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1、english correspondence of businesschapter one basic knowledge of business letter writingsection nine exercises 練習(xí)i. translate the following expressions into english:keys: 1.commercial councellor 2.import and export 3.export list 4. enquiry 5.sample 6. price list 7.catalogue 8. chamber of commerce 9.

2、 market price10. agreement 11.clients/customers 12. commodities fair 13. competitive price 14. emp(european main ports) 15. deal exclusively 16. manufacturer17. article number 18. delivery19. specification 20. trial orderii. please improve the following sentence to them more idiamotic keys:1. we are

3、 sending you the information you asked for in your letter of june 4.2. we have received your letter of may 10.3. we are pleased to tell you that your order 167 was dispatched yesterday.4. we sent you this morning our latest catalogue you requested in your letter of may 5.5. we hope you will consider

4、 our proposals.6. we hope to hear from you soon.7.you informed us in your letter that you could not offer us gallnuts as they were out of stock.8. in reply to your letter of the 23red last month, we are pleased to confirm the following order.9. please take note of the lot number of bales so that the

5、 parcel may not be mixed up on landing.10. samples will be sent and offer made upon receipt of your specific enquiry.11. in reply to your letter 23rd may, we regret to inform you that we are now not in a position to offer you the quantity as required.12. thank you for your quotation dated september

6、5, 2007. we intend to place a trial order with you.13. you will no doubt ope the relevant l/c at the end of may.14. we feel sure that you will be entirely satisfied.15. will you please send us your latest catalogue and pricelist?16. we wish you could effect insurance on the goods with picc.17. pleas

7、e send me a copy of the agreement.18. your products are not up to our standard.19. i regret i cannot agree to your suggestions.20. we have semimonthly direct sailings from hong kong to san francisco.iii. arrange the following in proper form as they should be set out in a letter keys:openv. point out

8、 the mistakes in the following addresses and rewrite them.keys:a. b. c.mr. henry taylor london city bank mr. john smith150 bench street 12 queen street 16 front streetlondon, e. c. 3 london, e.c.5 liverpool l6 3fyengland englandvi. please write a letter according to the following particulars:keys:sh

9、anghai light industrial products corp. 11 jiefang road shanghai tel:he pacific trading inc.87 broadway st.new york, ny10408oct.28,2008dear sirs,thank you for your interest in our products. in reply to your request, we enclose our illustrated catalogue and a pricelist showing details of

10、 our products.we look forward to hearing from you.yours truly,(signed)wang xiangencl: as stated.20chapter two establishing business relationssection five exercises i. fill in the blanks with the following words:keys: 1)prompt, 2)supply, 3)captioned, 4)indicate, 5)packed, 6)current, 7) refer, 8)enabl

11、e, 9)conclude, 10)assure ii. fill in the missing words in the following blanks with the first letter given: yours faithfully,keys: introduce, range, attach, think, interest, interested, receiving, what, quotationiii. write a letter with the following contents:keys:dear sirs,on the recommendation of

12、the commercial councilor in colombo we have learned that your company specializes in the export of machinery and you are keen to develop overseas trade. with a view to introducing your machinery into our market, we wish to establish business relations with you. we are looking forward to get your ear

13、ly reply as soon as possible.yours faithfully, iv. write a letter to demman & sons, 45 cannon street, london, e.c. 4, telling them that you wish to enter into business relations with them and including the following particular:keys:messrs. demman & sons45 cannon streetlondon, e.c.4dear sirs,introduc

14、ed by mr. a.g. topworth of swanson & bros., hamberg, we learn your name and address and that you are one of the leading importers of chinaware in your city.as a state enterprise, we have been in this line for more than 30 years and shall be glad to enter into business relations with you at an early

15、date. the illustrated catalogue and price list will be airmailed upon receipt of your specific enquiries.we look forward to hearing from you soon.yours faithfully,v. translate the following sentences into chinese:keys:1)速盼賜佳音。2)我們是國(guó)營(yíng)公司,專營(yíng)臺(tái)布出口。3)我們相信通過(guò)雙方的努力,貿(mào)易往來(lái)定會(huì)朝著互利的方向發(fā)展。4)如貴工司能與我方合作,不勝感激。5)根據(jù)要求,茲另

16、封函郵貨號(hào)稱025和藹036樣品各一份,以供你們參考。6)我們保證你方訂單定會(huì)得到立即處理。7)這類業(yè)務(wù)信就是發(fā)函,也可稱為“首次詢函”。8)本公司是日本最大的食品貿(mào)易公司,在日本的主要城市都有分公司于門市部。9)你方11月21日寄給上海兄弟公司的信已轉(zhuǎn)交給我們辦理。10)因該類商品屬于我們經(jīng)營(yíng)范圍,我們很高興與你方直接建立貿(mào)易關(guān)系。chapter three enquiriessection five exercisesi. fill in the blanks with proper prepositions:keys1) in, from, for, for 6) in, with2)

17、at 7) by3) by, of, of, with 8) from, from, at4) from, for, for, 9) for, on5) of, for, in 10) at, ofii. translate the followings into english:keys1) we understand that you are manufacturers of chinese sewing machines and should like to know whether you can supply us with 500 sets each of “butterfly”b

18、rand and “standard” both of treadle type with five drawers.2) we are interested in 400 sets of five rams bicycles and shall be pleased to have your best offer by telex on deq hamburg basis, including our 5% commission.3) we should be grateful if you would quote your lowest price for the captioned go

19、ods. when offering, please indicate packing conditions and the earliest possible date of delivery and send us the covering literature. 4) when your representative called on us last month, he showed us some samples of your new textiles products.can you supply the same for the moment?5) we have sent y

20、ou by airmail some samples. we are sure after you have studied them you are certain to agree that our products are excellent in quality and reasonable in price.6) the enclosed price list and illustrated catalogue will provide you with the details of the various types you are most interested in.7) we

21、 understand from your advertisement in electrics that you are exporting transistors and should be glad to have your illustrated catalogue and price list together with details of your terms.8) we learn from messrs. abc & co. that you can supply fruits and nuts. we shall be appreciated if you can quot

22、e your best price on cfr hamburg basis. when quoting, please state packing method and the earliest possible date of delivery.9) we are interested in your advertisement of the atlas weed killer in the september issue of agriculture. we would like you to let us have full details of your products toget

23、her with the relative samples.10) one of our clients has obtained an import licence to import us$ 40,000 worth of various kinds wires. please quote us your lowest price with the best discount and the date of delivery.11) we learn that you have put an electric typewriters on the market and should be

24、glad to have full details so as to place orders with you.12) we should like to know what discount you can allow us for an order for more than 1,000 dozen.iii. compose a letter of enquiry with the following particulars:keysmessrs. arthur grey & son,19 cheapside,london, e.c.2dear sirs,we have obtained

25、 your name and address from china council for promotion of international trade and learned that you are one of the leading exporters of automatic dishwasher in your district.we are now interested in 100 sets of the said article and should be pleased if you would let us know whether you can supply us

26、 with the quantity and quality we desire. please quote us your best price on cif guangzhou basis. when offering, please state clearly terms of payment, time of delivery, packing conditions together with illustrated catalogue for our consideration.we are looking forward to your early reply.yours fait

27、hfully,iv. please draw a letter of general enquiry asking for all the information you need. keysdear sirs,we learn from a friend in shenzhen that you are exporting light industrial products, especially electric appliances. there is a steady demand here for the above-mentioned goods of high quality a

28、t moderate prices.will you please send us a copy of your catalogue, with details of your prices and terms of payment. we should find it most helpful if you could also supply samples of these goods.yours faithfully,v. write a specific enquiry according to the following:keysdear sirs,re: electric saww

29、e are in the market for electric saws. please send us your latest catalogue, details of your specification and sample books as well, informing us of your price fob guangzhou. please do remember to let us know your earliest possible date of delivery, terms of payment, discounts or commissions for reg

30、ular purchases. if your prices offered prove reasonable and satisfactory, we shall soon place a large order with you.yours faithfullyvi. when making the first enquiry, the enquiry often asks for general information concerning the products in question. the following materials are generally requested

31、for.keys: 1.d 2. e 3. b 4. a 5. c 6. f chapter four offers and quotations section five exercisesi. correct the mistakes in the following sentences:keys 1. we are interested to in your new models. 2. we await your early reply on the above. 3. we are in urgent need for 300 photocopiers. 4. we shall be

32、 glade to receiv your details. 5. will you quote to us for the goods mentioned in the attached sheet? 6. we shall be grateful if you could send us your catalogue and other necessary information. 7. please inform us of the prices at which you can supply the goods. 8. please let us have you lowest pri

33、ce cif hamburg. 9. if your prices are satisfactory, we shall place large orders. 10. we look forward to hearing from you soon. ii. translate the followings into english:keys1. we have confirmed telexing you the firm offer for the following goods, subject to your reply reaching here by august 10th.2.

34、 we are very pleased to know that there is a great demand for groundnut kernels in your market. we enclose a coply of our order no. 3841 for your reference.3. in reply to your fax of june 10th asking us to offer for blanket no. 23, we are now confirming offering you by fax on june 2nd without engage

35、ment the followings 4. thank you for your letter of july 10. but we regret to say that your price is on the high side and that there is no possibility of business.5. we are now making you an offer for 20 m/ts of bitter apricot kernels at ¥5000 per metric ton cif emp for prompt shipment.6. we have ap

36、proached our clients and their reply is that they cannot accept your offer unless you make a discount of 5% on the price you quoted.7. i can promise you that, if you buy our product, you will be getting quality. we spend a lot of money to make sure that our quality is much better. we dont sacrifice

37、quality for quick profits.8. im interested in all kinds of your products, but this time i would like to order some fireworks and mosquito coil incense. please quote us c.i.f. rangoon. im going to place a trial order for 1,000 units of a dozen fireworks and 500 cartons of mosquito coil incense.9. you

38、r price is reasonable but i wonder if you would give us a discount. you know for the products like yours we usually get 2% or 3% discount from european suppliers.10. this is our office block. we have all the administrative departments there. down there is the research and development section. thats

39、the warehouse. we keep a stock of the faster moving items so that urgent orders can be met quickly from stock. iii. make a list of the mistakes in the following ineffective letter and then write a more effective one.keys: 1. no subject line. 2. no mention of where he got the name and address of the

40、firm. 3. outmoded expressions: desirouswould be greatly obliged if you would favor us with us with a 4. no introduction of his company to show that it is capable of doing substantial business. 5. wrong use of cheap rates rather than competitive prices. cheap often suggests cheap and shoddy. want is

41、demanding. we hope you will/ we would be grateful if you would is better. 6. demanding a substantial discount without providing the supplier with any inducement, no mentioning the amount of orders. 7. the statement about the need to ship the goods quickly is also demanding and without giving the rea

42、son. 8. there is no cordial conclusion to the letter. 9. for referencedear sirs,mens shoeswe have heard from the london trade board that you manufacture shoes for export to europe . we would be grateful if you could send us details of the mens shoes that you are able to supply together with your pri

43、ce-list.we are wholesale distributors of shoes in the united kingdom and have a large number of retail outlets throughout the country. it is therefore very likely that if your products are up to standard, there will be a very considerable demand for them here and that we will therefore be able to pl

44、ace substantial orders with you. we would like to point out, however, that as there is already a wide range of budget-priced shoes from eastern europe and hong kong in this country, it is essential that your quote competitive prices.we also hope that you will be able to allow discount facilities on

45、substantial orders and , therefore, would be grateful if you could let us know what special terms you can allow for orders of three thousand pairs.for your information, the prices are changeful here, so it is important that you deliver the goods soon after receiving orders. please , therefore, let u

46、s know how long you take for shipping the goods.we look forward to hearing from you soon.yours faithfully,iv. you welcome the inquiry and go on to describe the superiority of your products. put the chinese in the letter into english.keys: we now enclose our catalogue and a price-list. these goods ar

47、e superior to any similar goods on the markets. they have been in heavy demands for their unique design, novel styles and reasonable prices.we can ensure supply before christmas, and we are willing to allow you 10% off if your orders exceed 600 pieces.v. translate the following letter into english:k

48、eysdear sirs: we confirm email exchanged between us regarding fireworks and mosquito-repellent incense and are glad that we have come to an agreement on the price. your last email informed us that you could offer us 500 units of a dozen fireworks and 300 cartons of mosquito-repellent incense, which

49、we think is not enough. more and more clients in our country like to buy chinese products because of their good quality. if we do not take care of the supply of our market, they will naturally turn somewhere else for their needs. so we do hope you can offer us at least 1,000 units of a dozen firewor

50、ks and 500 cartons of mosquito-repellent incense. we appreciate your efforts and cooperation and believe this order will lead to considerable business in the future. we look forward to your early reply. yours faithfully,vi. write a quotation or a firm offer covering the following contents:keysdear s

51、irs,in reply to your letter of january 5, were giving you a firm offer, subject to your reply here by 5 p.m. our time, thursday, march 27, as follows: commodity: shirts for men specifications: 10 assortments with new designs of black, white and green colors(details in catalogue) quality: the cotton

52、used is superior quality price: fob guangzhou us$ 18 to 45 according to various designs. payment: by confirmed, irrevocable letter of credit payable by draft at sight to be opened 30 days before the time of shipment packing: at the sellers option shipment: (in) maywe hope the above terms will be of

53、interest to you and receive your order as soon as possible.yours faithfully,chapter five counter-offerssection five exercisesi. read the following offer letter and use its information to complete the offer sheet.keys: 1. woolen sweaters in different colors and patterns 2. 200 dozen 3. us$13 per doze

54、n 4. us$26000 5. 10 d/s after lc 6. london 7. by irrevocable lc8. in strong polybags put in standard cartons for export 9. 5th aprilii. translate the following sentences into english:keys:1) the quality of our products is well known and universally acknowledged.2) this offer is firm, subject to your

55、 immediate reply reaching us not later than the end of this month. there is a little likelihood of the goods remaining unsold once this offer has lapsed.3) your inquiry is having our immediate attention and we hope to make you an acceptable offer in a few days.4) we are pleased to advise that we are able to supply you with forever brand bicycles, which have already met with a warm reception abroad.5) all items we have offered are made of very best quality leather and can be supplied in a ra

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