UMydutiesPPT學習教案

1、會計學1UMyduties第1頁/共24頁traffic policefirefighter a. careful b. useful c. dutiful 盡職的盡職的第2頁/共24頁Learning aims: Understand your duties and responsibilities. Use English to express yourself in workplace.第3頁/共24頁DutiesHe serves food and drinks to customers.He prepares food, using various cooking methods,

2、i.e., boiling, roasting and baking.He receives cash from customers.He greets visitors and directs them to approriate persons.a.b.c.d.cashierreceptionistwaitercook服務(wù)，侍候準備接收迎接，問候指揮，引導第4頁/共24頁salesmanmechanicDuties the car the carsellrepair/fix第5頁/共24頁 A. I Beg Your Pardon Mike is on his first day to w

3、ork. What happens to him? He was late for work today. He cant follow what the woman says. He has difficulty in doing his tasks. I beg your pardon? Now, wait a second. Would you like me to repeat.? Id only request you to speak a bit slowly.第6頁/共24頁Sarah: So, Ill give you a rundown of the duties of th

4、e job. Your main responsibilities will be to ensure that the reports are finished each week, make any adjustments that need to be made, and then distribute them to each department via e-mails. Is that clear so far?Mike: I beg your pardon, but what should I do before distributing the reports?Sarah: C

5、ollect the reports and make necessary adjustments.Mike: Collect the reports and make necessary adjustments. I got it.Sarah: Okay, heres the employee manual. Make sure you read it.Mike: Now, wait a second. How should I distribute the reports, in hard copy or by e-mail?Sarah: I said via e-mail, you di

6、dnt hear me or what?Mike: Via e-mail. Good. I got it. Thanks.Sarah: Would you like me to repeat trequest he whole thing?Mike: No, thank you. Id only you to speak a bit slowly. 缺少，缺乏缺少，缺乏第7頁/共24頁rundown n. 描述，解釋duty n. 職責duties of the job 工作職責responsibility n. 職責，責任Phrasesmain responsibilities 主要職責en

7、sure v. 確保adjustment n. 調(diào)整make adjustments 作出調(diào)整distribute v. 分發(fā)distribute. to. 將.分發(fā)給.via prep. 經(jīng)由so far 到目前為止necessary a. 必需的employee n. 雇員manual n. 使用手冊employee manual 員工手冊make sure 確保wait a second 稍等一下hard copy 硬拷貝repeat v. 重復request v. 請求request sb. to do. 請求某人做.speak a bit slowly 說慢一點第8頁/共24頁Ask

8、ing for ClarificationI beg your pardon, but I dont quite understand.What did you say?Please say again.Are you able to give an example of that point?Could you say that again, please?What?第9頁/共24頁Polite/FormalNeutralLeast Polite/ InformalI beg your pardon, but I dont quite understand.Could you say tha

9、t again, please?Please say again.What did you say?Are you able to give an example of that point?What?第10頁/共24頁Your supervisor has assigned a task to you. But you dont understand her well.Supervisor: So, Ill give you a rundown of the duties of the job. Your main responsibilities will be to You: Super

10、visor:You: .I beg your pardon?I got it. Thanks.第11頁/共24頁DutiesHe serves food and drinks to customers.He prepares food, using various cooking methods, i.e., boiling, roasting and baking.He receives cash from customers.He greets visitors and directs them to approriate persons.a.b.c.d.cashierreceptioni

11、stwaitercook第12頁/共24頁Your supervisor has assigned a task to you. But you dont understand her well.Supervisor: So, Ill give you a rundown of the duties of the job. Your main responsibilities will be to You: Supervisor:You: .I beg your pardon?I got it. Thanks.第13頁/共24頁as soon as possible. 5. cooked fo

12、od to the right temperature.leave wash heat report dry WashleaveDryReportHeat第14頁/共24頁eg: I should I should not Leave customers waiting.Always welcome customers with a smile.Ask my workmates to serve them.Stop serving food to other customers to greet them.always welcome customers with a smile. ask m

13、y workmates to serve them.leave customers waiting.stop serving food to other customers to greet them.第15頁/共24頁restaurantfoodservicepriceenvironment第16頁/共24頁1. (Ex.1) Suppose you are a waiter at a restaurant. A customer walks in but youre busy serving food to other customers.Language points1) be busy

14、 doing: 忙于做忙于做.設(shè)想下你是一家餐廳的服務(wù)員。一位顧客走進來，而你正忙著給別的客人上菜。設(shè)想下你是一家餐廳的服務(wù)員。一位顧客走進來，而你正忙著給別的客人上菜。 be busy with .eg: We are busy preparing for the exam these days.2. (Title) Excerpt from a waiter training manual.1) excerpt from: . 的摘錄的摘錄/節(jié)選節(jié)選2) a waiter training manual: 服務(wù)員培訓手冊服務(wù)員培訓手冊服務(wù)員培訓手冊節(jié)選。服務(wù)員培訓手冊節(jié)選。第17頁/共24

15、頁3. (P1,L1-2) When approaching the table, be sure to have your pen ready, book open, and pad ready.Language points1) be sure to do.: 務(wù)必要做務(wù)必要做.走向餐桌的時候，一定要準備好筆，菜單和記錄板。走向餐桌的時候，一定要準備好筆，菜單和記錄板。 2) have . ready:把把.準備好準備好eg: Be sure to attend the meeting.4. (P1,L4-5) After answering all the questions, if t

16、here are any, ask if you can take heir order.如果有問題的話，先回答問題，然后再詢問是否可以為他們點餐。如果有問題的話，先回答問題，然后再詢問是否可以為他們點餐。eg: Youd better have your ID card ready before you check-in.第18頁/共24頁5. (P2,L1-2) When taking the order, be sure to gather all information from each guest.Language points1) gather information: 收集信息

17、收集信息為客人點餐的時候，一定要一字不漏地記下每個客人的要求。為客人點餐的時候，一定要一字不漏地記下每個客人的要求。 2) When,while,if,unless等連詞引導的狀語從句中，若主語與主句主語相等連詞引導的狀語從句中，若主語與主句主語相 同，可將從句中的主語省略，并將其后的動詞變成現(xiàn)在分詞。同，可將從句中的主語省略，并將其后的動詞變成現(xiàn)在分詞。eg: The bees are busy gathering honey from the flowers.eg: When you arrive, please give me a call.When arriving, please g

18、ive me a call.第19頁/共24頁6. (P2,L2-3) If possible, you should take the order from women and children first, and then the men.Language points1) if possible: 如果可能的話如果可能的話 (完整形式是完整形式是if it is possible)如果可能的話，你應(yīng)該先請女士和孩子點餐，然后再請男士點餐。如果可能的話，你應(yīng)該先請女士和孩子點餐，然后再請男士點餐。 2) take the order:點餐點餐eg: Bring some friends,

19、 if possible.7. (P3,L1) Position numbers must identify customers.座位號必須與顧客對應(yīng)。座位號必須與顧客對應(yīng)。take ones order:為某人提供點餐服務(wù)為某人提供點餐服務(wù)position number: 座位號座位號第20頁/共24頁8. (P3,L1-2) Position #1 is the seat closest to the first person to your left.Language points1) close to: 靠近靠近(表示具體意義表示具體意義)1號位是最靠近你左手邊的第一位客人。號位是最靠

20、近你左手邊的第一位客人。 closely:仔細地，密切地仔細地，密切地(表示抽象意義表示抽象意義)eg: The hotel is close to the railway station.9. (P3,L2-3) Moving in a clockwise direction, continue taking the orders.按照順時針方向逐個點菜。按照順時針方向逐個點菜。 eg: They are working closely with the government. 1) in a clockwise direction: 按順時針方向按順時針方向 2) continue doin