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1、Unit 1 Shopping and Banking OlinePart I Getting readyB. Keys: 1: drop 2: shopping 3: mouse 4: feet 5: retailing 6: street 7: get 8: down 9: third-party 10: online 11:30% 12: malls 13: Britain 14: gift-buying 15:50% 16: net 17: peroidC. Keys: 1 : the site2 : merchant, addresses/phone numbers/call up
2、3 : strict safety measuresPart II Net shopping under fireA. Keys: 1 : delivery, delivery 2 : delivery charges3 : personal information, 87% 4 : returning goods, 47% 5 : order, 35%, dispatch, 87%6 : money back, twoB. Keys: 1 : convenience 2 : choice 3 : obstacles 4 : complete trust 5 : build consummer
3、s' trust 6 : mature 7 : payment 8 : servicePart III Banking at homeA. Keys: 1 : limited opening hours 2 : Online banking services3 : getting current information on products 4 : e-mailing questions to the bank 5 : competing for customers 6 : having no computers at homeB. Keys: 1 : It is banking t
4、hrough the Internet. 2 : 'Online banking' offers convenience which appeals to the kind of customer banks want to keep. 3 : Banks most want to keep people who are young, well-educated, and have good incomes.Part IV More about the topic: Secret of Good Customer ServiceB. Keys: English Good Cus
5、tomer Service(Harrods)1 : in a pleasant environment 2 : Second to none 3 : different customers, take a look at everything, alternatives, come to sales assistants 4 : first contact with the customerAmerican Good Customer Service(Saks)1 : human side, family, occasions in life, a partnership 2 : repeat
6、 business, sales Part V Do you know?Keys: 1 : c 2 : a、b、c 3 : a、b、c 4 : c 5 : c 6 : bTape scriptPart I Getting readyUnit 2 Hotel or B&BPart I Getting readyB. Keys: 1 : 35%, 60% 2 : 45%, 20% 3 : 60%, 80%4 : 30%, 15% 5 : 50%, 70% 6 : 30%, 20%C. Keys:(1)1 : 30/single; 60/double, children under 12 2
7、 : 29/full board3 : 28/double+bath, excluded(2) 1 : hot food, fried egg 2 : coffee, tea, jam, cooked 3 : dinner, bed and breakfast 4 : the room plus all meals 5 : Value Added TaxPart II A touch of homeOutline I : bed and breakfast, 15 000, advantages over big hotels II : meeting different people III
8、 : features, 1883, guests IV : B&Bs not suitable for some peoplePart III Renting a carA. Keys: 1 : three 2 : Mon. July 10th 3 : station wagon 4 : $79.95 5 : $59.95 6 : 4 p.m. 7 : 10 a.m. 8 : ' free 9 : 12 cents 10 : $10 11 : 8% 12 : '$100B. Keys: a compact car/a station wagon/ automatic
9、transmission/ current models/ pick up/return the car/special weekend rate/regular rate/ unlimited mileage/ insurance/ sales tax/ a full tank of gas/ deposit/ lowest rates.Part IV More about the topic: What Type of Room Do You Want?A. Keys: 1: 5 2: 2 3: 6 4: 4 5: 3 6: 1B. Keys: 1 : 40, all grades 2 :
10、 55, Sales 3 : 150, Managerial, entertaining private guest, the lake 4: 220, privacy, country-side, kitchenPart V Do you know?A. Keys: (France)Italy, (2)3, (3)2, (4)8 (Loudon,UK)Paris,France, (8)4 B. Keys: 1 : F 2 : T 3 : F 4 : F 5 : TTape scriptPart I Getting readyUnit 3 “Planting” MoneyPart I Gett
11、ing ready C. Keys:1 : Sincere; Y 2 : Doubtful; N 3 : Sarcastic; N 4 : Doubtful; N 5 : Sincere; Y 6 : Skeptical; N 7 : Surprised; Y 8 : Sincere; Y 9 : Emphatic; Y 10 : Sarcastic; NPart II National teach children to save dayA. Keys: 1 : Thursday, April 17 2 : teaching children how to save money 3 : 2
12、500 4 : 5 000 presentationsB. Keys:1: 4; 2: 3; 3: 2; 4: 1Part III Credit cardsKeys: 1 : importance 2 : later 3 : The potential disadvantages 4 : lots of purchases 5 : interest 6 : The benefits 7 : emergencies 8 : travelPart IV More about the topic: Gulf Between the Rich and PoorA. Keys: 1 : 3 2 : 1
13、3 : 2 4 : so much of their income 5 : ever larger houses and cars 6 : social programs or infrastructure repairs 7 : happier 8 : fewer disputes of work 9 : lower levels of stress hormones 10 : less often 11 : at an older ageB. Keys: 1 : vice president 2 : Myths of Rich and Poor 3 : positive side 4 :
14、increased prosperity 5 : better off 6 : 30 years ago 7 : hundreds of gadgets 8 : easier 9 : more pleasurable 10 : cellular and cordless phones 11 : computers 12 : answering machines 13 : microwave ovens 14 : 3/4 15 : washing machines 16 : half 17 : clothes dryers 18 : 97% 19 : color televisions 20 :
15、 3/4 21 : VCRs 22 : 2/3 23 : microwaves and air conditioners 24 : 3/4 25 : automobile 26 : 40% 27: home 28 : half 29 : stereo systemsPart V Do you know?A. Keys: 1 : Tokyo 2 : Osaka 3 : Oslo 4 : Zurich 5 : Hong Kong 6 : Copenhagen 7 : Geneva 8 :Paris 9 : Reykjavik 10 : LondonB. Keys: 1 : The Euro has
16、 appreciated against the US dollar. 2 : Persistent economic turmoil. 3 : Tehran. 4 : The economist team checks prices of a wide range of items from bread and milk cars and utilities to compile this report. 5 : Business clients use it to calculate the amount of allowances granted to overseas executiv
17、es and their families.Tape scriptPart I Getting readyUnit 4 Loans for the DreamPart I Getting readyB. Keys: ItemsItems CharitiesTheatre and other arts events Eating outStocks and shares Hobbies (DIY, sailing, etc.)Antiques Food and groceriesCars ItemsSameUpDownFigures Entertainment2566 Depreciation3
18、00 Secretarial expenses . Motor expenses2612 Audit & accountancy costs Telephone & postageHalf as much as last year Part II Raising money for buying a carA. Keys: 1 : college 2 : repairing 3 : a hundred pounds 4 : three hundred fifty to four hundred 5 : interest rates 6 : an Ordinary Loan 7
19、: 24 monthsB. Keys: 1 : X 2 : 3 : 7% 4 : A day-to-day basis1 : overdraft 2 : repay 3 : lenders in the short term 4 : pay interest on 5 : collateral 6 : life policy 7 : deeds of the house 8 : Government Securities 9 : certificate 10 : on a day-to-day basisPart III Housing in the U.S.A.A. Keys: 1 : co
20、st of housing 2 : 1/4-1/3 3 : size and location 4 : mortgage 5 : easy to get things repaired 6 : mortgage 7 : condominiumB. Keys: 1 :borrows, mortgages, shares, mortgage-based securities 2 :They control about half the home loans in America. 3 :Hiding the changes in the value; Poor supervision; Not c
21、arefully reporting its finances.4 :The price of Fannie Mae has dropped.Part IV More about the topic: Consumer RightsA. Keys: 1: a. merchantable quality b. fitting for particular purpose /seller c. as described 2: no/ retailer's responsibility/take to shop 3: item/ too large/ fragile 4: evidence
22、of purchase/ date of purchase 5: go to court/ sue the sellerB. Keys: 1 : F 2 : T 3 : F 4 : F Part V Do you know?Keys: 1:any federal tax 2:tax on whiskey and other alcoholic drink; farmers refused 3:George Washington;13000 troops; defeated the Whiskey Rebellion. 4:personal income 5:rejected 6:The 16t
23、h Amendment 7:income 8: taxed at 35%;highest rate 9: 10:no income tax 11:7%: income tax on business 12:over 40%: personal income tax 13: 35%: retirement programs 14: below 18%: customsTape scriptPart I Getting ready A.B. Keys:a. 1 : 8000/half 2 : 4000b. 3 : 2000/twice 4 : 4000c. 5 : 2000/double 6 :
24、4000.d. 7 : 8000/a quarter 8 : 2000e. 9 : 4000/similiar 10 : 4000C. Keys:Dialogue one: 1 : $30000 2 : 24% 3 : overdraft 4 : sailingDialogue two: 1 : A brand new video was stolen. 2 : Yes.The speaker paid the premium last week.Dialogue three: 1 : mortgage 2 : income 3 : saving money 4 : entertaining
25、5 : pension schemes 6 : insurancePart II Briefing on personal taxationA. Keys: 1 : Structure 2 : rates 3 : 25% 4 : 40% 5 : 3295 6 : 5015 7 : pension 8 : 40% 9 : 7% 10 : collection 11 : PAYE 12 : Insurance 13 : 9% 14 : 10%B. Keys:1 : 10% 2 : simple and relatively low 3 : separate taxation 4 : 40%, Pa
26、y As You Earn, the employer 5 : the employeePart III Should I buy an insurance policy? (I)A. Keys: 1 : insurance policy 2 : save money 3 : buying a houseB. Keys: 1 : a fixed objective in mind/how much to pay each month; a fixed objective each month in mind/how much to produce over some years 3 : No;
27、 regular & systematic/short term/bank/Building SocietyPart IV More about the topic: Should I buy an insurance policy? (II)A. Keys: 1 : unmarried 2 : dependents 3 : no need 4 : acumulate capital/expand business/end of term 5 : saving to produce a pensionPart V Do you know?A. Keys: 1 : T 2 : F 3 :
28、 F 4 : T 5 : T B. a.We expected about eight thousand, but it was half of that. b.We estimated about two thousand, but it's twice as much as that. c.Her salary is about two thousand, and his is about double that. d.We thought about eight thousand, but it's not more than a quarter of that. e.W
29、e thouht about four thousand, and it's similiar to that. Unit 6 Visions of BusinessPart I Getting readyB. Keys: Scale. 1: Individual proprietorship 2: Two or more people 3: the complex Ownership. 1: property owners 2: all the property 3: Two or more people 4: go into business 5: Investors 6: sto
30、ck 7: share 8: ownershipResponsibility. 1: proprietor 2: Limited partners 3: full partners 4: A board of directors 5: corporate policies 6: top officers Lifetime. 1: Limited 2: Limited 3: UnlimitedPart II Michael Dell vs. Frederick Smith (I)A. Keys: Michael Dell: 1: Chairman 2: CEO 3: Dell 4: tenure
31、d CEO 5: computer industry 6: direct-to-consumer 7: build-to-order 8: Dell Computer 9: middle-manFrederick Smith: 1: Chairman 2: President 3: CEO 4: FedEx 5: transportation 6: overnight delivery 7: just-in-time delivery 8: FedEx 9: FedEx 10: ground deliveryB. Keys: 1: the quality of service 2: the b
32、readth of the network 3: the unique services needed 4: the costPart III Michael Dell vs. Frederick Smith (II)A. Keys: Efficient information system can 1: all the unnecessary; costs; more applicable 2: the distance betweenA great part of economy will work on "supply chain" because 1: a fast
33、 cycle basis; a world of choice 2: on a computer; customize 3: have it delivered very rapidlyB. Keys: Michael:Motivation: The opportunity in the industry, in the businessAmbitions 1. a leader not only in client computing, but also in the enterprise and servers and storage. 2. business not just in th
34、e United States but all over the world 3. a lot of services that go along with the productsFrederick: Positive attitude towards future: companys future Positive attitude towards work: going to work every day; compete; innovate; wonderful people; a lot of very exciting business trends.Part IV More ab
35、out the topic: The Business Plan A. Keys: 1: the most fundamental 2: business plan 3: large 4: small 5: having a business plan 6: a reality 7: essential 8: a map 9: where youre going to go 10: get started 11: go from “A” to “Z” 12: how much money 13: how many people 14: prediction where the business
36、 may go 15: position yourself 16: use the least amount of money 17: more critical 18: budding entrepreneurs 19: use the limited resourcesPart V Do you know?A. Keys: 1: 80 2:100 3: oldest 4: largest 5: fastest 6: growing 7:1919 8: school 9: hours 10: organized 11: operated 12: forming 13: Local 14: d
37、eveloped 15: shares 16: materials 17: produced 18: profits 19: owned 20: business 21:operate 22: 1974 23: classrooms 24: programs 25:5 26: 18 27: 2700000 28: 85 000 29: 5 30: 11 31: Volunteer 32: main 33: rules34: organized 35: made 36: sold 37: economy38: money39: industry 40: trade 41: families 42
38、: communities43:12 44:14 45: business 46: expert 47: Project 48: economic 49: theories 50: supply demand 51: corporations 52: world trade 53: 12 54: 14 55: Economics 56: leaving 57: completing 58: continuing 59: game 60: jobs 61: education 62: money 63: get 64: earn 65: need 66: want 67: high 68:sch
39、oolTape scriptPart I Getting readyUnit 7 Fame and FortunePart I Getting readyB. Keys: 1: magazine 2: newspaper 3: Microsoft Company 4: successful 5: richest 6: 3rd 7: 1955 8: Washington 9: computers 10: 13 11: baseball 12: football 13: computer programs 14: perform 15: high 16: computer language 17:
40、 Basic 18: valuable 19: office 20: home 21: established 22: 1975 23: three 24: computer software 25: established 26: nternational 27: usiness 28: achines 29: 1981 30: personal computer 31: operating system 32 : 129 33: computer companies 34: Windows 35: easier 36: officials 37: 40000000 38: thousand
41、s of millions of dollars 39: 16 000 40: 48 41: 30 42: 100Part II Bill Gates new rulesA. Keys: 1: quailty 2: re-engineering 3: velocity B. Keys: 1: communication 2: e-mail 3: sales data online 4: insights 5: knowledge workers 6: high-level thinking 7: create virtual teams 8: paper process 9: digital
42、process 10: eliminate single-task jobs 11: digital feedback loop 12: route customer complaints 13: redefine the boundarie 14: business process 15: just-in-time delivery 16: eliminate the middle man 17: help customers solve problemsPart III Great business dealsA. Keys: 1: NATIONAL STEAMSHIP 2: 20 000
43、 3: Aristotle Onassis 4: 6 000 5: American 6: Big Ben 7: 1 000 8: tourist 9: Buckingham Palace 10: 2 000 11: The White House 12: 100 000 13: The Statue of Liberty 14: 100 000 15: AustralianB. Keys: 1: boom 2: world depression 3: millionaire 4: identified 5: fraud 6: five 7: California 8: luxuryPart
44、IV More about the topic: Walt Disney 1: correspondence course 2: Oswald the Rabbit 3: talking cartoon film 4: Walt Disney himself 5: storyteller 6: Ub Iwerks 7: 35; feature-length cartoon film; 2 000 000; three 8: potential 9: 55; 17 000 000 27: taste; vulgarity; children of all agesPart V Do you know? 1: $24 worth of kettles, axes and cloth. 2: $80 000 000. 3: $27 000 0
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