供應(yīng)商績效管理程序

1、XXXXXXXXX限公司Docume nt Name文件名稱Supplier Man ageme nt performa nee Procedure供應(yīng)商管理程序Docume nt No.文件編號(hào)xxx-xx-xxxxVersio n版本ASupplier Management performanceProcedure供應(yīng)商績效管理程序Review and Sign atu re會(huì)簽Fun cti onPrepared byVerified byApproved byPositi onNameSig natureDatePage 9 of 15Docume nt Name文件名稱Supplie

2、r Man ageme nt performa nee Procedure供應(yīng)商管理程序Docume nt No.文件編號(hào)xxx-xx-xxxxVersio n 版本A更新記錄Versio nIssued DateChan ged contentPrepared byA2020/1/1第一版Docume nt Name文件名稱Supplier Man ageme nt performa neeProcedure供應(yīng)商管理程序Docume nt No.文件編號(hào)xxx-xx-xxxxVersio n版本AContents 目錄1 目的42 范圍43 職責(zé)權(quán)限44 供應(yīng)商績效65 供應(yīng)商年度審核11

3、6 供應(yīng)商質(zhì)量管控127 供應(yīng)商改善和預(yù)防148 供應(yīng)商變更159 供應(yīng)商淘汰15Docume nt Name文件名稱Supplier Man ageme nt performs neeProcedure供應(yīng)商管理程序Docume nt No.文件編號(hào)xxx-xx-xxxxVersio n版本A1. PURPOSE目的The purpose of this procedure is to sta ndardize supplier assessme nt. To make sure all the suppliers have good quality, reas on able prices

4、, steady delivery, and cooperate with the Compa ny to produce efficie ntly.本程序的目的是規(guī)范供應(yīng)商考核方式。以確保供應(yīng)商都具有良好品質(zhì)、合理價(jià)格、交期穩(wěn)定，以配合本廠順利生產(chǎn)。2. SCOPE范圍This procedure applies to all the suppliers who provide product ion materials and services.本程序適用于所有持續(xù)采購的生產(chǎn)材料和服務(wù)的供應(yīng)商。3. RESPONSIBILITY AND AUTHORITY職責(zé)和權(quán)限：Engin eeri

5、ng 工程(ENG)At the begi nning of the project, create the bill of materials and provide the specificati ons and drawings of new raw materials.項(xiàng)目初期，創(chuàng)建物料清單，提供新原材料的具體規(guī)格及圖紙。Evaluati on and applicati on of the product ion capacity of molds.模具產(chǎn)能的評(píng)估及申請(qǐng)oDefine material sta ndards and test requireme nts.定義物料的標(biāo)準(zhǔn)

6、及測(cè)試需求。Sample review, trial product ion, and approval of sta ndard samples.樣品評(píng)審，試生產(chǎn)及標(biāo)準(zhǔn)樣品的簽核。Assist sourc ing in evaluat ing new suppliers.協(xié)助米購對(duì)新供應(yīng)商進(jìn)行評(píng)估。Evaluate the technical capability of suppliers and outsourcers.Sourci ng尋購部(sc)Search for new suppliers, con duct prelimi nary evaluati on and scree

7、ning, orga nize the on-site review.新供應(yīng)商的尋找，初步評(píng)估篩查，組織現(xiàn)場(chǎng)評(píng)審。The procurement of new project parts includes collecting quotation RFQ, reviewing, and negotiating quotes based on the target price.新項(xiàng)目零部件的尋購包括收集報(bào)價(jià)RFQ,基于目標(biāo)價(jià)對(duì)報(bào)價(jià)進(jìn)行評(píng)審及談判。Provide qualified samples and follow up with sta ndard samples. Mold con tra

8、ct sig ning and follow up.提供合格樣品并跟進(jìn)標(biāo)準(zhǔn)樣品簽樣。模具合同簽署及跟蹤。Tran sfer supplier in formati on to the purchas ing departme nt.+白 Zr人、【人 niZ-T +F7 PlDocume nt Name文件名稱Supplier Man ageme nt performs neeProcedure供應(yīng)商管理程序Docume nt No.文件編號(hào)xxx-xx-xxxxVersio n版本ASupplier and price information entered into K3 and OS.供

9、應(yīng)商及價(jià)格信息在 K3 及 0s 里面進(jìn)行維 護(hù)。Main tai n AVL and supplier form.AVL及供應(yīng)商表格的維護(hù)。Resp on sible for the price review, verificati on, and approval.負(fù)責(zé)價(jià)格評(píng)審,核查以及批準(zhǔn) °Purchase采購Carry out trial product ion and order and man age the subseque nt product ion materials based on the han dover order.基于交接單進(jìn)行試產(chǎn)以及后續(xù)量產(chǎn)物料的

10、訂購和管理。Track supplier performa nee and man age supplier risk.跟蹤供應(yīng)商的交貨表現(xiàn)及進(jìn)行供應(yīng)商風(fēng)險(xiǎn)管理。Propose new mold or supplier requireme nts for supply risk.針對(duì)供應(yīng)風(fēng)險(xiǎn)提出新的模具或者供應(yīng)商的需求。SQE供應(yīng)商質(zhì)量工程Assist the sourcing department to develop suppliers meeting quality requirements.協(xié)助尋購部開發(fā)符合質(zhì)量要求的供應(yīng)商。Guide supplier quality and ass

11、ist the supplier in making improveme nt measures.對(duì)供應(yīng)商質(zhì)量進(jìn)行指導(dǎo)及并協(xié)助供應(yīng)商做改進(jìn)措施。Evaluate the quality system of suppliers and outsourcers.評(píng)估供應(yīng)商及外發(fā)加工廠質(zhì)量體系。Provide incoming material in specti on sta ndards to the supplier.提供產(chǎn)品的來料檢驗(yàn)標(biāo)準(zhǔn)給供應(yīng)商。Review of sta ndard samples.標(biāo)準(zhǔn)樣品的評(píng)審。Organize an annual audit of critical

12、suppliers.組織關(guān)鍵供應(yīng)商的年度審核。Supplier performanee tracking and optimization of supplier resources to ensure competitive supply capacity.供應(yīng)商表現(xiàn)的跟蹤及供應(yīng)商裕源的晶優(yōu)仆，確保有考爭力的供應(yīng)能力。QA質(zhì)量部At the beginning of the project, establish inspection specifications according to the standards provided by the project.項(xiàng)目初期，根據(jù)工程提供的標(biāo)準(zhǔn)

13、制定檢驗(yàn)規(guī)范。Assist in sample testi ng and validati on.協(xié)助樣品檢驗(yàn)和承認(rèn)。Doeume nt Name文件名稱Supplier Man ageme nt performa neeProcedure供應(yīng)商管理程序Doeume nt No.文件編號(hào)xxx-xx-xxxxVersio n版本A4. SUPPLIER PERFORMANCE SCORE供應(yīng)商績效評(píng)分Evaluate supplier performanee every quarter, fill in supplier performanee evaluation form, and rep

14、ort to SQE at the beg inning of each quarter.每個(gè)季度對(duì)供應(yīng)商進(jìn)行績效評(píng)分，填寫供應(yīng)商業(yè)績?cè)u(píng)估表于每個(gè)季度初報(bào)給供應(yīng)商質(zhì)量工程師。Supplier perform a nee appraisal items and score rati on as below (total score is 100)供應(yīng)商業(yè)績?cè)u(píng)定項(xiàng)目及分?jǐn)?shù)比例如下(滿分100分)：(1) Quality performa nee: 40質(zhì)量績效評(píng)定：40分；(2) Cost performanee: 20成本績效評(píng)定：20分；(3) Delivery performanee: 20

15、交貨績效評(píng)定：20分；(4) Serviee performanee: 5服務(wù)績效評(píng)定：5分；(5) Teeh no logy performa nce:15技術(shù)績效評(píng)定：15分。Appraisal method:評(píng)分方式：Total seore= Quality performanee score + Cost performanee score + Delivery performanee score + Serviee performa nee score + Teeh no logy performa nee score總分=質(zhì)量績效得分+成本績效得分+交貨績效得分+服務(wù)績效得分+技術(shù)

16、績效得分5.1. Quality performanee質(zhì)量績效評(píng)分SQE is resp on sible for the quality assessme nt; total score is 40, detail as below:5.1.1. 由SQE評(píng)定，共計(jì)為40分，方式如下：5.1.2. PPM ( 15)供應(yīng)商交貨(15分)Criteria: Defective Rate評(píng)分標(biāo)準(zhǔn)：供應(yīng)商交貨不良率Accord ing to the mon thly delivery performa nee of suppliers, the elassifieati on is as fol

17、lows:按照供應(yīng)商季度交貨表現(xiàn)劃分等級(jí)如下：Docume nt Name文件名稱Supplier Man ageme nt performs neeProcedure供應(yīng)商管理程序Docume nt No.文件編號(hào)xxx-xx-xxxxVersio n版本A標(biāo)準(zhǔn) Standardv指標(biāo)指標(biāo)and v指標(biāo)*150%指標(biāo)*150% and v指標(biāo)*200%指標(biāo)*200%評(píng)分Score15分10分5分0分5.1.3. Batch RTV Qty (15)供應(yīng)商交貨批次合格率(15分)Criteria: Delivery batch qualificati on rate.評(píng)分標(biāo)準(zhǔn)：供應(yīng)商交貨批次合

18、格率標(biāo)準(zhǔn) Standardv 99.5%> 99.5 and v 98%> 98% and v 95%>95%評(píng)分Score15分10分5分0分5.1.4. Complaint Qty (5)投訴數(shù)量(5分)Criteria: No compla in t<=3 compla in ts/Quarter評(píng)分標(biāo)準(zhǔn)：無投訴/季度投訴數(shù)量w 3標(biāo)準(zhǔn) StandardV 1> 1 and v 2> 2 and v 3>3評(píng)分Score5分3分1分。分5.1.5. Completion to SCAR (5)完成SCAR (5分)Criteria: No CAR

19、 or resp onse within three worki ng days with effective acti on 評(píng)分標(biāo)準(zhǔn)：無需改善或 3 個(gè)工作日內(nèi)回復(fù)有效措施，滿 分。標(biāo)準(zhǔn) Standardv3工作日> 3 and v 5>5未回復(fù)評(píng)分Score5分3分1分0分5.2. Cost performanee成本績效評(píng)分Cost assessme nt should be evaluated by Sourci ng the total score is 20, formula method as below:成本績效考核由Sourcing評(píng)定，共計(jì)為20分，方式如下：

20、成本績效評(píng)分5.2.1. RFQ Average Response ( 4)報(bào)價(jià)平均回復(fù)時(shí)間(4分)Criteria : Average resp onse <=7days評(píng)分標(biāo)準(zhǔn)：平均回復(fù)天數(shù)W 7天XXXXXXXXX限公司Docume nt Name文件名稱Supplier Man ageme nt performs neeProcedure供應(yīng)商管理程序Docume nt No.文件編號(hào)xxx-xx-xxxxVersio n版本A標(biāo)準(zhǔn) Standardv2> 2 and v 5> 5 and v 7>7評(píng)分Score4分3分1分。分5.2.2. Purchase

21、Price Varianee (8)采購價(jià)格變化(8分)Criteria: Cost reduet ion exceed our expeetati on評(píng)分標(biāo)準(zhǔn)：成本降低超出預(yù)期V=年初初始價(jià)格標(biāo)準(zhǔn) Standardv指標(biāo)*10%指標(biāo)*10% andv指標(biāo)*5%指標(biāo)*5% andv指標(biāo)*2%指標(biāo)評(píng)分Score8分5分2分。分5.2.3. Payment Term (4)付款條件(4分)Criteria : =60 days評(píng)分標(biāo)準(zhǔn)：60天付款標(biāo)準(zhǔn) Standard>60> 30 and v 60v30<0評(píng)分Score4分3分2分0分5.2.4. Contract/Agre

22、ement (4)合同/協(xié)議(4分)Criteria: With Necessary Con tracts Agreeme nt in place 評(píng)分標(biāo)準(zhǔn)：簽訂必要的合同和協(xié)議標(biāo)準(zhǔn) Standard簽署（雙方蓋早）Signed未簽署Un sig ned評(píng)分Score4分0分5.3. Delivery performanee交貨績效評(píng)分Purchasing is responsible for the delivery assessment; the total score is 20, which includes the timely delivery rate. Detail as be

23、low:交貨績效考核由Purchasing評(píng)定，共計(jì)為20分，方式如下：5.3.1. Response to P/O confirmation (3)訂單回復(fù)確認(rèn)時(shí)間(3分)Criteria: Resp onse <=1 work ing days for all suppliersDocume nt Name文件名稱Supplier Man ageme nt performs neeProcedure供應(yīng)商管理程序Docume nt No.文件編號(hào)xxx-xx-xxxxVersio n版本A評(píng)分標(biāo)準(zhǔn)：1個(gè)工作日內(nèi)回復(fù)標(biāo)準(zhǔn) Standardw 1天> 1天w 2天>2天w3天

24、> 3天評(píng)分Score3分2分1分0分5.3.2. Delivery Accuracy （5）交貨準(zhǔn)確率（5分）Criteria: Delivery qua ntity accuracy >98%評(píng)分標(biāo)準(zhǔn)：交貨準(zhǔn)確率大于98%標(biāo)準(zhǔn) Standard> 98%> 90%< 98%> 80%< 90%> 75%< 80%< 75%評(píng)分Score5分4分3分2分1分5.3.3. On-Time Delivery交貨及時(shí)率（10分）Criteria : >=95%評(píng)分標(biāo)準(zhǔn)：交貨及時(shí)率95%標(biāo)準(zhǔn) Standard> 95%>

25、90%< 95%> 85%< 90%> 80%< 85%< 80%評(píng)分Score5分4分3分2分1分5.3.4. Inventory Support備庫（2分）Criteria: Fully support VMI 評(píng)分標(biāo)準(zhǔn)：庫存足夠標(biāo)準(zhǔn) Standard備庫不備庫評(píng)分Score2分0分5.4. Service performanee服務(wù)績效評(píng)分Service assessme nt is evaluated by engin eeri ng, Sourci ng, and SQE, the total score is 5, formula method

26、as below:月艮務(wù)績效考核由ENG'SourcingSQE分別進(jìn)行評(píng)分，共計(jì)為5分，方式如下：5.4.1. ENG: Product development cooperation degree, if complete new product development on time. （ 2）工程：新產(chǎn)品開發(fā)合作程度，是否按時(shí)完成新產(chǎn)品開發(fā)（2分）5.4.2. Sourcing: Cooperate with payment/delivery etc采購：對(duì)付款/交貨等配合表現(xiàn)（1分）5.4.3. SQE: If be positive to for correct ion a

27、nd feedback, if the problem is un der con trol. （2）SQE：糾正反饋是否積極，問題是否得到控制（2分）Docume nt Name文件名稱Supplier Man ageme nt performa neeProcedure供應(yīng)商管理程序Docume nt No.文件編號(hào)xxx-xx-xxxxVersio n版本A4.5. Tech no logy performa nee技術(shù)績效評(píng)分(6) .1. The participation rate of new product development (5)新產(chǎn)品開發(fā)參與率(5分)Criteria

28、: Participate in new project developme nt 評(píng)分標(biāo)準(zhǔn)：供應(yīng)商參與了 AAA 新項(xiàng)目開發(fā)標(biāo)準(zhǔn) Standard從項(xiàng)目計(jì)劃階段參與從項(xiàng)目中期參與從項(xiàng)目Lunch后參三評(píng)分Score5分3分。分(7) .2. New sample qualification rate ( 5)新產(chǎn)品開發(fā)樣品合格率(5分)Criteria: New samples approved by Sve n within two times評(píng)分標(biāo)準(zhǔn)：供應(yīng)商新產(chǎn)品送樣2次內(nèi)通過AAA樣品確認(rèn)。標(biāo)準(zhǔn) Standardv2> 3 and v 4> 4 and v 5>5評(píng)分

29、Score5分3分1分。分(8) .3. The proportion of R&D staff ( 5)研發(fā)人員比例(5分)Criteria: has more than 10% research and development, people in office stuff.評(píng)分標(biāo)準(zhǔn)：供應(yīng)商研發(fā)人員至少占辦公室人員的10%標(biāo)準(zhǔn) Standard>20>15<20%>10v 15v 10評(píng)分Score5分3分1分。分(9) .4. Scoring criteria :評(píng)分標(biāo)準(zhǔn)：Level等級(jí)Performa nee Appraisal 績效評(píng)分Reward a

30、nd Puni shme nt 獎(jiǎng)懲措施I90-100Priority can be given to cooperation and enhanced procurement.可以優(yōu)先 進(jìn)行合作，加強(qiáng)采購的力度。n80 89Maintain the current procurement plan unchanged, put forward targeted adjustme nt pla n.保持現(xiàn)階段的采購計(jì)劃不變，對(duì)其提出針對(duì)性的調(diào)整方案:出61 79Appropriate reduct ion of procureme nt, put forward clear rectifica

31、ti on opinions.If there is still no cha nge, the procureme nt pla n should beDocume nt Name文件名稱Supplier Man ageme nt performs neeProcedure供應(yīng)商管理程序Docume nt No.文件編號(hào)xxx-xx-xxxxVersio n版本Asuspe nded un til the improveme nt is completed before a decisi on is made on whether to proceed.適當(dāng)減少采購量，提出明確的整改意見。如

32、果依然沒有得到改變，那么應(yīng) 當(dāng)暫停采購計(jì)劃，直到J進(jìn)行改善結(jié)束后，再?zèng)Q定是否繼續(xù)進(jìn)行采購。IV60Stop the supplier's supply qualification, and stop the purchasing cooperatio n.停止供應(yīng)商供貨資格，不再進(jìn)行采購合作。5. SUPPLIER ANNUAL AUDIT供應(yīng)商年度審核：The supplier quality engineering department shall, at the beginning of each year, make an annual audit plan for the s

33、upplier based on the delivery performs nee of the previous year and the importa nee of the supplier and con duct a yearly audit for the supplier accord ing to the pla n.供應(yīng)商質(zhì)量管理部需要在每年年初根據(jù)上一年的交貨表現(xiàn)以及供應(yīng)商的重要程度對(duì)供應(yīng)商制定年度審核計(jì)劃，并按照計(jì)劃對(duì)供應(yīng)商 進(jìn)行年度審核。The supplier quality engineering department needs to make the supp

34、lier audit plan for the next year in December each year.供應(yīng)商質(zhì)量工程部需要在每年12月份制定出下一年的供應(yīng)商審核計(jì)劃。Supplier annual audit scope:年度審核供應(yīng)商范圍：(1) Type suppliers and outsourcing suppliers.關(guān)鍵A類供應(yīng)商和外包供應(yīng)商。(2) Supplier those non-confirming reason or strange reason appears again but cannot find effective improveme nt/met

35、hod.不合格原因或異常原因一再發(fā)生，卻遲遲無法獲得有效改善對(duì)策/方法的供應(yīng)商。SQE leads the annual supplier audit with the participation of Sourcing and engineering. The audit results are recorded in the supplier Audit Report ( xxx-xx-xxxx ) and submitted to company management For review.供應(yīng)商年度審核由 SQE主導(dǎo)，尋購部和工程部人員參與。審核結(jié)果記錄于供應(yīng)商審核報(bào)告(xxx-xx-

36、xxxx )，并提交給公司管理層審閱。In the annual audit, if the actual score is lower than 70, AAA could issue a penalty to Supplier, and on-hold the qualification of delivering; If the original score is lower than 60, AAA could cancel the requirement in the qualified supplier list.供應(yīng)商在AAA的供應(yīng)商年度復(fù)核中，如果總分低于 70分，經(jīng)過整改期后

37、供應(yīng)商還是未能達(dá)到70分，AAA可向供應(yīng)商處以相應(yīng)處罰并可暫停供應(yīng)商供貨資格；供應(yīng)商在AAA的供應(yīng)商年度復(fù)核中,如果總分低于60分，AAA可直接Docume nt Name文件名稱Supplier Man ageme nt performs neeProcedure供應(yīng)商管理程序Docume nt No.文件編號(hào)xxx-xx-xxxxVersio n版本A停止供應(yīng)商供貨資格。If the audit result is less tha n 80, the supplier shall take corresp onding improveme nt measures. After the i

38、mproveme nt is completed, the audit team shall con duct verificati on. If the problem is not approved withi n three mon ths, the Search departme nt should find a substitute supplier. If the requireme nts are still not met withi n six mon ths, the supplier will be elim in ated from the list of qualif

39、ied suppliers uni ess the gen eral Man ager approves the con cessi on.審核結(jié)果低于80分的供應(yīng)商，需要對(duì)應(yīng)的采取改善措施，在改善完成后，審核組需要進(jìn)行驗(yàn)證。如問題在3個(gè)月內(nèi)仍未通過，尋購部應(yīng)尋找替代供應(yīng)商；如果在6個(gè)月仍舊未滿足要求，則該供應(yīng)商將從合格供應(yīng)商清單中淘汰，除非得到總經(jīng)理的 讓步批準(zhǔn)。AAA shall inform the supplier of the audit result, and the supplier also n eeds to take corrective and preve ntive a

40、ctions for the nonconformity item, which were found in the audit on time. A supplier must feedback the corrective action plan to SQE, which from AAA within five workdays, and update the schedule in written every week until the open item closed.AAA應(yīng)當(dāng)把審核的結(jié)果通知供應(yīng)商，供應(yīng)商應(yīng)對(duì)審核發(fā)現(xiàn)不符合項(xiàng)，制定并實(shí)施糾正和預(yù)防措施，并按期整改。供應(yīng)商應(yīng)在A

41、AA審 核之日起5個(gè)工作日內(nèi)將整改行動(dòng)計(jì)劃提交給AAA供應(yīng)商質(zhì)量工程師.并把整改的進(jìn)度每周書面報(bào)告AAA直至所有發(fā)現(xiàn)項(xiàng)關(guān)閉。If the supplier is far away or not suitable for an on-site audit, The supplier can be required to provide a third-party audit report or audit certificate every year, or the supplier can fill out ourXxx-xx-xxxx Supplier Assessme nt FormH f

42、or self-assessme nt and keep it in AAA For the record.如果距離較遠(yuǎn)或不適用到現(xiàn)場(chǎng)審核的供應(yīng)商，可以要求供應(yīng)商每年提供第三方的審核報(bào)告或?qū)徍俗C書，或者讓供應(yīng)商填寫我們的表單（xxx-xx-xxxx供應(yīng)商評(píng)估表進(jìn)行自我評(píng)估,給到AAA留作記錄。6. SUPPLIER QUALITY CONTROL供應(yīng)商質(zhì)量管控The supplier quality engin eeri ng departme nt n eeds to track the supplier's delivery and product ion line defects

43、 every month for defect rate statistics.供應(yīng)商質(zhì)量工程部需要每月對(duì)供應(yīng)商的交貨產(chǎn)線不良進(jìn)行跟蹤做不良率統(tǒng)計(jì)。The incoming in spect ion of the quality departme nt shall make statistics on the batch yield of the supplier and provide them to the supplier quality engin eeri ng departme nt every mon th.質(zhì)量部的進(jìn)料檢驗(yàn)需要對(duì)供應(yīng)商的批次良率進(jìn)行統(tǒng)計(jì)并每月提供給供應(yīng)商質(zhì)量工程

44、部。6.1. DPPM calculation formula of supplier delivery defect rate:供應(yīng)商交貨百萬分之不良率DPPM計(jì)算公式：當(dāng)月產(chǎn)線退料不良總數(shù) X 1000000DPPM=當(dāng)月生產(chǎn)使用總數(shù)6.2. The yield of supplier delivery batch:供應(yīng)商交貨批次良率：Docume nt Name文件名稱Supplier Man ageme nt performs nee Procedure供應(yīng)商管理程序Docume nt No.文件編號(hào)xxx-xx-xxxxVersio n版本A當(dāng)月來料不良批次數(shù)X100%供應(yīng)商交貨批次

45、不良率= 6.3. Supplier delivery DPPM Quality當(dāng)月來料批次總數(shù)Index:供應(yīng)商交貨DPPM質(zhì)量指標(biāo)：2020年2023年供應(yīng)商DPPM指標(biāo)PPM目標(biāo)2020202120222023塑膠450338253190硅膠3000225016881266馬達(dá)600450338253電池300225169127金屬900675506380PCBA450338253190其他225169127956.4. The supplier delivery batch yield needs to be> 98.5%.供應(yīng)商交貨批次良率需要98.5%。Note: If th

46、e supplier exceeds DPPM or batch yield, AAA will claim for compe nsati on due to supplier quality problems in the curre nt mon th. No claim will be made if both in dicators fail to exceed.Please refer to the quality agreeme ntwith the supplier for related requireme nts.注：供應(yīng)商DPPM或者批次良率超標(biāo)，AAA會(huì)索賠當(dāng)月由于供應(yīng)

47、商質(zhì)量問題造成的索賠，如果兩項(xiàng)指標(biāo)均未超標(biāo)將不做索 賠。相關(guān)要求請(qǐng)參閱與供應(yīng)商簽訂的質(zhì)量協(xié)議。7. SUPPLIER PROBLEM IMPROVEMENT AND PREVENTION供應(yīng)商問題改善和預(yù)防The supplier quality engin eeri ng departme nt shall issue a CAPA(NCR) report to the supplier for non-conforming deliveries and follow up the corrective and preve ntive acti ons.對(duì)于供應(yīng)商不合格的交貨，供應(yīng)商質(zhì)量管理

48、部需向其發(fā)出CAPA(NCR)報(bào)告并跟蹤其糾正及預(yù)防措施的執(zhí)行。Aimed at the quality problem of the supplier, AAA will raise a <Raw material abno rmal con tact list>, From the date of receipt of the wrong product provides temporary containment actio n within 24 hours, within five worki ng days to submit corrective actions.AA

49、A針對(duì)供應(yīng)商的質(zhì)量問題，將向供應(yīng)商開具原材料異常聯(lián)絡(luò)單，供應(yīng)商應(yīng)按時(shí)提交外部不合格報(bào)告，須在收到不良產(chǎn) 品之日起24小時(shí)內(nèi)提供短期圍堵措施，收到不良產(chǎn)品之日起5個(gè)工作日內(nèi)提交糾正措施。Docume nt Name文件名稱Supplier Man ageme nt performs nee Procedure供應(yīng)枸管理程序Docume nt No.文件編號(hào)xxx-xx-xxxxVersio n版本APage 17 ofXXXXXXXXX限公司After the supplier implements the improve action, AAA will be tracking and val

50、idation effect; when verification is unqualified, the supplier must resubmit within two working days, which according to AAA ' s requirement.供應(yīng)商改進(jìn)實(shí)施后，AAA將對(duì)實(shí)施效果進(jìn)行跟蹤及驗(yàn)證，驗(yàn)證不合格時(shí)，供應(yīng)商需按AAA要求重新進(jìn)行整改并在2個(gè)工作日內(nèi)重新提交給 AAA。The supplier quality man ageme nt departme nt shall issue CAPA report to key and outsour

51、ci ng suppliers whose mon thly performa nee evaluatio n and ann ual audit results are not achieved and follow up on the impleme ntati on of corrective and preve ntive actions. Suppliers whose mon thly assessme nt results are IV for three con secutive mon ths n eed to take improveme nt measures. If t

52、he problem is not solved with in three mon ths, the search departme nt should find alter native suppliers. If the requireme nts are still not met with in six mon ths, the supplier will be elim in ated from the list of qualified suppliers uni ess the gen eral Man ager approves the con cessi on.對(duì)于關(guān)鍵及外

53、包供應(yīng)商月度業(yè)績?cè)u(píng)估結(jié)果和年度審核結(jié)果未達(dá)成的供應(yīng)商，供應(yīng)商質(zhì)量管理部需向發(fā)出CAPA報(bào)告并跟蹤其糾正及預(yù)防措施的執(zhí)行。月度考核結(jié)果連續(xù)3個(gè)月為IV的供應(yīng)商，需要采取改善措施改善，如問題在 3個(gè)月內(nèi)仍未解決，尋購部應(yīng)尋找替代供應(yīng)商：如果在6個(gè)月仍舊未滿足要求，則該供應(yīng)商將從合格供應(yīng)商清單中淘汰，除非得到總經(jīng) 理的讓步批準(zhǔn)。If any abnormality is found during the audit, the supplier quality management department shall report to the supply chain man ageme nt dep

54、artme nt with in five work ing days. The supplier shall reply to the problems found duri ng the audit with in ten working days. During the problem tracking investigation, the supplier shall check and confirm whether the improvement measures take n by the supplier are effectively impleme nted. I n th

55、e process of follow-up in vestigati on, if the improveme nt measures are not implemented, the supplier quality management department can suggest to the Compan/s senior management to cancel the qualification of this supplier, and the purchasing department needs to find a replacement supplier aga in.若在審核過程中發(fā)現(xiàn)任何異常，供應(yīng)商質(zhì)量管理