中歐東歐數(shù)字化轉型分析報告-培訓課件外文版2024.5

DIGITAL

&

TRENDSDigitaltransformationinCentralandEasternEurope(CEE)CHAPTER

01OverviewDigitaleconomyvalueinCentralandEasternEurope(CEE)from2017to2021,byselectedcountry(inbillioneuros)DigitaleconomyvalueinCEE2017-2021,bycountry2017202150454035302520151054429181513111097776555433320PolandCzechiaRomaniaLithuaniaHungarySlovakiaLatviaBulgariaCroatiaSlovenia4Description:PolandhadthelargestdigitaleconomyamongthepresentedCentralandEasternEuropean(CEE)countries,measuringat44billioneurosin2021.Between2017and2021,Poland'sdigitaleconomygrewbynearly52percent.Furthermore,in2030,itwasexpectedtobeapproximately2.8timeslargerthanin2021.OthermajordigitaleconomiesinCEEincludedCzechiaandRomania.ReadmoreNote(s):CEE;2017to2021Source(s):Euromonitor;IDC;McKinsey&CompanyDigitaleconomyvaluepercapitainCentralandEasternEurope(CEE)in2021,byselectedcountry(ineuros)DigitaleconomyvaluepercapitainCEE2021,bycountry4,5004,2074,0003,5003,0002,5002,0001,5001,0005003,7593,1661,6931,1707690EstoniaLithuaniaLatviaCzechiaPolandRomania5/statistics/1385005/cee-digital-economy-value-per-capita-by-countryAmongtheCentralandEasternEuropean(CEE)countriespresented,Estoniahadthehighestvalueofdigitaleconomypercapita,atover4.2thousandeurosin2021.ItwasfollowedbyLithuania,withapercapitavalueofnearly3.8thousandeuros.

ReadmoreNote(s):CEE;2021Source(s):Euromonitor;IDC;McKinsey&CompanyDigitaleconomyvalueasashareofgrossdomesticproduct(GDP)inCentralandEasternEurope(CEE)in2021,byselectedcountryDigitaleconomyasashareofGDPinCEE2021,bycountry20%18%18%18%18%16%14%12%10%8%8%7%6%6%4%2%0%EstoniaLithuaniaLatviaCzechiaPolandRomania6Description:Estonia,Latvia,andLithuaniahadthehighestvalueofdigitaleconomyasashareofgrossdomesticproduct(GDP)amongthepresentedCentralandEasternEuropean(CEE)countries,at18percenteachin2021.Tocompare,inCzechia,thevalueofdigitaleconomyrepresentedeightpercentofGDP.ReadmoreNote(s):CEE;2021Source(s):Euromonitor;IDC;McKinsey&CompanyDigitalintensityleveldistributionofenterprisesinCentralandEasternEurope(CEE)in2022,bycountryDigitalintensitylevelinCEE2022,bycountryShareofenterprisesVerylowLow40%HighVeryhigh50%0%10%20%30%60%70%80%90%100%SerbiaEUaverageCzechiaSloveniaEstoniaLithuaniaPolandSlovakiaMontenegroBosniaandHerzegovinaRomaniaLatviaHungaryBulgaria7Description:Nearly38percentofbusinessenterprisesemployingatleast10personsinSerbiahadahighorveryhighlevelofdigitalintensity,meaningthattheyusedatleastsevenofthetwelvedigitaltechnologiesconsideredinthestudyin2022.ThatwasthehighestfigureinCentralandEasternEurope(CEE)andabovetheEuropeanUnion(EU)averageofover32percent.ThelowestperformanceintheCEEregionwasrecordedinBulgaria,whereapproximately82percentofcompanieswerefoundto[...]

ReadmoreNote(s):CEE;2022Source(s):EurostatDigitaladoptionrateinfirmsinCentralandEasternEurope(CEE)fromApriltoJuly2022,bycountryDigitaladoptionrateinCEE2022,bycountryShareoffirmsBecamemoredigitalasaresponsetoCOVID-1920%

30%

40%Usedadvanceddigitaltechnologies50%

60%0%10%70%80%90%50%SloveniaSlovakiaRomaniaCzechiaEstoniaPoland83%36%79%56%73%72%37%48%46%69%66%66%39%Croatia44%44%Latvia65%65%30%BulgariaLithuaniaHungary38%56%53%8Description:Over80percentofbusinessesinSloveniastatedinasurveythattheyusedadvanceddigitaltechnologiesin2022,morethaninanyotherCentralandEasternEuropean(CEE)country.Furthermore,Romaniahadthelargestshareoffirmsthatreportedtohavebecomemoredigitalinresponsetothecoronavirus(COVID-19)pandemic.ReadmoreNote(s):CEE;ApriltoJuly2022;firmsSource(s):EIBDigitalEconomyandSocietyIndex(DESI)scoreinCentralandEasternEurope(CEE)in2022,bycountry(weightedindexfrom0to100)DigitalEconomyandSocietyIndex(DESI)inCEE2022,bycountryWeightedindexscore(from0to100)0102030405060EstoniaSloveniaLithuaniaEUaverageLatvia56.5153.3752.7152.2849.7149.1447.55CzechiaCroatiaHungarySlovakiaPoland43.7643.4540.55BulgariaRomania37.6830.589Description:EstoniahadthehighestDigitalEconomyandSocietyIndex(DESI)inCentralandEasternEurope(CEE),withaweightedscoreof56.51in2022.ItwasfollowedbySloveniaandLithuania,whoseindexscoresexceededtheaverageacrosstheEuropeanUnion(EU).RomaniarecordedthelowestDESIscoreinCEEandintheEU.ReadmoreNote(s):CEE;2022Source(s):EuropeanCommissionReadinessforfrontiertechnologiesindexinCentralandEasternEurope(CEE)in2022,bycountryFrontiertechreadinessindexinCEE2022,bycountryReadinessindexHighUpper-middle0.4Lower-middle0.50.00.10.20.30.60.70.80.9PolandSloveniaEstoniaCzechiaRussia0.770.770.770.770.760.74HungaryLatvia0.720.720.70.68SlovakiaLithuaniaCroatiaBulgariaRomania0.670.6610Description:PolandwastheCentralandEastern(CEE)countrymostpreparedfortheadoptionanddevelopmentoffrontiertechnologiesin2022,withanindexscoreof0.77,followedbySlovenia,Estonia,andCzechia.ThelowestscoreswererecordedinAlbaniaandMoldova.Noneofthecountriesintheregionwerefoundtohavealowlevelofreadiness.Thefrontiertechnologiesanalyzedincludedindustry4.0solutions,suchasartificialintelligence(AI),InternetofThings(IoT),andblockchain;green[...]ReadmoreNote(s):CEE;2022Source(s):UNCTADITcompetitivenessindexinCentralandEasternEurope(CEE)in2023,byselectedcountryITcompetitivenessindexinCEE2023,bycountryITcompetetivenessindexscore30

4001020506070EstoniaLithuaniaPoland65.6964.0360.960.25LatviaHungaryRomaniaCzechiaSlovakiaSloveniaBulgariaUkraineCroatiaSerbia57.957.5457.0156.3755.9754.7652.3652.0551.8511Description:In2023,theEstonianITsectorwasconsideredtobethemostcompetitiveinCentralandEasternEurope.ItwasfollowedbyLithuaniaandPoland.ReadmoreNote(s):CEE;2023Source(s):EmergingEuropeEmployedpersonsworkingfromhomeasapercentageofthetotalemploymentinselectedCentralandEasternEuropeancountriesin2022PeopleusuallyworkingfromhomeintheCEEregion2022Shareofemployedpersons0%2%4%6%8%10%12%14%Estonia12.4%EuropeanUnion-27countries(from2020)10.2%LatviaSloveniaCzechiaLithuaniaSlovakiaPoland8.8%8.5%6.3%6.1%5.1%4.9%4.6%CroatiaHungaryBulgariaRomania2.8%1.6%1.4%12Description:In2022,thenumberofpeoplewhousuallyworkfromhomeintheEuropeanUnionaccountedfor12.4percent.EstoniarecordedthehighestpercentageofemployedpersonsworkingfromhomeintheCEEregion,followedbyLatvia.InRomania,only1.4percentofemployeesworkedfromhome.ReadmoreNote(s):CEE;2022;15-64years;EmployedpersonsSource(s):EurostatCHAPTER

02ICTsectorITservicesmarketgrowthinCentralandEasternEurope(CEE)from2022to2023ITservicesmarketgrowthinCEE2022-20235.0%4.5%4.0%3.5%3.0%2.5%2.0%1.5%1.0%0.5%0.0%4.5%3.5%20222023*14Description:ThemarketofITservicesinCentralandEasternEuropewasexpectedtogrowby4.5percentin2023comparedtothepreviousyear.Thus,theforecastgrowthratewashigherthantheraterecordedin2022.Furthermore,investmentinFutureofWork(FoW)transformationintheregionwasincreaseby16percentin2023.ReadmoreNote(s):CEE;2022;*Forecast.Thefiguresareinconstantcurrencyterms.ReadmoreSource(s):IDCRevenuefromITservicesinCentralandEasternEurope(CEE)in2023and2028,bycountry(inbillionU.S.dollars)ITservicesrevenueinCEE2023-2028,bycountryRevenueinbillionU.S.dollars20282023802461012141614.15RussiaPoland9.3611.147.496.91CzechiaUkraineHungaryRomaniaSlovakiaSloveniaLithuaniaSerbia4.745.493.132.371.571.5811.280.840.590.40.540.370.540.350.51BulgariaLatvia0.340.350.230.330.22Estonia15Description:RussiawasestimatedtohavethelargestITservicesmarketinCentralandEasternEurope(CEE)in2023,withasizeofnearly9.4billionU.S.dollars.Furthermore,fiveyearslater,themarketrevenuewasexpectedtoexceed14billionU.S.dollars.OthermajorITservicesmarketsintheCEEregionincludedPoland,Czechia,andUkraine.ReadmoreNote(s):CEESource(s):TechnologyMarketInsightsNumberofpeopleemployedintheICTsectorinCentralandEasternEuropeancountries(CEE)from2017to2023,bysubregion(inmillions)NumberofpeopleemployedintheICTsectorinCEE2017-2023,bysubregionCentralEurope1.18EasternEuropeNorthEastEuropeSouthEastEurope1.61.41.21.00.80.60.40.20.01.471.41.351.251.141.060.60.590.580.560.560.530.510.20.190.180.160.160.140.140.120.120.120.10.090.090.09201720182019202020212022202316Description:In2022,thenumberofpeopleemployedintheICTsectorwasthemostsignificant,reaching1.4million.ThenumberofICTemployeesinEstonia,Latvia,andLithuaniaamountedtoover120thousandinthisperiod.

ReadmoreNote(s):CEE;2017to2023Source(s):EmergingEuropeEmploymentintheinformationandcommunicationstechnology(ICT)industryasashareoftotalemploymentinCentralandEasternEurope(CEE)in2022,bycountryShareofpeopleemployedinICTinCEE2022,bycountryShareoftotalemployment0%1%2%3%4%5%6%7%EstoniaCzechiaSloveniaLatvia6.6%4.5%4.5%4.4%4.4%4.3%4.1%LithuaniaSlovakiaHungaryBulgariaPoland3.8%3.6%Romania2.8%17Description:Estoniahadthelargestshareofemployeesintheinformationandcommunicationstechnology(ICT)sectorinthetotalnumberofemployeesamongCentralandEasternEuropean(CEE)countries,atnearlysevenpercentin2022.CzechiaandSloveniafollowedwithashareofnearlyfivepercenteach.ReadmoreNote(s):CEE;2022Source(s):EuropeanCommissionAveragemonthlysalaryofemployeesworkingintheICTsectorinCentralandEasternEuropean(CEE)countriesin2021(in1,000euros)AveragesalaryofemployeeworkingintheICTsectorintheCEEregion2021Averagesalaryinthousandeuros0.00.51.01.52.02.53.03.5LithuaniaEstonia2.862.82.75SloveniaCzechiaSlovakiaRomaniaPoland2.612.262.192.142.082.03LatviaHungaryBulgariaCroatia1.91.851.84EUaverageSerbia1.6618Description:In2021,employeesinLithuaniahadthehighestaveragesalaryintheICTsectoramongCentralandEasternEuropeancountries.Onaverage,ICTspecialistsinLithuania,Estonia,andSloveniaearnedaround50percentmorethantheEUaveragewhichamountedto1.84thousandeurospermonth.ReadmoreNote(s):CEE;2021Source(s):EmergingEuropeNumberofdigitalchampionsinCentralofEasternEurope(CEE)in2022,bycountryNumberofdigitalchampionsinCEE2022,bycountryNumberofcompanies200510152530354045PolandCzechiaEstoniaLithuaniaRomaniaBulgariaLatvia42161354444HungaryUkraineCroatiaSerbia322Slovakia119Description:Polandnotedthehighestnumberofcompaniesthatwerecategoriesasdigitalchampions(42)intheCEEregionin2022.FollowingwasCzechiawith16companies.ReadmoreNote(s):CEE;2022Source(s):FundacjaDigitalPolandTotalcapitalizationofdigitalchampionsinCentralandEasternEurope(CEE)in2022,bycountry(inbillionU.S.dollars)TotalcapitalizationofdigitalchampionsinCEE2022,bycountryCapitalizationinU.S.dollars0510152025PolandEstoniaRomaniaCzechiaCroatiaLithuaniaBulgariaUkraineLatvia22.6416.728.998.575.545.242.071.841.421.391.19SlovakiaHungarySerbia0.3420Description:PolandrecordedthehighestvalueofdigitalchampionsintheCEEregionin2022,with22.64billionU.S.dollarsintotalcapitalization.ReadmoreNote(s):CEE;2022Source(s):FundacjaDigitalPolandCHAPTER

03ArtificialIntelligenceMarketvalueofartificialintelligence(AI)inCentralandEasternEurope(CEE)in2023and2030,bycountry(inmillionU.S.dollars)AImarketvalueinCEE2023-2030,bycountryMarketvalueinmillionU.S.dollars203020233,00001,0002,0001,6814,0005,0006,0005,209RussiaPoland3,518.21,075.572,495.3CzechiaHungaryUkraineRomaniaSerbia752.041,570.711,544.56459.34422.51,384.75394.24962.5238.62537.81LithuaniaLatvia153.77310.1193.5892.17309.09Estonia22Description:Artificialintelligence(AI)companieswereestimatedtogenerateafundingamountofnearly1.7billionU.S.dollarsin2023.Furthermore,Russia'sAImarketwasforecasttotripleinvaluebetween2023and2030.PolandandCzechiahadthesecond-andthird-largestAImarketvalueinCentralandEasternEurope(CEE),respectively.ReadmoreNote(s):CEESource(s):TechnologyMarketInsightsShareofenterprisesusingartificialintelligence(AI)technologyinCentralandEasternEurope(CEE)in2021,bycountryShareofcompaniesusingAIinCEE2021,bycountryShareofenterprises0%2%4%6%8%10%12%12%14%SloveniaSlovakiaLatvia5%4%LithuaniaCzechiaBulgariaEstoniaHungaryPoland4%4%3%3%3%3%Romania1%23Description:Sloveniahadthelargestshareofenterprisesusingartificialintelligence(AI)technologyamongCentralandEasternEuropean(CEE)countries,at12percentin2021.Tocompare,inSlovakia,whichrankedsecond,fivepercentofbusinessesusedanyAItechnology,whileinRomaniathisfigurestoodatonlyonepercent.ReadmoreNote(s):CEE;2021Source(s):EuropeanCommissionMostfundedArtificialIntelligencecompaniesinPolandbetween2021and2022,bytotalfundingamount(inmillionU.S.dollars)MostfundedArtificialIntelligencecompaniesinPoland2021-2022,bytotalfundsTotalfundingamountinmillionU.S.dollars05101520253035404544.9550InfermedicaSynerise42.17Nomagic30.6neptune.ai12.7SALESmanago7.7edrone5.88AILISBreastCancerPredictionTechnology3.833.7SmokeDTalkie.aiEMYS3.573.3924Description:InfermedicawasthemostfundedAIcompanyinPolandintheobservedperiod,withatotalfundingamountofnearly45billionU.S.dollars.InfermedicaisaleadingdigitalhealthcompanyspecializedinAI-poweredsolutionsforpreliminarydiagnosisandpatienttriage.ReadmoreNote(s):Poland;2021to2022Source(s):CrunchBaseMostfundedArtificialIntelligencecompaniesinHungaryin2022,bytotalfundingamount(inmillionU.S.dollars)MostfundedArtificialIntelligencecompaniesinHungary2022,bytotalfunds8067.6470605040302010030.882.332.031.791.671.661.61.551.09AImotiveTurbineNeticleroboGazeVivelabEragoKft.*SynetiqTalk-A-BotDeligoVision*

AnalogyCo.

SafetyLogisticsKft.25Description:AImotive,theautonomousvehicletechnologycompany,wasthemostfundedartificialintelligencecompanyinHungaryin2022.Turbinerankedsecondswithatotalof31millionU.S.dollarsraisedinfunds.ReadmoreNote(s):Hungary;November2022;*Figureswereprovidedbythesourceineuros.ValuesdisplayedinthechartweremanuallycalculatedbasedontheexchangerateasofNovember23,2022.

ReadmoreSource(s):CrunchBaseFamiliaritywithAI(ArtificialIntelligence)technologyinHungaryin2023,byfieldFamiliaritywithAI(ArtificialIntelligence)technologyinHungary2023,byfieldShareofrespondentsIamfamiliarwithitandIhaveusedit20%

30%

40%Ihaveheardaboutit50%Iamnotfamiliarwithit60%

70%0%10%80%90%100%VideogamesChatbots42%46%12%41%44%15%DigitalassistantsSelf-drivingvehicles32%49%19%4%88%8%26Description:AccordingtoasurveyconductedamongHungariansfamiliarwiththeconceptofartificialintelligence,themajorityofrespondentshadheardaboutorusedAItechnologyinvideogames,asof2023.Atthesametime,41percentoftherespondentshadusedchatbotsandafurther32percentofsurveyedHungarianshadusedadigitalassistant.ReadmoreNote(s):Hungary;March2023;493respondents;18-79years;Peoplewhohaveheardtheterm"artificialintelligence"Source(s):ReactyDigitalNumberofpeoplewhousedChatGPTinPolandfromDecember2022toMarch2023(in1,000s)NumberofChatGPTrealusersinPoland2022-20233,0002,5002,0001,5001,0002,851.692,434.371,869.8998.08Jan'23500155.360Dec'22Feb'23Mar'23Apr'2327Description:AsofApril2023,morethan2.85millionPoleswereusingChatGPT.ReadmoreNote(s):Poland;December28-31,2022toMarch2023Source(s):Antyweb;Gemius;PolskieBadaniaInternetuDoyouuseChatGPT?ShareofChatGPTusersinCzechia2023Yes5%No,butIknowwhatitis10%NoandIdonotknowwhatitis85%28Description:AccordingtoFebruaryandMarch2023survey,85percentoftherespondentsneverusedChatGPTnorknowwhatitis.FivepercentalreadyusedChatGPT,while10percenthavenotbuthavealreadyheardaboutit.

ReadmoreNote(s):Czechia;FebruaryandMarch2023;1382respondents;18yearsandolderSource(s):NMSMarketResearchCHAPTER

04AutomationandroboticsRevenueoftheroboticsmarketinCentralandEasternEurope(CEE)in2023,bycountryandtype(inmillionU.S.dollars)RoboticsrevenueinCEE2023,bycountryandtypeRevenueinmillionU.S.dollarsIndustrialrobotics150Servicerobotics200050100250300350RussiaPolandCzechiaRomaniaHungarySloveniaEstoniaSlovakiaBulgariaLithuaniaLatviaUkraineSerbia30Description:RussiawasthelargestroboticsmarketinCentralandEasternEurope(CEE)in2023,withanestimatedrevenueofover322millionU.S.dollars.ServiceroboticsdominatedtheRussianmarket,occupyingnearly89percentoftherevenue.OthermajorroboticsmarketsintheCEEregionincludedPolandandCzechia,withrevenuesamountingto245.8millionU.S.dollarsand159.7millionU.S.dollarsin2023,respectively.ReadmoreNote(s):CEESource(s):TechnologyMarketInsightsNumberofindustrialrobotsper10thousandemployeesinCentralandEasternEuropeancountriesin2021DensityofrobotizationintheCEEregion2021Numberofrobotsper10kemployees100

150050200250300GlobalaverageEuropeanaverageSlovenia141129249Czechia169Slovakia143Hungary115Poland6331Description:ThehighestrobotizationdensityinCEEcountriesoccurredinSlovenia,wheretherewere249robotsper10thousandemployeesin2021.ReadmoreNote(s):CEE;2021Source(s):IFR;RzeczpospolitaTopratedmarketsforroboticprocessautomation(RPA)inCentralandEasternEurope(CEE)in2021,byscoreTopratedroboticsandautomationoutsourcinglocationsinCEE2021Score01234567CzechiaSloveniaPoland5.875.465.28HungaryBelarusSlovakiaRomaniaEstoniaCroatiaLatvia4.954.213.763.563.432.981.8332Description:In2021,CzechiawasnotedasatopoveralldeliverylocationforRPAoutsourcingbydigitalandITObuyers,scoring5.87.SloveniaandPolandfollowed.ReadmoreNote(s):CEE;2021;globaldigitalandITObuyersSource(s):EmergingEuropeNumberofindustrialrobotspurchasedandinstalledinPolandfrom2016to2021SaleofindustrialrobotsinPoland2016-20214,0003,5003,0002,5003,3482,6512,6422,1471,8912,0001,6321,5001,000500020162017201820192020202133Description:Therewereover3.3thousandindustrialrobotspurchasedandinstalledinPolandin2021,anincreaseof56percentoverthepreviousyear.

ReadmoreNote(s):Poland;2016to2021Source(s):ElmarkAutomatyka;Evertiq;IFR;inwestycje.pl;UniversalRobotsInvestmentsinautomationinPolandin2022,byindustryInvestmentsinautomationinPoland2022,byindustry60%50%50%40%30%20%10%0%38%37%30%26%17%7%ProductionMarketingFinanceAdministrationCustomerserviceSalesNone34Description:In2022,halfofthecompanies'automationinvestmentswenttotheproductionsector.Themarketingandfinancesectorfollowedit.ReadmoreNote(s):Poland;JunetoJuly2022;297respondentsSource(s):FutureCollars;ICANInstituteEquivalentnumberofrobotandautomaticfull-timeequivalents(FTEs)inthebusinessservicesectorinCzechiain2022DigitalizationandautomationinthebusinessservicesectorinCzechia202216,00014,00012,00010,00015,00013,0008,7508,0006,0004,0002,00005,00020194,00020181,500201720202021202235Description:In2022,theworkloaddonebyrobotsandautomationsreached15thousandfull-timeequivalents(FTEs)inthebusinessservicessectorinCzechia.TheFTEfiguregrewtenfoldsince2017.

ReadmoreNote(s):Czechia;JunetoOctober2022Source(s):AssociationofBusinessServiceLeadersintheCzechRepublicABSLRevenueshareinroboticsmarketinCzechiain2023,byindustryRevenueshareinroboticsmarketinCzechia2023,byindustryLogistics2.16%Agriculture1.87%Food1.13%Chemical4.04%Entertainment4.59%Otherserviceindustries5.23%Metal5.33%Automotive26.21%Domesticservices6.63%Medical17.74%Otherindustries8.24%Electric/electronic16.84%36Description:TheautomotiveandmedicalsectorsaccountedforthelargestrevenueshareintheroboticsmarketinCzechiain2023,with26.21and17.74percent,respectively.

ReadmoreNote(s):Czechia;2023Source(s):CHAPTER

05InternetofThingsRevenueoftheInternetofThings(IoT)marketinCentralandEasternEurope(CEE)in2023and2028,bycountry(inbillionU.S.dollars)IoTrevenueinCEE2023-2028,bycountryRevenueinbillionU.S.dollars2028202315051020253028.29RussiaPoland17.4215.848.2627.21UkraineCzechiaRomaniaHungarySlovakiaSloveniaBulgariaLithuaniaSerbia5.855.595.4810.2310.569.074.827.767.337.554.244.014.013.953.793.763.697.267.226.766.8EstoniaLatvia38Description:In2023,RussiahadthelargestrevenueoftheInternetofThings(IoT)marketamongCentralandEasternEuropean(CEE)countries,atanestimated17.4billionU.S.dollars.Furthermore,Russiawasexpectedtoremainintheleadingpositionin2028.AsignificantincreaseinearningswasforecastfortheUkrainianIoTmarket,whichwastobecomethesecondlargestintheCEEregionafterRussiain2028.OthermajorIoTmarketsinCEEwerePoland,Czechia,andRomania.

ReadmoreNote(s):CEESource(s):TechnologyMarketInsightsShareofuserswithinternet-connectedhouseholdappliancesinselectedCentralandEasternEuropean(CEE)countriesin2020and2022ShareofuserswithconnectedhouseholdappliancesinCEE2022,bycountryShareofrespondents2022202010%0%2%4%6%8%12%14%16%18%20%18%18%SloveniaEstoniaCroatia14%8%7%7%4%HungaryLithuaniaSlovakiaLatvia4%4%4%12%12%9%3%3%6%Poland7%CzechiaRomaniaBulgaria2%4%4%1%1%39Description:SloveniaandEstoniahadthemostsignificantshareofpeopleusinginternet-connectedhouseholdappliancesamongCentralandEasternEuropeancountriesin2022.ReadmoreNote(s):CEE;2020and2022Source(s):APPLiAShareofcompaniesthatusetheInternetofThings(IoT)inPolandin2021,bypurposeShareofcompaniesthatuseIoTinPoland2021,bypurposeShareofcompanies0%

2%4%6%8%10%12%14%Logisticsmanagement(sensorsfortrackingproductsorvehiclesinwarehousemanagement)11.5%Premises'security(smartalarmsystems,smokedetectors,doorlocks,securitycameras)11.3%Condition-basedmaintenance(sensorstomonitormaintenanceneedsofmachinesorvehicles)6%Energyconsumptionmanagement(smartmeters,thermostats,lights)4.8%Customerservice(smartcamerasorsensorstooffercustomersapersonalizedshoppingexperience)2.9%Productionprocesses(sensorsorRFIDtagstomonitororautomateproductionprocesses)2.9%40Description:In2021,11.5percentofenterprisesinPolandusedtheInternetofThings(IoT)forlogisticsmanagement(e.g.,sensorsfortrackingproductsorvehiclesinwarehousemanagement).Only2.9percentuseditforproductionprocesses(e.g.,sensorsorRFIDtagstomonitororautomatetheproductionprocesses).ReadmoreNote(s):Poland;2021Source(s):EurostatShareofcompaniesthatusetheInternetofThings(IoT)inCzechiain2021,bypurposeShareofcompaniesthatuseIoTinCzechia2021,bypurposeShareofcompanies*0%

5%10%15%20%25%30%Premises'security(smartalarmsystems,smokedetectors,doorlocks,securitycameras)26.2%Condition-basedmaintenance(sensorstomonitormaintenanceneedsofmachinesorvehicles)11.7%Energyconsumptionmanagement(smartmeters,thermostats,lights)9.4%Productionprocesses(sensorsorRFIDtagstomonitororautomateproductionprocesses)6.6%Logisticsmanagement(sensorsfortrackingproductsorvehiclesinwarehousemanagement)4.2%3.9%Customerservice(smartcamerasorsensorstooffercustomersapersonalizedshoppingexperience)41Description:In2021,26.2percentofenterprisesinCzechiausedtheInternetofThings(IoT)forpremises'security(e.g.,smartalarmsystems,doorlocks,orsecuritycameras).Only4.2percentuseditforlogisticsmanagement(e.g.,sensorsfortrackingproductsorvehiclesinwarehousemanagement).ReadmoreNote(s):Czechia;2021;*Enterpriseswithatleast10peopleemployed,excludingfinancialsectorReadmoreSource(s):EurostatShareofcompaniesthatusetheInternetofThings(IoT)inHungaryin2021,bypurposeShareofcompaniesthatuseIoTinHungary2021,bypurposeShareofcompanies0%

2%4%6%8%10%12%14%16%Premises'security(smartalarmsystems,smokedetectors,doorlocks,securitycameras)13.4%Logisticsmanagement(sensorsfortrackingproductsorvehiclesinwarehousemanagement)8.4%Energyconsumptionmanagement(smartmeters,thermostats,lights)4.9%Customerservice(smartcamerasorsensorstooffercustomersapersonalizedshoppingexperience)4.7%Condition-basedmaintenance(sensorstomonitormaintenanceneedsofmachinesorvehicles)3.9%Productionprocesses(sensorsorRFIDtagstomonitororautomateproductionprocesses)3.6%42Description:Asof2021,over13percentofenterprisesinHungaryusedtheInternetofThingsforsecuringtheirpremisesbyusingsmartalarmsystems,smokedetectors,doorlocks,andsecuritycameras.Bycomparison,only3