《旅游英語口語》課程教學(xué)大綱

《旅游英語口語》課程教學(xué)大綱

一'課程基本信息

課程代碼：18080622

課程名稱：旅游英語口語

英文名稱：OralEnglishforTourism

課程類別：專業(yè)課

學(xué)時(shí)：32

學(xué)分：2

適用對象：旅游管理

考核方式：考查

先修課程：無

二'課程簡介

《旅游英語口語》是旅游管理專業(yè)的一門專業(yè)選修課。以旅游業(yè)發(fā)展的最新業(yè)態(tài)

和國際化趨勢為切入點(diǎn)，緊扣旅游管理專業(yè)學(xué)生在學(xué)習(xí)和將來工作中的實(shí)際語言交流

需求，以說為基礎(chǔ)，綜合聽、讀、寫展開訓(xùn)練。通過學(xué)習(xí)，使學(xué)生了解旅游行業(yè)基礎(chǔ)

工作崗位的基本工作內(nèi)容；了解及認(rèn)識旅游行業(yè)基本工作場景；熟悉及掌握旅游行業(yè)

基本詞匯和術(shù)語；掌握不同工作場景中的基本英語應(yīng)對。

OralTourismEnglishisaprofessionalelectivecoursefortourismmanagementmajor.

Withthedevelopmentandinternationalizationtrendofthetourismindustryasthe

breakthroughpoint,itiscloselyrelatedtothecommunicationskills,basedonspeaking,

withcomprehensivetrainingoflistening,readingandwriting.Focusondevelopintegrated

skillsofbeingandpracticecommunicativeskillsinvariouscontextsasatourguide.

三'課程性質(zhì)與教學(xué)目的《旅游英語口語》是旅游管理專業(yè)的一門專業(yè)選修課。課程

以導(dǎo)游工作流程為主線，基于導(dǎo)游職業(yè)能力設(shè)計(jì)課程內(nèi)容，融知識、理論、實(shí)踐為一

體，引導(dǎo)學(xué)生積極思考，勇于實(shí)踐。在教學(xué)過程中一方面要引導(dǎo)學(xué)生熟練掌握導(dǎo)游講

解過程中涉及到的歷史、地理、宗教、民族、風(fēng)情特產(chǎn)、建筑園林等方面的基本知識,

同時(shí)要提高學(xué)生的英語運(yùn)用能力，使學(xué)生通過課程學(xué)習(xí)能夠用英語向外國友人描繪中

國的錦繡山河,宣傳中國的傳統(tǒng)文化。

四、教學(xué)內(nèi)容及要求

Chapter1AnIntroductiontoTourism

IObjectives

1.Tofamiliarizelearnerswiththehistoryofworldtourism

2.Tomakelearnersawareoftheformsofearlytourism

3.Toexplorecausesofthedevelopmentofworldtourism

4.TomakelearnersawareoftheformsofearlytourisminChina

IIContents

1.Maincontents

1.1Whydopeopletravel

1.2Worldtourism

1.3TourisminChina

2.Basicconcepts

leisurediscretionarymoneyTravellingforeducation

ThomasCookEmperors9ImperialTourReligioustravel

3.ProblemsandApplications(abilityrequirements)

(1)WhyisthatmoderntourismliterallyemergedafterWorldWarII?

(2)WhataretheformsofearlytourisminChina?

(3)ToexplorewhatChina'stourismemblemisandwhythedesignis

selected.

HIPracticeandThinking

1.Picturetalk

Rapiddevelopmentofthemeansof

2.TalkaboutthedevelopmenthistoryofChinatourismindustry.

IVTeachingMethods

Classroomlecture,multimediateachingandcasestudy.

Chapter2AnOverviewofChina

IObjectives

1.Tofamiliarizelearnerswiththelocation,boundaryandtopographyof

China

2.Tomakelearnersawareoftheadministrativedivision,constitution,and

historyofChina

3.ToacquaintlearnerswiththeEnglishexpressionoftheaboveknowledge

4.ThedevelopmentoftheLoongculture

IIContents

1.Maincontents

1.1LocationandBoundary

1.2TheLOONGCulture

2.Basicconcepts

specialadministrativeregionsmunicipalitiesautonomousregions

3.ProblemsandApplications(abilityrequirements)

(1)HowmanyneighboringcountriesdoesChinahave?Canyouname

them?

(2)DoyouknowwhentherecordedChinesehistorybegins?Canyou

makealistofthedynastiesbeforethePeople'sRepublicofChina?

(3)ThedifferencebetweenChinesedragonandwesterndragon.

(4)ThesymbolicmeaningofLoong.

(5)WhatarethesonsoftheLoong?Andwhatarethephysical

descriptionsoftheninesonsofLoong?

HIPracticeandThinking

1.LearntheEnglishnamesofChina'sneighborsmarkedinthePPTandthe

correspondingadjectivalexpressions,suchas:Japan&Japanese.

2.TalkaboutthedevelopmentChineseLoongculture.

IVTeachingMethods

Classroomlecture,multimediateachingandcasestudy.

Chapter3ReceivingGuests

IObjectives

1.Knowwhattodobeforemeetingyourguests

2.Howtogreetyourvisitorsatthefirstmeeting

IIContents

1.Maincontents

1.1Preparationforreceivingyourguests

1.2Differentsituationsofreceivingguests

2.Basicconcepts

tourmanagers/escorts領(lǐng)隊(duì)/國際導(dǎo)游員

localtourguides地方導(dǎo)游/地陪

nationaltourguides/interpreters全程導(dǎo)游/全程翻譯/全陪

driverguides司機(jī)導(dǎo)游員

adventureguides探險(xiǎn)導(dǎo)游員

heritageinterpreters歷史遺跡解說員

escortinterpreters陪同解說員

docents博物館解說員

scenic-spotguide景點(diǎn)導(dǎo)游員

3.ProblemsandApplications(abilityrequirements)

(1)Whatmakeaqualifiedtourguide?

(2)Whattodobeforemeetingyourguests?

HIPracticeandThinking

1.Situationaldialogues

2.Talkabouthowtomakepreparationforreceivingguests.

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter4EnRoutetotheHotel&WelcomeSpeech

IObjectives

1.Notetheimportanceofconductingbustourguiding;

2.Notethechallengesofdoingbustourguiding;

3.Learnsomeusefultechniquesofhandlingbustourguiding;

4.BeabletogivevisitorsageneralintroductiontoChina/thedestination；

5.Beabletomakeawelcomespeech.

IIContents

1.Maincontents

1.1Theimportanceoflearningconductingabustour

1.2Thechallengesofworkingontourbuses

1.3Techniquesofhandlingbustourguiding

1.4GivevisitorsageneralintroductiontoChina/thedestination

1.5Makeawelcomespeech

2.Basicconcepts

bustourbustourguiding

3.ProblemsandApplications(abilityrequirements)

(1)Techniquesofhandlingbustourguiding

(2)Makeawelcomespeech

IIIPracticeandThinking

1.Situationaldialogues

2.Makeawelcomespeech

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter5Hotelservice

IObjectives

1.Knowhowvisitorscheckinatahotelandwhatassistanceyoumayoffer;

2.Beawareofthetrendofhotelcheck-inproceduredevelopment;

3.Becomefamiliarwiththecheck-outprocedures;

4.Beabletohandleproblemsconcerninghotelcheck-inandcheck-out

efficiently;

5.Knowhowtocooperatewithhotelstaff,thetourleaderandnationalguide.

IIContents

1.Maincontents

1.1Check-inathotel

1.2Check-outathotel

1.3Hotelservice

2.Basicconcepts

Frontdeskroomservicecashierreceptionistoperator

bellboyroomreservationextensionreductioncancellation

shuttleserviceFITwake-upcall

3.ProblemsandApplications(abilityrequirements)

(1)Knowthemaindepartmentsofahotel；

(2)Acquaintyourselfwiththeworkingenvironmentinsideahotel

IIIPracticeandThinking

1.Situationaldialogues

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter6FoodService

IObjectives

1.LearnabouttheoverallcharacteristicsofChinesecuisine

2.KnowthedevelopmentofChinesefoodculture

3.UnderstandtheChinesetablemanners

IIContents

1.Maincontents

1.1Chinesecuisine

1.2Tablemanners

2.Basicconcepts

Chinesecuisinetablemannertheorderoftheposition

3.ProblemsandApplications(abilityrequirements)

(1)WhatarethedietaryfeaturesinChinesefoodculture?

(2)WhataresymbolicmeaningsofchopsticksinChineseculture

(3)Howtodealwithdifferentcustomsinfoodculture?

LUPracticeandThinking

1.Picturetalk

ZhejiangCuisine

2.Talkabouttheorderoftheposition(forexample,whichisthemostimportanton

theleftorthemostimportantontheright?)

3.Meaningofchopsticks(Besidesthemeaningmentionedinthevideo,whatother

culturalconceptsincludethem,suchas:Whyaretraditionalchopsticksroundat

oneendandsquareattheother?Whatkindoftraditionalideasdotwochopsticks

represent?

IVTeachingMethods

Classroomlecture,multimediateachingandcasestudy.

Chapter7TourPlanning

IObjectives

1.Seetheimportanceoftourplanning;

2.Beabletoexplainthetourplanning;

3.Learnhowtodiscussitinerarywithyourguests;

4.Learntheskillsofsettingtouritinerary.

IIContents

1.Maincontents

1.1Touristscheduleplanningprinciples

1.2Specialpreparationsneededforspecialvisitors

1.3Itinerarydiscussion

2.Basicconcepts

Touristscheduleplanning

3.ProblemsandApplications(abilityrequirements)

(1)Makeclearthefollowingpointswhenmakingatourplanning；

(2)Doublecheckarrangementsofsomekeypoints；

(3)Thegeneralprocedureofitinerarydiscussion.

IllPracticeandThinking

1.Situationaldialogues

2.Designingtravelprograms,introducesthespecialtiesandthecultureofthe

destinations.

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter8Sightseeing

IObjectives

1.Learnhowtointroducetoatourgrouponthewaytoatouristattraction;

2.Learntheskillsofmakingatourcommentary.

IIContents

1.Maincontents

1.1Methodofintroduction

1.2Skillsfbrguidingduringsightseeing

2.Basicconcepts

sightseeingtempoquotationintroductionwithakeyevents

tracinganalogybetweentwoeventsquestion-and-answerintroductions

introductionofcombiningfactsandfigmentsexplanatoryintroduction

suspense-creatingintroductiongivingacrucialtouchtothepicture

section-by-sectionintroductiondescriptiveintroduction

leadingsomeonetoafascinatingvista

3.ProblemsandApplications(abilityrequirements)

(1)Makeclearthefollowingpointswhenmakingatourplanning；

(2)Doublecheckarrangementsofsomekeypoints；

(3)Thegeneralprocedureofitinerarydiscussion.

DIPracticeandThinking

1.Situationaldialogues

2.Draftacommentaryofanyplaceyoulike.

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter9ShoppinginChina

IObjectives

1.TofamiliarizelearnerswiththetraditionalChinesecraftandspecialties

2.Tolearnhowtoprovidetheshoppingservice

IIContents

1.Maincontents

1.1Chinesetea

1.2JadeCulture

1.3Papercutting

1.4ChineseKnots

1.5FourTreasuresofStudy

2.Basicconcepts

JadeCulturePapercuttingChineseKnots

FourTreasuresofStudy

3.ProblemsandApplications(abilityrequirements)

(1)Thehistoryofteaculture

(2)TheclassificationofChinesetea

(3)Theprocessofteaceremony

(4)Theelementsofteaart

(5)Thedevelopmentofclayfigurine

(6)ThehistoryofjadeinChina

(7)ThesymbolicmeaningofjadeinChineseculture

(8)ThemostfamouskindsofjadeinChina

IIIPracticeandThinking

1.Picturetalk

Introducethejadeinthepictureandthestorybehindit.

2.Situationaldialogues.

IVTeachingMethods

Classroomlecture,multimediateachingandcasestudy.

ChapterlOHandlingEmergencies

IObjectives

1.Learnhowtogetreadyforemergencieswhentouring;

2.Learntheskillsofhandlingemergencies.

IIContents

1.Maincontents

1.1Typesofemergencies

1.2Skillsfbrhandlingemergencies

2.Basicconcepts

fracturedlimbfireaccidentalimentarytoxicosiscarsickness

anginapectorissunstroke

3.ProblemsandApplications(abilityrequirements)

(1)Makeclearthemainpointswhenfacingemergencies；

(2)Preparefortheemergencies.

HIPracticeandThinking

1.Situationaldialogues

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

ChapterllSeeingoffGuestsandFarewellSpeeches

IObjectives

1.Learnhowtoprepareforseeingofftheguests;

2.Knowthestepsshouldfollowwhenarrangingdepartureissues;

3.Makeafarewellspeech.

IIContents

1.Maincontents

1.1Thestepsshouldfollowwhenarrangingdepartureissues

1.2Makeafarewellspeech

2.Basicconcepts

farewellspeechvisapassportcustomtaxdeclaration

3.ProblemsandApplications(abilityrequirements)

(1)Thestepsshouldfollowwhenarrangingdepartureissues;

(2)Maincontentsofafarewellspeech.

HIPracticeandThinking

1.Situationaldialogues

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

五、各教學(xué)環(huán)節(jié)學(xué)時(shí)分配

講習(xí)討其他小

題論實(shí)驗(yàn)實(shí)習(xí)教學(xué)

節(jié)

J、課課課環(huán)節(jié)計(jì)

Chapter1112

Chapter211