Brand KPIs for smartphones Xiaomi-Mi in India-外文版培訓(xùn)課件（2025.2）

CONSUMER&

BRANDBrandKPIs

for

smartphones:Xiaomi/Mi

in

IndiaConsumer

Insights

reportJanuary2025Discover

your

Brand

KPI

scores.

Benchmark

against

competitors

and

measureyour

brand’s

marketimpactIntroduction:

studydetailsThe

reportMethodologyThisreport

hasbeen

created

usingthe

datafromStatista’sConsumer

InsightsBrand

KPIs.Thereportprovides

you

with

key

consumer

insightsandbenchmarks

forabrand’sperformance

againsttheindustryoverall

and

theircompetitors.Design:OnlineSurveyDuration:

approx.

15

minutesLanguage:official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeRegions:Brazil,Germany,

India,

Mexico,

U.S.

and

UKNumberofrespondents:approx.

3750Ourdataallows

you

tomeasure

each

brand’spositioninthe

market

bycreating

aprofile

usingStatista’s5key

performance

indicators.

Which

are:

awareness,popularity,ownership,

loyalty,and

media

buzz.Sample:

Internet

users,

aged18

-64,

quotasset

ongender

and

ageThisreport

is

basedon

Xiaomi/Mi’s

performance

inthesmartphone

market.Fieldwork:July-August2024Ifyou

would

liketofind

out

more

abouttheConsumerInsightsatStatista

or

theBrandProfiler,

please

clickthe

linkbelow.2Notes:Forthis

report

“Usage”indicates

the

specific

“Ownership”Sources:

Statista

Consumer

Insights

Global,

asofJanuary202569%

of

Xiaomi/Mi

owners

display

loyalty

towards

the

brandIntroduction:

key

insightsWhodoesthebrandappeal

to?How

doesthebrandperform

inthemarket??Xiaomi/Mi’s

brandingresonates

with

Millennials?Xiaomi/Mi

rankssixthinawareness

withinthesimilarly

to

other

brandsinthe

industrysmartphone

market?Xiaomi/Mi

generally

appealsto

men

more

thanwomen?Thepopularity

ratingof

Xiaomi/Mi

is

34%?Xiaomi/Mi

ranksseventh

inownership?Among

Xiaomi/Mi

enthusiasts,33%

fallunder

thehigh-income

category?Interms

of

loyalty,Xiaomi/Mi

isseventh

inIndia?Xiaomi/Mi

hasascore

of

33%

formedia

buzz?Consumers

want

theirsmartphone

brandsto

havehonesty

/trustworthiness,

highvalue,andreliability3Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025CHAPTER

01Brand

profileInthissection,

we

show

the

demographics

and

attitudesof

consumers

who

saytheylikethisbrandversus

the

share

ofindustryusers.

Thechapteraimsto

bringclarity

tocompanies

who

want

to

know

whotheirbrandingiscurrently

appealingtoand

what

theythinkaboutthe

industry.4Awarenessis

the

highest

scoring

KPI

for

Xiaomi/Mi

at

95%Brand

profile:

snapshotBrand

performance

of

Xiaomi/Mi

inIndia95%69%34%33%21%AwarenessPopularityUsageLoyaltyBuzz5Notes:Smartphones

‘a(chǎn)wareness’,‘popularity’,

‘ownership’,

‘loyalty’and

‘buzz’

by

brand;

Multi

pick;

Base:

n=1,250,

all

respondents(awareness),

n=1,185,

respondents

who

know

the

individual

brand

(popularity),

n=1,185,

respondentswho

know

the

individual

brand

(ownership),

n=248,

respondents

who

have

owned

the

individual

brand

(loyalty),

n=1,185,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025Xiaomi/Mi’s

branding

resonates

with

Millennials

similarly

to

other

brands

in

theindustryBrand

profile:

consumer

demographics

(1/3)Measuring

attitudesand

opinions

among

generationshelpsidentifyyourtarget

audience

foryournextcampaigns.Share

ofgenerations47%44%42%Withthatinmind,when

looking

atthe

shareofconsumers

who

likeXiaomi/Mi

bygeneration

versusthe

share

of

industryusers

ingeneral,

we

cansee

thatXiaomi/Mi

islikedby0%

of

Babyboomers

and

14%

ofGen

Xers,

whereas

thetotalshare

ofindustryusers

is0%

and

13%,

respectively.40%ForMillennials

andGen

Z,

42%

and

44%

feel

positivelytowards

Xiaomi/Mi,

versus

40%

and

47%.

Socurrently,forXiaomi/Mi,

Millennials

connect

most

withtheirbrandcompared

tothe

overall

industryuser.14%13%0%

0%Gen

ZMillennialsGen

XBaby

BoomerBrand

enthusiastIndustryuser6Notes:“How

oldareyou?”;Single

Pick;“When

it

comestosmartphones,

which

ofthe

following

brands

do

youlike?”;

Multi

Pick;

Base:n=408,

Xiaomi/Mi

enthusiast,

n=1,242,

smartphone

ownersSources:

Statista

Consumer

Insights

Global,

asofJanuary2025Xiaomi/Mi

generally

appeals

to

men

more

than

womenBrand

profile:

consumer

demographics

(2/3)GenderTheGender

splitbetween

brandenthusiastsof

Xiaomi/Mi

shows

thatwomen

are

lesslikely

to

haveanaffinitywith

the

brandcompared

to

men.LGBTQIA+statusUnderstanding

and

respecting

thediverse

needsandidentitiesof13%14%80%consumers

is

becoming

more

and

moreimportant,notjustfrom

asensitivitypointof

view,

but

also

fromrecognizingpotential

businessopportunities

thatcome

withinclusivity

and

diversity.

Andcurrently,

Xiaomi/Mi

hasasimilarproportion

of

LGBTQIA+

consumerswhen

compared

tothe

industryusers

ingeneral.41%59%40%60%59%

ofmen

likeXiaomi/Mi

compared

to41%

ofwomen,

whereas

fortheoverallindustry,60%

of

men

own

smartphonescompared

to

40%

of

women.81%13%

ofXiaomi/Mi

enthusiastsconsiderthemselves

to

bepartof

the

LGBTQIA+community

compared

to14%

amongindustryusers

overall.Brand

enthusiastFemaleIndustryuserMaleBrand

enthusiastIndustryuserNot

givenYesNo7Notes:“What

is

yourgender?”;Single

Pick;“Doyouconsider

yourself

partofthe

LGBTQ+community?”;

Single

Pick;

“When

it

comes

to

smartphones,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;

Base:

n=408,

Xiaomi/Mienthusiast,

n=1,242,

smartphone

ownersSources:

Statista

Consumer

Insights

Global,

asofJanuary2025Among

Xiaomi/Mi

enthusiasts,

33%

fall

under

the

high-income

categoryBrand

profile:

consumer

demographics

(3/3)HouseholdincomeThegraphillustratestheannualhousehold

income

distribution

amongenthusiastsof

thebrand

andownerswithin

the

industry.HouseholdtypeThechartshows

thehousehold

type,takinginto

account

factorssuchashousehold

size,

familystructure,

andthe

number

ofchildren.3%3%Single33%37%5%6%CoupleSingleparentNuclear33%

ofXiaomi/Mi

enthusiastsarefromhigh-income

households.Xiaomi/Mi’s

brandis

generally

enjoyedmore

byconsumers

who

arepartof

amulti-generational

household,

33%

ofXiaomi/Mi

enthusiastshavethiscurrentlivingsituation.4%4%37%21%20%33%30%Multi-generational33%29%32%34%30%ExtendedOther2%2%Brand

enthusiastIndustryuserLowHighMediumBrand

enthusiastIndustryuser8Notes:Recode

based

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;Typology

basedon

’’household

size’’,

’’household

constellation’’

and

’’children

under

the

ageof14

in

household’’;

Single

Pick;“When

it

comesto

smartphones,

which

ofthe

following

brands

do

you

like?”;Multi

Pick;Base:

n=408,

Xiaomi/Mi

enthusiast,

n=1,242,

smartphone

ownersSources:

Statista

Consumer

Insights

Global,

asofJanuary2025Consumers

want

their

smartphone

brands

to

have

honesty

/

trustworthiness,high

value,

and

reliabilityBrand

profile:

qualitiesQualitiesownerswant

from

smartphone

brandsForsmartphones,

the

top

threequalitiesowners

want

from

abrand

are

honesty

/trustworthiness,

highvalue,andreliability.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Xiaomi/Mi

owners

alsoappreciate

thesekey

attributes,indicating

Xiaomi/Miexudes

thesequalities.SocialresponsibilityCoolnessThequalitiesthatXiaomi/Mi

enthusiastsareleast

focused

on

areinclusivenessandcleverness.ReliabilityExclusivityXiaomi/Mi

shouldwork

onpromotinghonesty

/trustworthiness

toconvertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When

it

comesto

smartphones,

which

ofthese

aspects

are

mostimportant

to

you?”;Multi

Pick;

“When

it

comes

tosmartphones,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;

“When

it

comes

tosmartphones,which

ofthe

following

brands

have

youpurchased

in

the

past

12

months?”;

Multi

Pick;Base:n=248,

Xiaomi/Mi

owners’,n=408,Xiaomi/Mi

enthusiast,

n=1,242,

smartphone

ownersSources:

Statista

Consumer

Insights

Global,

asofJanuary2025Among

Xiaomi/Mi

fans,

62%

state

that

they

get

excited

about

smartphonesBrand

profile:

attitudesWhat

doconsumersthink

ofsmartphones

ingeneral?62%62%61%56%52%52%49%48%47%42%33%27%Sustainability

is

Ivaluealow

priceimportant

to

me

over

highqualityIamwellinformedIrely

onbrands

Iget

excited

about

IliketotalkaboutIknow

and

trustsmartphonestopicsrelating

tosmartphonesBrand

enthusiastIndustryuser10

Notes:“Which

ofthese

statements

about

smartphones

do

youagreewith?”;

Multi

Pick;“When

it

comesto

smartphones,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=408,

Xiaomi/Mi

enthusiast,

n=1,242,smartphone

ownersSources:

Statista

Consumer

Insights

Global,

asofJanuary2025CHAPTER

02Brand

KPIs

&

benchmarkingInthischapter,youcansee

howabrandperforms

againsttheirmaincompetitors

inthe

marketplace.Thissection

allows

benchmarking

ofthekey

performance

indicatorsfrom

the

brandprofile

againsttheindustryasawhole

andotherindustryleaders.1169%

of

Xiaomi/Mi

owners

display

loyalty

towards

the

brandBrand

KPIs

&benchmarking:

IndustrycomparisonBrand

performanceWhen

itcomes

to

smartphones,

the

averageawareness

ofabrandinIndiais93%.

Awareness

ofXiaomi/Mi,

however,

is

at95%.Awareness34%

ofIndiansmartphone

owners

say

theylikeXiaomi/Mi,

compared

to

anindustryaverage

brandpopularity

of44%.21%

ofindustryowners

inIndia

say

theyownXiaomi/Mi,

with

the

average

ownership

ofabrandat23%.BuzzPopularity69%

ofbrandowners

saythey

would

purchasethebrandagain,compared

toanaverage

loyalty

score

of70%.Xiaomi/Mi

hasbeen

noticed

lessinthemediacompared

to

other

brands,with

a“Buzz”score

of33%compared

to

44%.LoyaltyBrandUsageIndustryaverageSooverall,

the

results

showtheir

performance

tobeaverage

compared

tothe

industry.12

Notes:Smartphones

‘a(chǎn)wareness’,‘popularity’,

‘ownership’,

‘loyalty’and

‘buzz’

by

brand;

Multi

pick;

Base:

n=1,250,

all

respondents(awareness),

n=1,185,

respondents

who

know

the

individual

brand

(popularity),

n=1,185,

respondentswho

know

the

individual

brand

(ownership),

n=248,

respondents

who

have

owned

the

individual

brand

(loyalty),

n=1,185,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025Xiaomi/Mi

ranks

sixth

in

awareness

within

the

smartphone

marketBrand

KPIs

&benchmarking:

awarenessSummaryAwarenessofXiaomi/MiRank#

BrandAwareness

%Driving

recognition

will

lead

to

growing

yourcustomerbaseand

measuring

brandawareness

isakeycomponent

toachieve

this.Withthisscore,

you

cangaugethe

current

market

presence

ofabrand,understandthebrand’svisibility,competitiveness,

andrecognition

among

theirtarget

audience.

Further

tothis,itisaperfect

way

toassess

yourcurrentmarketing

strategies.5%1SamsungGalaxy98%97%97%97%97%95%94%91%89%86%2AppleiPhoneVivo34OPPO5realmeUsingtheconcept

of

aided

brand

recognition,

showingrespondents

both

the

brand’slogo

andthe

writtenbrandname,we

asked:

“Doyou

know

thisbrand,

evenifonly

byname?”.6Xiaomi/MiOnePlusMotorolaGoogle

PixelPOCO78Outofallrespondents,

95%

were

aware

of

Xiaomi/Mi.Thisranksthemsixthcompared

tootherbrandssurveyed

inthismarket.995%AwarenessN/A1013

Notes:“Doyouknow

this

brand,

evenif

only

by

name?”;Multi

Pick;

Base:

n=1,250,

all

respondents

(awareness)Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025The

popularity

rating

of

Xiaomi/Mi

is

34%Brand

KPIs

&benchmarking:

popularitySummaryPopularity

ofXiaomi/MiRank#

BrandPopularity%ThepopularityKPIisagreat

indicatorof

brandperception

among

current

andpotentialfuturecustomers.

Thesocial

proof

provided

byahigh

scorecansignifyhow

trustworthy

abrandisandinfluenceconsumer

engagement.

Brandswith

alarge

engagedfollowing

canoften

enjoy

higherlevels

of

advocacyandloyalty.1AppleiPhone70%69%56%44%42%42%41%34%34%29%2SamsungGalaxyOnePlusGoogle

Pixelrealme34%34Outofconsumers

who

knew

thebrand,

34%

saidtheyliked

Xiaomi/Mi.

Thisranksthemeighthcompared

toother

brandssurveyed

inthismarket.56OPPO66%Vivo78Xiaomi/MiMotorolaPOCO9PopularityN/A1014

Notes:“When

it

comesto

smartphones,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=1,185,

respondents

who

know

the

individual

brand

(popularity)Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025Xiaomi/Mi

ranks

seventh

in

ownershipBrand

KPIs

&benchmarking:

ownershipSummaryOwnershipofXiaomi/MiRank#

BrandUsage

%45%Afterpopularity,we

want

tocover

thevalueactiongapsotounderstandifthe

brandwas

alsobeing

owned,we

asked

each

respondent:

“When

itcomes

tosmartphones,

which

of

the

following

brandsdoyouown

currently?”.1SamsungGalaxy21%2AppleiPhoneVivo35%325%Outofconsumers

who

knew

thebrand,

21%

saidtheyowned

Xiaomi/Mi.

Thisranksthemseventh

comparedtootherbrandssurveyed

inthismarket.4OPPO24%5OnePlusrealme24%623%7Xiaomi/MiMotorolaPOCO21%817%79%915%UsageN/A10Google

Pixel15%15

Notes:“When

it

comesto

smartphones,

which

ofthe

following

brands

do

youowncurrently?”;Multi

Pick;Base:n=1,185,

respondents

who

know

the

individual

brandSources:

Statista

Consumer

Insights

Global,

asofJanuary2025In

terms

of

loyalty,

Xiaomi/Mi

is

seventh

in

IndiaBrand

KPIs

&benchmarking:

loyaltySummaryLoyalty

ofXiaomi/Mi’s

consumersRank#

BrandLoyalty

%85%Afterascertaining

the

ownership

of

abrandinthe

last12

months,the

next

most

important

indicatorisbrandloyalty.

Thisscore

allows

ustoestablish

whether

abrandisperforming

well

inregard

to

customerretention.

Measuring

brandloyalty

establishes

aclearfeedback

loop

with

customers,

providing

valuableinsightsinto

customer

satisfaction

and

preferences.

Itisalso

apowerful

predictor

to

help

guide

marketingstrategies

andforecast

futuresalesandrevenue

moreaccurately.1SamsungGalaxy2AppleiPhoneOnePlusGoogle

PixelMotorolaVivo84%31%375%473%570%669%Tomeasure

the

loyalty

of

theseconsumers

we

askeach

respondent:

“When

itcomes

to

smartphones,which

of

the

following

brandsareyou

likely

topurchaseagaininthe

future?”.7Xiaomi/MiPOCO69%69%865%9realme63%Outofrespondents

whohaveowned

Xiaomi/Mi,

69%saidthey

would

purchasethebrandagain.LoyaltyN/A10OPPO61%16

Notes:“When

it

comesto

smartphones,

which

ofthe

following

brands

areyoulikely

topurchase

again

in

the

future?”;

Multi

Pick;

Base:

n=248,

respondents

who

have

owned

the

individual

brand

(loyalty)Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025Xiaomi/Mi

has

a

score

of

33%

for

media

buzzBrand

KPIs

&benchmarking:

buzzSummaryBuzzofXiaomi/MiRank#

BrandBuzz%69%Isthebrand

hot

or

not?Isitcausingastirinthemediaandonline,tofind

thisoutwe

asked

each

respondent:“Whichof

the

following

brandshaveyounoticed

inthemedia,on

social

media,or

inadvertising

inthepast3months?”.1AppleiPhone2SamsungGalaxyOnePlusOPPO63%33%353%Outofconsumers

who

knew

thebrand,

33%

saidtheyhadheardaboutXiaomi/Mi

inthemedia.

Thisranksthemninth

compared

to

other

brandssurveyed

inthismarket.449%5Google

Pixelrealme42%640%67%7Vivo40%8MotorolaXiaomi/MiPOCO38%933%BuzzN/A1032%17

Notes:“Which

ofthe

following

brands

have

younoticed

in

the

media,

onsocial

media,

orin

advertising

in

the

past3months?”;

Multi

Pick;

Base:

n=1,185,

respondents

who

know

the

individual

brand

(Buzz)Sources:

Statista

Consumer

Insights

Global,

asofJanuary2025STATISTACONSUMER

INSIGHTSUnderstand

what

drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe

Statista

Consumer

Insights,

youget

access

tostreamlinedmarketresearchtoolsandallresultsofthe

exclusiveStatista

surveys.

Leverage

consumerinsightstomakedata-drivendecisions

andunlocknewgrowthopportunities.?

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