CostlythanRansom

Whenitcomestoransomwareattacks,MSPsreportthecostofdowntimeisnearly50Xgreaterthantheransomrequested.

GEOTRENDS

AverageRansomin...

2018 2019 2020

$4,300 $5,900 $5,600

MSPsreporttheaveragecostofransomstayedroughlythesamein2020asitwasin2019.Sowhiletherehasbeenaslightdeclineinthefrequencyofattacks,hackersarestilldemandingahighransompayment.Wesawabiguptickinaverageransomfrom2018to2019,whenthedemandsincreasedby37%.

2020:Ransomvs.DowntimeCosts

Region

Ransom

Downtime

NorthAmerica

$6,200

$308,900

Europe

$3,500

$185,800

AsiaPacific

$4,400

$257,000

AverageCostofDowntimein...

2018

2019

2020

$46,800

$141,000

$274,200

MSPsreportedthattheaveragedowntimecostperincidenthasincreasedby94%from2019andastaggering486%from2018.

So,whatdoesthismeanexactly?Well,onfacevalueitmeansthatdowntimecostsarehigherthanreportedtwoyearsago,obviously.Thismaymeanthatdowntimecostshaveincreased,oritcouldmeanthatMSPsaregettingbetteratcalculatingtherealcostsofdowntime.Eitherway,it’sclearthatMSPsunderstandthatthedamageassociatedwithbusinessdowntimeisfarmorecostlythantheactualransom.

DowntimecostsvarywidelyamongbusinessesandthesenumbersarebasedonMSPestimates.Tocalculatethecostofpotentialdowntimeforyourbusiness,checkoutour

RecoveryTimeand

DowntimeCostCalculator

.

*AllsurveyrespondentsansweredinU.S.dollars.

Datto’sGlobalStateoftheChannelRansomwareReport 11

StillLocking

(AfterAll

TheseYears)

Forthe5thconsecutiveyearinarow,MSPsreportedCryptoLockerasthetopransomwarevariantimpactingtheirclients(52%).WannaCrywasnextonthelistat26%,followedbyCryptowall(16%)andLocky(13%).

Interestingly,33%ofrespondentssaidtheyweren’tsurewhatkindofransomwaretheydealtwith.Thisisimportanttonotefortworeasons.First,thetypeofransomwareultimatelydoesn’treallymatter—everytypecanresultinbusinessdowntime.Second,themethodsMSPsusetocombatransomwareandrecoverfollowingattacksarethesameregardlessofthestrain.

D

CommonTypes

EA

ofRansomware

R

0

10

20

30

40

50

60

CryptoLocker

52%

WannaCry

26%

Cryptowall

16%

Locky

13%

Emotet

10%

Petya

7%

CryptXXX

7%

TeslaCrypt

6%

notPetya

5%

TorrentLocker

4%

CBTLocker

3%

CoinVault

3%

CrySis 3%

Wallet 2%

Osiris 2%

Notsurewhattype

33%

*Surveyrespondentswereabletoselectmultipleanswerchoices.

Datto’sGlobalStateoftheChannelRansomwareReport 12

IndustriesMost

IndustriesmostsusceptibletoransomwareduetoCOVID-19:

SusceptibletoRansomware

ThisyearweaskedMSPswhatindustriesweremostsusceptibleto

ransomware

attacksduetoCOVID-19

.Perhapsnotsurprisingly,healthcarewasinthetopspot.59%ofMSPssaidtheybelievedhealthcaretobethemostvulnerable.Hackersarewellknownforstagingattacksagainstvictimsthatarealreadycompromisedinsomeway.So,itmakessensethatcybercriminalswouldgoafterhealthcareorganizationsduringaglobalpandemic.

Finance/insurancewasinthesecondslot(50%)andGovernmentinthird(45%).Theseverticalswerealsoseriouslyimpactedbythepandemicforobviousreasons.Outsideofthetopthree,therestofthelistlooksfairlysimilartopreviousyears’results.

Healthcare

Finance/Insurance

Government

Professional

Services

Education

HighTechnology

Legal

Non-Profit

Energy/

Utilities

Retail

Construction/

Manufacturing

RealEstate

Travel/

Transportation

Telecom

Media/

Entertainment

Consumer

Products

Architecture/Design

Other

0 10 20 30 40 50 60 70

59%

50%

45%

41%

36%

35%

35%

29%

29%

27%

25%

23%

22%

22%

22%

18%

17%

7%

*Surveyrespondentswereabletoselectmultipleanswerchoices.

Datto’sGlobalStateoftheChannelRansomwareReport 13

HackersAren’t

OnlyTargetingSMBs…

95%ofrespondentsagreedthatMSPsarebeingincreasinglytargeted

byransomwareattacks.Thisislikelyduetoanumberofhighprofile

attacksonSMBsin

recentmemory

.Inattackslikethese,hackersuse

MSPcredentialstoaccessandspreadransomwaretotheirclients.In

otherwords,bycompromisinganMSP,cybercriminalsgetmorebangfor

theirbuck.

MSPsaretakingthethreatseriously.Morethanhalfarenowusing

passwordmanagementandmulti-factorauthenticationtools,asyou

willseebelow.

2FAandSSOUse

44%reportedthattheyareusinganidentityproviderforSingleSign-on

(SSO).MicrosoftAzureActiveDirectorywasbyfarthetopchoiceofSSO

identityprovidersamongrespondents.47%ofMSPssaidtheyuseAzure

ADforSSO.Ofthat44%,nearly70%usethesameproviderfortwo-factor

authentication(2FA).

Datto’sGlobalStateoftheChannelRansomwareReport 14

AlmostHalfofMSPsPartnerwithMSSPs

46%ofMSPsnowpartnerwithmanagedsecurityserviceproviders(MSSPs)forassistancewithITsecurity—fortheirclientsandtheirownbusinesses.Infact,thenumberonereasonMSPsreporteddoingsowastoimprovetheirownsecuritypreparedness—anothersignthatMSPsaretakingthepossibilityofattacksontheirownbusinessesseriously.

Ultimately,partneringwithanMSSPboilsdowntoaccessingexpertguidance.ITsecurityisabroad,complexdisciplinewhichrequiresspecializationtodevelopexpertise.MSSPshaveit,andMSPsneedit.

46%ofMSPsnowpartner

withMSSPsforassistance

withITsecurity

MSPsthatpartnerwithMSSPscitedthefollowingreasons:

0 10 20 30 40 50 60

Toboostcybersecurity/

ransomware 54%

preparednessatmyMSP

Toreducecyberrisk

47%

tomybusiness

Tobetterunderstand

availableandeffective 45%

securitytechnologies

Forcybersecurity

45%

solutionsales

Toeducatemystaff

throughexperienceand 35%

exposure

Apathwayto

transformingmyMSPto 23%

anMSSP

Tosharecyberriskwith

22%

anotherorganization

Other 10%

*Surveyrespondentswereabletoselectmultipleanswerchoices.

Datto’sGlobalStateoftheChannelRansomwareReport 15

WindowsEndpointSystemsApplicationsMostTargetedbyHackers

91%ofransomwareattackstargetedWindowsPCsthisyear,accordingtoMSPs.ThistrackswithphishingemailsbeingthenumberoneattackvectorandthesheernumberofWindowsPCsinusetoday.Italsohighlightstheneedforendpointprotectionandbackupsolutions.Ransomwareattacksonthesesystemshaveasignificantimpactonuserproductivity,andinturn,abusiness’abilitytogeneraterevenue.Solutionsthatallowemployeestoreturntoworkquicklyfollowingattacksshouldbeconsideredessential.

WindowsServersfollowedat76%.That’sbecauseransomwaremayenteranetworkviaaphishingemail,butasnotedabove,itdoesn’ttakelongbeforethemalwarespreadsacrossnetworkstoinfectothersystems.Abusinesscontinuitysolutionthatcanrecoverserverworkloadslocallyorinthecloudiscriticaltominimizebusinessinterruptionfollowingaransomwareattack.

Endpointsystemsmosttargetedbyransomwareattacks:

WindowsPCs WindowsServer

91% 76%

WindowsTablet AppleMacOS

8% 7%

Android AppleiOS

6% 4%

*Surveyrespondentswereabletoselectmultipleanswerchoices.

Datto’sGlobalStateoftheChannelRansomwareReport 16

RansomwareCreeps

IntoSaaSApps

Nearly1in4MSPsreportedransomwareattacksonclients’SaaS

applications.Ofthem,Microsoftwashitthehardest.Thisisn’t

particularlysurprising,sincesomanyorganizationsrelyonMicrosoft

Itwassomewhatsurprising,however,toseethatmorethanhalfsawransomwareinDropbox.GoogleWorkspaceroundedoutthetopthreeat25%.

64%

54%

25%

ofMSPsreport

ofMSPsreport

ofMSPsreport

attackswithin

attackswithin

attackswithin

Microsoft365

Dropbox

GoogleWorkspace

HumanErrorHappens:

HowSaaSBackupCanHelp

READ

*Surveyrespondentswereabletoselectmultipleanswerchoices.

Datto’sGlobalStateoftheChannelRansomwareReport 17

MostCommon

Ransomware

RecoveryMethods

Re-imagingamachinefromabackupwasthenumberoneransomware

recoverymethodthisyear.Thisisasignificantchangefromlastyear,

whenre-imagingfromdefaulttookthetopspot.Thisyearthatwasin

thethirdspottiedwithvirtualizingthesystemfromabackupimage.

76%

33%

27%

Restoreamachine

Re-image

Runsoftwareto

fromabackup

fromdefault

cleanupthreat

36%

31%

15%

Restorefromfiles

Virtualizethe

Paidransom

systemfroma

backupimage

*Surveyrespondentswereabletoselectmultipleanswerchoices.

Datto’sGlobalStateoftheChannelRansomwareReport 18

I’mpleasedtoseethat‘re-imagingfrombackup’wasthetopmethodMSPsareusingtorecoverfromransomwareattacks.ThisshowsMSPshavematuredtheirrecoverymethods.Twoyearsago,MSPswerestilldealingwiththeshockofransomware,scramblingtoputsomethinginplaceforrecoveryandlargelyre-imagingmachinesfromscratch.Lastyear,theywereintheprocessofchanginghowtheydothings,puttingtherightsolutionsinplacewiththeircustomerstominimizedowntimeanddataloss.Now,wearestartingtoseeresultsofthoseeffortsmanifestinmorematurerecoverymechanisms.

RyanWeeks

ChiefInformationSecurityOfficer,Datto,Inc.

Datto’sGlobalStateoftheChannelRansomwareReport 19

BCDRClientsAreLessLikelyToExperienceSignificantDowntime

91%

ofMSPssaidclientswithBCDRproductsin

placearelesslikelytoexperiencesignificant

downtimefromransomware.

MostEffectiveSolutionsto

CombatRansomware

Businesscontinuityand

disasterrecovery(BCDR)

Employeetraining

Endpointdetectionand

responseplatform

Patchmanagement

Unifiedthreatmanagement

Identityaccess

managementsolution

Antivirus/Anti-malwaresoftware

Email/Spamfilters

Endpoint/Mobile

managementplatform

Browserisolation

Datto’sGlobalStateoftheChannelRansomwareReport 20

WerequireDattoSIRISasaminimumforallourclientsasoneofthesecurity/continuitylayersweputinplace.Tome,it’sju