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BackgroundMaterialofStarbucksCoffee
1.GeneralSituation
Foundedin1971,withitsfirstshopaswellasitsheadquarterlocatedinSeattleofWashington,USA,StarbucksCoffeehasdevelopedintothemostfamouscoffeechainsintheworld.InMarch1987,HowardSchultz,themarketingmanagerofStarbucksCoffeeofthattime,boughtthesmallcoffeeshopandre-organizedit.Fromthenon,StarbucksCoffeejumpedoutofitsoriginalframeandbegantosellcoffeedrinks.Gradually,itdevelopedfromasmallretailshopofcoffeebeanrestrictedin
Seattleintoaninternationalchain.
In1922,StarbucksCoffeelisteditselfonthestockmarket,NASDAQ.Atpresent,itschaincoffeeshopshaveclimbeduptomorethan13,000inthewholeworldandinChina,ithas707
chainsinall.
StarbucksCoffeehasmorethan30retailingproducts,includingcoffeebeansoftopclass,hand-madeespresso,hotandcoldcoffeebeverages,freshanddeliciouspastryfood,coffee
machineofrichvariety,coffeecupandsoonandsoforth.
2.LOGOandItsMeaning
Starbucks:AnlllustratedHistory
Westarttbyselingcofeebeansm
SearlesPikePieceMartet
Weaddhandeattedepresse
beversgetothemenu.
1992
Webecomeapibley
vodedconpary
2011
Wemark40yeanandbegn
thenestdhapterinourhatery
StarbucksCoffeelauncheditsnewestLOGOin2011.
Actually,Ithaschangeditslogoformanytimesonbasisofitsfirstimageofmermaid.ThenewestLOGOdeletedtheoriginal
thecircleandtheword"coffee",onlyleavingtheimageof
mermaid.Thischangemeansmoreopenandfreedevelopment
modelandproductsofStarbucksCoffeeinthefuture.
3.CoreValuesofitsEnterpriseCulture
(1)Respectandrelyontheemployeesandpromotethe
enterprisethroughitsownstaff.
(2)Respectitsowncustomersandtakethemasfriends.
(3)Respectallthesuppliersandshareinterestswiththem.
(4)Returnthesociety.
4.AdministrationTeam
(1)OutstandingLeadership:CEO,SeniorVicePresidentof
RetailCo.,CFO,COO.
(2)CompetitiveSecondaryManagementTeam:Knowverywelltherelativeknowledgeofcoffee;Provideexcellentservice.
5.PrincipleofItsExpansion
(1)UnityofitsTrans-regionalDevelopment;
(2)InnovationofitsTrans-regionalDevelopment;
(3)Localization.
6.BusinessModelindifferentRegions
InEurope,AmericaandothercountriesofAsia:
(1)StarbucksCoffeetakeson100%equity,e.g.Britain,
ThailandandAustralia;
(2)StarbucksCoffeetakeson50%equity,e.g.Japanand
SouthKorea:
(3)StarbucksCoffeetakeson0%equityandtotallyAuthorizesOperatingRighttotheopposite,e.g.
Philippine,Singapore,MalaysiaandBeijing.
InChina:
(1)Atfirstseveralyears,Starbuckstakesonverylittle
equity,about5%,e.g.primarycitiesasTaiwan,Hongkongand
Shanghai.
(2)From2003on,StarbucksCoffeemadeanoverallstrategyadjustment,andincreaseditsshare,graduallyshiftingitsauthorizationrelationshipwiththeinvolvedpatiesto
cooperationrelationship.
(3)StarbucksCoffeeisplaningtotakebackallequityand
shiftallitscoffeeshopsintoCompany-ownedones.
7.WhydoesStarbucksCoffeemeantorunCompany-owned
ShopsinChina?
Accordingtothedataof2001and2002,merelyinShanghaicity,StarbucksCoffeegotRMB32,000,000yuanprofits,whichisunimaginableinothercountries.Besides,therewillbemuchgreaterprofitspaceinChinainthe
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