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1、Supplier Profile/供應(yīng)商資料Name of Supplier/供應(yīng)商名稱:Address/地址:Tel/電話:Fax/傳真號碼:Name of Owner/公司持有人:Contact Person/聯(lián)絡(luò)人:Founded/成立時(shí)期: Company Ownership/公司體制:ISO Certified/已獲ISO認(rèn)可(Y/N):ISO Version/ISO版本:Range of Goods/貨物種類:General Turnover/總營業(yè)額:(1)2000:(2)2001:(3)2002:(4)2003:Major Export Markets/主要出口市場:(1) (

2、2) (3)Turnover in Major Export Markets/主要出口市場之總營業(yè)額(USD):2000:(1)(2)(3)2001:(1)(2)(3)2002:(1)(2)(3)2003:(1) (2) (3)Major Customers/主要顧客:(1)(2)(3)Regulatory applications(1)ULCUL (2)CAS (3)CE/GS/TUV (4)Other Quanlatory can be produced annually/年產(chǎn)量Production Facilities and Equipment(with number)/生產(chǎn)設(shè)施及設(shè)備

3、(請注明數(shù)量): Any special machine to enhance production capability and quantity/有什么特殊設(shè)備用來提高生產(chǎn)能力和數(shù)量Number of Assembly Lines/生產(chǎn)總數(shù)目:Number of Employees/員工數(shù)目:(1) Clerical Staff/文職:(2) Engineer/工程: (3) Factory Worker/生產(chǎn)人員:Locational of Production Facilities/生產(chǎn)設(shè)施地點(diǎn):Average Lead Time/交貨期: Manpower and Originati

4、on(A) Number of total hourly employees (direct and indirect)計(jì)時(shí)員總數(shù)(直接和間接)(B) Number of Quality Personnel 品管人員的數(shù)量1、Hourly 計(jì)時(shí)人員2、Non-exempt(technicians)技術(shù)員3、.Salaried(total)月薪人員a. Supervisors主管b. Engineers工程師c. Clercal文書d. Other其他 (C) Ratio of hourly production to quality personnel 計(jì)時(shí)生產(chǎn)人員和品管人員的比率Respon

5、sible Persons負(fù)責(zé)人Name姓名Position職位Report To報(bào)告給Mangerment(G.M/M.D)管理者(總經(jīng)理/董事長)Marketing市場部Quality質(zhì)量部Engineering工程部Production生產(chǎn)部QUALITY SYSTEMS SURVEY REPORT質(zhì)量系統(tǒng)調(diào)查報(bào)告COMPANY/DIVISION LOCATION 公司/部門 地址 OPERATIONS/PLANT MGR.Mr.Hu jianxin PHONE 業(yè)務(wù)/工廠經(jīng)理 電話COMPANY QUALITY DEPARTMENT CONTACT品管部門聯(lián)絡(luò)人SURVEYED BY調(diào)

6、查人TYPE OF BUSINESS:業(yè)務(wù)種類DATE日期AUDIT RESULTS:稽核結(jié)果UnacceptableACCEPTABLE可接受CONDITIONALLYACCEPTABLE有條件接受NOTACCEPTABLE不可接受RANGE總分RATING得分RANGE總分RATING得分RANGE總分RATING得分Quality Organization品管組織12-1610-110-90Training Communication 培訓(xùn)與溝通10-138-90-70Document and Spec Control 文件控制11-159-100-80Inspection Proces

7、s 檢驗(yàn)過程24-3319-230-180Control of MeasurementTest Equipment 測量試驗(yàn)設(shè)備的控制15-2112-140-110 Purchased Materal 物料采購15-2011-130-100 Process Control 過程控制28-3922-270-210Quality System 質(zhì)量體系18-2515-170-140Contract Review 合同評審3-420-10Design Control 設(shè)計(jì)控制10-138-90-70Control of Customer Supplied Product客戶提供產(chǎn)品的控制2-3100

8、Control of Quality Records 質(zhì)量記錄的控制4-530-20Handing,Storage,Packaging and Delivery搬運(yùn),儲存,包裝和交付3-40-20RATING OF TOTAL SYSTEM 系統(tǒng)總得分: 00.00%Assessed Department 受審核部門Contact Person被審核人Position 職位Remark 備注12345678 Comment/評論 Rating/得分: Result/結(jié)果;Assessor/評審人:QUALITY SYSTEMS SURVER SCORE SHEET質(zhì) 量 系 統(tǒng) 調(diào) 查 評 分

9、 表QUALITY SUB SYSTEMS: 品管系統(tǒng)分組TOTALPOSSIBLE最高分SCORE得分RATING 等級 Quality Organization 品管組織160Not Acceptable 不可接受 TrainingCommunication培訓(xùn)與溝通130Not Acceptable 不可接受 Document and Spec Control 文件控制150Not Acceptable 不可接受 Inspection Process 檢驗(yàn)過程330Not Acceptable 不可接受Control of Measurement Test Equipment 測量試驗(yàn)設(shè)

10、備的控制210Not Acceptable 不可接受 Purchased Materal 物料采購200Not Acceptable 不可接受 Process Control過程控制390Not Acceptable 不可接受 Quality System 質(zhì)量體系250Not Acceptable 不可接受 Contract Review 合同評審40Not Acceptable 不可接受 Design Control 設(shè)計(jì)控制130Not Acceptable 不可接受 Control of Customer Supplied Product客戶提供產(chǎn)品的控制30Not Acceptabl

11、e 不可接受 Control of Quality Records 質(zhì)量記錄的控制50Not Acceptable 不可接受 Handing,Storage,Packaging and Delivery搬運(yùn),儲存,包裝和交付60Not Acceptable 不可接受TOTAL總分2100 RATING 0.00% NOTES 1.If a question is non-applicable for a given plant ,indicate as (N/A)and deduct those question points from total possible in determinin

12、g score for that sub-system. 2.The Quality System Survey Report includes 13 subsystems.A rating of at least 70%,none of subsystems rated”Not acceptable” is needed for a system to be rated “Qualified”.A rating of at least 55%,none of subsystems rated”Not acceptable” is required for a system to be rat

13、ed “Conditional Acceptable”備注:1.如果某問題不適用于供應(yīng)商,標(biāo)明N/A并把該問題的分?jǐn)?shù)從總分里減去。 2.在質(zhì)量系統(tǒng)調(diào)查表里包含13個(gè)分項(xiàng)。當(dāng)沒有分項(xiàng)評為“不可接受”得分 達(dá)到70%時(shí),系統(tǒng)才可以評審為“合格”; 當(dāng)?shù)梅诌_(dá)到55%,沒有分項(xiàng)被評為“不可接受”時(shí),系統(tǒng)才可評為“有條件接受”TO : DATE:FR: REF#:The problems which were found during system audit on are listed as below ,please fill out Corrective action report accordi

14、ngly and send to TTI in 2weeks.thanks!下面所列為2004年12月3日的體系審核中所發(fā)現(xiàn)的問題,請?zhí)顚懠m正預(yù)防措施報(bào)告并在兩周內(nèi)傳回TTI。多謝!Supplier Corrective Action Requisition供應(yīng)商糾正預(yù)防措施Problems 問題點(diǎn) Recommendations 建議QUALITY ORGANIZATION Score 得分:0品管組織 Total Possible 最高分:161.Does the organization at the corporate or local level have a Quality Man

15、ual,including specific quality objectives that reflect managements commitment to quality? 組織是否有公司級的質(zhì)量手冊,其中包含管理層承諾的質(zhì)量目標(biāo)?Considerations 考慮因素-Quality manual satisfies ISO-9000 requirements.質(zhì)量手冊符合ISO9000的要求- Quality manual is controlled and current via revisions and is utilized質(zhì)量手冊受控并為最新版Scoring:得分0 - M

16、anual does not exist 沒有手冊 1. - Informal quality procedures are available 有非正式的手冊 2. - Quality manual is in planning stage;however,quality procedures are currently followed 手冊處于策劃階段。但目前遵守品管程序3. - A quality manual is available,focuses primarily on inspection methods 有質(zhì)量手冊,但側(cè)重與檢驗(yàn)方法 4. - A quality manua

17、l is available ,but lacks some elements of a preventative system. 有質(zhì)量手冊,但在預(yù)防系統(tǒng)方面缺乏某些因素 5. - A comprehensive manual is available that includes advance quality improvement methodsand clearly defines companys goals and preventative philosophy. 有完善的質(zhì)量手冊,包含的先進(jìn)的品質(zhì)改進(jìn)方法和清楚描述了公司目標(biāo)和預(yù)防策略Remarks 備注:2. Is the qu

18、ality function adequately atsffed and supported for the implementation and maintenance of the documented quality system?品管是否有足夠的人力和支持可以運(yùn)行和維護(hù)質(zhì)量系統(tǒng)?Considerations 考慮因素-Independent quality function reports at the appropriate arganizational level. 在適當(dāng)?shù)慕M織水平上有獨(dú)立的質(zhì)量報(bào)告-Quality function includes professional

19、engineering personnel who focus on application of preventative techniques. 有專業(yè)的工程師致力于預(yù)防技術(shù)的應(yīng)用Scoring: 得分 0 - No Quality function 沒有質(zhì)量功能1 - Part time or insufficiently staffed quality function. 有兼職的或人員不足2 - Dedicated,adequately staffed,quality function. 專職的和充足的人員Remarks 備注:3. Are quality responsibilit

20、ies adequately defined and documented? 質(zhì)量職職是否被完整描述并且文件化?Considerations 考慮因素: - Organization charts exist and are controlled via revisions.有組織圖并且受控為最新版-Job descriptions are established ,reviewed,and controlled via revisions.有職責(zé)描述并受控為最新版Scoring:得分 0 - Quality responsibilities are not defined 沒有定義質(zhì)量職責(zé)

21、1 - Quality responsibilities are generally defined,but lack formality and control 有定義質(zhì)量職責(zé),但非正式和沒有受控 2 - Quality responsibilities are formally defined in controlled procedures and/or quality process flow chart 在受控的質(zhì)量程序或品管流程圖中有正式定義的質(zhì)量職責(zé)Remarks 備注:-4.Has the company providee suitably controlled conditi

22、ons for activities affecting quality,Including: 對那些影響質(zhì)量的活動(dòng),公司有提供適當(dāng)?shù)目刂茥l件,其中包括: 1.Condition of equipment 設(shè)備條件 2.Plant cleanliness orderliness 工廠整潔有序 3.Plant lighting and operator comfort 工廠明亮,操作舒適 4.Plant temperature and atmospheric conditions 工廠溫濕度條件 5.Waste/Scrap recycling or disposal 廢棄物回收與處置 6.Gau

23、ge calibration 量具校準(zhǔn)Considerations 考慮因素: -Facilities are utilized for both product qualification and on-going production monitoring. 用于產(chǎn)品認(rèn)可和生產(chǎn)監(jiān)控的設(shè)施 -Appropriate test schedules are available. 有適當(dāng)?shù)膶?shí)驗(yàn)計(jì)劃 -Test result correlate to custormer field failures. 試驗(yàn)結(jié)果與客戶方的缺陷相關(guān)聯(lián)Scoring:得分 0 - Inadequate facilitie

24、s.設(shè)施不足1 - Appropriate facilities exist,but some areas require mprovement. 有合適的設(shè)施,但在某些地方需要改進(jìn)2 - Adequate areas,equipment,documented test procedures and resources are available and are followed.Records are maintained and utilized as a quality improvement tool. 有適當(dāng)?shù)膮^(qū)域,設(shè)備,文件化的試驗(yàn)程序和資源,實(shí)驗(yàn)記錄被保存作為質(zhì)量改進(jìn)的工具Rem

25、arks 備注5. Does the organization have a management policy or directive requiring continuous improvement,andthere documented evidence of continuous improvement activities? 組織是否有管理方針或指示要求持續(xù)改進(jìn),是否有書面的持續(xù)改進(jìn)的證據(jù)? Considerations 考慮因素:-Doncumented meeting agendas and minutes supporting relationship to projects

26、.有書面的會議紀(jì)要支持相關(guān)計(jì)劃-Verification of meeting minutes and follow-up actions are completed.確認(rèn)會議紀(jì)要和跟進(jìn)措施是否完成-Employees are empowered to initiate corrective action and participate in problem solving teams for continuous improvement.雇員被鼓勵(lì)參與持續(xù)改進(jìn)活動(dòng),制定糾正措施和解決問題Scoring:得分 0 - There are no quality improvement meeti

27、ngs. 沒有質(zhì)量改進(jìn)會議 1 - Occasional one-on-one,on-the-job,unscheduled meetings with employees take place to discuss quality improvement. 偶爾一對一,或者在工作中,沒有事先計(jì)劃的會議可以讓雇員參加質(zhì)量改進(jìn)的討論 2 - Scheduled meetings with employees are held that occasionally include quality improvement as an agenda item. 偶爾和雇員有事先計(jì)劃的會議,質(zhì)量改進(jìn)是話題

28、的一項(xiàng) 3 - Scheduled meetings with employees are held that always include quality improvement as an agenda item. 經(jīng)常召開事先計(jì)劃的會議,而且質(zhì)量改進(jìn)是議題的一項(xiàng) 4 - Scheduled meetings with employees are held which are dedicated to quality improvement .Minutes are taken and documented. 與雇員召開計(jì)劃好的質(zhì)量改進(jìn)會議,有文件化的會議紀(jì)要 5 - Regularly

29、scheduled meetings with employees are held which are dedicated to quality improvement ,where in employees involvement and suggestions are eagerly solicited ,promptly implemented when appropriate,and monitored for effectiveness . 與雇員有定期的質(zhì)量改進(jìn)專題會議,征詢雇員的建議,如果合適就執(zhí)行,并監(jiān)控效果。Remarks 備注Training and Communicat

30、ion Score 得分:0 培訓(xùn)與溝通 Total Possible 最高分:131. Has the company developed and documented a program for incocrination and training of all personnel to ensure that they are aware of their job and quality requirements?公司是否有針對所有員工的關(guān)于培訓(xùn)的文件化程序,以確保員工了解工作和質(zhì)量要求?Consideration考慮因素:-Training reflects business/qual

31、ity objectives,and is periodically reviewed and updated . 培訓(xùn)反映業(yè)務(wù)和質(zhì)量目標(biāo)并被定期審查和更新。-Training effectiveness is measured by management.管理層衡量培訓(xùn)的效果。Scoring:得分 0 - Informative communication with new employees does not exist. 沒有和新員工的信息交流 1 - Informal verbal communication with new employees sometimes occurs. 有

32、時(shí)和新員工進(jìn)行非正式的口頭溝通。 2 - Verbal communication with all new employees occurs upon hiring. 和所有新員工都有口頭溝通,正在開發(fā)一個(gè)正式的流程。 3 - A formal,informative program exists,but lacks emphasis on quality. 有正式的信息流程,但沒有強(qiáng)調(diào)質(zhì)量。 4 - A formal,informative program exists with satisfactory emphasis on quality. 有正式的信息流程并且注重質(zhì)量。Remark

33、s 備注 2. Is there a formal training program for Quality personnel? 對品管人員有正式的培訓(xùn)流程嗎? Considerations 考慮因素:-Training plan is updated annually to assure linkage with business quality improvement strategies.每年更新培訓(xùn)計(jì)劃,保證和質(zhì)量改進(jìn)戰(zhàn)略緊密相連-Associates training record are maintained to assure continuous focus.保存相關(guān)培訓(xùn)記錄

34、。Scoring: 得分0 - Quality training does not exist. 沒有質(zhì)量培訓(xùn)1 - Quality training program is in the planning stage. 質(zhì)量培訓(xùn)流程處于策劃階段2 - Informal training is provided to employees. 給員工提供非正式培訓(xùn)。3 - A formal training program exists,but is not fully implemented. 有正式的培訓(xùn)流程但未被完全執(zhí)行。4 - A formal training program exists

35、,but is not fully implemented. 有正式的培訓(xùn)流程但不持續(xù)。5 - A comprehensive program exists which assures continuous quality training for all employees and monitors the overall effectiveness. 有完善的流程保證對全體員工實(shí)施持續(xù)的質(zhì)量培訓(xùn)并監(jiān)控效果。Remarks備注3Quality information regarding current status and Quality trends is available and po

36、sted for all employees to review? 有關(guān)于現(xiàn)狀和質(zhì)量趨勢的信息并且公布個(gè)所有員工Consideration考慮因素:-Posted quality trend information is available and updated frequently. 公布質(zhì)量趨勢的信息并不斷更新。Scoring 得分 0 - No quality trend information is posted. 沒有公布質(zhì)量趨勢信息 1 - Quality trend information is tracked ,but is not available to all empl

37、oyees. 有質(zhì)量趨勢信息,但是不是所有人都能得到 2 - Some quality trend information is posted. 公布部分質(zhì)量趨勢的信息 3 - All significant quality trend data is communicated regularly to employees. 所有重要的質(zhì)量趨勢信息都有和雇員定期交流 4 - All significant quality trend information is communicated regularly to employees,and corrective action teams ar

38、e formed to reduce quality failures. 所有重要的質(zhì)量趨勢信息都和雇員定期交流并成立改進(jìn)小組來減小質(zhì)量問題。Remarks 備注 Document and Specification Control Score 得分:0 文件與規(guī)范控制 Total Possible 最高分:151 System is in place to insure that only the latest drawings and specifications are available for use by production ,purchasing,inspection,and

39、test. 系統(tǒng)保證只有最新的圖紙和規(guī)范用于生產(chǎn),采購,檢驗(yàn)和試驗(yàn)。a) Written procedure 書面的程序b) Do procedures require change to be indicated or marked in the documents?程序是否要求文件要標(biāo)明變更情況?c) Audits are performed to assure latest revisions are in the file or in use and only latest revision is in file.是否進(jìn)行稽核來保證文件為最新版,而且只使用最新版?Considerati

40、ons考慮因素: Document control includes all quality related items such as prints,specifications,test plans quality plans,procedures,and other pertinent documents,records and files. 文件控制包括所有和質(zhì)量有關(guān)的項(xiàng)目,如圖紙,規(guī)范,試驗(yàn)計(jì)劃,品質(zhì)計(jì)劃,程序和其他相關(guān)記錄和文件 Existence of internal audit program to verify systems effectiveness and compl

41、iance to procedures.有內(nèi)部稽核流程來確認(rèn)系統(tǒng)的有效性和與程序的符合性。System includes a formal revision routing sign-off by functional areas to verify receipt and approval. 系統(tǒng)有正式的批準(zhǔn)途徑確保簽收和批準(zhǔn)。Verification of systems effectiveness by tracking three to five drawing numbers throughout process. 全過程追溯3到5個(gè)文件確認(rèn)系統(tǒng)的有效性。Scoring:得分 0 -

42、 No system is used . 沒有系統(tǒng) 1 - A informal system is used. 使用非正式的系統(tǒng) 2 - A formal system is in place,but evidence exists that it is not effective 有正式的系統(tǒng)存在但無證據(jù)證明其有效。 3 - A formal system is used ,but is not closed loop or does not include all documents. 有正式的系統(tǒng)但不保密或沒有包括所有文件。 4 - A formal system is used wi

43、th all documents and is closed loop. 有正式的系統(tǒng)而且包括所有文件環(huán)環(huán)相扣。 5 - A formal electronic system is used with closed loop checks and access to all stations includes all pertinent documents. 使用正式的電子系統(tǒng)包括所有相關(guān)文件,用與檢查和有需要的部門的訪問。Remarks 備注2 Engineering documentation has a formal system to identify changes. 工程文件有正式

44、的系統(tǒng)標(biāo)明變更。Considerations考慮因素:- Amaster document control,storage,and distribution area exists where appropriate records are maintained which detail change specifics and implementation dates.有一個(gè)總的控制,儲存和發(fā)布區(qū)域,保存了變更細(xì)節(jié)和實(shí)施日期的記錄。Scoring:得分 0 - No records kept. 沒有保存記錄 1 - Records are informal and scattered 記錄不

45、正式和散亂的 2 - Records are formal ,but.incomplete. 記錄是正式的但不完整。 3 - Records are complete on some items and functions,but not all. 在某些項(xiàng)目和功能上是完整的,但不是所有項(xiàng)目都一樣 4 - Complete up to date formal records are maintained. 保存了完整的最新的正式的資料。 5 - Electronic records are maintained on all items and functions with easy acce

46、ss at needed stations. 在所有項(xiàng)目和功能上使用電子系統(tǒng),便于有需求的部門的訪問。Remarks 備注3 Product and component specifications are defined and controlled by Product Engineering. 產(chǎn)品和零件的規(guī)范有產(chǎn)品工程部制定和控制。Considerations考慮因素:- System includes all documents and includes sign-off by authorized,responsible individual(s)系統(tǒng)包括所有文件和由有授權(quán)的責(zé)任者

47、簽署。- Product Engineering defines critical to quality (CTQ)features and labels them on the drawings.產(chǎn)品工程部確定重要質(zhì)量特性(CTQ)并在圖紙上標(biāo)記出來。 Scoring: 得分 0 - No system. 沒有系統(tǒng) 1 - Informal system 非正式的系統(tǒng) 2 - A formal system exists ,but is not enforced. 有正式的系統(tǒng),但實(shí)施不力。 3 - A formal system is used ,but dose not include

48、all documents or funcitions. 使用正式的系統(tǒng),但沒有包括所有的文件和功能。 4 - A formal system is used and includes all functions and documents. 有一個(gè)正式的系統(tǒng),包含所有文件和功能,系統(tǒng)保持最新狀態(tài)。 5 - An electronic system is used and well maintained and includes all documents and functions with easy access 使用電子系統(tǒng)并且維護(hù)很好,所有文件都易于訪問。 Remarks 備注 INS

49、PECTION-INCOMING,IN PROCESS,F(xiàn)INAL AND AUDIT Score 得分: 0 檢驗(yàn)-來料檢驗(yàn),過程中檢驗(yàn),終檢和稽核 Total Possible最高分: 33 1 Does the organization have comprehensive produces and work instructions for receiving inspection and testing activities? 組織是否有完善的程序和操作說明用于進(jìn)貨檢驗(yàn)和測試活動(dòng)?Considerations考慮因素- Supplier process Capability data is used to minmize inspection- 供應(yīng)商的過程能力數(shù)據(jù)被用來減少檢驗(yàn)量

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