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WorldRoboticsS
e
r
v
i
c
e
R
o
b
o
t
s2
0
2
3Statistics,
Market
Analysis
and
Case
StudiesWorld
Robotics
2023
–
Service
RobotsProduced
by
VDMA
Services
GmbH,
Lyoner
Str.
18,
60528
Frankfurt,Germany.The
service
robot
statistics
is
carried
out
by
the
IFR
StatisticalDepartment.Chapter
3
is
co-edited
by
Dr.
Werner
Kraus,
Head
of
Department
Robotand
Assistive
systems
with
his
team
Dr.
Birgit
Graf,
Head
of
the
Group“Personal
and
Domestic
Robotics”,
and
Kevin
Bregler,
Head
of
the
Group“IndustrialandCommercialServiceRobots”,bothatFraunhoferInstituteforManufacturing
Engineering
andAutomation
IPA,
Stuttgart(Germany)inclosecollaborationwithscientistsfromtheirresearchgroups.Thecoverandtheeditorialaresponsoredby
KukaDeutschlandGmbH.Assisting
in
statistics
data
collection,
text
and
charts
processing:
NinaKutzbach,IFRStatisticalDepartmentWe
expressourmostsinceregratitudetoallpartners!Dr.Christopher
MüllerDirectorIFRStatisticalDepartmentTel:E-Mail:+4969
66
03-1191statistics@Internet:
Copyright?2023by
InternationalFederationofRobotics(IFR)StatisticalDepartmentAllrightsreserved.Suggested
citation:
Müller,
Christopher;
Kraus,
Werner,
Graf,
Birgit;
Bregler,
Kevin
(Eds.):
World
Robotics2023
–
Service
Robots,
IFR
Statistical
Department,
VDMA
Services
GmbH,
Frankfurt
am
Main,
Germany,2023.Shortcitation:WorldRobotics2023
–ServiceRobotsNo
part
of
this
publication
may,
for
sales
purposes,
be
reproduced,
stored
in
a
retrieval
system
or
transmittedin
any
form
or
by
any
means,
electronic,
electrostatic,
magnetic
tape,
mechanical,
photocopying
orotherwise,
without
prior
permission
in
writing
from
VDMA
Services
GmbH
(contact
via
IFR
StatisticalDepartment).ISBN978-3-8163-0761-7Executive
Summary
World
Robotics
2023
-
Service
Robots11ExecutiveSummaryWorldRobotics2023
-ServiceRobotsThe
service
robot
industry
is
more
diverse
and
less
tangible
than
the
industrial
robotindustry.
IFR
Statistical
Department
is
currently
aware
of
975
service
robot
producersworldwide.This
excludes
prototyping
services
and
systemintegrators.
Manycompaniesare
still
in
the
funding
or
prototyping
stage
and
intend
to
offer
a
marketable
product
inthefuture.In
2022,
worldwide
sales
of
professional
service
robot
grew
by
48%.
Almost
158,000sold
units
were
registered
by
IFR
Statistical
Department.
The
size
of
the
RaaS
fleet
grewby50%to
morethan21,000units.Mobile
robot
solutions
are
already
established
in
transportation
and
logistics
(AP5)with44%
moreunits
sold
in2022.
More
thaneveryotherprofessionalservicerobotsoldin
2022
was
built
for
the
transportation
of
goods
or
cargo.
Traditional
sales
remain
themain
channel
of
monetarization,
but
RaaS
business
models
enjoy
growing
popularity:The
RaaS
fleet
grew
by
67%
in
2022.
Hospitality
robots
(AP8)
enjoy
growing
popularity.Sales
were
up
125%
in
2022
and
the
RaaS
fleet
size
is
growing
rapidly.
Sales
of
medicalrobots
(AP6)
were
down
4%.
Robotics
is
an
important
part
of
digitalization
in
agriculture(AP1)
with
sales
being
up
18%
in
2022.
There
is
a
lot
of
research
and
development
touserobots
for
the
cultivation
(AP11)
ofplants
andcrops
and
the
number
of
marketableproducts
is
growing.
Demand
for
professional
cleaning
robots
(AP2)
grew
by
8%.
Inthe
application
group
of
search
and
rescue
and
security
robots
(AP7)
sales
were
up18%.
It
is
mainly
security
that
can
be
conducted
autonomously,
while
other
search
andrescue
rather
relies
on
remote-controlled
robotic
devices
with
limited
autonomy.
Thereare
several
robotic
devices
for
inspection
and
maintenance
(AP3)
available,
but
theportfolio
of
robots
that
conduct
inspection
and
maintenance
tasks
autonomously
is
stilllimited.
Service
robots
for
construction
or
demolition
(AP4)
tasks
constitute
a
nichemarket.Hardlyanysaleswerereportedto
IFRStatisticalDepartment.There
is
still
an
abundance
of
specific
product
opportunities
to
be
taken
up
bycompanies,
therefore
creating
an
attractive
commercial
market
worldwide.
Today’sservice
robotics
market
is
composed
of
many
niche
products
for
professional
servicesandafew
high-volumeapplications
bothforprofessionalanddomesticuse.
Pioneersinthe
field
of
service
robotics
stress
the
significant
opportunities
for
new
companiesentering
this
growth
market
with
innovative
products
beyond
the
occasional
roboticshype.
Service
robots
for
professional
use
are
extremely
diverse
since
they
are
usuallydesigned
to
perform
a
specific
task.
Cost-benefit
considerations
from
an
end-user’sviewpoint
are
the
main
factor
with
respect
to
investment
in
such
systems
in
addition
tocontributing
to
qualified
and
safe
jobs.
Although
service
robots
are
as
diverse
as
theirapplications,
three
design
categories
can
be
distinguished:
Modification
of
industrialrobot
components
(e.g.
automated
warehousing
and
medical
robots),
use
of
advancedrobot
technology
for
the
upgrading
of
high-end
systems
of
existing
product
lines
withautomation
functions.
(e.g.
cleaning,
inspection),
and
new
robotic
designs
“from
scratch”(e.g.
windowcleaners,securityrobots).12Executive
Summary
World
Robotics
2023
-
Service
RobotsThe
service
robot
industry
is
developing
at
a
high
pace
with
a
lot
of
merger
andacquisition
activity.
Many
companies
identify
themselves
as
“deep
tech”,
meaning
thatthey
are
willing
to
accept
technological
challenges
during
their
product
developmentphase
tocreatetechnological
advancement.
Chapter
4of
World
Robotics2023
ServiceRobots
offers
an
industry
structure
analysis
of
almost
1,000
service
robot
supplierscurrentlyknownto
theIFR.
This
includes
afulllist
of
allcompanies
andtheapplicationstheyprovide.Customers
of
World
Robotics
Premium
are
able
to
download
this
listin
Excel
format.Although
the
service
robotics
industry
is
a
young
and
growing
industry,
91%
of
thesuppliers
are
considered
incumbents.
This
includes
mature
service
robot
suppliers
aswell
as
companiesfromother
industriesthat
added
servicerobots
totheir
portfolio.The2010s
saw
a
wave
of
new
service
robot
manufacturers.
Since
then,
the
number
of
newlyestablished
companies
steeply
declined.
IFR’s
market
observation
suggests
two
reasonsfor
the
decreasing
share:
Some
market
segments
have
already
achieved
a
level
ofmaturity
that
sees
companies
growing,
for
instance
AMRs
for
warehouse
logistics.
Salesof
AMRs
have
been
growing
strongly
for
many
y
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