城市軌道交通客運(yùn)服務(wù)英語(yǔ)（第二版）課件 3.2 Ticketing 票務(wù)相關(guān)

UrbanRailwayTransitOperationandServiceEnglishENTER1.graspthemainwordsandphrases2.masterthekeylanguagepointsandsentencestructuresinthedialogues;3.understandthecorrectexpressionsinthesubwaystation.TeachingObjectivesCONTENTSPart1StationReceptionEnglish接待用語(yǔ)Part2TicketAffairs

票務(wù)事務(wù)Part3ServiceInTheConcourse站廳服務(wù)Part4ServiceInthePlatform站臺(tái)服務(wù)Part5DisposalofPassenger’sSppecialAffairs

乘客特殊事務(wù)處理

Task3.2Ticketing

票務(wù)相關(guān)Part2TicketAffairs

票務(wù)事務(wù)UsefulSentenceandExpressionsDialogue1Overdue車(chē)票已經(jīng)過(guò)期P:Whycan’tIcross/pass/gothroughthegate?

為什么我的車(chē)票無(wú)法出站？S:Pleasegivemeyourticket，letmehaveacheck.

請(qǐng)把您的車(chē)票給我，讓我查一查。P:OK.Hereyouare.IstheSJTwillbecollectedbytheExitGatewhenPassengerexitsthemetro?

好的，給您。請(qǐng)問(wèn)乘客出站時(shí)單程票由出閘機(jī)回收嗎？S:Yes.Sorry,Sir/Madam.Yourticketisoverdue.YoucanonlyusetheSJTthedayitissold.Pleasebuyanotherone，wewillkeepthisone.

是的，不好意思，先生/女士，您的車(chē)票已過(guò)期了。單程票售賣(mài)當(dāng)天有效。請(qǐng)另外購(gòu)票，我們將回收該張車(chē)票。P:O，Igotit.

哦，我明白了。Notes:PreferstoPassengerSreferstoStationStaffP代表乘客S代表車(chē)站員工

Dialogue2FreeTicket免費(fèi)出站票P(pán):Whycan’tIgothroughthegate?

為什么我的車(chē)票無(wú)法進(jìn)站？S:Pleasegivemeyourticketandletmehaveacheck.

請(qǐng)把您的車(chē)票給我，讓我查一查。P:OK.Hereyouare.

好的，給您。S:Sir/Madam.Wehavecheckedtherecordofyourticket.Thebalancehadnotbeendeductedattheexit-gatelasttime.Pleasepaytheminmumfare2yuanforyourjourney.

先生/小姐，我們查過(guò)您車(chē)票的記錄。上次的余額沒(méi)有正常在出閘機(jī)處扣除，請(qǐng)付上次車(chē)程的最小費(fèi)用2元。P:O，Igotit.

哦，我明白了。S:Pleasefollowme.Thiswayplease.Wewillgiveyouanoherticketforfreetopassthegate.Pleasesignyournamehere.Hereisyourticket.Sorrytokeepyouwaiting.

請(qǐng)跟我這邊走。我們將給您一張免費(fèi)的車(chē)票出站。請(qǐng)?jiān)谶@里簽名。這是您的車(chē)票，很抱歉耽誤您的時(shí)間。Notes:PreferstoPassengerSreferstoStationStaffP代表乘客S代表車(chē)站員工

TranslatethefollowingsentencesintoEnglish:

單程票在售出當(dāng)站，當(dāng)日乘