商務(wù)禮儀美語 Lesson 036

1、商務(wù)禮儀美語 Lesson 036 Business Etiquette Lesson 036 - Hosting Visitors in the Offi _ 陳豪在北京的ABC美國公司工作。他正在跟美國同事Amy講話。 （Offi _ ambien _） CH：Amy, 你有時間嗎？ 我又遇到了點兒為難的事。 A：Well, _ me what the problem is and Ill try to help. C：有個很重要的客戶，今天下午要來公司見我。 A：Why is that a problem? C：你也知道，我的辦公室特別小，看了也不是很體面。我怕會讓客戶小看我，以后不好打

2、交道，所以有些緊張。 A：I see what you mean, but you have some options. C：真的？那你快告訴我。 A：First of all, you can check with Mary Ann to see if the conferen _ room is available. C：是啊，我怎么就沒想到呢！我可以把客戶請到公司的會議室。這下問題就迎刃而解了。 A：Thats right. Your client never has to see your offi _ spa _ or what is basically a cubicle. C：好

3、，就這么辦。 A：Not so fast. Call Mary Ann first. It _y not be available. If not, well have to e up with another plan. C：那好，我馬上給Mary Ann打 _。 * 不一會兒，陳豪很掃興地回到Amy的辦公室。 A：So how did it go? Is the conferen _ room available? C：別提了，會議室兩個星期前就被人預(yù)定了。 A：Dont worry. This is not the end of the world. C：那我該怎么辦呢？ A：He wo

4、nt even noti _ the surroundings if you pay attention to the details that _ke him feel fortable and wele. C：我怎么做才能讓他覺得賓至如歸呢？ A：Its been raining so much that he _y show up with an umbrella or a raincoat. Offer to take them right away and hang them up. C：可是我的辦公室里沒有衣架呀！ A：you can ask one of your colleag

5、ues ahead of time to help you by taking them for you. C：那我就先跟Jenny打好招呼，讓她幫我把客戶的雨具保存起來。還有什么嗎？ A：Be sure you have a fortable chair in your offi _. C：還有呢？ A：Most important, ask the re _ptionist to call you when your client arrives so you can go down and greet him in the lobby. Making the effort to meet him and show him to your offi _ will _ke him feel valued. C：對呀，我每次出去見客戶，人家也都會到大廳里來迎我，然后帶我到辦公室里去。還有給我倒水喝。Amy, 你能再從頭說一遍，我都應(yīng)該注意些什么嗎？ A：Meet him in the re _ption area and escort him to your offi _. Take his hat, coat or rain gear so he doesnt have to worry