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1、精選文檔麗星郵輪面試專業(yè)問題1.問: Which position are you applying for? /Which position do you apply for?你應(yīng)聘哪個(gè)崗位?答:I apply for XX .我應(yīng)聘XX崗位。2.問: Do you know any knowledge about Starcruises? Could you tell something about Starcruises?你了解麗星郵輪集團(tuán)嗎?說說你對(duì)麗星郵輪的了解。答: Yes, I do. Starcruises is the firs t biggest cruise compan

2、y in Asia. It includes Super Star Virgo, Super Star Gemini, Super Star Pi sces, Super Star Libra, Super StarAquarius.是的,我了解麗星郵輪。它是亞洲第一大郵輪公司,旗下有處女星號(hào),雙子星號(hào),雙魚 星號(hào),天秤星號(hào),寶瓶星號(hào)。3.問: Why do you want to work in Starcruises? For what reason you want to join Starcruises? How many years do you plan to work in St

3、arcruises?為什么你想來(lái)麗星工作?為了實(shí)現(xiàn)什么目標(biāo)你想加入麗星郵輪?你打算在麗星郵輪工 作多長(zhǎng)時(shí)間?答: Because I want to look for a more challenge job. I plan to work for Starcruises for XX4.5.6.7.8.9.years.我想來(lái)麗星郵輪工作是因?yàn)槲蚁胩魬?zhàn)一下自己。我打算在麗星郵輪集團(tuán)工作XX年。問: Have you told you parents that you want to work for Starcruises? What their idea? Do they agree/dis

4、agree with you?你有沒有告訴你的父母你打算在麗星郵輪工作?他們有什么意見?他們贊同你么?答: Yes, I have told them. They agree with me.我已經(jīng)告訴我的父母打算在麗星郵輪工作。他們沒有意見。他們很支持我。問:If you parents do not allow/object you to work on ship/for Starcruises, what will do?如果你的父母不同意/反對(duì)你在船上/麗星郵輪上工作,你會(huì)怎么辦?答: I will try my best to persuade them to agree with

5、me.我會(huì)盡我的最大努力說服他們同意我上船/到麗星郵輪工作。I可: Do you have any work experienee? What your working experienee background? Can you describe your work ing exp erie nee?你有過工作經(jīng)驗(yàn)嗎?你有哪些工作經(jīng)驗(yàn)?能否描述一下呢?答: Yes, I have. I had worked in XX Hotel/Company. My working experienee isXX.我有工作經(jīng)驗(yàn)。我曾在XX酒店/公司工作。我的工作經(jīng)歷是XX3問: What the pos

6、ition your held? What your duty?/ Can you state your responsibilities?你的職位是什么?你的職責(zé)是什么?答:My position held is XX. The duty is XXs.我的職位是XX。我的職責(zé)是XX。問:Why do you want to apply for this job?你為什么想申請(qǐng)這份工作?答: Because I felt working on starcruises is a good thing.因?yàn)槲矣X得能在麗星郵輪上工作是一件美好的事情。問:Do you like your previ

7、ous/present job? Why did you quit your previous job? Is that full time job or part time job?你喜歡以前/現(xiàn)在的工作么?你為什么辭職?是全職工作還是兼職工作?答: I like/d on like my p rese nt job. Because it ex pirati on of a con tract. It a full time job. 你喜歡/不喜歡我現(xiàn)在的工作。因?yàn)楹贤跐M了。是全職工作。10. 問: How about your salary? How much can you get

8、 a month? 你的薪資待遇是多少?你的月薪是多少? 答: Just so so. Its about XX RMB a month. 一般般。月薪大概 XX RMB。問: How much salary do you expect? 你期望的薪水是多少?答:My exp ect salary is 3000 4000RMB per mon th.我期望的薪水是 3000 4000 元 / 月。11. 問: How many hours you should work per day? How many days you should work per week? 你每天工作多少時(shí)間?你每

9、周工作多少天?答: I work 10 hours per day. And I work for 7 days per week.我每天工作 10 個(gè)小時(shí)。我每周工作 7 天。12. 問: Do you think it is dangerous to work in ship? Why? 你認(rèn)為在船上工作危險(xiǎn)么?為什么?答: No, I don tthink so. Because I think you will make sure to keep our safe. 不,我不這樣認(rèn)為。因?yàn)槲蚁嘈拍銈儠?huì)確保我們的安全。13. 問: If the guest complains to yo

10、u, what do you do? 如果客人向你抱怨,你會(huì)怎么做?答: If the guest complains to me, I will smiling with the guest. 如果顧客向我抱怨,我會(huì)以笑臉相迎。14. 問: Do you think smiling is very important when you are working? Why? 你認(rèn)為工作的時(shí)候微笑重要么?為什么?答: I think smiling is very important when I am working. Because it can make the guests happy.

11、我認(rèn)為工作的時(shí)候微笑很重要。因?yàn)檫@會(huì)讓客人心情愉悅。15. 問: What do you think is the important thing in this job? 你認(rèn)為這份工作最重要的是什么?答: I think the import thing in this job is must take patience and smiling. 我認(rèn)為這份工作最重要的是耐心和微笑。16. 問: Is this the first time you take interview? Why are you so nervous? 這是你第一次面試么?你為什么這么緊張?答: Yes, it i

12、s./No, it isntmy first time to take interview. I m nervous is that I really hope to be selected by Starcruises./I m not nervous.這是 /不是我第一次面試。我緊張是因?yàn)槲艺娴南M畸愋青]輪選上。/我不緊張。17. 問: If you cannot be recruited by Starcruises this time, what will you do? 如果你這次沒有被麗星郵輪錄用,你會(huì)怎么樣?答: If I really don tmeet the requir

13、ement of recruiting, I will try my best next time. 如果這次真的沒有達(dá)到錄用的要求,我會(huì)下次繼續(xù)努力。18. 問: Why do you apply for XX position? Do you have any information about this position? 你為什么來(lái)應(yīng)聘 XX崗位,你了解這個(gè)崗位嗎?答: Because I think I can do it well. I have some information about this position. Its responsibility include XX.

14、因?yàn)槲艺J(rèn)為我能做好。我了解這個(gè)崗位。這個(gè)崗位的職責(zé)包括19. 問: How long you have to work on the ship for one contract? 你在船上工作一個(gè)合同期是多少時(shí)間? 答: I think it s 8-10 months.我想是八到十個(gè)月。XX。2 / 6精選文檔8 / 620.答:22.問:答:23.問:答:24.問:答:25.問:答:26.問:21.問: Can you work on ship? Can you work overtime? Can you work for a long time standing? 你能輪班嗎?可以加班

15、嗎?長(zhǎng)時(shí)間站著工作可以嗎?答: Yes, I can. 是的,我可以。問: Are have you confident to take this job? Do you have confidence to work onboard? 你有信心做好這份工作么?有信心在船工作好嗎?Yes, I am./ Yes, I do. 是的,我有信心做好這份工作。我有信心在船上工作好。5加 7 等于幾?How much is five plus seven? It s twelve. 5 加 7 等于 12。How much is ten minus five? It s five.10減 5等于 5。

16、10 減 5 等于幾?How much is six times three? Itseighteen.How much is twelve divided by four? 12 除以 4 等于幾? Itsthree.12除以 4等于 3。Do you have any question? Do you want to know more about us?6 乘以 3 等于多少?6 乘以 3 等于 18 。27.28.29.30.31.你有問題要問我們么?還想向我們了解更多信息么?答: No, I dont./ Yes, I do. So I wish you may give me a

17、chance. 我沒有問題要問了,謝謝!問: Why should Starcruises offer you this position? 為什么麗星郵輪要向你提供這一職位?答: Because I will do my best for Starcruises. 因?yàn)槲液芘Γ⑶椅矣羞@個(gè)能力。 問: Did you start to work after you graduated from school?你是從學(xué)校畢業(yè)后開始工作的嗎?答: Yes, I did. 是的。問: As a saleman in the clothes shop, how many clothes can y

18、ou sell one day? 在服裝店里做銷售員,你一天能賣多少件衣服?答:?jiǎn)枺捍穑篒ts from 10-50.從10件到 50件不等。Do you think you are a good seller? 你認(rèn)為你是一個(gè)好的導(dǎo)購(gòu)員嗎?Yes, I do. I like to communicate with the guests and try my best to help them find the right clothes.32.33.是的。我喜歡和顧客聊天,盡我所能的幫助他們找到合適的衣服。 問: 答: Totally 34 tables. 一共有 34 張桌子。問:How

19、many tables are there in your restaurant? 你們餐廳里有多少?gòu)堊雷??How to set the table? What do you set on the tray?怎么樣擺臺(tái)?在托盤上會(huì)擺放哪些東西? 答:First wash your han ds, and to hold tray in left hand, p lace the table ware with right hand. Set the plate from the master seat, with the clockwise direction, set the plate 1

20、cm away from the edge of the table, and make the same distance between the plates. Set the chopsticks rack and chopsticks, set the soup bowls and spoon, set the glass and cups, set the public tableware, set the toothpicks, set the ashtrays and matches, set the vase in the end.首先, 清洗雙手, 然后左手拿起托盤, 右手拿

21、住餐具。 按照順時(shí)針方向從主位開始擺臺(tái), 距離餐桌邊緣 1cm 的地方擺放盤子, 保持盤子與盤子之間有相等的距離。 擺放筷子架和 筷子,擺放湯碗和湯勺,擺放水杯和茶杯,擺放公共餐具,擺放牙簽,擺放煙灰缸和火 柴,最后擺放花瓶。34.35.36.37.38.39.40.問:Have you recommend any dishes to the guests?你有沒有向客人推薦過什么菜?答: Yes, I often recommend the daily specialty to the guest.有的,我經(jīng)常向客人推薦我們的特色菜。問:Could you recommend me the

22、specialty in your restautant?你能向我推薦一下你們餐廳的特色菜嗎?答: Sure, our daily specialty is Sliced Beef in Hot Chili oil. It is very tender and a bit spicy.當(dāng)然可以,我們今天的特色菜是燈影牛肉,口感十分嫩爽并且有些辣。問: How many rooms in the hotel you worked?你工作的酒店里有多少個(gè)房間?答: Totally 50 rooms in my hotel.在我工作的酒店一共有50個(gè)房間。問: How many rooms do y

23、ou need to clean everyday? How long does it take to clean one room?你每天需要清潔多少房間?清潔一個(gè)房間需要多長(zhǎng)時(shí)間?答: 10-15 rooms everyday. It will take 25-30 minu tes to clea n one room.問:If Im the guest, I have 800 RMB, the chip is 25 RMB each, how many chips do you need to give to the guest?假如我是客人,我有800元,我換籌碼,每個(gè)籌碼25元,你

24、需要給我多少個(gè)籌碼?答:Of course I should give you 32 chips. 當(dāng)然我需要給你 32 個(gè)籌碼。問:How to clean the room ? Step by step?請(qǐng)一步一步告訴我你清洗房間的步驟?答:1.Change used glass and cup, bed sheet, and bed linen.換掉用過的杯子枕套。2. Check bathroom to collect used guest supp lies and cha nge and add supp lies理已用過的用品,跟換和添加用品。3. Clear the garba

25、ge.清理垃圾。4. Clean toilet and wash basin, add to iletries.沖洗廁所和洗漱盆,添加洗漱用品。5. Do the va cuum.吸塵。問: What kind of things do you need to prepare before you clean the room?你清洗房間前需要準(zhǔn)備什么?答: Towels, sli pp ers, water , tooth paste ,toothbrush, sha mpoo garbage bag, bed linen.,床單,被單和檢查浴室清浴巾,拖鞋,水,牙刷,牙膏,垃圾袋,布草等。

26、問: What are the tools of cleaning the toilet?清掃廁所需要哪些用具答: Brush and cleansing fluid.刷子和清潔液42. 問: How many towels or brushes in the trolley ? 工作車上放多少毛巾和刷子答: Due to quantity of the rooms be clearn.需要由清潔的房間的數(shù)量來(lái)定。43. 問:What kind of material is your floor?你的酒店木板是什么材質(zhì)?答: Composite board.復(fù)合地板材質(zhì)。44 .問:20. H

27、ow do you clea nwax the wood floor?41.怎樣給木質(zhì)地板打蠟? 答: Coating the wax on the towels then mop on the floor. 把蠟涂在地板,后用毛巾擦。44. 問: If you find there is a whole in the carpet or the carpet is spoiled, what will you do? 如果地板上有個(gè)洞或破損,該怎么處理? 答: Report to repairman.報(bào)告給修理工。45. 問: If the lights or taps don wtork,

28、 what will you do? 如果燈或水龍頭壞了,該怎么處理? 答: Report to repairman. 報(bào)告給修理工。46. 問: Did you clean the same rooms or change rooms every day? 你是每天清掃相同的房間還是每天都換房間? 答: No, I clean the same room every day. 不是,我每天清掃相同的房間。47. 問: Is there mini-bar in the room? 你酒店房間里有沒有迷你吧? 答: Yes, there is. 是的,有的。48. 問: What do you

29、put in it? Who fill up the mini-bar? 你在迷你吧里放些什么?誰(shuí)來(lái)填補(bǔ)它? 答 : I put coke, sprite, cup noodles, chocolate, chips. Housekeeping attendant will fill up the mini-bar. 我會(huì)放可樂,雪碧,杯面,巧克力,薯片??头糠?wù)員會(huì)來(lái)填補(bǔ)它。49. 問: How do you check for the mini-bar? 你是怎么檢查迷你吧的? 答 : Inform Housekeeping Attendant to check the room before the guest check out. 在客人離開前通知客房人員去檢查房間。50. 問: What sthe standard of cleaning the rooms? 你清掃房間的標(biāo)準(zhǔn)是什么? 答: Ensure every room has no garbage, has all the toiletries and snacks

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