運營管理理論與實踐（全英文）智慧樹知到答案2024年北京第二外國語學院

運營管理理論與實踐（全英文）北京第二外國語學院智慧樹知到答案2024年第一章測試

Productivityisexpressedas:（）.

A:outputplusinput

B:outputdividedbyinput

C:outputtimesinput

D:inputdividedbyoutput

E:outputminusinput

答案:BWhichofthefollowingisnotafactorthataffectsproductivity?（）.

A:standardizingprocesses

B:computerviruses

C:useoftheInternet

D:wirelesscellularphones

E:designoftheworkspace

答案:DForanorganizationtogrowitsmarketshare,itmust:（）.

A:lowerprices

B:advertiseusingmultimedia

C:exceedminimumstandardsofacceptabilityforitsproductsorservices

D:broadenitsmissionstatement

E:establishaninternetwebsite

答案:CWhichofthefollowingactivitiesisnotadirectresponsibilityofoperationsmanagement?（）.

A:Determiningtheexactmixofproductsandservicesthatcustomerswillwant

B:Planning&controllingtheoperations

C:Developinganoperationsstrategyfortheoperation

D:Designingtheoperationsproducts,services&process

答案:AThehierarchyandsequenceofplanninganddecision-makingis:mission,organizationalstrategy,tactics,andoperationaldecisions.（）

A:錯B:對

答案:B

第二章測試

"Qualityisdefinedbythecustomer"is______().

A:Amanufacturing-baseddefinitionofquality

B:Aproduct-baseddefinitionofquality

C:Auser-baseddefinitionofquality

D:Anunrealisticdefinitionofquality

答案:C______________isaboutsupplyingcustomerswithwhattheywantwhentheywantit.()

A:JAT

B:JIT

C:JUT

D:HET

答案:BTheaimofSixSigmainitiativeisto______().

A:noneoftheabove

B:improvequality

C:reducecost

D:both[A]and[B]

答案:DSixSigmastrategiesseektoimprovethequalityoftheoutputofaprocessby().

A:minimizingvariabilityinmanufacturing

B:alloftheabove

C:identifyingthecausesofdefects

D:removingthecausesofdefects

答案:BWhichkindofdefectcanbecalledasminordefect?().

A:Noneoftheabove

B:both[A]and[B]

C:Thecostofrepairingthedefectisless

D:Whichdoesnotreducetheusabilityoftheproductforitsintendeduse

答案:D

第三章測試

Productivityisdefinedastheratioofinputtooutput.（）

A:對B:錯

答案:BCompetitivenessrelatestotheprofitabilityofanorganizationinthemarketplace.（）

A:錯B:對

答案:AIfpeoplewouldonlyworkharder,productivitywouldincrease.（）

A:錯B:對

答案:ATrackingproductivitymeasuresovertimeenablesmanagerstojudgeorganizationalperformanceanddecidewhereimprovementsareneeded.（）

A:錯B:對

答案:AProductivityisdirectlyrelatedtotheabilityofanorganizationtocompete.（）

A:錯B:對

答案:B

第四章測試

Operationscanbeclassifiedaccordingtotheirvolumeandvarietyofproductionaswellasthedegreeofvariation&visibility.Whichofthefollowingoperationswouldbeclassifiedashighvolume,lowvariety?（）.

A:Afamilydoctor

B:Afastfoodrestaurant

C:Afrontofficebank

D:Acarpenter

答案:BOnepremiseofsupplychainmanagementis（）.

A:long-termrelationshipswithfewersuppliers.

B:allarepremisesofsupplychainmanagement.

C:encouragingmoresupplierstoprovideleverageduringnegotiations.

D:focusingnegotiationsoninitialpriceofpurchasedproducts.

E:limitinginformationsharingtoprotecttradesecrets.

答案:AWhichofthefollowingstatementsregardingapullsystemistrue?（）.

A:Manufacturingcycletimeisincreased

B:Workispulledtothedownstreamworkstationsbeforeitisactuallyneeded

C:Problemsbecomemoreobvious

D:Largelotsarepulledfromupstreamstations

答案:CWhichoneofthefollowingisaconcernexpressedbysuppliers?（）.

A:Eliminationofinplantinventory

B:Productionwithzerodefects

C:Deliverytothepointofuse

D:Largelotsizes

答案:BWhichoneofthefollowingisnotconcernexpressedbysuppliers?（）.

A:Proximity

B:Smalllotsizes

C:Desirefordiversification

D:Poorcustomerscheduling

E:Customersinfrequentengineeringchanges

答案:E

第五章測試

Whocreated“scientificmanagement?”（）.

A:HenryFord

B:JamesWatt

C:FrederickW.Taylor

D:EliWhitney

E:AdamSmith

答案:CAkeyfeatureofscientificmanagementisthatworkersaremotivatedonlyby_____（）.

A:Money

B:challengingwork

C:Love

D:Power

E:fame

答案:AToday’soperationsmanagementischaracterizedby:（）.

A:itsincreaseduseofcross-functionaldecisionmaking.

B:itsuseofcross-functionaljobsharing.

C:itsrelianceontheintranet.

D:itsuseoftheinternet.

E:itsuseofinterchangeableparts.

答案:EWhichofthefollowingwouldnotbeconsideredacorecompetencythatacompanymighthave?（）.

A:qualitycontroltechniques

B:aninefficientdistributionsystem

C:useofinformationtechnology

D:ahighlytrainedworkfo