商務英語信函

1、商務英語信函v 不管你身居要職還是一員小兵，不管你身處哪個行業(yè)，在工作中，你都不可避免地接觸到商務信函。我們列舉一些商務信函的寫作技巧：1 格式要正確。2 保證行文段落清晰。3 盡量保證文字簡潔。4 文字要謙遜有禮。5 發(fā)信之前認真檢查是否有錯。6 記得在文末署名。v(1)會議通知 announcing a meetingvDatev Meeting will be held in Room of (building) at (address), on (date), at (time), for the following purposes:vI.vII.vIII.vWe look forw

2、ard to seeing you at the meeting.v (company/organization name)v(2)客戶服務-回復客戶抱怨 apologiesdelay of shipmentvDear Sir,vWe have received your letter of (date) in which you complained about the delay delivery of your order. vIm sorry that we have not been able to deliver your shipment as scheduled. The de

3、lay was caused by (reason). I expect that the problem will soon be resolved and that we will be able to deliver your shipment within the next days.vI will notify your as soon as the shipment is ready for delivery.vSincerely yours,v (name)v (title)v(3) 客戶服務-回復客戶抱怨 problem will be investigatedvDear Si

4、r,vThank you for your letter of (date) in which you made us aware of the problems in our after-sale services.vI have asked (name), our (title), to investigate the case. We will soon let you know the result of our investigation and the measures for improvement.vThank you very much for your time and e

5、fforts. We hope to have more suggestions from you.vSincerely yours,v (name)v (title)v(4)邀請與訪問 welcome to visit the companyvMy colleagues and I will be very pleased to welcome you on your first visit to our company. On , the day of your arrival, I will meet you at the airport myself and escort you to

6、 your hotel, provided no urgent business arises at short notice. I can ensure you that your trip to (area) will be both pleasant and productive.vSee you on vSincerely yours,v (name)v (title)v（5）感情聯(lián)絡-節(jié)日問候 to customervDear Sir,vWe at SBW want to express to you our best wishes during this holiday season. We appreciate your patronage and look forward to serving you in the future.vMay the new year bring you an