商務英語學習資料及商務英語郵件回復

初次開場白：

Itismypleasuretowritehereforyou.

回復開場白：

Furthertoourconversationearlier,.........

Asdiscussedoverthephone,.......

Thanksforyoukindreply.

Thankyouforyourinquiry/email.

Thanksforyourletter.Itismypleasuretoreceiveyourreply!

Thanksforyourmailof日期............

結(jié)尾：

Wewillnotedandmanythanks!

Ihopeeverythingwithyouisfine.

Manythanksforyoursupport.

Ihopeyouarewellandingoodhealth!

FYI:foryourinformation僅供參考深盼貴公司及早回復

(1)Wehopetoreceiveyourfavorsatearlydate.

(2)Wehopetobefavoredwithareplywiththeleastdelay.

(3)Weawaitgoodnewswithpatience.

(4)Wehopetoreceiveafavorablereplyperreturnmail.

(5)Weawaitthefavorofyourearly(prompt)reply.

(6)Apromptreplywouldgreatlyobligeus.

(7)Wetrustyouwillfavoruswithanearly(prompt)reply.

(8)Wetrustthatyouwillreplyusimmediately.

(9)Weshouldbeobligedbyyourearly(prompt)reply.

(10)Willyoupleasereplywithoutdelaywhatyourwishesareinthismatter?

(11)Willyoukindlyinformusimmediatelywhatyouwishustodo?

(12)Werequestyoutoinformusofyourdecisionbyreturnofpost.

(13)Wearewaiting(anxioustoreceive)yourearlyreply.

(14)Weshouldappreciateanearlyreply.

(15)Wethankyouforthecourtesytoyourearlyattention.

(16)Wehopetoreceiveyourreplywiththeleastpossibledelay.

(17)Kindlyreplyatyourearliestconvenience.

(18)Pleasesendyourreplybytheearliestdelivery.

(19)Pleasesendyourreplybymessenger.

(20)Pleasereplyimmediately.

(21)Pleasefavoruswithyourreplyasearlyaspossible.

(22)Pleasewritetousbytonight'smail,withoutfail.

(23)Mayweremindyouthatweareawaitingyourearlyreply?

(24)Maywerequestthefavorofyourearlyreply?

(25)Apromptreplywouldhelpusgreatly.

(26)Apromptreplywillgreatlyobligeus.

(27)Yourpromptreplywouldbegreatlyappreciated.

(28)Yourpromptattentiontothismatterwouldbegreatlyesteemed.

(29)Welookforwardtoreceivingyourearlyreply.

(30)Asthematterisurgent,anearlyreplywillreply.

(31)Wereplyonreceivingyourreplybyreturnofpost.

(32)Werequestyoutoacceptourwarmestthanksfortheanticipatedfavor.

(33)Wethankyouinadvancefortheanticipatedfavor.

盼望以傳真答復

(1)Weawaityourreplybyfax.

(2)Pleasefaxreplytofaxthismorning.

(3)Weareanxiouslyawaitingyourreplybyfax.

(4)Pleasearrangeforyourfaxreply,orlongdistancecall,toreachusbeforenoonMonday.

(5)Faxreplyimmediately.

(6)Pleaseacknowledgebyfaxthereceiptoftheseinstructions.

(7)Pleasedonotfailtofaxyourreplyimmediatelyonreceiptofthisletter.

(8)Pleasefaxyourdecisionwithoutdelayaswehaveofferswaiting.

(9)Obligeusbyreplyingbyfaxbeforenoontomorrow,aswehaveanotheroffer.

(10)Informusbyfaxofyourlowestquotations.

(11)Faxintimeforustowriteyouinreplyby7pmmail.

(12)FaxmefromOsakabeforenoonstatingyourtelephonenumber.

(13)Kindlyreplymebywire.

承蒙貴公司重視,感謝之至

(1)Pleaseacceptourthanksforyourusualkindattention.

(2)Pleaseacceptourthanksforthetroubleyouhavetaken.

(3)Weareobligedtoyouforyourkindattentioninthismatter.

(4)Wearegreatlyobligedforyourtrialorderjustreceived.

(5)Wewishtoassureyouofyourappreciationofyourcourtesyinthismatter.

(6)Wethankyouforyourorderjustreceived.

(7)Wethankyouforthespecialcareyouhavegiventothematter.

(8)Wetenderyouoursincerethanksforyourgeneroustreatmentofusinthisaffair.

(9)Allowustothankyouforthekindnessextendedtous.

(10)Weareverysensibleofyourfriendlyservicesonourbehalf,forwhichpleaseacceptoursincerethanks.

回函遲誤,請見諒

(1)PleaseexcusemylatereplytoyourveryfriendlyletterofMarch1.

(2)Ihopeyouwillforgivemefornothavingwrittenyouforsolong.

(3)Ihopeyouwillexcusemefornothavingrepliedtoyouuntiltoday.

(4)IhumblyapologizetoyouformydelayinansweringyourkindletterofMay5.

(5)Ihaveto(must)apologizeyoufornotansweringyourletterintime.

我們將隨時為你服務

(1)Weassureyouofourbestservicesatalltimes.

(2)Weshallsparenoeffortsinendeavoringtobeofservicetoyou.

(3)Weshallbepleasedtobeofservicetoyouatalltimes.

為貴公司帶來不便,特此致歉,并請原諒

(1)Wehopeyouwillpardonusfortroublingyou.

(2)Weregretthetroublewearecausingyou.

(3)Iregretthetroubleitcausedyou.

(4)Wetrustyouwillexcuseusforthisinconvenience.

(5)Wewishtocraveyourkindforbearanceforthistrouble.

(6)Wesolicityourforbearanceforsuchanannoyance.

(7)Kindlyexcusemefortroublingyouinthismatter.

對此錯誤,謹致歉意,務請原諒

(1)Pleaseexcusethisclericalerror.

(2)Wetenderyouourapologyfortheinconveniencethiserrormayhavecausedyou.

(3)Werequestyoutoacceptourregretfortheerrorofourclerk.

(4)Wegreatlyregretthatwehavecausedyousuchaninconvenience.

(5)Wewishtoexpressourregretfortheannoyancethismistakehascausedyou.

(6)Wefranklyadmitwewereatfaultandweareanxioustorepairtheconsequences.

懇請貴公司支持惠顧

(1)Wesolicitacontinuanceofyourvaluedfavors.

(2)Wesolicitacontinuanceofyourconfidenceandsupport.

(3)Wehopewemayreceiveyourfurtherfavors.

(4)Wehopetoreceiveacontinuanceofyourkindpatronage.

(5)Werequestyoutofavorsuswithacontinuanceofyourkindsupport.

(6)Wesolicitacontinuanceofyourkindpatronage.

若有機會本公司也愿提供類似服務

(1)Itwouldgiveusgreatpleasuretorenderyouasimilarserviceshouldanopportunityoccur.

(2)Wewishtoreciprocatethegoodwill.

(3)Weshallonasimilaroccasionbepleasedtoreciprocate.

(4)Wehopetobeabletoreciprocateyourgoodofficesonasimilaroccasion.

(5)Wearealwaysreadytorenderyousuchofsimilarservices.

(6)Weshallatalltimesbewillingtoreciprocatesuchofsimilarfavors.

(7)Weshallbehappytohaveanopportunityofreciprocatingtoyouonasimilaroccasion.Initiateameeting發(fā)起會議

IwouldliketoholdameetingthisafternoonaboutourdevelopmentplanningforprojectA.

今天下午我將舉行一個會議，就A項目的發(fā)展計劃開會討論一下。

Isuggestwehaveacalltonightat9:30pm(GMT+8)withBrown.PleaseletmeknowifthetimeisokayforyouandBen.

我建議我們今晚九點半和Brown小聚一下，你和Ben有沒有空?

We'dliketohavethemeetingonThuOct30.Sametime.

十月三十號(周四),老時間,開會。

Let'smakeameetingnextMondayat5:30PMSLCtime.

下周一鹽湖城時區(qū)下午五點半開會。

IwanttohaveateleconferencewithyouregardingissuesaboutreportdevelopmentandtheXXproject.

我想跟你開一個電話會議，討論下報告進展和XXX項目的情況。Seekingformoreinformation/feedbacks/suggestions咨詢信息/反饋/建議

Shallyouhaveanyproblemaccessingthefolders,pleaseletmeknow.

如果存取文件有任何問題請和我聯(lián)系。

Thankyouandlookforwardtohavingyouropinionontheestimationandschedule.

謝謝你,希望能聽到更多你對評估和日程計劃的建議。

Lookforwardtoyourfeedbacksandsuggestionssoon.期待您的反饋建議!

Whatisyouropiniononthescheduleandnextstepsweproposed?

你對計劃方面有什么想法?下一步我們應該怎么做?

Whatdoyouthinkaboutthis?這個你怎么想?

Feelfreetogiveyourcomments.請隨意提出您的建議。

Ifyouhaveanyquestions,pleasedonothesitatetoletmeknow.

有任何問題,歡迎和我們聯(lián)系。

Ifyouhaveanyquestions,pleasefeelfreetocontactme.

有任何問題,歡迎和我們聯(lián)系。

Pleasecontactmeifyouhaveanyquestions.有任何問題,歡迎和我們聯(lián)系。

Yourcommentsandsuggestionsarewelcome!歡迎您的評論和建議!

Pleaseletmeknowwhatyouthink?歡迎您的評論和建議!

Doyouhaveanyideaaboutthis?對于這個您有什么建議嗎?

Itwouldbeniceifyoucouldprovideabitmoreinformationontheuser'sbehavior.

您若是能夠就用戶行為方面提供更多的信息就太感激了!

Atyourconvenience,Iwouldreallyappreciateyoulookingintothiscase/matter/issue.

如果可以,我希望你能負責這件事情。Givefeedback意見反饋

Pleaseseecommentsbelow.請看下面的評論。

Myanswersareinbluebelow.我的回答已標藍。

Ihaveaddedsomecommentstothedocumentforyourreference.

我就文檔添加了一些備注,僅供參考。Attachment附件

Ienclosetheevaluationreportforyourreference.我附加了評估報告供您閱讀。

Attachedpleasefindtoday'smeetingnotes.今天的會議記錄在附件里。

Attachmentisthedesigndocument,pleasereview.設(shè)計文檔在附件里,請評閱。

Forotherknownissuesrelatedtoindividualfeatures,pleaseseeattachedreleasenotes.

其他個人特征方面的信息請見附件。Pointlisting列表

Todaywewouldliketofinishfollowingtasksbytheendofday:1…….2…….

今天我們要完成的任務:1…….2…….

Someknownissuesinthisrelease:1…….2…….聲明中涉及的一些問題:1…….2…….

OurteamherereviewedthenewestSCMpolicyandhasfollowingconcerns:1…….2…….

我們閱讀了最新的供應鏈管理政策,做出如下考慮:1…….2…….

Herearesomemorequestions/issuesforyourteam:1…….2…….

以下是對你們團隊的一些問題:1…….2…….

Thecurrentstatusisasfollowing:1……2……目前數(shù)據(jù)如下:1……2……

Someitemsneedyourattention:1…….2…….以下方面需提請注意:1…….2…….Raisequestion提出問題

IhavesomequestionsaboutthereportXX-XXX我對XX-XXX報告有一些疑問。

FortheassignmentABC,Ihavethefollowingquestions:…就ABC協(xié)議,我有以下幾個問題:……Proposal提議

Forthenextstepofplatformimplementation,Iamproposing…

關(guān)于平臺啟動的下一步計劃,我有一個提議……

Isuggestwecanhaveaweeklyprojectmeetingoverthephonecallinthenearfuture.

我建議我們就一周項目開一個電話會議。

AchievoteamsuggesttoadoptoptionAtosolveoutstandingissue……

Achievo團隊建議應對突出問題采用A辦法。Thanksnote感謝信

Thankyousomuchforthecooperation感謝你的合作!

Ireallyappreciatetheeffortyouallmadeforthissuddenandtightproject.

對如此緊急的項目您做出的努力我表示十分感謝。

Thanksforyourattention!謝謝關(guān)心!

Yourkindassistanceonthisareverymuchappreciated.我們對您的協(xié)助表示感謝。

Reallyappreciateyourhelp!非常感謝您的幫助!Apology道歉

Isincerelyapologizeforthismisunderstanding!對造成的誤解我真誠道歉!

IapologizeforthelateaskingbutwewanttomakesurethecorrectnessofourimplementationASAP.很抱歉現(xiàn)在才進行詢問,但是我們需要盡快核實執(zhí)行信息。英文縮寫及解釋（用于MSN或OfficeCommunicator，非正式用語）

AAMOFasamatteroffact實際上

AFAIKasfarasIknow據(jù)我所知

AKAalsoknowas亦稱

ASAPassoonaspossible盡快

BBLbebacklater等一下回來

B/Cbecause因為

BITMTbutinthemeantime但是與此同時

BOTbackontopic回到主題上來

BRBberightback馬上回來

BTWbytheway順便說一句

BSYbeseeingyou再見

CWOTcompletewasteoftime完全是浪費時間

EODendofdiscussion結(jié)束爭論

EOTendoftransmission通話結(jié)束

FAIfrequentlyarguedissue經(jīng)常討論的問題

FAQfrequentlyaskquestion常見問題

FITBfillintheblank特別強調(diào)

F2F/FTFfacetoface面對面

FTTTfromtimetotime有時

FOSfreedomofspeech言論自由

FUAfrequentlyusedacronyms經(jīng)常用的縮寫詞

FWIWforwhatit抯worth不論真?zhèn)?/p>

FYIforyourinformation為你提供信息

HHOKhaha,onlykidding哈哈，只不過開個玩笑

HHOJhahaonlyjoking哈哈，只不過開個玩笑

IACinanycase總之

IAEinanyevent無論如何

ICIsee我明白了

ICQIseekyou我尋找你

ILYIloveyou我愛你

IMOInmyopinion按我的意見

IMHOinmyhumbleopinion依我拙見

IOWinotherway換句話說

JICjustincase以防萬一

LOLlaughingoutloud放聲大笑

NCnoresponsenecessary無需答復

OICoh,Isee哦，我明白了

OTOHontheotherhand另一方面

PLSplease請

RTMreadthemanual閱讀手冊吧

SYSOPsystemoperator系統(tǒng)操作員THXthanks多謝

TFSthanksforsharing多謝你與我分享

TIAthanksinadvance事先表示感謝

TMKtomyknowledge盡我所能

TTBOMKToTheBestOfMyKnowledge盡我所知

WBwelcomeback歡迎你回來

WIIWDwhatitiswedo這正是我們要做的

WYSIWYGwhatyouseeiswhatyouget所見即所得

WRTwithrespectto很榮幸

BRBberightback馬上就回來

PMFJIpardonmeforjumpingin請原諒我突然加入你們的談話商務英語學習資料：50個英語絕佳句型1.i'manofficeworker.我是上班族。2.iworkforthegovernment.我在政府機關(guān)做事。3.i'mhappytomeetyou.很高興見到你。4.ilikeyoursenseofhumor.我喜歡你的幽默感。5.i'mgladtoseeyouagain.很高興再次見到你。6.i'llcallyou.我會打電話給你。7.ifeellikesleeping/takingawalk.我想睡/散步。8.iwantsomethingtoeat.我想吃點東西。9.ineedyourhelp.我需要你的幫助。10.iwouldliketotalktoyouforaminute.我想和你談一下。11.ihavealotofproblems.我有很多問題。12.ihopeourdreamscometrue.我希望我們的夢想成真。13.i'mlookingforwardtoseeingyou.我期望見到你。hearingfromyou14.i'msupposedtogoonadiet/getaraise.我應該節(jié)食/漲工資。15.iheardthatyou＇regettingmarried.congratulations.聽說你要結(jié)婚了，恭喜！16.iseewhatyourmean.我了解你的意思。17.ican'tdothis.我不能這么做。18.letmeexplainwhyiwaslate.讓我解釋遲到的理由。19.let'shaveabeerorsomething.咱們喝點啤酒什么的。20.whereisyouroffice?你們的辦公室在哪？21.whatisyourplan?你的計劃是什么？22.whenisthestoreclosing?這家店什么時候結(jié)束營業(yè)？23.Areyousureyoucancomebyatnine?你肯定你九點能來嗎？24.Amiallowedtostayoutpast10?我可以十點過后再回家嗎？25.Themeetingwasscheduledfortwohours,butitisnotoveryet.會議原定了兩個小時，不過現(xiàn)在還沒有結(jié)束。26.Tom'sbirthdayisthisweek.湯姆的生日就在這個星期。27.Wouldyoucaretoseeit/sitdownforawhile?你要不要看/坐一會呢？28.Canyoucoverformeonfriday/helpme/tellmehowtogetthere?星期五能不能請你替我個班/你能幫我嗎/你能告訴我到那里怎么走嗎？29.couldyoudomeabigfavor?能否請你幫我個忙？givemeahand30.heiscrazyaboutcrazyenglish.他對瘋狂英語很著迷。31.canyouimaginehowmuchhepaidforthatcar?你能想象他買那車花了多少錢嗎？32.canyoubelievethatiboughtatvfor$25?你能相信我花25美元買了一臺電視機嗎？33.didyouknowhewashavinganaffair/cheatingonhiswife?你知道他有外遇了嗎？/欺騙他的妻子嗎？34.didyouhearaboutthenewproject?你知道那個新項目嗎？35.doyourealizethatalloftheseshirtsarehalfoff?你知道這些襯衫都賣半價了嗎？36.doyoumindifitaketomorrowoff?你介意我明天請假嗎？37.ienjoyworkingwithyouverymuch.我很喜歡和你一起工作。38.didyouknowthatstoneendedupmarryinghissecretary?你知道嗎？斯通最終和他的秘書結(jié)婚了。39.let'sgettogetherforlunch.讓我們一起吃頓午餐吧。40.howdidyoudoonyourtest?你這次考試的結(jié)果如何？41.doyouthinkyoucancome?你認為你能來嗎？42.howwasyourweekend?你周末過得怎么樣？43.hereismycard.這是我的名片。44.heisusedtoeatingoutallthetime.他已經(jīng)習慣在外面吃飯了。45.i'mgettinganewcomputerforbirthdaypresent.我得到一臺電腦作生日禮物。46.haveyoueverdrivenabmw?你有沒有開過“寶馬”？47.howaboutifwegotomorrowinstead?我們改成明天去怎么樣？48.howdoyoulikehongkong?你喜歡香港嗎？49.howdoyouwantyoursteak?你的牛排要幾分熟？50.howdidthegameturnout?球賽結(jié)果如何？商務英語BEC前臺接待訪客常用會許多規(guī)模比較大的公司都有一個接待員，我們通常叫前臺。Theworkofareceptionistisinterestingandvaried.前臺的活可是不少。Theworkisalsoimportantbecausethereceptionististhefirstpersonvisitorsseewhentheycometoafirm.Sothereceptionistgivesthemthefirstideaofthefirm.我們來看看Rose這位前臺是怎樣接待來訪客人的吧。RoseisareceptionistatModernOfficelimited.InthispartRosewillspeaktoMr.Hussein,whohasanappointmentwiththeSalesManagerMr.Shelliat11:30.ROSE:Goodmorning.CanIhelpyou?MRHUSSEIN:Goodmorning.IsthisModernOfficeLtd.?ROSE:Yesitis.MRHUSSEIN:IhaveanappointmentwiththeSalesManagerat11:30.ROSE:MayIhaveyourname,please?MRHUSSEIN:Hussein.OmarHussein.I'mfromtheGulfTradingCompany.ROSE:Letmesee...Ahyes,MrHussein.Pleasetakeaseat,MrHussein.I'lltelltheManager'sSecretaryyouarehere.(DIALS)MARIA:MrShelli'sOffice.ROSE:HelloMaria,thisisReception.MrOmarHusseinishere.HehasanappointmentwithMrShelliat11.30.MARIA:MrOmarHussein?ROSE:Yes,he'sfromtheGulfTradingCompany.MARIA:Oh,yes,that'sright.I'llcomeandfetchhimnow.ROSE:Thanks.(REPLACESPHONE)MrShelli'ssecretaryiscomingdownnow.MRHUSSEIN:Thankyou.MARIA:MrHussein?MRHUSSEIN:Yes,that'sright.MARIA:I'mtheSalesManager'ssecretary.Pleasecomethisway.I'lltakeyoutohisoffice.一般的訪客都是提前有預約的。但也有些沒有預約的“不速之客”。這個時候前臺應該怎樣接待這些客人呢?我們看看Rose是怎么做的吧!ThesecondvisitorisMrLi.Hehasnotanappointment,buthewantstoseeMrShelli.MRLI:Goodmorning.ROSE:Goodmorning.Oh,MrLi.Howareyou?'MRLI:I'mfine,thanks,andyou?ROSE:Oh,busyasusual.DoyouwanttoseeMrShelli?MRLI:Yes,please.ROSE:Haveyouanappointment?MRLI:Er...No,Ihaven't.Yousee,Ionlyarrivedinthecountrythismorning.ROSE:Well,Iknowhe'sbusyatthemomentbutI'llaskhissecretarywhenhe'llbefree.Pleasesitdown.MRLI:Thankyou.(DIALS)MARIA:MrShelli'soffice.ROSE:Oh,helloMaria.It'sreceptionagain.IhaveMrLihere.Hehasn'tanappointmentbuthe'dliketoseeMrShelli.Whenwillhebefree?MARIA:Letmesee...Well,Hmmm,he'llbefreeabout12.30.CanMrLiwait?ROSE:MrShelliwillbefreeabouthalfpasttwelve.Canyouwait?MRLI:What'sthetimenow?ROSE:It'snearly12:00.MRLI:Ohthat'sfine.I'llwait.ROSE:(TOMARIA)Maria,MrLiwillwait.MRLI:Right.I'llfetchhimwhenMrShelli'sfree.ROSE:Thanks.(REPLACESPHONE)(TOMRLI)She'llcomeandfetchyoulater.MRLI:Thankyou.ROSE:Whereareyoustaying,MrLi?MRLI:AtthePlaza.ROSE:ThePlaza?MRLI:Yes,Iusuallystaythere.公司里常來的客戶一般前臺都熟悉。當然，也會有陌生人來造訪。這不，MrLefere來造訪MrBallito了。且看Rose如何處理。MRLEFERE:Goodmorning.ROSE:Goodmorning.CanIhelpyou?MRLEFERE:Er,yes.IhaveanappointmentwithMrBallitoataquarterpastten.ROSE:MayIhaveyournameplease?MRLEFERE:PaulLefere…fromtheInternationalHotelGroup.ROSE:Thankyou.Pleasetakeaseat,MrLefere,andI'llphoneMrBallito'soffice.(DIALS)OPAL:MrBallito'soffice.ROSE:Hello,Opal.ThisisReception.MrLefereishereforhis10:15appointment.OPAL:OhyesRose.MrBallito'sexpectinghim.HeisinRoom9onthefirstfloor.ROSE:Thanks.(REPLACESPHONE)MRLefere,wouldyoupleasegouptoRoom9onthefirstfloor.MrBallito'sexpectingyou.MRLEFERE:Room9onthefirstfloor.ROSE:That'sright.Thestairsareontheleft.MRLEFERE:Thankyou.商務必備：15種商務英語電話應答情況一：打電話的人找的是你自己IsDaisythere？（Daisy在嗎？）Thisisshe.我就是。（注：男的用Thisishe.）Yourespeaking/talkingtoher.你正在跟她說話。（注：男的用You‘respeaking/talkingtohim.）ThisisDaisy.我就是Daisy.Thatsme.我就是。情況二：打電話的人要找的人不在MayIspeaktoMr.Gates？（請問Gates先生在嗎？）Hesnothererightnow.他現(xiàn)在不在這里。Hesout.他出去了。Hesinameetingrightnow.他現(xiàn)在正在開會。Youvejustmissedhim.你剛好錯過他了。Hesjuststeppedout.他剛好出去了。情況三：打電話的人要找的人不在，問對方是否要留言CanItalktoMark？（我可以跟Mark講話嗎？）Hesoutonhislunchbreakrightnow.Wouldyouliketoleaveamessage？他出去吃午飯了，你要留言嗎？Hesnotavailablerightnow.CanItakeamessage？他不在，我可以幫你傳話嗎？情況四：打電話的人問他要找的人何時回來Doyouknowwhenhewillbeback？你知道他什么時候會回來嗎？Imsorry.Idontknow.抱歉，我不知道。Ihavenoidea.我不知道。Heshouldbebackin20minutes.他應該二十分鐘內(nèi)會回來。情況五：打電話的人問他要找的人在哪里Doyouhaveanyideawhereheis？你知道他在哪里嗎？Sorry.Idontknow.抱歉，我不知道。Hesatworkrightnow.Doyouwanthisphonenumber？他現(xiàn)在在上班。你要不要他的電話號碼？情況六：打電話的人要找的人不在，愿意接受對方的留言CanIleaveamessage？我可以留個話？Yes.Goahead,please.可以，請繼續(xù)。Ofcourse.HoldonforjustasecondsoIcangrabapenandpaper.當然，稍等一下讓我拿個紙筆。Sure,ifyoucanexcusemeforjustasecond.Letmefindapieceofpapertowriteitdown.當然，如果你可以等我一下下，讓我找張紙寫下來。情況七：接受對方留言時聽不清楚，希望對方重復Whenhecomesback,canyouhavehimcallmeat(206)5551212？他回來后，能不能讓他打（206）5551212這個號碼給我？Canyourepeatagain,please？能不能請你再重復一次？(Say)Again,please？再說一次好嗎？Pardon？抱歉。（請再說一次）Comeagain,please？再說一次好嗎？Imsorry？抱歉。（請再說一次）情況八：對方希望留話，怕聽錯了，不想接受對方的留言MayIleaveamessage？我能否留個話？Youknowwhat？MyEnglishisnotthatgreat,andIdontwanttomissanything.Wouldyoumindcallingbacklater？Imsorry.你知道嗎？我的英文不是非常好，我不想聽錯話。你介意稍后再打來嗎？我很抱歉。Ifyoudontmind,couldyoupleasecallbackandleaveamessageontheansweringmachine？MyEnglishisnotverygood.如果你不介意的話，能否請你再打一次，然后在錄音機上留言？我的英文不是很好。情況九：打電話的人要找的人是別人，請對方稍等IsBrandonthere？Brandon在嗎？Yes,heis.Onemoment,please.他在。請稍等。Hold,please.請稍等。Holdon,please.請稍等。Letmeseeifheshere.Hangon.O.K.？我看看他在不在。等一下，好嗎？情況十：對方打錯電話CanIspeaktoAlexanderWalker？我可以和AlexanderWalker說話嗎？AlexanderWalker？Imsorry,buttheresnobodyherebythisname.AlexanderWalker？抱歉，這里沒這個人。Imsorry.Imafraidyouvegotthewrongnumber.抱歉，恐怕你打錯電話了。Whatnumberdidyoudial？你打幾號？情況十一：跟對方要求跟（打電話的人）剛剛已經(jīng)通過話的人再講話CanyouputDaisybackon？Iforgottotellhersomething.你能否請Daisy再來聽電話呢？我忘了跟她講一件事。Sure.Illgogether.當然！我這就去叫她。情況十二：電話沒人接（或錄音機）旁人／你（接電話的人）Ishethere？他在嗎？Nooneisthere.沒人在。Nobodyanswered.沒人接。No.Igottheansweringmachine.沒有！是錄音機。情況十三：電話打不通Diditgothrough？（電話）打通了嗎？Thelinewasbusy.電話忙線。Igotthebusysignals……電話忙線。情況：十四：（因自己忙等原因）請別人去接電話Paul,canyouanswerthephone？Imbusy.Paul，你能不能去接電話？我在忙。Canyougetit,Paul？Myhandsaretied.Paul.你能不能去接電話？我現(xiàn)在不能接。Yes,dear.是的，親愛的。情況十五：接到無人電話（就是打來了卻不說話的那種）旁人／你（接電話的人）Whocalled？誰打來的？Noone.Hehunguponme.沒人。他把電話掛了。Wrongnumber,Iguess.Hehungupwithoutsayingaword.打錯了，我想。他一句話也沒說就把電話掛了。這一篇的「電話對答篇」整理了幾個錄音機留言的參考范例。所有的例子都可以按自己的需要混合著用。16、范例一嗨！我是Abby.我現(xiàn)在不在家。請留言。Hi！ThisisAbby.Imnothomerightnow.Pleaseleaveamessage.17、范例二嗨！這里是555-5555.我們現(xiàn)在不在。請留言。謝謝！Hi！Thisis555-5555.Werenothere.Pleaseleaveyourmessage.Thankyou.18、范例三嗨！我是Brenda.我現(xiàn)不能接電話。請你留言。我會盡快回你的電話。Hi！ThisisBrenda.Icantcometothephoneatthistime.PleaseleaveamessageandIllcallyoubackassoonaspossible.商務英語：英語打電話N種說法篇1、打公用電話：1.I’mcallingfromapublicphone,soI’llcallheragain.2.I’mnotathomenow,soI’llcallheraroundthreeo’clockagain.3.MayIuseyourphone?4.WouldyoumindifIuseyourphone?5.HowdoIgetanoutsideline?翻譯&解析：1.我現(xiàn)在是打公用電話，我會再打給她。2.我現(xiàn)在不在家里，三點左右我會再打給她。3.我可以借您的電話用一下嗎?4.你不介意我用你的電話吧?5.如何打外線?解析：*1.publicphone是公用電話，payphone也是(投幣式)公用電話;而公用電話亭則是telephonebooth.*2.在外打公用電話就表示無法讓對方回電，所以通常會再告知下次聯(lián)絡(luò)時間或方式。*3.有時找不到公用電話，必要時需向商家借用電話，或者在別人的公司借電話時可用以上幾句。*4.outsideline是“電話外線”，而extension為電話(內(nèi)線)分機。2、打錯電話：1.I’msorryIhavethewrongnumber.2.Isthis02-2718-5398?3.Sorrytohavebotheredyou.4.I’msorry.IthinkImusthavedialedthewrongnumber.5.CouldIcheckthenumber?Isit2211-3344翻譯&解析1.抱歉我打錯電話了。(打錯電話通常用：havethewrongnumber表示)2.這里是02-2718-5398嗎?3.很抱歉打擾你了。4.很抱歉。我想我一定是打錯電話了。5.我可以核對一下電話號碼嗎?是不是2211-3344?解析：1.區(qū)域號碼是areacode2.電話號碼的念法：02-2211-3224念成：areacodezero-two,two-two-one-one-three-two-two-four.*0可念成oh或zero*22可念成two-two或doubletwo3、抱歉這么晚打來的說法：1.I’msorrytocallyousolate.對不起這么晚打電話來。2.IhopeIdidn’tcatchyouatabadtime.抱歉這種時候找你。(含有希望沒有打擾到你的意思)3.IhopeIdidn’twakeyouupsoearly.我希望這么早沒有吵到你。4.I’msorrytocallyousoearly.對不起這么早打電話來。5.I’msorrytobotheryouatthishour.很抱歉在這時打擾你。4、有急事時的表達方法：1.It’surgent.CouldIhavehermobilephonenumber?我有急事，可不可以告訴我她的手機號碼?2.CouldyoutellmewhereIcanreachher?能不能告訴我在哪里可以找到她?3.Thisisanemergency.Ineedtogetincontactwithhimrightnow.能不能告訴我在哪里可以找到他。5、若對方不在的說法：1.It’snothingimportant.沒什么重要事。2.It’snothingurgent.Thankyou,good-bye.沒什么要緊事，謝謝您，再見。3.I’llcallheragain.我會再打給她。4.I’llcallbacklater.我稍后會再打來。5.PleaseaskMissChentocallmeback.請陳小姐給我回電話。6.CouldyoutellhertocallCarolassoonaspossible?能不能請她盡快打電話給卡洛?7.AskhertocallCarolathomeafterseven,please.麻煩她在七點后打電話到卡洛家。8.CanIleaveamessage?我可以留言嗎?9.Pleasehaveherreturnmycall.請她回電話給我。10.Couldyouaskhimtotocallmeback?可以請他給我回電話嗎?11.PleasetellherCarolcalled.請告訴她卡洛找她。12.Letmecallbacklateragain.Thankyou.我稍后再打電話來。謝謝你。13.Pleasetellhimtophone2233-4455.請他給2233-4455回電話.6、電話答錄機:1Thisisarecording.I’mnotathomenow.Pleaseleaveamessageafterthebeep.Thankyou.這是電話答錄機。我現(xiàn)在不在家，請在"嗶"的一聲之后開始留言。謝謝!(*:電話答錄機是telephoneansweringmachine)2ThisisCarol.Pleaegivemeacallwhenyouarefree.Mynumberis2244-6688.我是卡洛。有空請回電話給我。我的號碼是2244-6688.對電話答錄機留話時與一般留言無異，說出以下重點即可：1.來電者姓名2.來電時間3.來電目的4.聯(lián)絡(luò)電話或方式7、訂購商品及詢問：1.I’dliketoplaceanorderforyourpartydressfromyourcatalog.2.MayIordersomeflowers?3.HowcanIpayforthisitem?4.I’dliketobuythecaronyourTVcommercial.5.Pleasesendmeyourcatalogue.6.DoyouhaveanylifeMenuMagazineteninstock?7.Howlongwillitarrive?8.TheProductyousenttomeisnotwhatIordered.9.I’mcallingaboutanorderIplacedamonthago.Ithasn’tarrivedyet.翻譯&解析1.我想要訂你們目錄上的晚禮服。2.我可以訂些花嗎?3.我要怎么付款?4.我想要買你們電視廣告上的汽車。5.請寄目錄給我。6.你們第十期的“生活菜單”還有存貨嗎?7.需要多久才會送到呢?8.你們送來的產(chǎn)品不是我訂的東西.9.我打電話是因為一個月前我訂的東西。產(chǎn)品到現(xiàn)在都還沒到。解析：1.現(xiàn)在電話或網(wǎng)絡(luò)訂購在國內(nèi)也很流行，即使是人在國內(nèi)你也可以訂購外國目錄上的產(chǎn)品。但在打電話前一定要先記下商品的型號及尺寸，以節(jié)省通話時間。2.commercial有(電視、廣播中的)商業(yè)廣告之意，也可說成commercialfilm,簡稱為c.f.。而advertisement則指(平面的)廣告，簡稱為ad;advertisementmail是廣告郵件;advertisementcolumn是廣告欄，這些都是很常用到的。3.place有開出訂單之意。ie:toplaceanorderwithsb.(和某人訂訂單)8、道謝接受別人的禮物或招待后，打電話道謝為最起碼的禮貌之一：1.Thankyouforthepresent.It’sjustwhatIwanted.2.Thankyousomuchforthehomemadecake.3.Idon’tknowhowtothankyouforsuchabeautifulflower.4.Ireceivedyourgift.Thankyouforthelovelybracelet.翻譯：1.謝謝你的禮物，這正是我想要的。2.非常謝謝你作的蛋糕。3.真不知道要如何謝謝你，這么漂亮的花。4.我收到你的禮物了。謝謝你可愛的手鐲。當在回答他人的致謝時，可以說下面的句子，都有別客氣的意思：1.You’rewelcome.別客氣。2.Notatall.這沒什么。3.It’smypleasure.這是我的榮幸。4.Don’tmentionit.別放在心上。5.That’sallright.這沒什么。6.Notroubleatall.一點也不麻煩。7.I’mgloadyouenjoyedit.真高興你覺得滿意。9、聽不清楚：1.Sorry,Ididn’tcatchyou.對不起，我聽不懂你說的。2.Sorry,Ididn’tunderstand.抱歉，我聽不懂。3.Sorry,Ididn’tgetwhatyousaid.對不起，我沒聽懂你說的話。4.Ican’thearyouverywell.我聽不太清楚。5.Icanbarelyhearyou.我?guī)缀趼牪坏侥阏f的。6.I’mhavingtroublehearingyou.我聽不清楚。7.Wehaveabadconnection.通訊效果不太好。8.Ican’tcatchwhatyouaresaying.我聽不太清楚你說的話。發(fā)生上面的情況，你可以請對方在重復一遍，你可以說：1.Pardon?請再說一遍好嗎?2.Excuseme?請再說一遍?上列兩句都是對不起之意，但用在會話上，如果后面沒有接說明，并且語尾上揚，就是要對方再說一次。聽到這句話時就要知道對方要自己再說一遍。3.Ibegyoupardon?能請你再說一遍嗎?(此句有請求對方原諒及再說一次的意思)4.Couldyourepeatthat,please?能請你再說一遍嗎?5.Wouldyousaythatagain?你能再說一遍嗎?10、請對方說慢點的說法：1.Wouldyouspeakmoreslowly?你能再說慢一點嗎?2.Couldyouspeakupalittle?你能在大聲一點嗎?(speakup大聲說=speakout)3.Wouldyouspeakmoreclearly?你能再說清楚一點嗎?4.Wouldyouexplainmoreforme?可以為我解釋一遍嗎?5.Pleasespeakalittlelouder.請講大聲一點。6.Wouldyouslowdown,please?清說慢一點好嗎?11、工作活用篇幫忙轉(zhuǎn)分機：1.mayihaveextensiontwo-one-one?2.canihaveextensiontwo-one-one,please?3.mayispeaktodavid,extensiontow-one-one?4.extensiontwo-one-one,please.5.pleaseconnectmewithextensiontwo-one-one.6.couldyouputmethroughtothepersonneldepartment,please?翻譯：***通常句子都是越長越禮貌，太簡短會讓人有魯莽的感覺。1.能幫我轉(zhuǎn)分機211?2.能幫我轉(zhuǎn)分機211嗎?3.我可以找211分機的大衛(wèi)嗎?4.請轉(zhuǎn)211。5.請幫我轉(zhuǎn)分機211。6.請幫我接人事部好嗎?必備：120句商務英語交際禮節(jié)實用套語一輪會談oneroundoftalks決議resolution諒解備忘錄memorandumofunderstanding現(xiàn)在開會Ideclarethemeetingopen.請…發(fā)言Iinvitetherepresentativeof…totakethefloor.下面我給各位簡要介紹一下北京的經(jīng)濟情況NnowIwouldliketogiveyouabriefoverviewofBeijing’seconomy.我的介紹完了，謝謝。That’sallformypresentation.thankyou.我先說這么多。Somuchformyremarksfornow.我要說的就是這些。That’sallforwhatIwanttosay.您看是先談原則問題呢，還是先談具體問題？Iwonderifyouwouldliketostartwithmattersofprincipleorspecificissues?讓我先談一個問題。Ifyouagree,(Withyourpermission)letmestartwithoneissue在談那個問題之前我想對您剛才講的話談點看法。Beforewetruntothatissue,Iwishtomakea