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1、BAIN & COMPANYPerformanceReview CriteriaNovember 1998ObjectiveThis module is intended to provide some general guidelines to ACs, Consultants, and Managers on the skills they are expected to demonstrateBAIN & COMPANYBOS PerformanceReviewCriteria 2New ACExperieneed ACSAC/First Year Con suitant

2、Experienced Consultant/CTLNew Manager Experienced ManaqerAgendaBAIN & COMPANYBOS PerformanceReviewCriteria 3New Associate ConsultantVdlue AdditionClient/Communicatio nExtraordinary Teams+ Perform analysis reliably and accurately-demonstrate effective andcreative data gathering-execute zero-defec

3、t 4- analysis-develop clear and detailed audit trails and back-upOrganize and present materials in standard Bain formatListen actively and take good + notes in caseteam and client situati onsConvey professionalism and maturity in all interactionsDemonstrate basic Bain team skills-meet deadlines-cons

4、tructively share analysis and ideas with team-work well under pressure (with enthusiasm, energy and dedication)-dem on strate professionalism and consideration in all in teracti ons-effectively man age multiple workstreams and resp on sibilitiesBAIN & COMPANYBOS PerformanceReviewCriteria 4Experi

5、enced Associate ConsultantValue AdditionClient/Communicatio nExtraordinary TeamsDeliver high quality analysis, with limited supervision-master the set of basic Bain strategic analyses-use 80/20 + to test hypothesis and overcome obstacles-develop “expert status” on own workstream-develop in sights, i

6、mplications of analysisCommunicate business insightsMake focused contributions in caseteam and die nt meeti ngs Conduct focused internal and external meetingsDevelop collaborative relati on ships with clients: + -be sensitive to dients' needs, culture-earn dients' respect Leverage supervisor

7、's time Proactively seek out other team members to share ideas and informationDemonstrate initiative in maintaining/improving team morale Provide responsible, mature feedback +, both upwards and dow nwardsBAIN & COMPANYBOS PerformanceReviewCriteria 5Senior Associate Consultant/First Year Con

8、sultantExtraordinary TeamsContribute to team effectiveness/morale-plan and organize time effectively-maintain sense of humor -pitch in wherever needed -express enthusiasm and intellectual curiosity-informally drive team's energy and output Treat team members and administrative staff with respect

9、 Be willing and eager to contribute to firm on non die nt activities, when askedBAIN & COMPANYBOS PerformanceReviewCriteria 6Value AdditionAssume responsibility for piece of analysis; drive to an swers-develop workplan using hypothesis-driven approach and linear logic flow-perform effective real

10、ity checks and quality control-leverage Bain tools when required-use business judgment to develop persuasive con clusi ons and in sights-suggest additional analysis and next steps for continued value creati onClient/Communication Dem on strate clear, logical writte n and oral communication Earn dien

11、ts' respect in joint as well as in depe ndent in teract i ons-listen effectively-demonstrate professionalism, discreti on-keeps supervisor informed of key developmentsAdd value through die nt process -ha ndle all die nt in teracti ons thoughtfully, con fide ntly -effectively present analysis, pe

12、rsuading and motivating clients to act-build collaborative re I at i on ships with clients; gain expert statusExperienced Consultant/Caseteam LeaderExtraordinary TeamsActively participate in all aspects of team man ageme nt-allocate time and resources appropriately-conduct efficient meetings -delega

13、te work differentially-achieve high level of output, morale from team-provide PD opportunities -be an effective coach -manage supervisors appropriately; leverage their time, give feedback, and use them as sounding board Contribute proactively in office/firm asset buildingBAIN & COMPANYBOS Perfor

14、manceReviewCriteria 7Value Addition Drive analytic value-creation process-develop hypotheses jointly with supervisor-focus on critical issues -design and execute workpla ns-update hypothesis; have working conclusion available at all times-effectively proof analysis -produce acti on able, implementab

15、le solutions -show analytic creativity by developing new way to look at business problems -develop integrative view of entire case/client-codify team results (Brava)Clie nt/Communication Dem on strate logical writte n comm un icati on-effectively communicate simple, compelling ideas-use strategic fr

16、ameworks -develop credible first pass at storyline for presentation Effectively and persuasively present Bain work orally-read and engage audience -handle questions well -lead client thinking on issues Manage substantial piece of client re I at i on ship-help orchestrate Bain-client relati on ship-b

17、uild consensus on work, answer, action implications-drive clients to actNewManagerValue AdditionAssume responsibility for caseteam's value creation-provide intellectual leadership to team by dem on strati ng creative thinking about dients' business issues, prioritizing critical issues and de

18、signing approach to address them-maintain high standards of analytic thoroughness and quality-determine appropriate format for communicating analytic results to convince clients to take action-capture/summarize lessons learned/value created in order to build firm assetsClie nt/Communicatio nCraft lo

19、gical, tight Bain-style presentations, relatively in depe ndentlyBuild and maintain consensus with client on goals of work, analytical tasks to be undertaken, and potential implicatio ns-build professional credibility such that client executives believe you have understood the issues facing their bu

20、siness and that you will develop creative solutions supported by the orga nizati on-develop client support for continued Bain involvement beyond current case, when appropriateExtraordinary TeamsCreate an extraordinary team -effectively man age the PD of each team member (skill planning, coaching and

21、 performance feedback)-balances caseteam goals with the professional growth and satisfaction of each team member-initiate timely and focused communications with supervisors, asking for their advice on specific issues-promote effective teamwork (create an atmosphere of enthusiasm, fun, and commitment

22、 to personal, team, and firm success) Enthusiastically take responsibility for non-client activity, when asked Contribute to office moraleBAIN & COMPANYBOS PerformanceReviewCriteria 8Experienced ManagerClient/Comm un icationExtraordinary TeamsMaster the nuances of presentation Be a role model fo

23、r Bainvalues-tra nslate the vision, in still the values, teach theconcepts, provide the leadership to both consulting and administrative staff-manage formal and informal PD needs of team leaders (skill planning, coaching, and performanee feedback). Monitor PD of all indirect reports-assume superviso

24、ry resp on sibility for significant internal/non client activity, when askedBAIN & COMPANYValue AdditionAssume full responsibility for value creation for the clientStart-up:-gain consen sus with die nt on case objectives, critical issues, die nt participation, deliverables, and timeframe-provide intellectual leadership to the teamCase proces