CrossCulturalCommunicationUnit

1、CHAPTER 5,Language words,also use to form images of the future. We use words to,persuade, to exchange ideas, to express views, to seek,information, and to express feelings.,?,Language is a set of symbols that a cultural group has agreed,to use to create meaning. The symbols and their meaning are,oft

2、en arbitrary.,?,When we study another language, we soon discover not only,symbols and sounds, but there are rules such as phonology,grammar, syntax, and intonation.,Language have a major,impact on the way individual perceives and conceptualized,the world.,CHAPTER 5 -,Language ,leaders seats stay,awa

3、y from the,group,3.,Furniture Arrangement,?,Communicate,something about,culture,CHAPTER 6 -,Nonverbal Communication,?,Informal Time,?,How late is late?,?,Past, Present, and Future,?,Past-orientated culture,British, Chinese,“consider the past and,you will know the present”,?,Present-orientated cultur

4、e,Filipinos and Latin Americans (living,in the moment, casual, relax),?,Future-orientated culture,Americans,innovation and change,?,Monochronic (M-time),sees time as lineal, segmented, and,manageable. Example: Germany, Austria, Switzerland, and America,?,Polychronic (P-time) Classification,interact

5、with more than one,person or do more than one thing at a time. Time is less tangible.,Example: Arabic, Asian, and Latin America.,?,Silence,?,Varies from culture to culture,?,Eastern cultures values silence more than Western cultures.,CHAPTER 7,Cultural Influences on Context: The,Business Setting,CHA

6、PTER,7,-,Cultural,Influences,on,Context:,The,Business,Setting,?,Formality vs. Informality,?,Assertiveness vs. Interpersonal Harmony,?,Business protocol (difference in various cultures -,p. 253-,p.259),?,Initial contacts,?,Greeting,?,Personal appearance,?,Gift Giving,?,Conversational Taboos,CHAPTER 8

7、,Venturing into a New Culture: Becoming,Competent,Chapter,8,-,Venturing,into,a,New,Culture:,Becoming,Competent,A competent intercultural communicator is the one who,has the ability to interact effectively and appropriately,with members of another linguistic-cultural background on,their terms.,How to improving intercultural communication skills?,(p.282-p.285, Table 8.1 Communication Characteristics),How to be emphatic? (p