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CONSUMER&

BRANDBrandKPIs

for

smartphones:

Huaweiin

MexicoConsumer

Insights

reportJanuary2025Discover

your

Brand

KPI

scores.

Benchmark

against

competitors

and

measureyour

brand’s

marketimpactIntroduction:

studydetailsThe

reportMethodologyThisreport

hasbeen

created

usingthe

datafromStatista’sConsumer

InsightsBrand

KPIs.Thereportprovides

you

with

key

consumer

insightsandbenchmarks

forabrand’sperformance

againsttheindustryoverall

and

theircompetitors.Design:OnlineSurveyDuration:

approx.

15

minutesLanguage:official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeRegions:Brazil,Germany,

India,

Mexico,

U.S.

and

UKNumberofrespondents:approx.

3750Ourdataallows

you

tomeasure

each

brand’spositioninthe

market

bycreating

aprofile

usingStatista’s5key

performance

indicators.

Which

are:

awareness,popularity,ownership,

loyalty,and

media

buzz.Sample:

Internet

users,

aged18

-64,

quotasset

ongender

and

ageThisreport

is

basedon

Huawei’s

performance

inthesmartphone

market.Fieldwork:July-August2024Ifyou

would

liketofind

out

more

abouttheConsumerInsightsatStatista

or

theBrandProfiler,

please

clickthe

linkbelow.2Notes:Forthis

report

“Usage”indicates

the

specific

“Ownership”Sources:

Statista

Consumer

Insights

Global,

asofJanuary202559%

of

Huaweiowners

display

loyalty

towards

the

brandIntroduction:

key

insightsWhodoesthebrandappeal

to?How

doesthebrandperform

inthemarket??Huawei’s

branding

resonates

more

with

Millennials?Huawei

generally

appealstowomen

more

than

men?Huawei

ranksthird

inawareness

within

thesmartphone

market?Thepopularity

ratingof

Huawei

is42%?Huawei

rankssixth

inownership?Among

Huawei

enthusiasts,35%

fallunderthe

high-income

category?Consumers

want

theirsmartphone

brandsto

havecleverness,

innovation,andreliability?Interms

of

loyalty,Huawei

is

ninth

inMexico?Huawei

hasascore

of46%

formedia

buzz3Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025CHAPTER

01Brand

profileInthissection,

we

show

the

demographics

and

attitudesof

consumers

who

saytheylikethisbrandversus

the

share

ofindustryusers.

Thechapteraimsto

bringclarity

tocompanies

who

want

to

know

whotheirbrandingiscurrently

appealingtoand

what

theythinkaboutthe

industry.4Awarenessis

the

highest

scoring

KPI

for

Huawei

at

96%Brand

profile:

snapshotBrand

performance

of

Huawei

inMexico96%59%46%42%15%AwarenessPopularityUsageLoyaltyBuzz5Notes:Smartphones

‘a(chǎn)wareness’,‘popularity’,

‘ownership’,

‘loyalty’and

‘buzz’

by

brand;

Multi

pick;

Base:

n=1,244,

all

respondents(awareness),

n=1,193,

respondents

who

know

the

individual

brand

(popularity),

n=1,193,

respondentswho

know

the

individual

brand

(ownership),

n=174,

respondents

who

have

owned

the

individual

brand

(loyalty),

n=1,193,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025Huawei’s

branding

resonates

more

with

MillennialsBrand

profile:

consumer

demographics

(1/3)Measuring

attitudesand

opinions

among

generationshelpsidentifyyourtarget

audience

foryournextcampaigns.Share

ofgenerations43%38%Withthatinmind,when

looking

atthe

shareofconsumers

who

likeHuawei

bygeneration

versus

theshareof

industryusers

ingeneral,

we

cansee

thatHuawei

islikedby3%

ofBaby

boomers

and23%

ofGen

Xers,

whereas

thetotalshare

ofindustryusers

is4%

and

24%,

respectively.34%31%24%23%ForMillennials

andGen

Z,

43%

and

31%

feel

positivelytowards

Huawei,

versus38%

and34%.

Socurrently,forHuawei,

Millennials

connect

most

with

theirbrandcompared

to

theoverall

industryuser.4%3%Gen

ZMillennialsGen

XBaby

BoomerBrand

enthusiastIndustryuser6Notes:“How

oldareyou?”;Single

Pick;“When

it

comestosmartphones,

which

ofthe

following

brands

do

youlike?”;

Multi

Pick;

Base:n=496,

Huawei

enthusiast,

n=1,220,

smartphone

ownersSources:

Statista

Consumer

Insights

Global,

asofJanuary2025Huawei

generally

appeals

to

women

more

than

menBrand

profile:

consumer

demographics

(2/3)GenderTheGender

splitbetween

brandenthusiastsof

Huawei

shows

thatwomen

are

more

likely

tohaveanaffinity

with

thebrand

compared

tomen.LGBTQIA+statusUnderstanding

and

respecting

thediverse

needsandidentitiesof4%6%consumers

is

becoming

more

and

moreimportant,notjustfrom

asensitivitypointof

view,

but

also

fromrecognizingpotential

businessopportunities

thatcome

withinclusivity

and

diversity.

Andcurrently,

Huawei

hasasimilarproportion

of

LGBTQIA+

consumerswhen

compared

tothe

industryusers

ingeneral.51%49%51%49%51%

ofwomen

likeHuawei

compared

to49%

ofmen,

whereas

for

the

overallindustry,51%

of

women

own94%smartphones

compared

to

49%

of

men.92%4%

of

Huawei

enthusiastsconsiderthemselves

to

bepartof

the

LGBTQIA+community

compared

to6%

amongindustryusers

overall.Brand

enthusiastFemaleIndustryuserMaleBrand

enthusiastIndustryuserNot

givenYesNo7Notes:“What

is

yourgender?”;Single

Pick;“Doyouconsider

yourself

partofthe

LGBTQ+community?”;

Single

Pick;

“When

it

comes

to

smartphones,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;

Base:

n=496,

Huaweienthusiast,

n=1,220,

smartphone

ownersSources:

Statista

Consumer

Insights

Global,

asofJanuary2025Among

Huawei

enthusiasts,

35%

fall

under

the

high-income

categoryBrand

profile:

consumer

demographics

(3/3)HouseholdincomeThegraphillustratestheannualhousehold

income

distribution

amongenthusiastsof

thebrand

andownerswithin

the

industry.HouseholdtypeThechartshows

thehousehold

type,takinginto

account

factorssuchashousehold

size,

familystructure,

andthe

number

ofchildren.5%7%Single35%36%14%15%CoupleSingleparentNuclear35%

ofHuawei

enthusiastsare

fromhigh-income

households.Huawei’s

brandisgenerally

enjoyedmore

byconsumers

who

arepartof

amulti-generational

household,

12%

ofHuawei

enthusiastshavethis

currentlivingsituation.9%8%33%32%32%34%32%Multi-generational12%10%22%24%32%ExtendedOther3%3%Brand

enthusiastIndustryuserLowHighMediumBrand

enthusiastIndustryuser8Notes:Recode

based

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;Typology

basedon

’’household

size’’,

’’household

constellation’’

and

’’children

under

the

ageof14

in

household’’;

Single

Pick;“When

it

comesto

smartphones,

which

ofthe

following

brands

do

you

like?”;Multi

Pick;Base:

n=496,

Huawei

enthusiast,

n=1,220,

smartphone

ownersSources:

Statista

Consumer

Insights

Global,

asofJanuary2025Consumers

want

their

smartphone

brands

to

have

cleverness,

innovation,

andreliabilityBrand

profile:

qualitiesQualitiesownerswant

from

smartphone

brandsForsmartphones,

the

top

threequalitiesowners

want

from

abrand

arecleverness,

innovation,andreliability.Authenticity80%Thrill/ExcitementSustainabilityBoldnessClevernessHuawei

owners

alsoappreciate

thesekey

attributes,indicating

Huawei

exudesthese

qualities.60%40%20%0%SocialresponsibilityCoolnessThequalitiesthatHuawei

enthusiastsareleast

focused

on

areboldness

andinclusiveness.ReliabilityExclusivityHuawei

should

work

on

promotinginnovation

to

convert

enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When

it

comesto

smartphones,

which

ofthese

aspects

are

mostimportant

to

you?”;Multi

Pick;

“When

it

comes

tosmartphones,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;

“When

it

comes

tosmartphones,which

ofthe

following

brands

have

youpurchased

in

the

past

12

months?”;

Multi

Pick;Base:n=174,

Huawei

owners’,

n=496,

Huawei

enthusiast,

n=1,220,

smartphone

ownersSources:

Statista

Consumer

Insights

Global,

asofJanuary2025Among

Huawei

fans,

44%

state

that

they

get

excited

about

smartphonesBrand

profile:

attitudesWhat

doconsumersthink

ofsmartphones

ingeneral?54%52%44%39%37%34%30%29%27%24%11%10%Sustainability

is

Ivaluealow

priceimportant

to

me

over

highqualityIamwellinformedIrely

onbrands

Iget

excited

about

IliketotalkaboutIknow

and

trustsmartphonestopicsrelating

tosmartphonesBrand

enthusiastIndustryuser10

Notes:“Which

ofthese

statements

about

smartphones

do

youagreewith?”;

Multi

Pick;“When

it

comesto

smartphones,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=496,

Huawei

enthusiast,

n=1,220,

smartphoneownersSources:

Statista

Consumer

Insights

Global,

asofJanuary2025CHAPTER

02Brand

KPIs

&

benchmarkingInthischapter,youcansee

howabrandperforms

againsttheirmaincompetitors

inthe

marketplace.Thissection

allows

benchmarking

ofthekey

performance

indicatorsfrom

the

brandprofile

againsttheindustryasawhole

andotherindustryleaders.1159%

of

Huaweiowners

display

loyalty

towards

the

brandBrand

KPIs

&benchmarking:

IndustrycomparisonBrand

performanceWhen

itcomes

to

smartphones,

the

averageawareness

ofabrandinMexico

is85%.

Awareness

ofHuawei,

however,

isat96%.Awareness42%

ofMexican

smartphone

owners

saytheylikeHuawei,

compared

to

anindustryaverage

brandpopularity

of36%.15%

ofindustryowners

inMexico

saythey

ownHuawei,

with

theaverage

ownership

of

abrand

at18%.BuzzPopularity59%

ofbrandowners

saythey

would

purchasethebrandagain,compared

toanaverage

loyalty

score

of67%.Huawei

hasbeen

noticed

more

inthe

mediacompared

to

other

brands,with

a“Buzz”score

of46%compared

to

39%.LoyaltyBrandUsageIndustryaverageSooverall,

the

results

showtheir

performance

tobeabove

average

compared

to

theindustry.12

Notes:Smartphones

‘a(chǎn)wareness’,‘popularity’,

‘ownership’,

‘loyalty’and

‘buzz’

by

brand;

Multi

pick;

Base:

n=1,244,

all

respondents(awareness),

n=1,193,

respondents

who

know

the

individual

brand

(popularity),

n=1,193,

respondentswho

know

the

individual

brand

(ownership),

n=174,

respondents

who

have

owned

the

individual

brand

(loyalty),

n=1,193,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025Huawei

ranks

third

in

awareness

within

the

smartphone

marketBrand

KPIs

&benchmarking:

awarenessSummaryAwarenessofHuaweiRank#

BrandAwareness

%Driving

recognition

will

lead

to

growing

yourcustomerbaseand

measuring

brandawareness

isakeycomponent

toachieve

this.Withthisscore,

you

cangaugethe

current

market

presence

ofabrand,understandthebrand’svisibility,competitiveness,

andrecognition

among

theirtarget

audience.

Further

tothis,itisaperfect

way

toassess

yourcurrentmarketing

strategies.4%1SamsungGalaxy98%96%96%96%88%86%84%83%67%57%2MotorolaHuawei34AppleiPhoneXiaomi/MiAlcatel5Usingtheconcept

of

aided

brand

recognition,

showingrespondents

both

the

brand’slogo

andthe

writtenbrandname,we

asked:

“Doyou

know

thisbrand,

evenifonly

byname?”.67OPPO8ZTEOutofallrespondents,

96%

were

aware

of

Huawei.Thisranksthemthirdcompared

tootherbrandssurveyed

inthismarket.9Honor96%AwarenessN/A10Google

Pixel13

Notes:“Doyouknow

this

brand,

evenif

only

by

name?”;Multi

Pick;

Base:

n=1,244,

all

respondents

(awareness)Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025The

popularity

rating

of

Huawei

is

42%Brand

KPIs

&benchmarking:

popularitySummaryPopularity

ofHuaweiRank#

BrandPopularity%ThepopularityKPIisagreat

indicatorof

brandperception

among

current

andpotentialfuturecustomers.

Thesocial

proof

provided

byahigh

scorecansignifyhow

trustworthy

abrandisandinfluenceconsumer

engagement.

Brandswith

alarge

engagedfollowing

canoften

enjoy

higherlevels

of

advocacyandloyalty.1SamsungGalaxy76%58%45%42%40%34%26%19%14%7%2AppleiPhoneMotorolaHuawei342%4Outofconsumers

who

knew

thebrand,

42%

saidtheyliked

Huawei.

Thisranksthemfourthcompared

toother

brandssurveyed

inthismarket.5Xiaomi/MiOPPO58%67Honor8Google

PixelZTE9PopularityN/A10Alcatel14

Notes:“When

it

comesto

smartphones,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=1,193,

respondents

who

know

the

individual

brand

(popularity)Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025Huawei

ranks

sixth

in

ownershipBrand

KPIs

&benchmarking:

ownershipSummaryOwnershipofHuaweiRank#

BrandUsage

%41%33%26%21%16%15%10%8%Afterpopularity,we

want

tocover

thevalueactiongapsotounderstandifthe

brandwas

alsobeing

owned,we

asked

each

respondent:

“When

itcomes

tosmartphones,

which

of

the

following

brandsdoyouown

currently?”.1SamsungGalaxy15%2AppleiPhoneMotorolaXiaomi/MiOPPO3Outofconsumers

who

knew

thebrand,

15%

saidtheyowned

Huawei.

Thisranksthemsixthcompared

toother

brandssurveyed

inthismarket.456Huawei7Honor8ZTE85%9Google

PixelAlcatel5%UsageN/A104%15

Notes:“When

it

comesto

smartphones,

which

ofthe

following

brands

do

youowncurrently?”;Multi

Pick;Base:n=1,193,

respondents

who

know

the

individual

brandSources:

Statista

Consumer

Insights

Global,

asofJanuary2025In

terms

of

loyalty,

Huawei

is

ninth

in

MexicoBrand

KPIs

&benchmarking:

loyaltySummaryLoyalty

ofHuawei’s

consumersRank#

BrandLoyalty

%87%Afterascertaining

the

ownership

of

abrandinthe

last12

months,the

next

most

important

indicatorisbrandloyalty.

Thisscore

allows

ustoestablish

whether

abrandisperforming

well

inregard

to

customerretention.

Measuring

brandloyalty

establishes

aclearfeedback

loop

with

customers,

providing

valuableinsightsinto

customer

satisfaction

and

preferences.

Itisalso

apowerful

predictor

to

help

guide

marketingstrategies

andforecast

futuresalesandrevenue

moreaccurately.1AppleiPhone2SamsungGalaxyGoogle

PixelXiaomi/MiOPPO79%376%41%470%564%6ZTE63%59%Tomeasure

the

loyalty

of

theseconsumers

we

askeach

respondent:

“When

itcomes

to

smartphones,which

of

the

following

brandsareyou

likely

topurchaseagaininthe

future?”.7MotorolaHonor62%859%9Huawei59%Outofrespondents

whohaveowned

Huawei,

59%saidthey

would

purchasethebrandagain.LoyaltyN/A10Alcatel51%16

Notes:“When

it

comesto

smartphones,

which

ofthe

following

brands

areyoulikely

topurchase

again

in

the

future?”;

Multi

Pick;

Base:

n=174,

respondents

who

have

owned

the

individual

brand

(loyalty)Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025Huawei

has

a

score

of

46%

for

media

buzzBrand

KPIs

&benchmarking:

buzzSummaryBuzzofHuaweiRank#

BrandBuzz%70%Isthebrand

hot

or

not?Isitcausingastirinthemediaandonline,tofind

thisoutwe

asked

each

respondent:“Whichof

the

following

brandshaveyounoticed

inthemedia,on

social

media,or

inadvertising

inthepast3months?”.1AppleiPhone2SamsungGalaxyOPPO69%348%Outofconsumers

who

knew

thebrand,

46%

saidtheyhadheardaboutHuawei

inthe

media.

This

ranksthemfourthcompared

to

other

brandssurveyed

inthismarket.4Huawei46%46%5MotorolaHonor43%54%636%7Xiaomi/MiGoogle

PixelZTE35%817%915%BuzzN/A10Alcatel12%17

Notes:“Which

ofthe

following

brands

have

younoticed

in

the

media,

onsocial

media,

orin

advertising

in

the

past3months?”;

Multi

Pick;

Base:

n=1,193,

respondents

who

know

the

individual

brand

(Buzz)Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025STATISTACONSUMER

INSIGHTSUnderstand

what

drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe

Statista

Consumer

Insights,

youget

access

tostreamlinedmarketresearchtoolsandallresultsofthe

exclusiveStatista

surveys.

Leverage

consumerinsightstomakedata-drivendecisions

andunlocknewgrowthopportunities.?

Identifyandunderstandyourcoreaudiences?

Tr

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