《商務禮儀》課件-商務交談禮儀

商務禮儀商務會面禮儀BusinessMeetingEtiquette4BusinessMeetingEtiquettePATRT1:BusinessMeetingEtiquette商務會面禮儀Manypeoplecringewhentheyhavetoattendabusinessmeeting很多人聽說要出席商務會議時都會感到畏縮They'reafraidthatitwillbeawasteoftimethatstartslateandaccomplishesnothing他們害怕遲到或一事無成Identifywhatnottodo明確哪些事不可以做BusinessMeetingEtiquetteItwillbedominatedbyoneortwopersons害怕會議被一或兩個人主導Beontime準時Arriveafewminutesbeforethemeetingissettobegin務必在會議開始前到達BusinessMeetingEtiquetteAttendingaMeeting參加會議1Thisindicatesrespectforthepersonplanningthemeeting表明對組織會議的人的尊重showsthatyouareorganized展示了自身的條理性BusinessMeetingEtiquetteBeprepared準備齊全Readanyrelatedmaterials閱讀相關材料BusinessMeetingEtiquetteReviewpoliciesandprocedures審查政策和程序Bringanotebookandpen帶上筆記本和鋼筆It'spropermannerstogivethespeakeryourundividedattention全神貫注于發(fā)言者BusinessMeetingEtiquetteseriousaboutyourroleatthemeeting認真對待自己在會議中的角色BusinessMeetingEtiquetteEvenifyoudon'ttakeasinglenoteyouareinterestedinthetopic即使不記筆記對會議內(nèi)容感興趣Participate參與Youfeelthatyouhavesomethingtocontribute,besuretodoso積極表達自身想法，做出貢獻Askquestions提問BusinessMeetingEtiquetteBepoliteandattentive禮貌專注Bepolitetothepersonwhohasthefloor對發(fā)言的人要有禮貌BusinessMeetingEtiquetteNeverwhisperinameeting會議中不要交頭接耳Listentowhatisbeingsaid傾聽正在說的話BusinessMeetingEtiquetteresisttheurgetoarguewithanyone不與任何人發(fā)生沖突Conductyourselfprofessionally舉止專業(yè)agreatplacetoletpeopleknowthatyouareseriousandhavesomethingtooffer讓別人了解你是認真且專業(yè)的人的好地方BusinessMeetingEtiquetteMeetings會議Displayproperetiquetteandmanners舉止得體Demonstrateyourknowledgeandunderstanding展現(xiàn)你的知識和想法BusinessMeetingEtiquettethismessagewillbesent別人會感受到Thankthechairperson感謝主持人Notonlygoodetiquette不僅是良好的禮儀BusinessMeetingEtiquetteitisalsoasignofrespect更是一種尊重Planahead提前計劃Planaheadbeforesendingoutthenotification在通知發(fā)出前制定好計劃Makesurethatallinterestedpartiesareinvited確保邀請所有相關方BusinessMeetingEtiquetteRunningaMeeting召開會議2Setaclearagenda制定明確的議程Clearlystatetheagenda清楚地陳述議程BusinessMeetingEtiquetteListtheactionitems列出行動項目Attachrelateddocumentationforreviewandrequestinput附上為了審查和按要求輸出的相關文件BusinessMeetingEtiquetteSetatimelimit設定時限Respectyourco-workers'need尊重同事和自己BusinessMeetingEtiquettefortimemanagementaswellasyourown對時間管理的需求Dressprofessionally職業(yè)化著裝wearappropriatebusinesssuits穿合適的職業(yè)服裝BusinessMeetingEtiquetteCasualFriday休閑星期五Encouragepunctuality鼓勵守時Neverbelatetoyourownmeeting永遠不要在自己的會議上遲到Setanexampleandplantobeintheroomafewminutesbeforethestarttime以身作則，在會議開始前到場BusinessMeetingEtiquetteManagethemeeting主持會議Sticktotheagenda關注議程BusinessMeetingEtiquetteKeepaneyeonthetime注意時間Politelydiscouragecrosstalk禮貌地阻止小聲交談BusinessMeetingEtiquetteMakesurethateveryonehasanopportunitytospeak確保每人都有發(fā)言機會notsofastastomisskeypoints不要太快以至于錯過關鍵點Goesofftopic偏離主題BusinessMeetingEtiquetteMovetheagendaalong推進議程suggestthatunrelatedmattersbeaddressedatanothertime建議不相關的問題改天再談Avoidengaginginpettyarguments避免參與瑣碎的爭論Goodmannersareneededtothegroup團隊中應該以禮相待BusinessMeetingEtiquetteStaycalm保持冷靜Summarize總結(jié)Ifnecessary,requestanothermeeting必要時復盤BusinessMeetingEtiquetteFollowup跟進Sendalistofactionitemsandissuesthatremainopen發(fā)送一份會議項目和尚未解決的問題的清單BusinessMeetingEtiquetteThankpeoplefortakingthetimetoattend,andrequestfeedback感謝參加者抽出時間參加，并詢問反饋意見Helpingyouunderstandhowtobuildbetterrelationships致力于幫助你了解如何建立更好的關系PATRT2:BusinessMeetingEtiquetteinChina中國商務會議禮儀succeedinbusinessandenjoyyourstayinChina怎樣生意興隆，享受在中國的生活BusinessMeetingEtiquetteDressisnotasformalinChinaasinsomecountries在中國，服裝不像有些國家那樣正式BusinessMeetingEtiquetteAttire服飾1Conservativedress保守的服裝ispreferredforbothmenandwomen更受大眾歡迎arenotacceptableforbusinessmeetings商務會議中不能穿areonlyusedforsports只在運動的時候穿BusinessMeetingEtiquetteJeans牛仔褲Shorts短褲Menshouldplanonwearingplainsuitsthatarebeige,brownordarkblue男人應穿米色、棕色或深藍色的素色西裝BusinessMeetingEtiquetteshouldalsobeconservative也應該是保守的Ties領帶Womenshouldwearlongsleevedblouseswithhighnecklines女性應穿高領長袖上衣BusinessMeetingEtiquetteisconsideredinpoortaste被認為品味不高Revealingclothing暴露的服裝Themostimportantmemberofthegroup小組中最重要的成員entersthemeetingroomfirst最先進入會議室shouldalsoleadthemeeting需要領導會議BusinessMeetingEtiquetteGreeting問候2Itisnotappropriateforsubordinatestointerruptwhentheleaderisspeaking在領導講話時下屬不應打斷BusinessMeetingEtiquetteIdentifyingthemostseniorpersonontheothersidefirst首先確認對方的最高級別人員Waitingfortheotherpersontoextendtheirhandfirstincaseahandshakeisnotthenorm防止握手在對方的文化里不是常態(tài)，等待對方先伸手BusinessMeetingEtiquetteAddresssomeoneistousetheirprofessionaltitleandtheirsurname用職稱和姓氏稱呼某人AdoptaWesternfirstnamethatmaybeused有時也會取一個西方人的名字BusinessMeetingEtiquetteDirectorWang王主任Expecttoexchangethemfrequently需要經(jīng)常交換haveanabundantsupply要準備足夠的名片BusinessMeetingEtiquetteBusinessCards名片3BusinessMeetingEtiquetteChinesetranslat