廣播詞打印版(簡)

1、愛丁堡空中乘務(wù)短訓(xùn)班學(xué)員廣播詞（第一版） 廣播詞評分標準讀音準確性 （30 分）語音發(fā)音清晰度 （20分）語調(diào)語調(diào)的掌握 （15分）廣播感 （10分）語速 （10分）朗讀技巧運用 （15分） 廣播總體要求服務(wù)類廣播安全類廣播專業(yè)標準嚴肅沉穩(wěn)堅定親切自然個性化目錄第一節(jié)：常用廣播詞1.1.引導(dǎo)入座廣播41.2.歡迎詞廣播41.3.關(guān)門前特殊情況廣播51.4.出口介紹廣播61.5.限制使用電子裝置廣播71.6.安全示范廣播8-91.7.關(guān)門前/后延誤廣播10-111.8.延誤等待后再次安全檢查廣播121.9.起飛前再次確認廣播131.10.針對空調(diào)制冷效果不佳的安撫廣播141.11.飛行上升階段提

2、示廣播141.12.1.顛簸141.12.2.顛簸151.13 飛行下降階段提示廣播151.14.1.滑行提示廣播161.14.2.滑行提示廣播171.15.1.旅客不下飛機171.15.2.旅客下飛機181.16.等待機場擺渡車/客梯車/廊橋18-19第二節(jié)：國內(nèi)航線廣播詞2.1.起飛后安全提示廣播192.2.航線及服務(wù)介紹廣播202.3.行禮廣播212.4下降前客艙準備廣播222.5 落地前再次確認廣播232.6 下降旅客不安全行為提示廣播232.7 落地道別廣播24-25第三節(jié)：特殊情況廣播詞3.1 長時間延誤廣播253.1.1 首次延誤廣播263.1.2 延誤期間信息通報廣播273.2

3、 除冰廣播283.3 備降廣播283.3.1 備降前廣播293.3.2 備降落地后廣播293.3.3 備降后旅客不下飛機293.3.4 備降后旅客下飛機293.4 空中盤旋（復(fù)飛）廣播303.5 返航廣播303.6 航班取消廣播313.7 換乘飛機廣播313.8 廣播找醫(yī)生323.9 廣播找人323.10 清點人數(shù)廣播333.11 對號入座廣播333.12 清艙廣播333.13 尋物啟示廣播333.14 失物招領(lǐng)廣播333.15 飛機加油343.16 飛機改變姿態(tài)后安撫廣播343.17 飛機地面等待期間旅客取消行程的廣播34第四節(jié)：緊急情況廣播詞4.1 客艙滅火廣播354.1.1 滅火時廣播【

4、部分機型預(yù)錄】354.1.2 滅火后廣播354.2 客艙釋壓廣播364.2.1 釋壓時廣播【部分機型預(yù)錄】354.2.2 到達安全高度后的廣播364.3 有充分準備的水上/ 陸地撤離廣播（時間10 分鐘)364.3.1 廣播迫降決定（接替機長廣播）364.3.2 取下尖銳物品并安全檢查364.3.3 示范救生衣（僅限水上）364.3.4 介紹應(yīng)急出口位置，脫出區(qū)域劃分364.3.5 示范防沖擊安全姿勢374.3.6 補充廣播374.3.7 選擇援助者，調(diào)整座位374.3.8 調(diào)整客艙燈光廣播374.4 有準備時限的水上/ 陸地撤離廣播( 10 分鐘) 384.4.1 廣播迫降決定（接替機長廣播

5、）38 4.4.2 取下尖銳物品并安全檢查384.4.3 示范救生衣（僅限水上）384.4.4 介紹應(yīng)急出口位置，脫出區(qū)域劃分38 4.4.5 示范防沖擊安全姿勢394.4.6 補充廣播394.4.7 調(diào)整客艙燈光廣播39第5節(jié) ：附錄 5.1 月份和星期英語讀法表39 5.2 時間英語讀法規(guī)則40 5.3 節(jié)日一覽表415.4客艙設(shè)備中英文參考41 1.1 引導(dǎo)入座廣播（廣播時機：上客通道堵塞時，廣播時長 30）各位女士、各位先生：歡迎您搭乘愛航的班機，當(dāng)您進入客艙后，請留意行李架邊緣處（下方）的座位號并請對號入座，您的手提物品可以放在行李架內(nèi)或前排座椅下方，請不要在緊急出口處放置任何您的行

6、李物品，請您側(cè)身安放行李以確保過道通暢。感謝您的合作。Announcement during the boarding processLadies and Gentlemen， Welcome aboard Edinburgh Airlines. Please take your seat according to your sea(t) number. Your sea(t) number is on the edge of/ below the overhead locker.The baggage and articles can be put in the overhead locke

7、r / or under the seat in front of you. When you arrange the Baggies, please keep the aisle clear / for others to go through. Thank you!Glossariesladies and gentlemenleidiz 'dentlmen女士們、先生們welcome aboard'welkm b:d歡迎登機take your seatsi:t入座 according to'k:d 根據(jù)on the edge ofed在的邊緣Glossariesin

8、 front offrnt在前面 baggagebægd行李overhead lockeruvhed 'lk行李架 aisleal通道、過道arrange'rend安排；整理go throughru:通過1.2 歡迎詞廣播（廣播時機：旅客即將登機完畢，廣播時長 40-60）各位女士、各位先生： 歡迎您搭乘愛航的班機, 并感謝會員的再次光臨。 本次航班是由 飛往 的ED 。飛行時間為 。請您仔細核對登機牌，以免誤乘航班。飛機抵達 后，將?？吭?機場 號航站樓。l 【節(jié)日】今天是 節(jié)，我們?nèi)w機組成員謹代表愛丁堡航空向各位旅客致以節(jié)日的問候，恭祝您及您的家人節(jié)日快樂！l

9、【寬體機】機上娛樂系統(tǒng)在安全示范介紹后為您開啟，祝您旅途愉快。 謝謝！Boarding welcome announcementLadies and Gentlemen， Welcome aboard Edinburgh Airlines from to , We would also like to express a special welcome / to our Club members. The captain has advised / that the flight(t) time is about hour(s) and minutes. We will be arriving

10、 at Terminal at Airport.l Today is , we wish you a pleasant journey！l After safety demonstration is our in-flight entertainment. Thank you!Glossariesexpressik'spres 表達special'spel 特別的 Club members'f:tu:n w會員captain'kæptn機長arrive at'rav到達Glossariesterminal't:mnl航站樓safety

11、demonstration (video)demnstren安全演示（視頻）in-flight entertainment guideenttenmnt機上娛樂（指南）refer tor'f:(r)參考，依據(jù)further information'f:ð(r)nfmen進一步消息1.3 關(guān)門前特殊情況廣播（廣播時機：飛機關(guān)門前特殊情況的等待）各位女士、各位先生： 目前我們正在等待： 1、部分旅客登機 2、部分轉(zhuǎn)機旅客登機 3、飛機配平艙單（旅客名單） 4、旅客托運行李裝載 5、加配旅客餐食 6、飛機加油 7、查找旅客行李（行李裝載） 8、等待邊防放行許可 9、等待機場

12、廊橋撤離 請您在座位上稍事休息，感謝您的理解。For special situation before close doorLadies and Gentlemen， We are waiting for: 1、some passengers to join us2、some connecting passengers to join us3、the flights required official paperwork4、cargo loading to be completed 5、the catering team to finish loading meals6、fueling to

13、be completed7、the ground staff to finish loading baggages8、the customes and immigration clearance9、pushing back Please remain comfortably seated, and we thank you for your understanding!Glossarieswaiting forwet等待connecting passengerk'nekt 'pæsnd(r)轉(zhuǎn)機旅客catering'ketr / 'ketr餐飲cust

14、omes and Immigration clearancekstm(r) mgren klrns海關(guān)和出入境手續(xù)push back'pubæk 撤離official paperwork'f()lpepw:k文書工作fuel'fju:l加油 1.4 出口介紹廣播(廣播時機：飛機關(guān)門后、播放視頻安全須知前廣播)各位女生，各位先生：早上/中午/下午/晚上好： 歡迎您乘坐愛航的班機旅行。現(xiàn)在飛機艙門已經(jīng)關(guān)閉，我們?yōu)槟榻B緊急出口的位置：客艙內(nèi)共有6/8/10個緊急出口，分別位于客艙的前部、后部和中部。 接下來，我們將為您播放安全須知，敬請關(guān)注。Location of

15、 emergency exits Good morning/ afternoon/ evening ladies and gentlemen， To be safe, we will show you the location of the emergency exits. There are six/ eight/ ten emergency exits / located at the forward, rear and middle of the cabin. We will show you safety demonstration video / and appreciate you

16、r attention.Glossarieslocationl()'ke()n位置emergency exit'm:dns 'ekst安全出口forward'f:wd前部rear r(r)后部safety demonstration video 'seft ,dmn'stren 'vd安全須知appreciate'pri:et感謝 1.5 限制使用電子裝置廣播（廣播時機：飛機關(guān)門后、人工安全演示前）各位女士、各位先生： 現(xiàn)在艙門已經(jīng)關(guān)閉，為了避免干擾飛機通訊導(dǎo)航系統(tǒng)，根據(jù)中國民航法規(guī)定，請您將手機包括具有飛行模式的手機及電子用品全

17、部關(guān)閉。同時，請您全程不要使用或開啟充電寶等各類鋰電池移動電源。請系好安全帶，收起小桌板，調(diào)直椅背，打開遮光板（787飛機：乘務(wù)員將統(tǒng)一調(diào)亮客艙舷窗，請保持飛機舷窗在明亮狀態(tài)）。為了客艙環(huán)境的清潔和安全，在客艙及洗手間內(nèi)禁止吸煙及使用如煙等同類產(chǎn)品。 謝謝！Restriction of electronic devices Ladies and Gentlemen， The cabin door has been closed. To be safe, please turn off your mobile phones / and all electronic devices. Power

18、bank and other portable charging devices / can no(t) be used during the whole flight. Please fasten your seat-belt, ensure that / your tables and sea(t) backs are in an upright(t) position / and open the window shades. Smoking is no(t) permitted during the whole flight. Thank you!Glossariesturn offt

19、:n關(guān)閉mobile phone'mbal fn手機electronic devicelek'trnk dvas電子設(shè)備power bank'pa(r) bæk充電寶portable charging devicep:tbl t:d便攜式充電裝置Glossarieswhole flighthl全程fasten your seatbelt'f:sn si:tbelt系好安全帶in an upright positionprat pzn在直立的位置window shadeed遮光板permitp'mt允許 1.6 安全演示廣播（廣播時機：人工廣播安

20、全示范）各位女士、各位先生：早上/中午/下午/晚上好： 歡迎您乘坐愛航的班機旅行（乘務(wù)員行禮致意）。 現(xiàn)在，乘務(wù)員將為您介紹（救生衣）氧氣面罩、安全帶的使用方法和緊急出口的位置，請注意我們的示范和說明。 Safety Demonstration Good morning/ afternoon/ evening ladies and gentlemen， We will show you the use of （life vest）, oxygen mask, seat belt, and the location of the emergency exits.Glossarieslife ve

21、stvest救生衣oxygen maskksidn m:sk氧氣面罩emergency exit'm:dns 'ekst緊急出口【延伸跨水飛行時廣播】各位女士、各位先生： 救生衣在您座椅下面的口袋里。使用時取出，經(jīng)頭部穿好。將帶子扣好系緊。在出口處時，您可以拉動充氣閥門將救生衣充氣，但在客艙內(nèi)請不要充氣。充氣不足時，請將救生衣上部的兩個人工充氣管拉出，用嘴向里充氣。 氧氣面罩儲藏在您頭頂上方的壁板里，當(dāng)發(fā)生緊急情況時，面罩會自動脫出，請您用力向下拉面罩，然后將面罩罩在口鼻處，把帶子套在頭上就可以正常呼吸。每位旅客座椅上都有一條可以對扣起來的安全帶，請您將安全帶扣好并確認。如需要

22、解開，只需將金屬扣向外打開即可。您可以根據(jù)需要自行調(diào)節(jié)長度。 客艙內(nèi)共有6/8/10個緊急出口，分別位于客艙的前部、后部和中部。 請不要隨意拉動緊急窗口的手柄?？团撏ǖ兰俺隹谔幎荚O(shè)有緊急照明裝置，緊急情況下請按指示路線撤離飛機。安全須知在您前排座椅背后的口袋里，請您在起飛前仔細閱讀。 謝謝！ Your life vest is located under your seat. To pu(t) the vest on, slip it over your head. Then fasten the buckle and the straps tightly / around your wais

23、t. Please don't inflate while in the cabin. You can pull the tabs down firmly / to inflate before evacuation. If your ves(t) needs further inflation, blow into the tubes / on either side of your vest. Your oxygen mask is stored / in the compartment above your head, and it will drop automatically

24、 / in case of emergency. When the mask drops, pull it towards you / to cover your mouth and nose, and slip the elastic band over your head, and then breathe normally.Each chair has a seat-belt / that mus(t) be fastened / when you are seated. Please keep your seat-belt securely fastened / during the

25、whole flight. If needed, you may release the seat-belt / by pulling the flap forward. You can adjust it / as necessary. There are six/ eight/ ten emergency exits / located at the forward, rear and middle of the cabin.Please dont pull the handle of emergency exits at will. The lights located on the f

26、loor / will guide you to the exits if an emergency arises. For further information, please refer to the safety instruction / in the sea(t) pocket in front of you. Thank you！Glossariesslip sth.overslip uv套過（某物）buckle'bkl搭扣，扣環(huán)strapstræp用帶捆扎inflaten'flet使充氣膨脹waistwest腰部tabtæb充氣閥門；給貼標簽

27、Glossariespull downpul 拉下來firmlyf:mli穩(wěn)穩(wěn)的evacuationvækj'en撤空;撤離;撤退;疏散blow intoblu ntu吹進某物tubetjub管子Glossariescompartmentkm'p:tmnt隔間above'bv上方dropdrp（使）落下;投下;automatically:t'mætkl自動地in case ofkeis 萬一;防備cover'kv(r)覆蓋，遮蔽elastic bandilæstik bænd橡皮圈breathebri:ð

28、呼吸Glossariessecurelys'kjl安全地;牢固地releaser'li:s放開adjust'dst調(diào)整flapflæp金屬板necessary'ness()r必須的 Glossarieshandle'hændl手柄at willæt wil隨意on the floorfl:(r)地面arise'raz出現(xiàn)Glossariesrefer torif: tu:涉及、參考safety instructionn'strkn安全須知seat pocket 'pkt座椅口袋in front off

29、rnt在前面1.7 關(guān)門前/后短時間延誤廣播(廣播時機：關(guān)艙門前/后等待時廣播、等候時間在10分鐘 ) 各位女士、各位先生： 這里是客艙經(jīng)理（乘務(wù)長）廣播。根據(jù)機長通知/如同機長所述，我們已經(jīng)做好了起飛前的一切準備工作。 但由于 原因，我們正在等候起飛，【預(yù)計需要等待分鐘左右】，請您在座位上稍加等候，機上娛樂系統(tǒng)已經(jīng)開 啟，歡迎您收看錄像節(jié)目，如果有任何需要，請與客艙乘 務(wù)員聯(lián)系，感謝您的理解。原因：航路流量控制/航路交通管制 XX 機場跑道繁忙（我們的飛機現(xiàn)在排在第 X 位） 機場上空雷雨覆蓋航路天氣原因 由于 XX 地區(qū)大面積降雪/凍雨/能見度低/冰雹等 原因 飛機的貨物還未裝載完畢 飛機

30、除冰 機場跑道除冰機械故障旅客臨時取消行程，地勤人員正在查找他們的行李Short time delayLadies and Gentlemen, This is your cabin manager/ purser speaking. Our departure will be slightly delayed/ due to . We will keep you informed of our progress.The In-flight Entertainment System / will now be turned on for your enjoyment. During this

31、time, please remain seated /and let us know if you need anything further. air traffic control heavy runway traffic at the airport; we are currently NO._in line worsening weather conditions in the airport worsening weather conditions en route worsening snowstorm/icy rain/visibility/hail in_(city) car

32、go loading to be completedaircraft de-icingrunway de-icingtechnical problema passenger changed his or her travel plan/ which require us to re-prepare official paperwork completion of refueling some passengers to join us some connecting passengers to join us the flights required official paperwork th

33、e customes and immigration clearance the catering team to finish loading meals pushing back 【天氣原因補充解釋，可選擇性廣播以下英文部分：】This is for the safety of all on board. Our Captain is now in touch with our ground personnel for updates on the weather conditions. Following an improvement in the weather, we expect

34、to depart at the earliest possible opportunity.Thank you for your understanding and cooperation.Glossariespurserps乘務(wù)長slightly 'slatl  些微地，輕微地delayedd'led 延遲keep informed n'fmd 通知progress 'prgres 進展，發(fā)展Glossariesentertainment systement'tenm()

35、nt  'sstm  娛樂系統(tǒng)enjoymentn'dmnt 享受，樂趣remainrmen 保持further'fð 進一步地currentlykrntl 目前；當(dāng)前Glossariesworsening'wsn惡化en rout 'ru:t 航途中visibilityvz'blt 能見度，可見性hailhel冰雹completedkm'plitd完成de-icingdi'as除冰Glossariestechnical't

36、eknk()l技術(shù)上的 re-prepareripr'pe 重新準備official'f()l o'fl正式的，官方的completionkm'plin完成，結(jié)束Immigration clearancem'ren 'klr()ns通關(guān)檢查catering'ketr提供飲食及服務(wù)1.8延誤等待后再次安全檢查廣播(廣播時機：飛機推出后廣播)【機長廣播通知旅客可以起飛】各位女士、各位先生： 感謝您的耐心等待，如同機長所述，我們的飛機很快就可以起飛了（我們的飛機已被允許起飛），【無機長廣播】各位女士、各位先生：感謝您的耐心

37、等待，我們的飛機已經(jīng)推出滑行很快就可以起飛了， 計劃空中飛行時間 。為了您的安全，請配合乘務(wù)員進行起飛前的客艙安全 檢查工作，請您坐好，系好安全帶，收起小桌板（和腳踏 板），調(diào)直椅背，靠窗的旅客請您協(xié)助將遮光板打開（787 飛機：乘務(wù)員將統(tǒng)一調(diào)亮客艙舷窗，靠窗的旅客請保持飛 機舷窗在明亮狀態(tài)）。請關(guān)閉所有電子設(shè)備，手機電源包括 具有飛行模式的手機請全程關(guān)閉，請您將隨身攜帶的小包 放在前排座椅下方或行李架內(nèi)，感謝您的合作！Re-checking of safety after delay【after captains take-off announcement】 Ladies and gentl

38、emen, thank you for your patience. Per our captains notification earlier, our aircraft will take off shortly. 【no captains announcement Ladies and gentlemen, thank you for your patience. We will be taking off shortly. The flight(t) time to _ is about hour(s) and minutes. In preparation for take off,

39、 would you kindly return to your seat / and fasten your seat-belt. Ensure / that your seat backs are in an upright position, footrests and tables stowed / and window shades are up. Please make sure/that mobile phones and all electronic devices are turned off. Carry-on Baggies mus(t) be stowed / unde

40、r the seat in front of you / or in the overhead compartment.Thank you!Glossariespatience'pe()ns 耐心perp按照notification ,ntf'ken通知in preparation for ,prep're()n 為作準備fasten 'fs()n 'fæsn扣住，系緊幻燈片71Glossarieskindly'kandl友好地，和善地stowst收藏electronic devicel

41、ek'trnk d'vas電子裝置overhead compartmentv'hed km'ptm()nt 行李架1.9.起飛前再次確認(廣播時機：客艙準備完畢后廣播，夜間飛行，需廣播 “調(diào)暗客艙燈光”后調(diào)解燈光) 飛機即將起飛，乘務(wù)員請就坐！Crew be seated.各位女士、各位先生： 請再次確認安全帶扣好，手機包括具有飛行模式的手機已關(guān)機。（在飛機起飛階段請不要使用愛航定制的Mini-Pad，請將它放回至座椅背后的口袋中）。同時，請您全程不要使用或開啟充電寶等各類鋰電池移動電源。 【夜航關(guān)燈前】客艙燈光將調(diào)暗，如果您需要閱讀，可開啟

42、座位處的閱讀燈。 Glossariessecurelys'kjl安全地，牢固地mobile phone'mbal fn 移動電話switch offswt 關(guān)掉，切斷（電源）portable'ptb()l 便攜的，手提的located lu'keitid 處于，位于dimming'dimi 變暗，調(diào)暗safety broadcastLadies and Gentlemen, We will take off shortly. Please make sure / that your s

43、eatbelt are securely fastened / and keep your mobile phones switched off. Power bank and other portable charging devices / can no(t) be used during the whole flight.【night flight】 We will be dimming the cabin lights. If you would like to read, please switch on your reading lights. Thank you!1.10.針對空

44、調(diào)制冷效果不佳的安撫廣播(廣播時機：地面客艙溫度較高時廣播) 各位女士、各位先生：由于本架飛機在地面停留期間空調(diào)制冷效果不太理想，造成目前客艙溫度較高，對于給您帶來的不適，我們深表歉意，這種情況在飛機起飛后會很快緩解。 謝謝！ air condition problemLadies and gentlemen, We are now waiting for departure, you may feel a little bi(t) ho(t) now / because the air conditioning system doesn't work well / before ta

45、ke off. We regret for this inconvenience / at the moment.And you'll feel better / after take off. Thank you!waiting'wet等待departured'pt 離開，出發(fā)，啟程air conditioning systemkn'dn 空調(diào)系統(tǒng)regretr'gret遺憾，抱歉inconveniencenkn'vinns不便，麻煩1.11.飛行上升階段提示廣播（適用于旅客不安全行為提示廣播廣播時機：遇有旅客離開座位或需要

46、服務(wù)時廣播）各位旅客：現(xiàn)在是安全廣播，飛機正在上升高度，為了您的安全，請客艙中站立/走動/打開行李架的旅客，立即回到座位上坐好/立即就近坐好(關(guān)閉行李架)并系好安全帶，如果您需要幫助，請保留頭頂上方的呼喚鈴在明亮狀態(tài)，待飛機平飛后我們將立即為您提供服務(wù)。 Ascending announcementLadies and Gentlemen, As we are still climbing, please remain seated. Once we reach our cruising altitude, we will start our in-flight service. Thank

47、you for your cooperation.climbing'klam 上升cruising altitude'kruz 'ælttjud巡航高度remainr'men保持cooperationk,p're()n合作1.12.1.顛簸廣播（旅客不安全行為提示,廣播時機：飛行過程中遇到顛簸廣播）各位旅客： 現(xiàn)在是安全廣播，飛機正在顛簸，請客艙中站立/走動/打開行李架/排隊上洗手間的旅客，立即回到座位上坐好/立即就近坐好并系好安全帶。security cautionLadies and Gentlemen, The cap

48、tain has requested all passengers to return to their seats /and fasten their seatbelts. Thank you for your cooperation.captain'kæptn機長requestedr'kwstid 要求cooperationk,p're()n 合作1.12.2. 顛簸廣播（顛簸）廣播時機：飛行過程中遇到顛簸廣播 各位旅客： 受氣流影響，飛機正在顛簸，為了您的安全，請客艙中站立/走動/打開行李架/排隊上洗手間的旅客，立即回到座位上坐好/立

49、即就近坐好并系好安全帶。TurbulenceLadies and Gentlemen, We are passing through an area of turbulence, please return to your seat /and fasten your seat-belts. Please also avoid using the lavatory at this time.【For continued turbulence:】 Now we are encountering continued turbulence. If you are using the lavatory,

50、 please hold on to the handrail tightly. We will suspend the cabin service / We are unable to serve hot drinks at this time. Please ensure/ your children are securely buckled in their seats. Use extra caution with liquids / when using an electronic device. Thank you for your cooperation.Glossariesarea'er區(qū)域turbulence'tbjl()ns 氣流