外貿(mào)公司年培訓(xùn)計劃

1、序號serial no.培訓(xùn)主題或課程名稱course title課時period講師lecturer受訓(xùn)者training object安排地點training place計劃時間schedule實際時間（持續(xù)培訓(xùn)記錄）training record1經(jīng)營理念與目標operation principle and target1石榮全體職員展廳2013-2-222目標實施管理辦法management method for target implementation2喻軍全體職員展廳2013-2-223高效執(zhí)行力efficient executive ability 1喻軍全體職員展廳2013-

2、2-224時間管理time management1喻軍全體職員展廳2013-2-2258s管理8s management2喻軍全體職員展廳2013-2-126健奧人身體語言規(guī)范body language standard of genial staff1喻軍全體職員展廳2013-2-227iso13485：2003基礎(chǔ)知識basic knowledge of iso13485：20031喻軍全體職員展廳2013-2-238質(zhì)量手冊quality manual3喻軍全體職員展廳2013-2-239團隊協(xié)作teamwork2喻軍全體職員展廳2013-2-2310卓越服務(wù)用語excellent se

3、rvice terms1喻軍全體職員展廳2013-2-23序號serial no.培訓(xùn)主題或課程名稱course title課時period講師lecturer受訓(xùn)者training object安排地點training place計劃時間schedule實際時間（持續(xù)培訓(xùn)記錄）training record11展廳/吧臺管理規(guī)定mangement regulations of showroon/counter1喻軍業(yè)務(wù)/客服/文控展廳2013-2-2312經(jīng)營智慧operational wisdom2石榮部門經(jīng)理以上展廳2013-2-2413公司培訓(xùn)制度company training sy

4、stem2石榮部門主管培訓(xùn)講師展廳2013-2-2414口才與演講eloquence and lecture2石榮部門經(jīng)理培訓(xùn)講師展廳2013-2-2415客戶接待流程customer receptionist procedure2喻軍業(yè)務(wù)客服生產(chǎn)開發(fā)質(zhì)管司機展廳2013-2-2416生產(chǎn)設(shè)備操作規(guī)范operation standard of production equipment1劉宇鋒生產(chǎn)展廳/車間2013-2-1217車間管理制度management system of workshop1喻軍生產(chǎn)展廳/車間2013-2-1218進料制程最終檢驗規(guī)范standard of materia

5、l feeding/processing/final inspection2劉宇鋒質(zhì)管展廳2013-2-2519宿舍管理規(guī)定 dormitory management regulations1喻軍生產(chǎn)部員工展廳2013-2-1220程序文件program file4喻軍全體職員展廳2013-3-621表單運用usage of form2喻軍全體職員展廳2013-3-6序號serial no.培訓(xùn)主題或課程名稱course title課時period講師lecturer受訓(xùn)者training object安排地點training place計劃時間schedule實際時間（持續(xù)培訓(xùn)記錄）trai

6、ning record22商務(wù)禮儀business etiquette2喻軍業(yè)務(wù)客服行政人事展廳2013-3-623電子物料基礎(chǔ)知識1周偉其開發(fā)質(zhì)管工廠會議室2013-2-1224優(yōu)秀員工評選規(guī)范selection standard of top performer1喻軍生產(chǎn)質(zhì)管開發(fā)工廠會議室2013-3-1325辦公設(shè)備操作規(guī)范operational standard of office equipment1喻軍業(yè)務(wù)/文職展廳2013-3-1326公司vi手冊company vi manual1石榮設(shè)計/業(yè)務(wù)/客服展廳2013-3-1327倉庫管理warehouse management1石

7、榮財務(wù)/倉管公司會議室2013-3-1328財務(wù)制度及相關(guān)法律法規(guī)financial regulations and related laws and regulation1石榮財務(wù)會議室2013-3-2029采購談判技巧negotiation skill of purchase1石榮采購會議室2013-3-2030最新電子技術(shù)latest electronic technique2石榮開發(fā)質(zhì)管會議室2013-3-2031業(yè)務(wù)流程business procedure2喻軍業(yè)務(wù)客服展廳2013-3-27序號serial no.培訓(xùn)主題或課程名稱course title課時period講師lect

8、urer受訓(xùn)者training object安排地點training place計劃時間schedule實際時間（持續(xù)培訓(xùn)記錄）training record32成功客服successful customer service2石靜霞業(yè)務(wù)客服展廳2013-3-2733電話使用規(guī)范standard of phone call1喻軍業(yè)務(wù)客服文職展廳2013-3-2734客戶拜訪禮儀etiquette of customer visit1羅花業(yè)務(wù)客服展廳2013-3-2735客戶異議處理handle of customer objection1羅花業(yè)務(wù)客服展廳2013-3-2736業(yè)務(wù)管理制度busi

9、ness management system1喻軍業(yè)務(wù)/客服展廳2013-3-3037健奧行為規(guī)范genial behavioral norms2喻軍全體職員展廳2013-3-3138資金/現(xiàn)金/費用管理 management of fund/cash/expenses1喻軍全體職員展廳2013-3-3139人力資源開發(fā)hr development2石榮部門主管會議室2013-3-3140營銷知識與技巧marketing and skill2石榮業(yè)務(wù)/客服展廳2013-4-341業(yè)務(wù)洽談系統(tǒng)system of business negotiation4石榮業(yè)務(wù)客服展廳2013-4-342綠色植

10、物養(yǎng)護規(guī)范maintenance standard of green plants1喻軍業(yè)務(wù)文職展廳2013-4-10序號serial no.培訓(xùn)主題或課程名稱course title課時period講師lecturer受訓(xùn)者training object安排地點training place計劃時間schedule實際時間（持續(xù)培訓(xùn)記錄）training record43公司網(wǎng)站管理規(guī)定management regulations of company website1劉偉業(yè)務(wù)客服展廳2013-4-1044產(chǎn)品質(zhì)量法product quality inspection1石榮業(yè)務(wù)/客服/倉庫/生

11、產(chǎn)質(zhì)管工廠會議室2013-4-3045出廠產(chǎn)品管理規(guī)定management regulation of product manufactured1喻軍業(yè)務(wù)/倉庫質(zhì)管展廳2013-4-3046顧客財產(chǎn)管理規(guī)定management regulation of customer property1喻軍業(yè)務(wù)開發(fā)質(zhì)管展廳2013-4-3047物流管理方法logistics management method1石榮倉庫會議室2013-4-3048醫(yī)療急救手冊first aid manual1劉效忠全體職員展廳2013-5-3149安全緊急預(yù)案safety and emergency plan1喻軍全體職員

12、展廳2013-5-3150消防安全知識滅火器使用管理規(guī)定fire safety knowledge and usage and management regulation of extinguisher1喻軍全體職員展廳2013-2-12序號serial no.培訓(xùn)主題或課程名稱course title課時period講師lecturer受訓(xùn)者training object安排地點training place計劃時間schedule實際時間（持續(xù)培訓(xùn)記錄）training record51恒溫槽操作規(guī)程constant slot operation procedures1葉俊強生產(chǎn)部員工車間2

13、013-3-2652熱壓機操作規(guī)程thermal-pressing machine operation procedures1葉俊強生產(chǎn)部員工車間2013-3-2653浸錫爐操作規(guī)程soak tin stove operation procedures1安永建生產(chǎn)部員工車間2013-3-2654流水線操作規(guī)程line operation procedures1安永建生產(chǎn)部員工車間2013-3-2655血壓計模擬測試儀操作規(guī)程sphygmomanometer simulation tester operation procedures1安永建生產(chǎn)部員工車間2013-3-2656安全生產(chǎn)勞動衛(wèi)生,

14、 1喻軍生產(chǎn)展廳/車間2013-3-26序號serial no.培訓(xùn)主題或課程名稱course title課時period講師lecturer受訓(xùn)者training object安排地點training place計劃時間schedule實際時間（持續(xù)培訓(xùn)記錄）training record57產(chǎn)品機理、使用方法、產(chǎn)品保養(yǎng)、注意事項、故障排除、基本指標（按說明書內(nèi)容）products mechanisms, using methods, products maintenance, matters need attention, fault clearance and trouble shoot

15、ing, basic standard(according the contents of the manual)2石榮業(yè)務(wù)/客服/倉庫質(zhì)管展廳2013-5-3158醫(yī)療器械監(jiān)督管理條例醫(yī)療器械分類規(guī)則醫(yī)療器械經(jīng)營企業(yè)監(jiān)督管理辦法醫(yī)療器械生產(chǎn)監(jiān)督管理辦法醫(yī)療器械生產(chǎn)質(zhì)量管理規(guī)范 control and supervision methods for 1石榮全體職員展廳每半年一次59產(chǎn)品知識與操作product knowledge and operation2石榮業(yè)務(wù)客服展廳每月初周六序號serial no.培訓(xùn)主題或課程名稱course title課時period講師lecturer受訓(xùn)者training object安排地點training place計劃時間schedule實際時間（持續(xù)培訓(xùn)記錄）training record60qc七大手法7 qc tools2劉宇鋒質(zhì)管生產(chǎn)采購工廠會議室每季度初第一周周六61健康管理health management2劉效忠業(yè)務(wù)客服展廳每月初周五下午62外貿(mào)業(yè)務(wù)技能提升marketing skill consolidation and promotion training2羅花國際業(yè)務(wù)部會議室每月初周五下午63公司管理制度enterpri