【MOOC】商務(wù)英語(yǔ)-深圳信息職業(yè)技術(shù)學(xué)院 中國(guó)大學(xué)慕課MOOC答案

【MOOC】商務(wù)英語(yǔ)-深圳信息職業(yè)技術(shù)學(xué)院中國(guó)大學(xué)慕課MOOC答案Unit1單元測(cè)試1、【單選題】Asabusinessassistant,youneedgood_________skills.本題答案：【communication】2、【單選題】Asateaching/trainingassistant,youneedthe_________andplanningskills.本題答案：【instructional】3、【單選題】Asabusinessassistant,youneed_______.本題答案：【astrongcustomerserviceorientation】4、【單選題】Asateaching/trainingassistant,youneed_______.本題答案：【subjectknowledge】5、【單選題】Asabusinessassistant,youneed_______.本題答案：【excellentandactivelisteningskills】6、【單選題】Thepurposeofaresumeis_________.本題答案：【totellthereaderbrieflyaboutanumberofpointsofyourself】7、【單選題】Youneeda_________inyourresumetoholdyourreader’sattention.本題答案：【profile】8、【單選題】Theprofileusuallyconsistsof30to50wordstohighlightyourmain______andexperience.本題答案：【skills】9、【單選題】Togetreadyforthejobinterview,youneed_______.本題答案：【researchthecompanybeforethejobinterview】10、【單選題】It'simportanttoalwayshaveonegood________towear.本題答案：【suit】11、【單選題】UsetheInternettofindinformationaboutthecompany,its___________,andthejobsthecompanytypicallyhiresfor.本題答案：【management】12、【單選題】Thesafestandardinterviewclothingformenis___________.本題答案：【theclassicdarkbusinesssuit】13、【單選題】Inajobinterview,thesuitcanbewornwith_______.本題答案：【awhitedressshirt】14、【單選題】Forwomen,classic_________orneutralcolorpumpsareappropriateforanyjobinterview.本題答案：【black】15、【單選題】Duringtheinterview,alwaysfocusyourvisionon_________toshowyourrespectandattention.本題答案：【theinterviewer】16、【多選題】Asabusinessassistant,yourjobresposibilitiesincludetheusual_________（辦公室事務(wù)）anddealingwiththe________（消費(fèi)者需求）.本題答案：【officework#customers’needs】17、【多選題】Theskillsandqualitiesabusinessassistantneedsare:good_________（溝通）skills,_________（靈活性）,astrongcustomerserviceorientation,excellentandactivelisteningskills,andtheabilitytorespondtothecustomerinaconciseandeasilyunderstoodmanner.本題答案：【communication#flexibility】18、【多選題】Asateaching/trainingassistant,thefollowingskillsandqualitiesarewhatyouneed:theinstructionaland________（備課）skills,theabilitytomanagetheclassroom,introducediscipline,andbuildgoodrelationshipswithboththestudentsandparents,andthe_________（學(xué)科）knowledgeandtheskilltointegratetechnologyintothelessontoenhancelearning.本題答案：【planning#subject】19、【多選題】Thecoreteachercompetenciesrequiredforsuccessfulteachingalsoincludecompetenciesorbehaviorssuchas__________（解決問題能力）andjudgment,__________（適應(yīng)能力）andhighenergylevels.本題答案：【problem-solving#adaptability】20、【多選題】Thegoalofaresumeisnottogetyouajobortowinyoua_________（合同）,buttogetyouan__________（面試）ormeeting.本題答案：【contract#interview】21、【多選題】Aprofileisthebanner_________（標(biāo)題）ofyourresume,whichsummarizesyourmain_________（賣點(diǎn)）.本題答案：【headline#sellingpoints】22、【多選題】Practiceinterviewingbyhavingafriendorfamilymemberrunthrough_________________（典型的問題）withyou.本題答案：【typical#questions】23、【多選題】Printoutextracopiesofyour_________（簡(jiǎn)歷）andanyother___________（證書）youwanttoshowtotheemployer.本題答案：【resume#certifications】24、【多選題】Inajobinterview,thecolorofyourtieshouldbe________（更暗）thanthecolorofyourshirtandavoidatiethatistoo________（鮮艷的）.本題答案：【darker#bright】25、【多選題】Avoid_________（短的）skirts.Thehemofyourskirtshouldfalljustaboveoronyour_______（膝蓋）soyoucansitcomfortably.本題答案：【short#knees】Unit2單元測(cè)試1、【單選題】Exhibitionsareveryimportant_____opportunitiesforcompanies.本題答案：【promotional】2、【單選題】WhichofthefollowingisNOTthebenefitsofattendingatradeshowsforacompany?本題答案：【Travelaroundtheworldtobroadenone’shorizon】3、【單選題】IfbabytoysareyourmajorproductsandyourcompanywantstoexplorethemarketintheUnitedStates,whichofthefollowingtradeshowisthemostsuitableonetoattend?本題答案：【NewYorkBabyShow】4、【單選題】Organizingyourparticipationforatradefairisveryimportantto___thatthetradefairisasuccess.本題答案：【ensure】5、【單選題】WhichofthefollowingisNOTtrueasforthepreparationsforattendingatradeshow?本題答案：【Alltheexhibitorsshouldpreparesamplestobetakentothefair.】6、【單選題】Makesureallthepromotionalmaterialsfortradeshowsshouldbe_____designed.本題答案：【professionally】7、【單選題】Whichofthefollowingshouldbepreparedbeforeattendingatradeshow?本題答案：【Howtohandabrochureand/orsampletoeveryvisitorofthestand?】8、【單選題】Thequalifiedtradeshowstaffshouldbeknowledgeableaboutthecompanyandtheproducts,______proactiveand______aboutattendingthetradeshow.本題答案：【motivated;enthusiastic】9、【單選題】WhichofthefollowingisNOTtheappropriatetradeshowetiquettes?本題答案：【Chatwithotherboothstaffandignorethecomingvisitors】10、【單選題】______bodylanguagelikeslouchingorleaningondisplaysandcrossingarmsarenotallowedinatradeshow.本題答案：【Uninviting】11、【單選題】Whichofthefollowingboothtypeissuperiorinlocationandcanattractmostofthevisitors?本題答案：【Islandbooth】12、【單選題】WhichofthefollowingisNOTtrueasforthepreparationofproductsbeforeattendingatradeshow?本題答案：【Oneshouldprepareaformalsuit.】13、【單選題】WhichofthefollowingisNOTthepromotionalmaterialsforatradeshow?本題答案：【businesscards】14、【單選題】Arrange____freightforwarding,deliveryandclearanceofthesamplesandpromotionalmaterialsarealsoimportant.本題答案：【for】15、【單選題】Don’tforgetto____flightticketsandothertravelarrangements.本題答案：【book】16、【多選題】Tradeshowsbringthousandsofbuyersandsellersinoneplaceinashortspanoftime,thusitisaverypowerful_____________(營(yíng)銷手段).本題答案：【marketing#medium】17、【多選題】Youneedtopreparethepromotionalmaterialssuchasbrochure,______(產(chǎn)品目錄冊(cè)),flyers,__________(價(jià)格表)andpostersetc.本題答案：【catalogue#pricelist】18、【多選題】Preparefor________________(與客戶互動(dòng))isalsothekeytothesuccessofattendingatradeshow.本題答案：【customer#interaction】19、【多選題】Theboothstaffarethebrandfaceofthecompany,whattheydo,sayorevenconveywiththeir_____________(肢體語(yǔ)言)canreflectbackontheentirecompanyasawhole.本題答案：【body#language】20、【多選題】______(態(tài)度)isoneofthemostimportanttradeshow_______(禮儀).本題答案：【Attitude#etiquettes】21、【多選題】Professionalpersonalgroomingcanhelptoleaveagood___________(第一印象)onthetradeshowvisitors.本題答案：【first#impression】22、【多選題】Goodpersonalqualityandprofessionalbehavioratthetradeshowhelpstoattractmorevisitorsandmakethe________(展會(huì))a_______（成功）.本題答案：【exhibition#success】23、【多選題】Before__________(申請(qǐng))abooth,weneedtodecideontheobjectivefirst.本題答案：【applying#for】24、【多選題】Inpreparingforanexhibition,weneedtobeclearofthe__________(核心信息)thatwehopetocarryoverthestandvisitors.本題答案：【core#message】25、【多選題】Preparea________(演講、展示)isalsoveryimportantbefore_______(會(huì)見)thecustomers.本題答案：【presentation#meeting】Unit3單元測(cè)試1、【單選題】Theroastbeeflooksgood.Letmehavea().本題答案：【slice】2、【單選題】AsaChinesetradition,youcannot()afishduringameal.本題答案：【flip】3、【單選題】Haveyoufinalizedthe()fortomorrow’smeeting?本題答案：【agenda】4、【單選題】whydotheyalways()meetingsforFridayafternoon?Itistheworsttime.本題答案：【check】5、【單選題】OK,that’sallfortoday.Thenext()meetingwillbethefirstweekofthemonth,asusual.本題答案：【urgent】6、【單選題】who’sgongingtotake()fortoday’smeeting?本題答案：【minutes】7、【單選題】I’msorryIcan’t()themeetingtomorrow;I’moutoftheofficeallday.本題答案：【attend】8、【單選題】Wecan’t()themeetinginthisroom;it’snotbigenough.本題答案：【hold】9、【單選題】Theproblemisn’treallyour().本題答案：【fault】10、【單選題】Thedelayis()toproductionproblemsatthefactory.本題答案：【due】11、【單選題】YourbikewasorderedthelastweekinMarch,and()wasexpectedthelastweekinMarch.本題答案：【delivery】12、【單選題】Iwouldliketo()thereservationofonedoubleroomfor21st-22ndApril.本題答案：【confirm】13、【單選題】Slurping()isconsideredacourtesyinJapanbutnotinothercountries.本題答案：【aloud】14、【單選題】Pleasenotethatyoumustpresentthesame()cardonarrivalatthehotel.本題答案：【credit】15、【單選題】Thepersonwhocleansyourroomiscalleda()maid.本題答案：【chamber】16、【多選題】Pleasefastenyourseatbeltsfor______________（起飛）.本題答案：【take#off】17、【多選題】Passengersin______________（商務(wù)艙）canboardnow.本題答案：【business#class】18、【多選題】Pleaseshowyour____________（登機(jī)牌）onrequest.本題答案：【boarding#pass】19、【多選題】Tocalla____________（空乘）,pleasepressthebuttonaboveyourhead.本題答案：【flight#attendant】20、【多選題】FlightstoLondon:please_____________（辦理登機(jī)手續(xù)）atdesks12-16.本題答案：【check#in】21、【多選題】Youmust____（不）leaveyour_______（行李）unattendedatanytime.本題答案：【not#luggage】22、【多選題】Youcanreceivearefundofthe___________（機(jī)票價(jià)格）.本題答案：【ticket#price】23、【多選題】Couldyou_____（發(fā)）mean_____（電郵）withthebookingdetails?本題答案：【send#email】24、【多選題】You’retoolatetocheckinnow.The______（航班）isalready______（登機(jī)）.本題答案：【flight#boarding】25、【多選題】Youcan____（預(yù)定）inadvanceoryoucan____（購(gòu)買）aticketontheday.本題答案：【book#buy】Unit4單元測(cè)試1、【單選題】_______istheprocessoflettingconsumersknowwhytheyshouldchooseyourproductorserviceoverthoseofyourcompetitors’.本題答案：【Marketing】2、【單選題】Toeffectivelymarketaproductorservice,it'simportanttoidentifywhat_____itfromcompetingproductsorservices.本題答案：【differentiates】3、【單選題】_______isimportanttoconsiderwhendeterminingareasofdistribution.本題答案：【Thetypeofproductsold】4、【單選題】Thesalepriceoftheproductreflectswhatconsumersare____topayforit.本題答案：【willing】5、【單選題】Determinationofthebestmediumstocommunicatethemessageanddecisionsaboutthe______ofthecommunicationalsoareimportant.本題答案：【frequency】6、【單選題】______istheprocessofactuallyconvincingsomeonetobuyfromyourbusiness.本題答案：【Sales】7、【單選題】Salesofteninvolvessomelevelofinterpersonal______thatpersuadesaleadtobecomeacustomer.本題答案：【interaction】8、【單選題】Toconvinceprospectivebuyers,customers,andinvestors,youneedtomakeyourpresentationsoundmore________.本題答案：【professional】9、【單選題】EachyearNikesponsorsmanyexcellentathletesandsportsteamsaroundtheworld,withthehighly_______trademarksof“Justdoit”andtheswooshlogo.本題答案：【recognized】10、【單選題】Ourfactorycoversatotalareaof20000_______with5000staffmembers.本題答案：【squaremeters】11、【單選題】Ourdishwashersareapprovedasbeingsoundefficient-helpingtoreduceunnecessary________.本題答案：【noisepollution】12、【單選題】Bepreparedtolistentothe_______andtakenotesofcommentssoyoucanusetheirfeedbacktoimproveorrefinefuturepresentations.本題答案：【audience】13、【單選題】It'sworthhiringsomeonetocreateawebsitethatismodern,attention-grabbing,and_______.本題答案：【mobilefriendly】14、【單選題】Youwillwanttoconsidervariousemailliststhat______tothespecificneedsofeachindividual.本題答案：【cater】15、【單選題】Ifyou_____these5digitalstrategies,youcouldbeonyourwaytocreatingaconcreteinternetmarketingstrategythathelpsyoubringsinmorecustomersandretainnewones.本題答案：【employ】16、【多選題】Forabusinessto“sellssomethingtosomeone”thebusinessmusthavetheright___,intherightplace,andfortheright____.本題答案：【product#price】17、【多選題】Marketingprofessionalsneedtoconsidercostsrelatedtoresearchanddevelopment,_______,marketing,and________—otherwiseknownascost-basedpricing.本題答案：【manufacturing#distribution】18、【多選題】Jointmarketingcampaignsalsoarecalledapromotionalmix.Activitiesmightinclude_______,salespromotion,________,andpublicrelations.本題答案：【advertising#personalselling】19、【多選題】Strongsalestechniquesarevitaltodrivingbusiness___and____.本題答案：【revenue#growth】20、【多選題】Ourmainproductsaresilkgarments,forboth_____and______markets.本題答案：【domestic#overseas】21、【多選題】Thesellerprovidesfreedoor-to-doorinstallation,one-yearwarrantyfor________andthree-yearwarrantyfor_________.本題答案：【thewholemachine#themainparts】22、【多選題】Onceasalespersongetanideaofwhatcustomersarelookingforina___or____,he/shecanadjusthis/hersalespitchaccordingly.本題答案：【product#service】23、【多選題】TheSAFCOdeskis48incheswide，27inches____andabout30inches____.本題答案：【deep#high】24、【多選題】Searchengine_____and______arepartofwhathelpsmakeyourbusinessappearhigheronalistofsearchengineresults.本題答案：【marketing#optimization】25、【多選題】Yourblogbecomessomewhereyoucanoffer______,sharebitsofinformation,andreally____withyourcustomers.本題答案：【advice#connect】Unit5單元測(cè)試1、【單選題】InUnit5,wewilldealwith4majorstepsinthebusinessnegotiation:pricenegotiation,paymentterms,shipmentandthe__________.本題答案：【contract】2、【單選題】Whatstrategyisadoptedbytheexporter?__________“IfIwereinyourplace,Iwouldconsidernotonlythepricebutalsothequality.Wehadaclosestudyofthelatestmarketandfoundthattherawmaterialofourskirts-silkissuperiortothatofotherbrands.”本題答案：【Qualityisthebestpolicy.】3、【單選題】Whatstrategyisadoptedbytheexporter?__________“Thepriceisbasedonthenumberofunitsthatyouorder.ThebestwecandoistoofferyouaunitpriceofUSD1.85ifyoucanincreasethequantityupto3,000units.”本題答案：【Thelowerpriceisofferedforthelargerquantity.】4、【單選題】Whatstrategyisadoptedbytheexporter?__________“PleasenotethatthepriceofrawmaterialshasrisensharplyfromUSD100peryardtoUSD130recently.”本題答案：【Emphasizetherisingcost.】5、【單選題】Whatstrategyisadoptedbytheexporter?__________“Sorry!Weareunabletocutthepricebecausethereislittleprofitmarginleft.However,wewillprocessthedeliveryasearlyaspossibletomakesuretheproductsarrivebeforetheChristmasshoppingseasonstarts.”本題答案：【Meeteachotherhalfway.】6、【單選題】WhichtypeofT/Tfollowstheprincipleofpaymentfirstandshipmentafterwards?__________本題答案：【fullpaymentinadvance】7、【單選題】Whichofthepaymenttermsisthesafestone?__________本題答案：【L/C】8、【單選題】Whichofthefollowingpaymenttermsistheeasiesttohandle?__________本題答案：【T/T】9、【單選題】Intermsoffee,whichofthefollowingpaymenttermsisthecheapest?__________本題答案：【T/T】10、【單選題】Whichshippingdocumentistheofficialcontractbetweentheshipperorownerofgoodsandthefreightcarrier?__________本題答案：【billoflading】11、【單選題】Whichshippingdocumentisalistofgoodsinformationdetailneededfortransportationpurpose?__________本題答案：【packinglist】12、【單選題】Whichshippingdocumentisadocumentrequiredbycustomstodeterminetruevalueoftheimportedgoods,forassessmentofdutiesandtaxes?本題答案：【commercialinvoice】13、【單選題】Inbusinessnegotiation,whichofthefollowingsentencecanbeusedtocheckthecontractclauses?__________本題答案：【W(wǎng)ouldyoupleasecheckitandseeifitcontainsallthemainpointswehaveagreeduponduringnegotiations?】14、【單選題】Inbusinessnegotiation,whichofthefollowingsentencecanbeusedtoconfirmothertermslikepaymentterms?__________本題答案：【Ithinkalltheotheritemsarestrictlyinconformitywiththetermsweagreedon.】15、【單選題】Whichofthefollowingdocumentsisnottobepreparedbytheseller?__________本題答案：【PO】16、【多選題】Beforesigningthecontract,boththeexporterandtheimporterwillnegotiateonthespecifictradetermssuchas__________（價(jià)格）,quantity,__________（支付條款）,packaging,shipment,insurance,inspectionandsoon.本題答案：【prices#paymentterms】17、【多選題】The5strategiesforbusinessnegotiationsincludethe__________（好質(zhì)量）,lowerpriceforthelargerquantity,emphasisontherisingcost,changingthe__________（包裝方式）andmakingconcessions.本題答案：【goodquality#packagingmethod】18、【多選題】Wehavetomakethepreparationsinadvance.Forexample,weshouldfullyunderstandthe__________（優(yōu)勢(shì)和劣勢(shì)）ofthecustomer,hisneeds,thepricewecanoffer,__________（競(jìng)爭(zhēng)對(duì)手價(jià)格）inthesamelineofbusiness.本題答案：【advantagesanddisadvantages#thepriceofthecompetitors】19、【多選題】Fourmethodsofpaymentarepopularintheinternationaltrade:__________（電匯），D/P,D/Aand__________（信用證）.本題答案：【T/T#L/C】20、【多選題】Forsmallorders,__________（電匯）istheprimarychoicewhileforthebigorders,__________（信用證）isthefirstchoice.本題答案：【T/T#L/C】21、【多選題】Fornewcustomers,__________（信用證）isthebetterchoicewhileforoldones,__________（電匯）isthebestchoicefollowedbyD/PorD/A.本題答案：【L/C#T/T】22、【多選題】Thereare5majortypesofshippingdocumentsyouneedforinternationalshipping:__________（提單）,packinglist,commercialinvoice,__________（保險(xiǎn)單）andcertificateoforigin.本題答案：【billoflading#insurancepolicy】23、【多選題】Thebillofladingusuallyincludesthebasicinformationoftheshipperandtherecipient,a__________（描述）ofthegoodsalongwithquantitiesand__________（總重量）.本題答案：【description#totalweight】24、【多選題】Both__________（銷售合同）and__________（形式發(fā)票）functionasthedocumentstoconfirmtheorder.本題答案：【S/C#PI】25、【多選題】Generallyspeaking,7kindsofinformationareincludedinatypicalS/C:exporter'sinformation,importer'sinformation,S/Cinformation,__________（產(chǎn)品細(xì)節(jié)）,bankaccountinformation,notesforimporterand__________（簽名）.本題答案：【productdetails#signatures】Unit6單元測(cè)試1、【單選題】Thefirststeptodealwithcustomer’scomplaintisto______.本題答案：【listen】2、【單選題】Youcan______backtothecustomerwhatthey'resayingtoshowthatyoureallyunderstandwhattheysaid.本題答案：【repeat】3、【單選題】Youcanusethestructure“_______________”torepeatthecustomer’squestions.本題答案：【W(wǎng)hatyou’resaying】4、【單選題】Whatisthebestwaytoapologize?本題答案：【I'msorryyou'vehadabadexperience.】5、【單選題】Whatistheappropriatewaytosaythankyou?本題答案：【W(wǎng)eappreciateit.】6、【單選題】HowtodealwithMr.Know-it-all?本題答案：【Stayprofessional.】7、【單選題】VacationatDisneyWorldisgoingtobeaonce-in-a-lifetime__________forus.本題答案：【experience】8、【單選題】Whenthecustomergetsveryangry,andmaybetheystartswearing.Don'tget______.本題答案：【upset】9、【單選題】Iamreallysorry.Iunderstandyoursituationisvery__________rightnow.本題答案：【tough】10、【單選題】Thebestwaytohandleanangrycustomeristoletthem______out.本題答案：【vent】11、【單選題】Remember,angrycustomersarenotblamingyou;theyareblamingthecompanysodonottakeanything____________.本題答案：【personally】12、【單選題】Inthisageofautomationandinstantgratification,alittle______________goesalongway.本題答案：【personalization】13、【單選題】You'retellingcustomersthatyoucarethattheyknowhowtouseyourproductandtheycanalsolearnsomethingnewby______.本題答案：【tutorials】14、【單選題】Delightingyourcustomersisa__________aspectofyourbusinessgrowingbetter.本題答案：【critical】15、【單選題】Everyoneloves__________.本題答案：【freestuff.】16、【多選題】WhatdoesLASTstandforincustomerservice?L:ListenA:__________S:____________T:Thank本題答案：【Apologize#Solve】17、【多選題】Ifyoudon’tknowwhattodo,youcantellthembysaying:I'mnot______（把握）howtoresolvethissituation.Letme______（確認(rèn)）withmymanager.本題答案：【sure#check】18、【多選題】Mr.One-wordisusuallyjust______（沉默的）butalso________________（注重細(xì)節(jié)的）.本題答案：【silent#detail-oriented】19、【多選題】MissTalkativeisusuallyjolly,______（友好的）,andoverly______（精力充沛的）.本題答案：【friendly#energetic】20、【多選題】Forverificationpurposes,canIgetyour___________（名字）and___________（出生日期）,please?本題答案：【name#birthdate】21、【多選題】Customerdelighthappenswhenyou___________（使某人驚喜）acustomerby___________（超越）expectations.本題答案：【surprise#exceeding】22、【多選題】Delightingcustomersusuallyhappensthroughtheuseof___________（禮品）,___________（獎(jiǎng)賞）,communication,andwiththehelpofyourteam.本題答案：【gifts#respect】23、【多選題】Byestablishingareferralprogramthatoffersdiscounts,points,orfreebiestopeoplewhohelpdrivenewcustomersyourway,you’rereallyhittingtwo______withone______.（一石二鳥）本題答案：【birds#stone】24、【多選題】Youcangiveyourcustomersavarietyoftutorialsvia______（郵件）or______（社交媒體）.本題答案：【email#socialmedia】25、【多選題】Writingahandwrittencardisapowerfulwaytoexpressyour_____________（感激之情）fortheirbusinessandit’sagreatwaytomakeagoodfirst_____________（印象）onyournewestcustomers.本題答案：【appreciation#impression】期末考試1、【單選題】Thesafestandardinterviewclothingformenis___________.本題答案：【theclassicdarkbusinesssuit】2、【單選題】Duringtheinterview,alwaysfocusyourvisionon_________toshowyourrespectandattention.本題答案：【theinterviewer】3、【單選題】Organizingyourparticipationforatradefairisveryimportantto___thatthetradefairisasuccess.本題答案：【ensure】4、【單選題】Thequalifiedtradeshowstaffshouldbeknowledgeableaboutthecompanyandtheproducts,______proactiveand______aboutattendingthetradeshow.本題答案：【motivated;enthusiastic】5、【單選題】Whichofthefollowingboothtypeissuperiorinlocationandcanattractmostofthevisitors?本題答案：【Islandbooth】6、【單選題】Thedelayis_______toproductionproblemsatthefactory.本題答案：【due】7、【單選題】Thepersonwhocleansyourroomiscalleda_____maid.本題答案：【chamber】8、【單選題】Toeff