酒店信息技術(shù)協(xié)調(diào)員崗位職責(zé)

1、Room to have a great start 成功的開(kāi)始IT Coordi nator信息技術(shù)協(xié)調(diào)員Hotel Level:酒店等級(jí)：I TIJob Band:7職位等級(jí)：7Departme nt:Finance部門：財(cái)務(wù)部Reports To:In formati on Tech no logy Man ager, Assista nt Man ager of直屬上級(jí)：Finan ce, Director/Ma nager of Finance & Bus in ess Support信息技術(shù)經(jīng)理，助理財(cái)務(wù)經(jīng)理，財(cái)務(wù)和業(yè)務(wù)支持總監(jiān)或經(jīng)理JOB OVERVIEW 職位概述

2、71; Assist with in formati on tech no logy support and troubleshooti ng en suri ng the highest level of computer performa nee, efficie ncy and security.協(xié)助信息技術(shù)支持和排除故障的工作，確保計(jì)算機(jī)運(yùn)行，效率和安全均達(dá)到最高水平At InterContinental Hotels & Resortswe want our guests to feel special, cosmopolitan and In the Knowwhich m

3、eans we n eed you to:* Be charm ingby being approachable, hav ing con fide nee and show ing respect.* Stay in the momentby understanding and anticipating guests' needs, being attentive and takingown ership of gett ing things done.* Make it memorable by being knowledgeable, sharing stories and sh

4、owing your style to create moments that make people feel special.在洲際酒店及度假村？，我們希望賓客感覺(jué)風(fēng)格獨(dú)特、時(shí)尚現(xiàn)代和深入洞悉，這意味我們需要你：親切、充滿自信、體現(xiàn)尊重來(lái)展現(xiàn)富有魅力 的你。理解和預(yù)測(cè)賓客的需要、做到細(xì)心周到、具主人翁精神、把事情辦好，保持專注當(dāng)下。見(jiàn)多識(shí)廣、分享閱歷、展現(xiàn)你的風(fēng)格來(lái)創(chuàng)造令人感覺(jué)特別的時(shí)刻，做到令人難忘。DUTIES AND RESPONSIBILITIES 工作職責(zé) Meet with hotel staff/clie nts to ascerta in/un dersta nd thei

5、r n eeds and provide prompt and professi onal assista nee and support.拜訪員工和客戶以確定或了解他們的需求，從而提供快速和專業(yè)的協(xié)助與支持。 Set up and orga nize workstati on with desig nated supplies, forms, and resource materials.*設(shè)置并組織工作站指定的供應(yīng)品，表格和資源材料。 Con ducts periodic tests and in specti ons to en sure all departme nts are com

6、pl ying with required procedures.進(jìn)行定期的測(cè)試和檢查以確保所有部門符合規(guī)定的程序。 Ide ntify tra ining n eeds and recomme nd acti ons in order to resolve those n eeds.«確定培訓(xùn)需求并為解決南些需求而建議應(yīng)進(jìn)行的工作。« Assist in the monitoring of all related hotel systems and ensure proper operation and condition.«協(xié)助監(jiān)測(cè)所有相關(guān)的酒店系統(tǒng)，確保正常

7、運(yùn)轉(zhuǎn)和良好狀況。« Mon itor inven tory and supplies and en sure that reple ni shme nts are ordered in a timely mann er. Report shortages immediately to supervisor.«監(jiān)督庫(kù)存和供應(yīng)平，確保及時(shí)訂購(gòu)補(bǔ)充品。應(yīng)將缺貨的情況立即匯報(bào)給上級(jí)領(lǐng)導(dǎo)。ACCOUNTABILIT Y 責(zé)任范圍Number of employees supervised管理的員工Direct N.A.直接 無(wú)In direct NA間接 無(wú)Ann ual Opera

8、t ing Profit/Payroll Budget 年度經(jīng)營(yíng)利潤(rùn)和薪金預(yù)算« N.A.無(wú)Key Metrics主要績(jī)效指標(biāo)* Completi on of assig ned tasks/projects完成分派給的工作或項(xiàng)目的情況Decisi on Making Resp on sibilities (Decisi on Rights) 決策職責(zé)(決策權(quán))- N.A.無(wú)QUALIFICATIONS AND REQUIREMENTS任職要求Required Skills技能要求* Demon strated ability to in teract with customers,

9、 employees and third parties that reflects highly on the hotel, the brand and the Compa ny.完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 Work ing kno wledge of local area n etworks and Microsoft Win dowsPage 2 of 3第4頁(yè)，共3頁(yè)« 具有局域網(wǎng)和微軟視窗軟件的使用知識(shí)« Good writ ing skills«良好的寫(xiě)作技巧Qualificati ons 學(xué)歷« Diploma

10、 or Vocati onal Certificate in Computer Scie nee or In formatio n Tech no logy or related field.«擁有計(jì)算機(jī)或信息技術(shù)或相當(dāng)領(lǐng)域的畢業(yè)證書(shū)或職業(yè)證書(shū)Experie nee -經(jīng)驗(yàn)«1 year related experie nee or an equivale nt comb in ati on of educati on and work-related experie nee. somecomputer set-up and troubleshooti ng experie nee preferred一年相關(guān)經(jīng)驗(yàn)或與此相當(dāng)?shù)慕逃拖嚓P(guān)工作經(jīng)驗(yàn)結(jié)合的背景。具有一些計(jì)算計(jì)設(shè)置和故障排除經(jīng)驗(yàn)者優(yōu)先考 慮。The statements in this job description are intended to describe the essential nature and level of work being performed. They are