接待客戶英語5頁(yè)

1、問好1. Good morning/afternoon/evening. /May I help you? /Anything I can do for you?2. How do you do? /How are you? / Nice to meet you.3. Its a great honor to meet you./I have been looking forward to meeting you.4. Welcome to China.5. We really wish youd have a pleasant stay here.6. I hope youll have a

2、 pleasant stay here. Is this your fist visit to China?7. Do you have much trouble with jet lag?機(jī)場(chǎng)接客1. Excuse me; are you Mr. Wilson from the International Trading Corporation?2. How do I address you?3. May name is Benjamin liu. Im from the Fuzhou E-fashion Electronic Company. Im here to meet you.4.

3、We have a car an over there to take you to you hotel. Did you have a nice trip?5. Mr. David smith asked me to come here in his place to pick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go to the hotel?相互介紹1. Let me introduce my self. My name is

4、Benjamin Liu, an Intl salesman in the Marketing Department.2. Hello, I am Benjamin Liu, an Intl salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.3. I would like to introduce Mark Sheller, the Marketing department manager of our c

5、ompany.4. Let me introduce you to Mr. Li, general manager of our company.5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD Department Manager, Mr. Wang.6. If Im not mistaken, you must be Miss Chen from France.7. Do you remember me? Benjami

6、n Liu from Marketing Department of PVC. We met several years ago.8. Is there anyone who has not been introduced yet?9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my business card?11. May I have your business card? / Could you give me your business card?12. I am

7、 sorry. I cant recall your name. / Could you tell me how to pronounce your name again?13. I am sorry. I have forgotten how to pronounce your name.小聊1. Is this your first time to China?2. Do you travel to China on business often?3. What kind of Chinese food do you like?4. What is the most interesting

8、 thing you have seen in China?5. What is surprising to your about China?6. The weather is really nice.7. What do you like to do in your spare time?8. What line of business are you in?9. What do you think about? /What is your opinion?/What is your point of view?10. No wonder you're so experienced

9、.11. It was nice to talking with you. / I enjoyed talking with you.12. Good. That's just what we want to hear.確認(rèn)話意1. Could you say that again, please?2. Could you repeat that, please?3. Could you write that down?4. Could you speak a little more slowly, please?5. You meanis that right?6. Do you m

10、ean.?7. Excuse me for interrupting you.社交招待1. Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?2. All right, let me make some. Ill be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food?5. I

11、 would like to invite you for lunch today.6. Oh, I cant let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now?8. Excuse me. Ill be right back9. Excuse me a moment.告別1. Wish you a very pleasant journey home? Have a good journey!2. Thank you very much for everythi

12、ng you have done us during your stay in China.3. It is a pity you are leaving so soon.4. Im looking forward to seeing you again.5. Ill see you to the airport tomorrow morning.6. Dont forget to look me up if you are ever in FUZHOU. Have a nice journey!約會(huì)1. May I make an appointment? Id like to arrang

13、e a meeting to discuss our new order.2. Lets fix the time and the place of our meeting.3. Can we make it a little later? 4. Do you think you could make it Monday afternoon? That would suit me better.5. Would you please tell me when you are free?6. Im afraid I have to cancel my appointment.7. It look

14、s as if I wont be able to keep the appointment we made.8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9. Anytime except Monday would be all right.10. OK, I will be here, then.11. We'll leave some evenings free, that is, if it is all right with you.品質(zhì)3

15、7I hope you'll have a pleasant stay here. 希望你能在這兒過得愉快。 38You must be tired after your long flight. 經(jīng)過長(zhǎng)途飛行，你一定很累了。情境短語    1. get acquainted (with.)（和）認(rèn)識(shí)，熟悉    這個(gè)常用的短語暗示雙方從不認(rèn)識(shí)到熟識(shí)，“get”可換“become”。若是短語之后，要加上被認(rèn)識(shí)的對(duì)象，以介系詞“with”連接。    例：Our boss got acqu

16、ainted with a couple of real estate agents in the golf Club.    （我們老板在高爾夫俱樂部里結(jié)識(shí)了幾位做房地產(chǎn)的商人。）     2. on top of things 完全掌握    字面的意思是將問題克服，高高踩在上面，引申為“控制全局”。    例：The new manager was always worried he wasnt on top of things.  

17、60; （新經(jīng)理一直擔(dān)心自己無法掌握全局。）      3. (a) force to be reckoned with 值得注意的人物    “(a) force”，“力量”，可以指一個(gè)團(tuán)體、事物或個(gè)人；“reckon”在此的意思為“認(rèn)定”?！癮 force to be reckoned with”是形容“有成功的條件而值得注意的人物、團(tuán)體”。    例：The new company will be a force to be reckoned with in the future

18、.    （這家新公司未來值得大家注意。）    4. Don't I know it. 我完全同意!    當(dāng)此句型以句點(diǎn)(.)而非問號(hào)結(jié)尾時(shí)，表示完全同意對(duì)的方意見，為口語用法，強(qiáng)調(diào)的是肯定的含意。意思為”我怎會(huì)不知道??？；我當(dāng)然明白這一點(diǎn)！”。    例：You say the discount rate is too low? Don't I know it!    （你說這折扣打得太少？我完全同意?。?#160;     5. in a nutshell 簡(jiǎn)言之    “nutshell”原為“堅(jiān)果殼”，又指“極小的容器”，故“in a nutshell” 這個(gè)副詞短語的意思是“簡(jiǎn)言之”。    例：Bob told us in a nutshell what happened in the managers