高級(jí)口語(yǔ)分冊(cè)可打印

1、口語(yǔ)部分整個(gè)考試時(shí)間：16分鐘左右。第一項(xiàng)：詢問(wèn)個(gè)人信息本項(xiàng)考試的時(shí)間：3分鐘左右。本項(xiàng)考試的形式：由考官逐個(gè)向考生提出問(wèn)題，考生進(jìn)行回答。本項(xiàng)考試內(nèi)容：涉及個(gè)人信息的諸多方面，考官的提問(wèn)更是千變?nèi)f化，但一定設(shè)計(jì)個(gè)人信息的某個(gè)方面。通常，為了核對(duì)考生資格，考官會(huì)問(wèn)以下問(wèn)題：Whats your name?/can you spell your family name?/can you spell your surname?/ whats your number? 回答范例：My name is Ray. Thats R-A-Y, Ray.本項(xiàng)考試的目的是：考官借助于對(duì)考生個(gè)人信息的提問(wèn)，核對(duì)考

2、生考試資格，并通過(guò)與考生之間的交流，考察考生的發(fā)音，語(yǔ)法和用詞。本項(xiàng)考試從難度上來(lái)說(shuō)是口語(yǔ)三項(xiàng)考試之末，但由于其為考試第一項(xiàng)，所以考生在本項(xiàng)中留給考官們的印象至關(guān)重要?？忌鷤儽仨氄J(rèn)真對(duì)待?？忌诒卷?xiàng)考試中必須做到：1克服考試開(kāi)始時(shí)的緊張情緒。方法：提前進(jìn)入考場(chǎng)，適應(yīng)考場(chǎng)環(huán)境。了解考試模式，進(jìn)行模擬訓(xùn)練。2聽(tīng)清考官所問(wèn)之問(wèn)題。若沒(méi)有聽(tīng)懂，可以要求考官重復(fù)其問(wèn)題。方法：使用I am sorry but could you repeat your question?/I beg your pardon, Madam(Sir)?等句型。3全面地回答考官提出的問(wèn)題，不能跑題。實(shí)用技巧：A. 對(duì)于考官提出

3、的特殊疑問(wèn)句，首先使用單詞、詞組或句子給予明確的答復(fù)。然后闡述理由。B. 對(duì)于考官提出的一般疑問(wèn)句，首先答復(fù)yes或者no，然后闡述理由。C. 對(duì)于考官提出的選擇疑問(wèn)句，方法同A。4不要與另一位考生交流，不要干擾另一位考生的答題。5有時(shí)由于時(shí)間問(wèn)題，考官有可能非常簡(jiǎn)單地進(jìn)行本項(xiàng)甚至打斷考生的答題，這考生的臨場(chǎng)表現(xiàn)沒(méi)有任何關(guān)系。出現(xiàn)上述情況，切忌緊張。Part One (interviews)In the first part of the test the interlocutor addresses each candidate in turn and asks general questi

4、ons. Candidates will not be addressed in strict sequence. This part of the test lasts about three minutes and during this time, candidates are being tested on their ability to talk about themselves, to provide personal information on their home, interests and jobs, and to perform functions such as a

5、greeing and disagreeing, and expressing preference.General ProcedureExaminers greeting and self-introductionCandidates names and hometownsMarksheets required Questions for referenceCan you tell me about yourself?Can you tell me about your hometown?Can you tell me about your friends?Could you tell me

6、 about the facilities in your hometown?Could you tell me about your reasons for learning English?Could you tell me about your interests outside college or work?Could you tell me about your ambitions for the future?Could you tell me why you chose this type of work?/these studies?Could you tell me how

7、 much you use English at work?/in your studies?Could you tell me what you like best about your work?/studies?Could you tell me what you like least about your work/studies?Could you tell me how important you think English is in business life in China?Could you tell me how important you think imports

8、and exports are to China?Could you tell me what effect you think technology is having on business life in China?Could you tell me what effect you think advertising has on people in China?Could you tell me how working life is changing in China?Could you tell me how important you think the tourist ind

9、ustry is to China?Can you tell me about your reasons for choosing your profession or studies?Can you tell me what you hope to achieve professionally in the next five years?Can you tell me how important a foreign language is to you in your work or studies?18Can you tell me how you relax from your wor

10、k or studies?Can you tell me what you would like to change about your work or studies?Can you tell me whether you would like to work or study in a foreign country?Can you tell me which foreign language you think will be most important in the future for business in China?Can you tell me what you thin

11、k is the biggest change in working life in China?Can you tell me how important you think it is for people who work in business in China to be familiar with information technology?Can you tell me which professions are most useful for China?Can you tell me how peoples attitudes to work are changing in

12、 China?Can you tell me which you think are the most important new commercial activities in China?第二項(xiàng)：話題的討論本項(xiàng)考試的時(shí)間：6分鐘左右本項(xiàng)考試的形式：每個(gè)考生從給定的三個(gè)話題中任選一個(gè)進(jìn)行一分鐘的闡述，在闡述之前有一分鐘進(jìn)行準(zhǔn)備，可以做筆記。另一考生認(rèn)真聽(tīng)取對(duì)方闡述（可以作筆記），并在對(duì)方闡述完畢后，提問(wèn)其一到兩個(gè)問(wèn)題，對(duì)方給予回答。本項(xiàng)考試內(nèi)容：本項(xiàng)考試中所給出的話題的范圍包括：廣告、求職、通信聯(lián)系、商業(yè)交流、經(jīng)營(yíng)者與顧客的關(guān)系、財(cái)政、會(huì)計(jì)、生產(chǎn)管理、生產(chǎn)安全、員工健康、員工管理、員工招聘

13、、 員工培訓(xùn)、市場(chǎng)、銷售、貨物運(yùn)輸、技術(shù)等等。本項(xiàng)考試的目的是：考官借助考生對(duì)自選觀點(diǎn)話題的解釋與闡述，考察考生的英語(yǔ)語(yǔ)言組織能力（包括個(gè)人意見(jiàn)、觀點(diǎn)的提出、表達(dá)、解釋和結(jié)論）。同時(shí)附帶考察考生的發(fā)音，語(yǔ)法和用詞。本項(xiàng)考試從難度上來(lái)說(shuō)居于口語(yǔ)三項(xiàng)考試之中?？忌诒卷?xiàng)考試中必須做到：1充分利用本項(xiàng)開(kāi)始之前的一分鐘準(zhǔn)備時(shí)間做好筆記。筆記格式范例：Opening sentence:_Main points*_*_*_Supporting ideas*_*_*_Concluding sentence:_2本項(xiàng)考試的順序問(wèn)題：考生一定要遵守以下的順序。首先提出觀點(diǎn)（參見(jiàn)3）。然后闡述理由，隨即給出具體論

14、據(jù)。最后進(jìn)行總結(jié)。3開(kāi)頭陳述觀點(diǎn)時(shí)所使用的句型：A. 所選擇的觀點(diǎn)本身是特殊疑問(wèn)句的格式。例如：how to fill a key vacancy使用：to, we should/ we shouldin order to/we can solve the problem by doing等句型。例如：To fill a key vacancy, we should./We shouldin order to fill a key vacancy./We can solve the problem by.B. 所選擇的觀點(diǎn)本身短語(yǔ)的格式。例如：the importance of having

15、a good CV使用：I think is /In my opinion, is /From my point of view, is 等句型。例如：From my point of view, the importance of having a good CV is that4結(jié)尾總結(jié)時(shí)所用的句型：Therefore,/In a word,/Thats my opinion./5由于考生在本項(xiàng)考試中只有一分鐘的時(shí)間，因此建議考生只陳述一個(gè)觀點(diǎn)，給出兩個(gè)理由，兩個(gè)論據(jù)，一個(gè)總結(jié)。共計(jì)六句話，時(shí)間分配為每句十秒鐘。6考生相互詢問(wèn)以及回答中的注意事項(xiàng)：不要提問(wèn)對(duì)方難度較大或模棱兩可的問(wèn)題，以免

16、產(chǎn)生不必要的對(duì)抗心理。導(dǎo)致后續(xù)考試中合作的不愉快。提問(wèn)方可以針對(duì)某個(gè)細(xì)節(jié)向?qū)Ψ教釂?wèn)，使得對(duì)方可以自然的重復(fù)自己的觀點(diǎn)?；卮鸱綄?duì)提問(wèn)方的問(wèn)題僅做簡(jiǎn)要回答，主要是重復(fù)自己的觀點(diǎn)。Part TwoIn this part each candidates task is to choose one topic from a set of three, and to talk about it for one minute. Candidates have one minute in which to prepare and should use this time to make brief note

17、s. The other candidate listens to the talk and is invited to ask one or two questions at the end. Candidates may make notes while listening to their partner. Each candidate is given a different set of three tasks from which to choose.General procedureA choice of three different topicsOne minute prep

18、aration while making notesA/B starts with the other listening-one minuteQuestion asked1. Customer relation: the importance of offering incentives to customersOffering incentives to customers can help you to strengthen your customer base and enhance customer loyalty. If you offer incentives such as v

19、ouchers, complementary tickets, miles, gifts in the promotion or sales, you will attractive more customers and get them buy your products or services. At the same time the image of your company will be improved and your brands are more likely to be known by customers.2. Product promotion: how to ens

20、ure that products are promoted effectively at international trade fairsYou should send a professional team of experts to arrange the promotion at the trade fair. They must be familiar with the products you want to promote at the fair. Meanwhile they must be good at dealing with clients especially fo

21、reign clients. You should use advanced technology to display your products at the fair. Necessary equipments such as DVD, overhead projector, high-definition screen can help you demonstrate the quality, function and specification of your products.You should design your show room and stand carefully

22、to attract more customers. Your stand should be put up at an obvious place so that every customer can get an easy access to your products.3. How to reduce labor turnover ratesIn order to reduce labor turnover rates we must take the following effective measures: Set up a clear staff appraisal process

23、 to make sure that the performance of every staff can be evaluated openly and honestly and their promotion is based on their contribution to the company. Thus no one will complaint about unfair promotion which once forced some of your staff to leave their jobs. If permits enhance the staff benefits

24、including their base pay annual bonus and other benefits. An incentive system should also be necessary to encourage the staff to work with the company longer. Improve the work environment of your company or factory. Try to foster a spirit of mutual help among your staff and let them understand that

25、the company or factory is far more than just a workplace. Its a family where all members are supported and valued.4. Career development: the importance of being willing to acquire new skills throughout your careerWith the unceasing development of science and technology the workplace is now undertaki

26、ng profound changes. The way you do your work and the equipment you use in your work will definitely change or upgrade in the future, which means you have to learn new skills to deal with these changes. Remember: you are never too old to learn. New skills will make you keep up with the latest techno

27、logy and help develop yourself throughout your work life.5. International sales: how to research foreign markets effectivelyYou should notice the difference between foreign and domestic market and set your target according to specific situation of foreign market. For example: given the different sta

28、te of living standard the purchasing power of your target market may be higher or lower than the domestic market. If you ignore the difference you are likely to make mistakes in products pricing in foreign market. You should ensure that your research team is excellent at carrying out research in a f

29、oreign country. That means every member of the team should mater the native language and be familiar with the specific culture of the target market. 6. Production management: how to implement an effective just-in-time systemWhat is a JIT production system?· JIT is an approach to achieving excel

30、lence in a manufacturing company based on the continuing elimination of waste (waste being considered as those things that do not add value to the product). · A repetitive production system in which both the movement of goods during production, and deliveries from suppliers, are carefully timed

31、 so that at each step of the process, the next (usually small) batch arrives for processing just as needed. · The logic behind JIT: Nothing will be produced until it is needed.7. Travel: the importance of being able to speak foreign languages in international business8. Marketing: how to assess

32、 whether there is a market for a new productYou should carry out a research on the customer demands to see if there is a read need in the market for your new product. The feedback or result will help you to decide whether to launch the new product on the market. You should pay special attention to y

33、our competitors. Detect whether they are going to launch their new product onto the market. if the answer if yes that probably means there is a demand in the market for some new product. Then be quick and put on your rival product to coincide with them. 9. Human resources: how to use staff appraisal

34、 schemesYou should see to it that the staff appraisal schemes be a chance for management and employees to come together and exchange ideas, set joint targets and improve the way decisions are reached.The scheme should have a clear appeal process and any negative feedback should be accompanied by evi

35、dence such as dates, times and outcomes. Most importantly ratings should reflect measurable element of the job requirements.10. Advertising: the importance of television and cinema advertisementIn fact television and cinema advertising both function as a kind of media which tells or even guides peop

36、le to buy products or services. With the development of the telecommunication television has become the most important carrier of advertisement and as a result of that TV advertising has the largest amount of audience all over the world. They have penetrated into peoples daily life and persuaded the

37、m to buy whenever they turn on them. On the other hand the popularity of the movie make every audience be under the influence of cinema advertising at the beginning and end of the movie.11. Staff management: how to ensure effective lines of communication between the workforce and managementAs the le

38、ader of the company you should open up a channel for the workforce and management to communicate directly. For example you can hold a monthly meeting within the company, which is attended by both the reps from workforce and management. They are allowed to talk with each other openly and freely to ex

39、change views and opinions. They can also set common objectives. You should achieve this effectiveness by making use of up-to-date technologies. For example you can set up a forum on the intranet of your company so that every member can air and exchange their views on the forum. In this way a effecti

40、ve line of communication will be set up.You should set up an incentive system to make your staff talk with their line managers. 12. Finance: how to ensure accurate cashflow forecastsyou should establish a monitor system in the first place to detect any possible cashflow gap which will occur during y

41、our production and operation. This system can calculate the balance between your income and expenditure on a daily base. And should there be any sign of cashflow problems the system will warn your staff to do something about it before hand.In order to achieve the accuracy you must set up a report sy

42、stem which demands every manager report the current financial status of his or her departments. The information will be collected everyday for you to take consideration.13. International sales: how to decide which sales incentives to offer a new foreign customer (本題做為思考題，請(qǐng)大家考慮一下。我們下次課將要學(xué)到。)14. Recru

43、itment: how to ensure that the best applicant for a job is selected (how to ensure that the best candidate for a post is selected)During the selection process we should pay attention to the candidates quality and attribute. Quality refers to the candidates ability to conduct his or her future work.

44、During the interview candidates will have to be asked to demonstrate their ability to solve problems and deal with emergencies. In addition the other important factor should also be considered. That is the attribute of the candidate. It has something to do with the candidates character and value. Th

45、ose whose value is in the conflict of the companys ethics will not be considered as best candidate even if they demonstrate remarkable ability in their work. 15. How to decide whether to float a company on the stock marketA: we should check the policy concerning listing a company onto the stock mark

46、et. Different stock exchanges have different policies and requirements. We should check these policies or requirements to see that if our company meets the demand so as to be listed on the stock market. For example according to the policy of many SEs, the total capital of a company should meet a cer

47、tain level before it can be listed. Besides, its after-tax profits should also reach a certain level. So check these policies to see if our company is qualified to be listed onto the stock market. Second, we should understand and are willing to take the responsibilities that a listing company has to

48、 bear such as disclosure directors duty all kinds of expenses tax and so on.16. Training: the importance of training staff to use new technologyA: it is a very important step to train your staff in how to use the new technology. First of all most of your staff wont be familiar with this technology s

49、ince it is new and unless you train them they will spend much more time in getting used to it. Therefore your training is worthy in getting your staff to understand the new technology. Secondly you still wont enjoy the high efficiency brought up by the new technology if you cant achieve the perfect

50、combination of your staff and the new technology which is only possible through training. The last but not the least you can improve your staffs ability to harness the new technology through your training program and make them more confident in their work, which will definitely enhance the efficienc

51、y of your company.17. The importance of selecting appropriate members of staff to attend exhibitionsA: your aim of exhibiting your products at the trade fair is to show your customers the high quality of your products through fine demonstration and careful explanation, which will only be achieved by

52、 selecting right staff to attend the trade fair. The staff you select should at least have a good understanding of the products you display. They must know the quality function description production packing and other important fields of your products. Besides they must have strong ability of promot

53、ing and marketing. These elaborately-selected staff can answer any kind of question produced by the customers about your products and can secure contracts with them skillfully, which will make your display a complete success.18. Production management: how to organize an effective stock control syste

54、mA: there are three important steps: first step up a monitoring system in the company to watch closely the level of inventory so that the inventory can be maintained at an appropriate level. Second set up a reporting system to inform the manager of any possible changes in the level of inventory. If

55、the level is too low try to improve it and reduce its negative effect on the production. If the level is too high try to reduce it and pay attention to the lack of capital and difficulties it will exert on the management. Third make everyone in the company clear about the importance of stock control

56、 so that every part of this system is operating effectively and altogether achieve a high proficiency of the whole.注釋：stock control system 存貨控制 （對(duì)各種物資庫(kù)存量的管理。目的在于使各種物料的庫(kù)存量保持在適當(dāng)?shù)乃?，既不?huì)因庫(kù)存過(guò)低而使生產(chǎn)收到影響，也不會(huì)因庫(kù)存過(guò)多而占?jí)嘿Y金并增加管理上的困難。）19. Meeting: the importance of regular meeting with suppliersA: first improve yo

57、ur cooperation with your supplier. It is not just a simple deal you make with your supplier. That is to say you should do your business with your supplier on the basis of equality mutual respect and mutual benefit. Second try to let your suppliers know that you are willing to establish the long-term

58、 relationship with them so that they are more confident in the current business with your company. Third it is your PR departments job to communicate with your suppliers on the regular basis and enhance the friendly relationships between you and your suppliers.20. The importance of teamwork for the effective management of projectsA: to manage projects involves heavy workload and requires much of the companys energy and hum