《飯店點餐英語》課件

PPTcoursewareforrestaurantorderingEnglish目錄contentsOverviewofRestaurantOrderingIntroductiontoDishesCommonpresencepatternsfororderinginrestaurantsRestaurantorderingscenariodialogueRestaurantorderingetiquetteOverviewofRestaurantOrdering01BackgroundintroductionWiththeaccelerationofglobalizationandtheprosperityofthetourismindustry,moreandmoreforeigntouristsarecomingtoChina,andrestaurantshavebecomeimportantplacesforthemtoexperiencelocalcultureandcuisine.Therefore,masteringEnglishcommunicationskillsfororderinginrestaurantshasbecomearequirementformanypeople.ImportanceBeingabletoorderinEnglishnotonlyhelpstouristsbetterenjoythediningexperienceintherestaurant,butalsopromotescross-culturalcommunication,enhancespersonalimageandprofessionalcompetitiveness.ThebackgroundandimportanceoforderinginrestaurantsDecidingarestaurantFirstly,guestsneedtochoosearestaurant,whichisusuallybasedonreputation,menu,orrestaurantfeatures.SeatingAfterarrivingattherestaurant,guestswillbeguidedtoavacantseattositdown.OrderingNext,guestswillchoosethedishestheywanttoeatbylookingatthemenuorcommunicatingwiththewaiter.Whenordering,itisnecessarytodescribethedesireddishes,flavors,andspecialrequirements.ThebasicprocessoforderinginarestaurantOrderingandConfirmationAfterordering,theguestneedstohandoverthemenutothewaiterandconfirmthedishesandrequirementsordered.WaitingandenjoyingFinally,theguestwaitsforthedishestobeservedandbeginstoenjoythem.ThebasicprocessoforderinginarestaurantMenurelatedvocabulary:suchasAppetizers(appetizers),MainCourse(maincourse),Dessert(desserts),etc.Commonsentencestructuresfororderingmealsinclude"Iwouldliketoordera...","Couldyoupleaserecommendsome...",etc.Specialrequirementsrelatedexpressions,suchas"Iwantitcookedmediumray","Couldyoupleasenotaddanysalt?",etc.CommonvocabularyandexpressionsfororderinginrestaurantsIntroductiontoDishes02IntroductiontoWesternCuisineWesternCuisineOverviewAgeneraloverviewofWesterncuisine,includingitshistory,influence,andkeycharacteristicsCommonDishesinWesternCuisineAlistofpopularDishesinWesternCuisine,suchaspizza,Pasta,Steak,andsoonIngredientsandCookingMethodsAdetailedexplanationofthecommoningredientsandcookingmethodsusedinWesterncuisineVarietiesofWesternCuisineDifferentstylesofWesterncuisine,includingFrench,Italian,American,andsoonIntroductiontoChineseCuisineChineseCuisineOverviewAgeneraloverviewofChinesecuisine,includingitshistory,influence,andkeycharacteristicsCommonDishesinChineseCuisineAlistofpopularDishesinChineseCuisine,suchasdumping,noise,andsoonIngredientsandCookingMethodsAdetailedexplanationofthecommoningredientsandCookingmethodsusedinChinesecuisineVarietiesofChineseCuisineDifferentstylesofChinesecuisine,includingCantone,Sichuan,andsoonIntroductiontodishesfromothercountriesIntroductiontoIndianCuisineAnoverviewofIndiancuisine,includingitshistory,influence,andkeycharacteristicsCommonDishesinIndianCuisineAlistofpopularDishesinIndianCuisine,suchascurrent,naan,andsoonIntroductiontoJapaneseCuisineAnoverviewofJapanesecuisine,includingitshistory,influence,andkeycharacteristicsCommonDishesinJapaneseCuisineAlistofpopularDishesinJapaneseCuisine,suchassushi,ramen,andsoonCommonpresencepatternsfororderinginrestaurants03"Goodeven,couldwehaveatablefortwo,please?"Requestatable:"Doyouhaveatableavailablefortwo?""Iwouldliketoreserveatablefortwoat7:30pm."OpeningremarksOrdermaincourse:"Iwouldlikethegrilledsalmonwithasideofmashedpotatoes.""Maywehavethechocolatemousseandtheapplestart,please?""CouldwehavetheCaesarsaladandthegoods,please?"OrderingpresencestructureRequestservice:"Couldyoupleasebringthecheck?""Iwillleavea15%tipfortheservice.""Thankyouforthegreatserviceandfood."EndpresencepatternRestaurantorderingscenariodialogue04Summary:InquireaboutavailableseatsandbookinginformationDetaileddescription:Bookingaseatintherestaurantisthefirststepinordering.ThePPTcourseshouldproviderelevantEnglishexpressionssuchas"Doyouhaveareservation?"andexamplesofhowtoanswerthem,suchas"Yes,IreservedunderthenameSmith.".Inaddition,itcanalsoincludehowtohandlesituationswheretherearenoreservations,suchasaskingifthereareavailableseatsorwaitingforavailableseats.BookaseatattherestaurantProvidebookinginformationandcontactinformationSummaryWhenbookingaseat,itmaybenecessarytoprovidesomepersonalinformation,suchasname,contactinformation,andarrivaltime.ThePPTcourseshouldteachhowtoprovidethisinformationcorrectlyandexplainhowtoconfirmbookinginformation,suchasreceivingabookingconfirmationmessageoremail.DetaileddescriptionBookaseatattherestaurantSummaryOrderingandSelectingDishesDetaileddescriptionAftersittingdown,customersneedtochoosethefoodtheywant.ThePPTcourseshouldteachbasicorderinglanguage,suchas"Iwouldlikethesteak,please."andhowtoaskforspecialrequirementsorifthereareanyfoodallergies.Inaddition,itshouldalsoincludehowtounderstandthemenuandthestepsforordering.OrderaftersittingdownConfirmorderingandspecialrequirementsSummaryWhenordering,customersmayneedtoconfirmthedishesandspecialrequirementstheyhaveordered.ThePPTcourseshouldteachhowtocorrectlyexpresstheserequirements,suchas"CanIhavethefriendswithoutsalt,please?".Inaddition,itshouldalsoincludehowtohandleorderingerrorsorchangestoorders.DetaileddescriptionOrderaftersittingdownSummaryInquireaboutfoodallergiesorpreferencesDetaileddescriptionWhenordering,customersmayneedtoaskquestionsaboutfoodallergiesorpreferences.ThePPTcourseshouldteachhowtocorrectlyraisethesequestions,suchas"ArethereanytalentsthatIshouldbeawareof?".Inaddition,itshouldalsoincludehowtohandlesituationswherespecialrequirementscannotbemet.InquiryaboutspecialrequirementsSummaryInquireaboutrestaurantservicesandenvironmentalrequirementsDetaileddescriptionInadditiontofood,customersmayalsohavespecialrequirementsfortherestaurant'sserviceandenvironment.ThePPTcourseshouldteachhowtoproposetheserequirements,suchas"Canwehaveaquiettableinthecorner?".Inaddition,itshouldalsoincludehowtohandlesituationswheretheserequirementscannotbemet.InquiryaboutspecialrequirementsRestaurantorderingetiquette05UnderstandrestaurantseatingetiquetteWhenenteringarestaurant,thefirstthingtounderstandistheseatingarrangement.Usually,restaurantshavedesignatedseatingareas,suchassmokingandnon-smokingareas.Whenchoosingaseat,respecttherestaurant'sregulationsandavoiddisturbingotherguests.Iftherearespecialneeds,suchastheneedforaccessiblefacilitiesorspecialdietaryrequirements,thewaitershouldbeinformedinadvance.Seatin