某房地產(chǎn)企業(yè)顧客滿意度測(cè)量監(jiān)控程序

邪*厲*崖*畏*塌房采地慧產(chǎn)悲開(kāi)獅發(fā)介有惹限盈公濁司質(zhì)S霧H灶E籠N屋Y免A劉N禾G燈改V妄A潑N洗K悄E么云R肝E命A玉L適茅E杠S等T刪A不T慕E橋示D輸E餃V善E碗L拆O肯P怕M資E頸N勸T巾伶C遼O釀.教,口鈴L頸T護(hù)D封.霞編允號(hào)顧：觀版異號(hào)益：雞A塌/滅0翁顧鹿客輩滿艙意階度倡測(cè)橋量蕩監(jiān)尋控枝程麻序牌編禍制培*墻*其日前期粘2搏0熊0辮3紛-敗1紐-簽2棒0北審組核布*廊*熔日舒期布2壘0待0湊3訓(xùn)-疏5繼-卻1黑5鍬批鍬準(zhǔn)旱日墾期尾修歲訂惹記臭錄宅日詳碎動(dòng)期壟修隸訂熊狀宣態(tài)興修謠改眠內(nèi)吹容敏修腥改扣人槽審蘿核聚人慨批杜準(zhǔn)礎(chǔ)人1.目的制定程序調(diào)查和了解顧客對(duì)房地產(chǎn)開(kāi)發(fā)、銷售及售后服務(wù)過(guò)程中發(fā)展商的工作質(zhì)量、工程實(shí)體質(zhì)量以及客戶服務(wù)滿意度，并根據(jù)測(cè)量結(jié)果提出糾正與預(yù)防措施并持續(xù)適當(dāng)監(jiān)控和改進(jìn)，以保持或提高顧客滿意度。2.適用范圍適用于公司所有顧客滿意度的測(cè)量、監(jiān)控及改進(jìn)工作。肢3挎.來(lái)術(shù)招語(yǔ)畝和慮定誕義簽顧估客漂滿蔽意責(zé)度帖，惹是結(jié)指網(wǎng)顧鑄客齊對(duì)泄其沃要踏求倚已耐被絕滿述足贈(zèng)的紗程探度熊的貿(mào)感狹受系，奇通嫌過(guò)鑼對(duì)物購(gòu)誦買(mǎi)辟公內(nèi)司追的局房楚產(chǎn)尖或鄰所襲提咸供酷服汗務(wù)展的屋滿漿意麥度少調(diào)飄查季，害以厭衡攤量俘公禿司忘房伴產(chǎn)梁或鄭所弄提秘供聯(lián)服序務(wù)篇的杠質(zhì)雀量垮。殊4墳、蔥職箭責(zé)托項(xiàng)桶目蛋客鉆戶厘服董務(wù)琴中紗心排負(fù)咱責(zé)烘對(duì)理顧秋客割滿輔意財(cái)度漸做謊調(diào)炸查悉，引對(duì)告調(diào)埋查呢結(jié)尤果語(yǔ)進(jìn)頭行短分廟析立，塘提句出義改群進(jìn)姜建黑議死，托督熊促跪改戴進(jìn)錢(qián)。設(shè)客話戶濫事逝務(wù)祖部哈負(fù)削責(zé)壟審培核筐《清顧敞客覽滿假意玉度右調(diào)繁查求方秩案撈》公、巨《解顧箏客桿滿險(xiǎn)意現(xiàn)度躁調(diào)答查明問(wèn)吼卷主》撿、后《淘顧畫(huà)客崗滿忽意疏度散調(diào)舊查音分封析株報(bào)游告揚(yáng)》纖，極并編會(huì)話同憑項(xiàng)挪目林客潑戶掏服半務(wù)稠中迫心興和頃公但司墾相碗關(guān)地部底門(mén)恥發(fā)遭出陷《瞎糾摘正適/幟預(yù)掉防撤措辨施麻報(bào)存告惹》客相地關(guān)喇部信門(mén)昂負(fù)森責(zé)檢根專據(jù)凍顧次客炊的敵滿仰意勉度顯制泊定菌糾鄉(xiāng)正廉預(yù)浙防榨措填施唉，女并孫持極續(xù)游改瘋進(jìn)明。送公戰(zhàn)司懇領(lǐng)項(xiàng)導(dǎo)滿傍黑運(yùn)戰(zhàn)批劈準(zhǔn)手顧徑客湊滿總意陵度輪調(diào)蘿查紹方鳳案渣。稿5睬工況作吉程銜序抬5樹(shù).眠1央坡顧夸客妻滿彈意照度方調(diào)臘查莖的余組撕織飼和微準(zhǔn)抽備徒顧序客很滿繼意瞇度枕調(diào)電查淘啟什動(dòng)仰時(shí)怨間艷：斃新飾項(xiàng)擔(dān)目高每辭一跟期均業(yè)扒主崖入織住損時(shí)森進(jìn)葬行慧調(diào)康查賣(mài)。錘5獄.旦1隙.默2金誰(shuí)客緩戶覺(jué)服呈務(wù)墊中悟心促在關(guān)入質(zhì)住銳前窮1畝個(gè)冬月連開(kāi)夜始伯準(zhǔn)檔備誕《珍顧鹽客維滿惱意霉度掛調(diào)連查企方趣案邊》如,楊設(shè)稿計(jì)青《濃顧羊客鼻滿穿意董度飼調(diào)封查均問(wèn)您卷鍵》直。網(wǎng)5天.但1兄.據(jù)3吊亮調(diào)剩查習(xí)由森項(xiàng)嗎目扛客賞戶談服裕務(wù)近中脈心隱實(shí)聲施巷5廣.配1罵.創(chuàng)4往丙調(diào)畫(huà)查配方頓式金：鑒發(fā)漢放煤調(diào)嚷查船問(wèn)沒(méi)卷笑調(diào)弓查搞。鉛5碑.流1籮.猾5笛識(shí)調(diào)糖查虛內(nèi)元容細(xì)包降括照但非不末限株于軌：縮規(guī)希劃惠設(shè)省計(jì)院工望程嗽質(zhì)珠量夾物率業(yè)繼管設(shè)理足銷復(fù)售壽管鏡理槽客狂戶義服埋務(wù)凡5駱.狠1定.性6琴置顧兄客腥滿單意歇程素度訴劃怖分徹：欲非愁常萍滿梁意捷喇9攔5窄-捐1敘0淘0賭分節(jié)滿輔卸尺碼意蔑采8境0帳-臨9喂4握分信一菌導(dǎo)憐途般拆徹7駕0陷-涂7屯9仿分狡不泳間滿矛預(yù)意糠愚6退0餡-點(diǎn)6艙9特分城以正下膠很泳不奏滿反意武醉5搶9柴分止以信下赴5旨.恒1購(gòu).館7追客撲戶虹服歐務(wù)醉中凝心車(chē)設(shè)膠計(jì)枯制的作吳《異顧友客沈滿替意歌度伴調(diào)季查慕問(wèn)貼卷目》痛，漏經(jīng)幸客歇戶快事擱務(wù)是部污、潛項(xiàng)永目恥經(jīng)紙理估審季批響后帳執(zhí)執(zhí)行劇。垃5睬.嫂1總.松8掌赴調(diào)嬌查狠前麻制杯定孕《嚴(yán)滿叮意做度枝調(diào)墓查局方笛案賺》昆應(yīng)赤確僑定途中廁以妨下伯內(nèi)歷容拉：揭入膊住挎客觀戶吩數(shù)追量建及軟名劣單鈔（澇要伴求討辦飯理殲入士住筍客肆戶船調(diào)區(qū)查盜率套達(dá)舒1陽(yáng)0依0吉%斬）箏調(diào)潮查殃方樣式巾調(diào)腿查侵時(shí)葛間督調(diào)強(qiáng)查譽(yù)小閣組眼成仆員掠,剃調(diào)柜查應(yīng)小角組餡負(fù)償責(zé)伴人須,六各燃項(xiàng)清工午作頭責(zé)喪任賭人忌公妥司轟相儉關(guān)愧部?jī)?nèi)門(mén)謀配絡(luò)合嶼工釋作觸及屠人負(fù)員鬧調(diào)革查誘計(jì)蜘劃累預(yù)咬計(jì)霞完嚼成牧?xí)r牧間牲統(tǒng)焰計(jì)磁、吐分頃析后調(diào)膏查價(jià)結(jié)繁果雕，右形揉成間報(bào)歉告嗚的拜時(shí)浸間瓦5夕.穩(wěn)2杜調(diào)錯(cuò)查芹實(shí)驚施衰5燒.也2鮮.腹1手項(xiàng)頑目棗客民服家中門(mén)心母按催調(diào)瞞查鹽方崗案毫進(jìn)爐行豬調(diào)服查蠅，嶄客賞戶買(mǎi)事縮務(wù)數(shù)部弄負(fù)咽責(zé)姨監(jiān)捐督自和搭跟鐘蹤敞綜摩調(diào)勺查哨結(jié)醬果夜，濫問(wèn)棄卷拍要掌求辟回救收嚼率歸達(dá)攔1補(bǔ)0描0鼓%很，趕若生問(wèn)地卷蚊填悅寫(xiě)倡無(wú)脾效汽卷漫超緞過(guò)宰調(diào)謹(jǐn)查蠶顧嶄客孕數(shù)熟的應(yīng)1碑0遮%索時(shí)靜，層客畏服月中紐心荒應(yīng)禽采超取闖補(bǔ)嚇救取措抓施蝦（猛主貴動(dòng)哭與婚此噸類跳客濟(jì)戶咽溝阻通如，隨完和善寫(xiě)其固問(wèn)姿卷堪填傭?qū)懴鲀?nèi)艙容滿）范，豆否公則黃該辭次嫂結(jié)濟(jì)果喬視阻為礎(chǔ)無(wú)成效賄。村5附.婦2冰.掩2塊略項(xiàng)僚目圍客漢服鎖中小心潮回雞收氣調(diào)莊查蕉問(wèn)滔卷摔后傍，溉對(duì)鳳調(diào)克查降結(jié)躬果撫進(jìn)被行揭整濾理碰、陷匯騾總尤分誘析疫匯未總眼，渡形屠成耳《茶客刊戶鍛滿確意礎(chǔ)度東調(diào)當(dāng)查污分義析與報(bào)兆告摔》拒，研上盾報(bào)寇客稈戶群事么務(wù)封部非，任由翼客創(chuàng)戶醬事郊務(wù)號(hào)部奴將秋結(jié)六果閉發(fā)式送篩公耳司序相臥關(guān)黑部曉門(mén)英。腐5瘡.呆3寧局改連正含和駐改踢進(jìn)祖5涼.娃3貝.確1暑項(xiàng)厲目烘客宵服閱中膚心錯(cuò)負(fù)儲(chǔ)責(zé)舞組芽織擠根煉據(jù)挺《予客薄戶健滿振意成度天調(diào)恥查擾分支析逆報(bào)簽告搞》拒確皺定花需愚要壘進(jìn)血行茫糾元正倆/點(diǎn)預(yù)穿防刷處杠理藥的辰項(xiàng)導(dǎo)目匪，困向歐責(zé)為任留部漫門(mén)口發(fā)爐出東《闖糾在正理/誼預(yù)協(xié)防沸措質(zhì)施豐報(bào)床告屑》宋，猾要及求軋其雪加供以挺改蠻善具或拔改境進(jìn)堂。祝具膠體鏟操乘作漏參潛見(jiàn)燥《饒糾嘴正追和跌預(yù)料防姨措竹施匙控駛制霜程免序聽(tīng)》龍5辮.優(yōu)3榜.敲2司相掌關(guān)嗽部誓門(mén)崖對(duì)候需將要含持紀(jì)續(xù)為改條進(jìn)裙的亂項(xiàng)霞目貪應(yīng)魂按輔照旅《陽(yáng)持蒸續(xù)參改料進(jìn)槳程蜜序渴》桌組分織赤改方進(jìn)胸。獵5獻(xiàn).多3旱.多3火客腫戶兇事懼務(wù)拿部浮和毛項(xiàng)縮目修客洲服富中叉心顆共毀同限對(duì)輔糾棉正屈或脅改院進(jìn)狡措書(shū)施籮的擔(dān)實(shí)梢施膊進(jìn)甘行怕驗(yàn)歸證恢，碼以置確切保調(diào)其戲有眠效槍性市。霧6羊星芹支懶持站性巡文玻件慧6際.憐1佩而片《鍋糾氣正亡和淡預(yù)責(zé)防旬措準(zhǔn)施規(guī)控?zé)熤茣猿?/p>