跨文化商務溝通-知到答案、智慧樹答案

跨文化商務溝通-知到答案、智慧樹答案第一章單元測試1、問題：Thebeliefthatyourownculturalbackground,includingwaysofanalyzingproblems,values,beliefs,language,andverbalandnonverbalcommunication,issuperior.選項：A:communicationB:senderC:cultureD:ethnocentrism答案:【ethnocentrism】2、問題：Thetotalaccumulationofbeliefs,customs,values,behaviors,institutionsandcommunicationpatternsthatareshared,learnedandpasseddownthroughthegenerationsinanidentifiablegroupofpeople選項：A:businesscommunicationB:feedbackC:interculturalcommunicationD:culture答案:【culture】3、問題：Aprocessbywhichinformationisexchangedbetweenindividualsthroughacommonsystemofsymbols,signs,orbehavior,ortheexchangeofthoughts,messages,orinformation,asbyspeech,signals,w選項：A:noiseB:horizontalcommunicationC:communicationD:ethnocentrism答案:【noise】4、問題：Thecommunicationiswithinbusinessandadministration,aimingatacommonobjectiveandprofitsforboththeindividualsandorganizations.選項：A:businesscommunicationB:ethnocentrismC:interculturalcommunicationD:lateralcommunication答案:【businesscommunication】5、問題：Thecommunicationatthesamelevelinanorganization.選項：A:lateralcommunicationB:businesscommunicationC:horizontalcommunicationD:ethnocentrism答案:【horizontalcommunication】6、問題：Whencultureiscontrastedwithnature,itcanbedefinedas“l(fā)ifewayofapopulation”initsbroadsense,meaningwhatcharacterizestheparticularwayoflifeofapopulation.選項：A:對B:錯答案:【錯】7、問題：Cultureisallmen’smedium;thereisnoaspectofhumanlifethatisnottouchedandalteredbyculture.選項：A:對B:錯答案:【對】8、問題：Thecultureshowninanonionconsistsoftwolevels;alevelofnormsandvalues,oraninvisiblelevelofresultantbehaviororartifactsofsomeform.選項：A:錯B:對答案:【錯】9、問題：Culturecannotbeknownwithoutastudyofcommunication,andcommunicationcanonlybeunderstoodwithanunderstandingofthecultureitsupports.選項：A:錯B:對答案:【對】10、問題：Intheglobalvillage,neighborscommunicatefreeoftroublesanddifficulties.選項：A:錯B:對答案:【錯】11、問題：Withtheintegrationoflanguageintothefabricofculture,confusionanddysfunctionwouldreignandtheculturewouldfail.選項：A:錯B:對答案:【錯】第二章單元測試1、問題：Agoodmasteryofgrammarofonelanguagecanguaranteeasuccessfulcommunication.選項：A:對B:錯答案:【錯】2、問題：Longbeforewritingwasdeveloped,welearnedtospeakfirst.選項：A:對B:錯答案:【對】3、問題：Thereshouldalwaysbeanattachmentattheendofabusinessmemo.選項：A:對B:錯答案:【錯】4、問題：Arecommendationreportistorecommendsomethingtoothers.選項：A:對B:錯答案:【錯】5、問題：Whichisnotverbalcommunication?選項：A:DiscussanissueinagroupB:ChatwithyourleadersandcolleaguesC:GreetingwithasmileD:Leaveamessage答案:【Greetingwithasmile】6、問題：________referstoanythingthatdistortsthemessagethesourceencodes.選項：A:ContextB:MessageC:NoiseD:Source答案:【Noise】7、問題：Itisauniversaltruththatlanguageis____bycultureandinturnit______culture.選項：A:determined,reflectsB:influenced,reflectsC:displayed,influencesD:shaped,influences答案:【influenced,reflects】8、問題：Whyshouldwetakenotesduringabusinesscall?選項：A:ListenattentivelyB:Servesasarecordtotakefollow-upactionC:ReflectonthecallD:Reportonthecalltosomeoneelse答案:【Listenattentively;Servesasarecordtotakefollow-upaction;Reportonthecalltosomeoneelse】9、問題：Howcanyouidentifyyouraudienceinpreparingabusinesspresentation?選項：A:AppearanceB:OccupationC:AgeD:Interest答案:【Occupation;Age;Interest】10、問題：Beforemakingabusinesscall,whatkindofquestionscanyoureflect?選項：A:Doyouneedtogetinformation?B:Doyouneedtoreporttoyourboss?C:Doyouwanttosellsomething,orconvincethepersonofanidea?D:Doyouneedtoaskfortheperson’shelporsupport?答案:【Doyouneedtogetinformation?;Doyouwanttosellsomething,orconvincethepersonofanidea?;Doyouneedtoaskfortheperson’shelporsupport?】第三章單元測試1、問題：Nonverbalbehaviorreflectsthespeaker’ssubconciousness.選項：A:錯B:對答案:【對】2、問題：Dependingontheculture,asmilecanindicatejoyandamusement,itcanalsoindicateembarrassment.選項：A:錯B:對答案:【對】3、問題：Postureisthepositioninwhichyouholdyourbodywhenstandingorsitting.選項：A:對B:錯答案:【對】4、問題：Intimatedistanceismostcommonwhenfriends,oldclassmates,acquaintancesandrelativestalk.選項：A:對B:錯答案:【錯】5、問題：Peoplein______culturesusuallyviewsilenceaslackofcommunicationandaregenerally________withit.選項：A:highcontextcomfortableB:highcontextuncomfortableC:lowcontextcomfortableD:lowcontextuncomfortable答案:【lowcontextuncomfortable】6、問題：Whichofthefollowingcountriesuseshigh-contextlanguage?選項：A:CanadaB:GermanyC:JapanD:UnitedStates答案:【Japan】7、問題：Thefunctionofnonverbalsignsissometimesindispensible.Forexample,placingyourindexfingertoyourlipsasanalternativetosaying“PleasecalmdownsothatIcanspeak”isacaseof________.選項：A:repeatingB:substitutingC:contradictingD:complementing答案:【substituting】8、問題：Whichstatementsarecorrectaboutnonverbalcommunication?選項：A:Nonverbalbehavioraccountsformuchofthemeaningwederivefromconversation.B:Nonverbalcommunicationismorethanthecomplementofverbalcommunication.C:NonverbalbehavioriseasilycontrolledD:Asmilesometimesdoesn’tmeanasinceresmile答案:【Nonverbalbehavioraccountsformuchofthemeaningwederivefromconversation.;Nonverbalcommunicationismorethanthecomplementofverbalcommunication.;Asmilesometimesdoesn’tmeanasinceresmile】9、問題：Howdoesnonverbalbehaviorcontrolthepaceorflowofcommunication?選項：A:RaisevoiceB:GestureofstoppingC:BesilentD:Claphands答案:【Raisevoice;Gestureofstopping;Besilent;Claphands】10、問題：Whichofthecountriesbelongtoindividualisticculture?選項：A:ItalyB:FranceC:GreeceD:America答案:【Italy;France;America】第四章單元測試1、問題：PowerdistanceisaconceptualwasdevelopedbyHofstedetodescribe選項：A:theextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequallyB:thepowerofmultinationalorganizationsC:thepowerdifferencebetweenmenandwomenD:thepowerdifferentialbetweendevelopedandlessdevelopedcountries答案:【theextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequally】2、問題：Hofstede’s_____indexmeasurestheextenttowhichthelesspowerfulmembersoforganizationsandinstitutions(likethefamily)acceptandexpectthatpowerisdistributedunequally.選項：A:valueorientationB:culturaldimensionsC:powerdistanceD:culturalvalues答案:【powerdistance】3、問題：Thesearethemostsignificantstudiesofculturalvaluesexcept_______.選項：A:GeertHofstede'ssixCulturalDimensionsB:KluckhohnandStrodtbeck'sfiveValueOrientationsC:FonsTrompenars’smodelofculturewithsevendimensionsD:Hall'sHigh-andLow-ContextTheory答案:【FonsTrompenars’smodelofculturewithsevendimensions】4、問題：Theopinionthateveryonehasapositionandclearlydefinedprivilegesis____.選項：A:aviewofgrouporientationofsocialrelationshipB:aviewofindividualorientationstructureofsocialrelationshipC:noneoftheaboveD:aviewofhierarchicalstructureofsocialrelationship答案:【aviewofhierarchicalstructureofsocialrelationship】5、問題：Low-contextcommunicationischaracterizedbyexplicitspeaking.選項：A:錯B:對答案:【對】6、問題：Chinesecultureishigh-contextincomparisontowesternculture.選項：A:錯B:對答案:【對】7、問題：Cultureswithalargepowerdistancearehierarchicalcultures.選項：A:對B:錯答案:【對】8、問題：Atthecoreofuncertaintyavoidanceistheideathatthefutureispredictable.選項：A:對B:錯答案:【錯】9、問題：PowerdistanceinHofstede'sculturaldimensionsisroughlysimilartothevalueKluckhohncallshierarchy.選項：A:對B:錯答案:【錯】10、問題：Inacultureemphasizingmasculinity,itismorepossibleformentoplayanurturingrole.選項：A:錯B:對答案:【錯】第五章單元測試1、問題：Etiquetteissimplyshowingrespectforothers.選項：A:對B:錯答案:【錯】2、問題：Etiquettereferstotheguidelineforknowinghowtobehaveappropriatelyinallsituations.選項：A:錯B:對答案:【對】3、問題：KissgreetingusuallyhappenbetweentwomenintheUnitedStates.選項：A:對B:錯答案:【錯】4、問題：It’sOKtowriteonsomeone’sbusinesscard.選項：A:錯B:對答案:【錯】5、問題：Ahandshakeshouldbefriendlyorrespectfulgesture,notashowofphysicalstrength.Soweshouldnotsqueezeother’shandtoohard.選項：A:錯B:對答案:【對】6、問題：Beforeadishisserved,napkinscanbeplacedeitherontheplateorontheleftofforks.選項：A:對B:錯答案:【對】7、問題：You’reinvitedtoabusinessdinner.Whendoyoutakeyournapkinfromthetableandplaceitonyourlap?選項：A:Waitfortheoldestpersonatthetabletotakehisorhers.B:C:Waitforthehosttotakehisorhernapkinbeforetakingyours.D:Waitforalltheladiestotaketheirsbeforetakingyoursifyouareagentleman.答案:【W(wǎng)aitforthehosttotakehisorhernapkinbeforetakingyours.】8、問題：Whichofthefollowingbehaviorisappropriateinabusinessdinner?選項：A:Sipfromthesideofthespoonwheneatingsoup.B:Cutallthefoodinyourplateintosmallpieces.C:Usetheknifewithyourrighthand.D:Usethenapkintowipeyournose.答案:【Sipfromthesideofthespoonwheneatingsoup.;Usetheknifewithyourrighthand.】9、問題：Whatarethebenefitsofhumorintheworkplace?選項：A:Humorcanreducestress.B:Humorcanhelpsolveproblems.C:Humorcanhelppeopledeveloprapportwitheachother.D:Humorcanblocknegativeemotions.答案:【Humorcanreducestress.;Humorcanhelpsolveproblems.;Humorcanhelppeopledeveloprapportwitheachother.;Humorcanblocknegativeemotions.】10、問題：InmanyAsiancountries,thewayyoutreatsomeone’sbusinesscardisareflectionof:選項：A:Howseriousyouareabouttheoutcomeofthemeeting.B:Howmuchyourespectthemasaperson.C:Whatyouthinkoftheircountry.D:companyandtitle.答案:【Howseriousyouareabouttheoutcomeofthemeeting.;Howmuchyourespectthemasaperson.;Whatyouthinkoftheircountry.;companyandtitle.】第六章單元測試1、問題：Insomehigh-contextcultures,publicdisplayofemotionsisasignofimmaturityandapotentialcauseofshametothegroup.選項：A:錯B:對答案:【對】2、問題：Whetheraninternationalbusinessnegotiationsucceedsornotisnotonlydeterminedbythestrategiesandskillsusedinformalnegotiation,butalsocloselyrelatedtowhetherenoughcarefulpreparationh選項：A:錯B:對答案:【對】3、問題：Intheopeningphase,theatmosphereistheonlyfactorweshouldconsider.選項：A:錯B:對答案:【錯】4、問題：Bargainingstrengthreferstothedegreeofmovementthatispossibleforeachpartywithrespecttoindividualissuesontheagenda.選項：A:對B:錯答案:【錯】5、問題：InsomeAsiancultures,theywillusecommunicationtoencourageharmony,preserveface,anddevelop________relationships.選項：A:ShortrunB:Long-termC:Middle-termD:Short-term答案:【Long-term】6、問題：Thepurposeofbargainingistosettlethedifferencesthatstandinthewayofanagreement.Settlingthedifferencesinvolves________.選項：A:adjustmentandcompromiseB:aimsandobjectivesC:concessionandreappraisalD:high-contextandlow-context答案:【adjustmentandcompromise】7、問題：Theproposalshouldbebasedonasoundanalysisofthebuyer’scurrentsituation,takingintoaccounto