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WorldRoboticsS

e

r

v

i

c

e

R

o

b

o

t

s2

0

2

3Statistics,

Market

Analysis

and

Case

StudiesWorld

Robotics

2023

Service

RobotsProduced

by

VDMA

Services

GmbH,

Lyoner

Str.

18,

60528

Frankfurt,Germany.The

service

robot

statistics

is

carried

out

by

the

IFR

StatisticalDepartment.Chapter

3

is

co-edited

by

Dr.

Werner

Kraus,

Head

of

Department

Robotand

Assistive

systems

with

his

team

Dr.

Birgit

Graf,

Head

of

the

Group“Personal

and

Domestic

Robotics”,

and

Kevin

Bregler,

Head

of

the

Group“IndustrialandCommercialServiceRobots”,bothatFraunhoferInstituteforManufacturing

Engineering

andAutomation

IPA,

Stuttgart(Germany)inclosecollaborationwithscientistsfromtheirresearchgroups.Thecoverandtheeditorialaresponsoredby

KukaDeutschlandGmbH.Assisting

in

statistics

data

collection,

text

and

charts

processing:

NinaKutzbach,IFRStatisticalDepartmentWe

expressourmostsinceregratitudetoallpartners!Dr.Christopher

MüllerDirectorIFRStatisticalDepartmentTel:E-Mail:+4969

66

03-1191statistics@Internet:

Copyright?2023by

InternationalFederationofRobotics(IFR)StatisticalDepartmentAllrightsreserved.Suggested

citation:

Müller,

Christopher;

Kraus,

Werner,

Graf,

Birgit;

Bregler,

Kevin

(Eds.):

World

Robotics2023

Service

Robots,

IFR

Statistical

Department,

VDMA

Services

GmbH,

Frankfurt

am

Main,

Germany,2023.Shortcitation:WorldRobotics2023

–ServiceRobotsNo

part

of

this

publication

may,

for

sales

purposes,

be

reproduced,

stored

in

a

retrieval

system

or

transmittedin

any

form

or

by

any

means,

electronic,

electrostatic,

magnetic

tape,

mechanical,

photocopying

orotherwise,

without

prior

permission

in

writing

from

VDMA

Services

GmbH

(contact

via

IFR

StatisticalDepartment).ISBN978-3-8163-0761-7Executive

Summary

World

Robotics

2023

-

Service

Robots11ExecutiveSummaryWorldRobotics2023

-ServiceRobotsThe

service

robot

industry

is

more

diverse

and

less

tangible

than

the

industrial

robotindustry.

IFR

Statistical

Department

is

currently

aware

of

975

service

robot

producersworldwide.This

excludes

prototyping

services

and

systemintegrators.

Manycompaniesare

still

in

the

funding

or

prototyping

stage

and

intend

to

offer

a

marketable

product

inthefuture.In

2022,

worldwide

sales

of

professional

service

robot

grew

by

48%.

Almost

158,000sold

units

were

registered

by

IFR

Statistical

Department.

The

size

of

the

RaaS

fleet

grewby50%to

morethan21,000units.Mobile

robot

solutions

are

already

established

in

transportation

and

logistics

(AP5)with44%

moreunits

sold

in2022.

More

thaneveryotherprofessionalservicerobotsoldin

2022

was

built

for

the

transportation

of

goods

or

cargo.

Traditional

sales

remain

themain

channel

of

monetarization,

but

RaaS

business

models

enjoy

growing

popularity:The

RaaS

fleet

grew

by

67%

in

2022.

Hospitality

robots

(AP8)

enjoy

growing

popularity.Sales

were

up

125%

in

2022

and

the

RaaS

fleet

size

is

growing

rapidly.

Sales

of

medicalrobots

(AP6)

were

down

4%.

Robotics

is

an

important

part

of

digitalization

in

agriculture(AP1)

with

sales

being

up

18%

in

2022.

There

is

a

lot

of

research

and

development

touserobots

for

the

cultivation

(AP11)

ofplants

andcrops

and

the

number

of

marketableproducts

is

growing.

Demand

for

professional

cleaning

robots

(AP2)

grew

by

8%.

Inthe

application

group

of

search

and

rescue

and

security

robots

(AP7)

sales

were

up18%.

It

is

mainly

security

that

can

be

conducted

autonomously,

while

other

search

andrescue

rather

relies

on

remote-controlled

robotic

devices

with

limited

autonomy.

Thereare

several

robotic

devices

for

inspection

and

maintenance

(AP3)

available,

but

theportfolio

of

robots

that

conduct

inspection

and

maintenance

tasks

autonomously

is

stilllimited.

Service

robots

for

construction

or

demolition

(AP4)

tasks

constitute

a

nichemarket.Hardlyanysaleswerereportedto

IFRStatisticalDepartment.There

is

still

an

abundance

of

specific

product

opportunities

to

be

taken

up

bycompanies,

therefore

creating

an

attractive

commercial

market

worldwide.

Today’sservice

robotics

market

is

composed

of

many

niche

products

for

professional

servicesandafew

high-volumeapplications

bothforprofessionalanddomesticuse.

Pioneersinthe

field

of

service

robotics

stress

the

significant

opportunities

for

new

companiesentering

this

growth

market

with

innovative

products

beyond

the

occasional

roboticshype.

Service

robots

for

professional

use

are

extremely

diverse

since

they

are

usuallydesigned

to

perform

a

specific

task.

Cost-benefit

considerations

from

an

end-user’sviewpoint

are

the

main

factor

with

respect

to

investment

in

such

systems

in

addition

tocontributing

to

qualified

and

safe

jobs.

Although

service

robots

are

as

diverse

as

theirapplications,

three

design

categories

can

be

distinguished:

Modification

of

industrialrobot

components

(e.g.

automated

warehousing

and

medical

robots),

use

of

advancedrobot

technology

for

the

upgrading

of

high-end

systems

of

existing

product

lines

withautomation

functions.

(e.g.

cleaning,

inspection),

and

new

robotic

designs

“from

scratch”(e.g.

windowcleaners,securityrobots).12Executive

Summary

World

Robotics

2023

-

Service

RobotsThe

service

robot

industry

is

developing

at

a

high

pace

with

a

lot

of

merger

andacquisition

activity.

Many

companies

identify

themselves

as

“deep

tech”,

meaning

thatthey

are

willing

to

accept

technological

challenges

during

their

product

developmentphase

tocreatetechnological

advancement.

Chapter

4of

World

Robotics2023

ServiceRobots

offers

an

industry

structure

analysis

of

almost

1,000

service

robot

supplierscurrentlyknownto

theIFR.

This

includes

afulllist

of

allcompanies

andtheapplicationstheyprovide.Customers

of

World

Robotics

Premium

are

able

to

download

this

listin

Excel

format.Although

the

service

robotics

industry

is

a

young

and

growing

industry,

91%

of

thesuppliers

are

considered

incumbents.

This

includes

mature

service

robot

suppliers

aswell

as

companiesfromother

industriesthat

added

servicerobots

totheir

portfolio.The2010s

saw

a

wave

of

new

service

robot

manufacturers.

Since

then,

the

number

of

newlyestablished

companies

steeply

declined.

IFR’s

market

observation

suggests

two

reasonsfor

the

decreasing

share:

Some

market

segments

have

already

achieved

a

level

ofmaturity

that

sees

companies

growing,

for

instance

AMRs

for

warehouse

logistics.

Salesof

AMRs

have

been

growing

strongly

for

many

y

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