春季導(dǎo)游英語(yǔ)

1、導(dǎo)游英語(yǔ)課程教案1. 課程定位與內(nèi)容課程定位：導(dǎo)游英語(yǔ)課程為專(zhuān)業(yè)任選課，授課對(duì)象為英語(yǔ)專(zhuān)業(yè)三年級(jí)學(xué)生。課程職業(yè)性強(qiáng)，計(jì)劃為有意向從事導(dǎo)游行業(yè)工作的學(xué)生提供行業(yè)基礎(chǔ)知識(shí)并培養(yǎng)他們的專(zhuān)業(yè)技能。由于三年級(jí)學(xué)生已經(jīng)具有一定聽(tīng)說(shuō)讀寫(xiě)的基本技能，所以本課程的教學(xué)目標(biāo)應(yīng)集中在英語(yǔ)導(dǎo)游相關(guān)職業(yè)知識(shí)及職業(yè)技能的培訓(xùn)上，以導(dǎo)游工作基本過(guò)程為導(dǎo)向來(lái)組織教學(xué)過(guò)程，尤其應(yīng)該通過(guò)大量的情景模擬練習(xí)來(lái)幫助學(xué)生掌握涉外旅游活動(dòng)中“吃、住、行、游、購(gòu)、 娛”六大環(huán)節(jié)的工作過(guò)程，獲得、鞏固相關(guān)的從業(yè)技能。課程內(nèi)容：教材：導(dǎo)游英語(yǔ)實(shí)用教程天津大學(xué)出版社，2010年4月，劉麗莉主編該教材共分三個(gè)部分：Service Procedur

2、e（導(dǎo)游服務(wù)步驟）; Chinese Culture（中國(guó)文化）; Tourist Attractions（旅游景點(diǎn)）。根據(jù)教材、課程目標(biāo)及實(shí)際情況教學(xué)內(nèi)容主要分為兩大塊：基礎(chǔ)理論知識(shí)及實(shí)際操作?；A(chǔ)理論部分以教師講授為主，主要涉及導(dǎo)游服務(wù)相關(guān)基礎(chǔ)知識(shí)。實(shí)際操作部分以學(xué)生小組活動(dòng)為主要形式，學(xué)生需對(duì)設(shè)定的旅游目的地開(kāi)展模擬導(dǎo)游活動(dòng)。 教學(xué)重點(diǎn)：致歡迎詞、酒店安排、旅行安排、景點(diǎn)介紹、飲食文化、節(jié)日文化、特產(chǎn)、致歡送詞、解決投訴問(wèn)題。教學(xué)難點(diǎn)：中西文化差異，知識(shí)覆面廣，表達(dá)能力要求高。2. 本堂課的教學(xué)目標(biāo)幫助學(xué)生掌握旅游線路設(shè)計(jì)的要素及規(guī)則，讓學(xué)生通過(guò)學(xué)習(xí)，能夠設(shè)計(jì)出完整合理的旅游線路。3.

3、教學(xué)方法及手段（任務(wù)型&情景法）課程主要分為理論知識(shí)講解和實(shí)踐技能操作兩部分。理論知識(shí)部分主要以教師講解形式為主涵蓋導(dǎo)游必備素質(zhì)、基本服務(wù)要求、導(dǎo)游職責(zé)、行程安排、中國(guó)傳統(tǒng)文化知識(shí)介紹等內(nèi)容，實(shí)踐操作部分將對(duì)學(xué)生進(jìn)行分組，要求學(xué)生以小組展示的方式對(duì)規(guī)定省市的旅游線路進(jìn)行設(shè)計(jì)及講解。模擬實(shí)踐課以練為核心，結(jié)合任務(wù)型教學(xué)法和情景法的教學(xué)理念，以幻燈片和視頻短片為切入點(diǎn)，聲音、圖像輔助的多媒體教學(xué)手段具有較好的帶入性，能夠激發(fā)學(xué)生的學(xué)習(xí)興趣，更好的參與到課堂活動(dòng)中。4. 評(píng)估方式 上課30% 作業(yè)設(shè)計(jì) 30% 視頻作業(yè)40%二、教學(xué)內(nèi)容及時(shí)間安排WeekDayPartDaily Topic/

4、Activities12/20,21Part 1 Tour Guiding Procedures and Skills&Chinese CultureTraits of excellent tour guides; A Tour guides main tasks22/27,28Meeting the guests; On the way to the hotel; Hotel accommodations33/6,7Talking about the itinerary;Sightseeing43/13,14Dining in China53/20,21Shopping;Entert

5、ainment63/27,28Handling Complaints;Farewell74/3,4History of ChinaChinese religions: a brief introduction84/10,11Traditional Chinese Festivals;Traditional Chinese Medicine94/17,18Chinese calligraphy and painting;Ancient Chinese Architecture104/24,25Part 2Tourist Attractions (Practice)Itinerary1:Austr

6、alia115/1,2Itinerary 2:Sydney125/8,9Itinerary3: Melbourne135/15,16Itinerary 4: New Zealand145/22,23Itinerary 5: Europe155/29,30Itinerary 6: America166/5,6Itinerary 7: Korean & Thailand176/12,13Itinerary 8: Japan186/19,20Review三、考核成績(jī)分配比例l Physical attendance (10%)* Although it just takes 10 perce

7、nt, you will not pass this class if you miss more than 5 timesl Group Presentation (5%*6=30%)1. 5-6 people in each group2. About 15 minutes3. Must have Slides, pictures or videos4. About Chinese culture or tourist attractions 5. based on our teaching planl Final exam (60%)四、教材和參考資料1、建議使用教材：導(dǎo)游英語(yǔ)使用教程劉

8、麗莉主編，天津大學(xué)出版社，2010年4月 2、主要參考資料： 實(shí)用導(dǎo)游英語(yǔ)王向?qū)幹骶?，北京大學(xué)出版社，2014年5月 英語(yǔ)導(dǎo)游教程紀(jì)春、裴松青編著，旅游教育出版社，2008年8月授課時(shí)間課次1授課方式理論課；課件；教材課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：1. 課程基本情況介紹及課程考評(píng)方式。 2. Traits of excellent tour guides; A Tour guides main tasks上一課次教學(xué)內(nèi)容提要本課次教學(xué)目的、要求：1.了解本課程基本情況及課堂要求、考核方式。2. 熟知優(yōu)秀導(dǎo)游必備素質(zhì)。3. 熟知導(dǎo)游基本職責(zé)。教學(xué)重點(diǎn)及難點(diǎn)：1. Traits of e

9、xcellent tour guides;2. A Tour guides main tasks教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段1. Introduce the objectives of this course; course content; schedule (25mins)2. Reading and Improving:Traits of Excellent Tour Guides (Handouts) (25mins)3. Reading and Improving: A Tour Guides Principal Duties (Handouts) (25mins)

10、4. Consolidation and group discussion: Pre- tour preparations (Handouts) (25mins)歸納法；多媒體作業(yè)和思考題：授課時(shí)間課次2授課方式理論課；課件；教材課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：1. Meeting the guests; 2. On the way to the hotel; 3. Hotel accommodations上一課次教學(xué)內(nèi)容提要1. 課程基本情況介紹及課程考評(píng)方式。2. Traits of excellent tour guides; A Tour guides main tasks本課

11、次教學(xué)目的、要求：1.了解接團(tuán)必要準(zhǔn)備工作及期間注意事項(xiàng)，了解可能面對(duì)的突發(fā)情況并知曉如何應(yīng)對(duì)。2. 掌握歡迎詞撰寫(xiě)技巧。3. 了解酒店等級(jí)劃分標(biāo)準(zhǔn)及可提供的服務(wù)；能夠合理安排住宿并處理突發(fā)情況。教學(xué)重點(diǎn)及難點(diǎn)：1. Greeting guests.2. Compose a welcome speech.3. Check in.教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段1. Review: Traits of Excellent Tour Guides; A Tour Guides Principal Duties; Pre- tour preparations (10mins)2. Le

12、ad-in: group work: Pre-arrival service (10mins)3.Reading and Concluding: Meeting the guests (25mins)4. Consolidation and group discussion: Compose a welcome speech (30mins)5. Reading and Concluding: Hotel accommodation (25mins)歸納法，多媒體作業(yè)和思考題：Reading (p4, p12, p19)授課時(shí)間課次3授課方式理論課；課件；教材課時(shí)安排2授課題目（教學(xué)章、節(jié)或主

13、題）：1. Talking about the itinerary;2. Sightseeing上一課次教學(xué)內(nèi)容提要1. Meeting the guests; 2. On the way to the hotel; 3. Hotel accommodations本課次教學(xué)目的、要求：1. 了解旅行行程安排注意事項(xiàng)，能夠獨(dú)立設(shè)計(jì)安排行程。2. 能夠應(yīng)對(duì)行程變化或取消等突發(fā)事項(xiàng)，并采取積極補(bǔ)救措施。3. 掌握景點(diǎn)講解詞撰寫(xiě)技巧。1. Help students to know the basic elements of a complete itineraryHelp students to k

14、now the basic rules of designing an itinerary教學(xué)重點(diǎn)及難點(diǎn)：1. To schedule an itinerary 2. To handle with an altered travel plan3. To write a commentary教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段1. Review:Meeting the guests; On the way to the hotel; Hotel accommodations (10mins); checking homework (10mins)2. Lead-in: group di

15、scussion: the basic elements of a complete itinerary (10mins)3.Reading and Improving: Talking about the itinerary with the guests (20mins)4. Reading and group discussion: Measures can be taken to tackle an altered travel plan (Handouts) (25mins)5. Reading and Improving: Sightseeing(Handouts) (25mins

16、) a. pre-boarding procedures b. categories of tour commentaries c. elements of tour commentaries歸納法，多媒體作業(yè)和思考題：To schedule an 2-day itinerary about Lanzhou. 授課時(shí)間課次4授課方式理論課；課件；教材課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：Dining in China上一課次教學(xué)內(nèi)容提要1. Talking about the itinerary;2. Sightseeing本課次教學(xué)目的、要求：1. Have general knowled

17、ge about the Chinese culinary arts.2. Be familiar with Chinese cooking methods, features and famous dishes.3. To know the basic western cooking styles and Western food; be able to compare Chinese cooking style with western. 教學(xué)重點(diǎn)及難點(diǎn)：1. Introduce Chinese culinary history and Eight Great Tradition;2. T

18、alk about Chinese cooking methods, features and famous dishes;3. Introduce basic western cooking styles and Western food;4. Compare Chinese cooking style with western style.教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段1. Review: basic elements of an itinerary and tour commentaries (10mins); checking homework (10mins)2. L

19、ead-in: group discussion: whats your favorite Chinese dishes? Do you know how to cook it? (10mins)3.Reading and Improving: Chinese Culinary arts (40mins) a. read the text b. Talk about Chinese culinary history and Eight Great Tradition c. Chinese cooking methods, features and famous dishes4. Reading

20、 and Improving: western cooking styles and Western food (Handouts) (30mins) a. read the text b. compare 歸納法，多媒體作業(yè)和思考題：Role Play. Work in groups of 5 or 6. You are having dinner. One of you is the host. The rest are foreign guests. You are having a chat about the eating customs and the characteristic

21、s of various regional dishes in China. 授課時(shí)間課次5授課方式理論課；課件；教材課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：1. Shopping;2. Entertainment上一課次教學(xué)內(nèi)容提要1. Chinese culinary history and Eight Great Tradition;2. Chinese cooking methods, features and famous dishes;3. Basic western cooking styles and Western food.本課次教學(xué)目的、要求：1. Have genera

22、l knowledge about Chinese local specialties; can introduce them effectively to the tourists.2. Have general knowledge about local places entertainment activities; can introduce and arrange the entertainment activities according to the tourists interests.教學(xué)重點(diǎn)及難點(diǎn)：1. Introduce tour guides responsibilit

23、ies for guiding the tourists to do shopping.2. Talk about Chinese specialties and souvenirs.3. Introduce tour guides responsibilities for guiding the tourists to enjoy local places entertainment activities.4. Talk about famous Chinese entertainment activities. 教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段1. Review: Chine

24、se culinary arts (10mins); checking homework (10mins)2. Lead-in: group discussion:If you are a tour guide, what Chinese specialties will you introduce to the guests? Why? (10mins)3.Reading and Improving: Shopping in China (35mins) a. read the text b. Talk about Chinese specialties c. Group work: tou

25、r guides “should” and “shouldnt” about shopping4. Reading and Improving: Entertainments in China (Handouts) (35mins) a. read the text b. Talk about famous entertainment in China c. Group work: tour guides “should” and “shouldnt” about entertainment arrangements歸納法，多媒體作業(yè)和思考題：Role Play (P59, P68)授課時(shí)間課

26、次6授課方式理論課；課件；教材課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：1. Handling Complaints;2. Farewell上一課次教學(xué)內(nèi)容提要1. Shopping;2. Entertainment本課次教學(xué)目的、要求：1. Be able to handle different kinds of complaints 2. Know how to make a farewell speech to the guests教學(xué)重點(diǎn)及難點(diǎn)：1. Introduce the common problems and accidents during the tour.2. Introd

27、uce the essential knowledge and skills a tour guide need for handling the accidents.3. Talk about the procedure to handle with the complaints.4. Talk about how to make a farewell speech. 教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段1. Review:Shopping &Entertainment(10mins); checking homework (10mins)2. Lead-in: group

28、 discussion: If you are a tourist, what do you usually complain about the tour? Why? (10mins)3.Reading and Improving: Handling problems and emergencies (handouts) (35mins) a. read the text b. Talk about the common problems and accidents during the tour c. Group work: what knowledge and skills a tour

29、 guide need for handling the accidents; d. Group work: how to handle with the complaints4. Reading and Improving: Farewell speech (35mins) a. read the text b. Group discussion: pre-departure services c. elements of a farewell speech歸納法，多媒體作業(yè)和思考題：Role Play (P75, P81)授課時(shí)間課次7授課方式理論課；課件；教材課時(shí)安排2授課題目（教學(xué)章、

30、節(jié)或主題）：1. History of China2. Chinese religions: a brief introduction上一課次教學(xué)內(nèi)容提要1. Handling Complaints;2. Farewell本課次教學(xué)目的、要求：1. To know the brief history of China;2. Be able to introduce history of China in English;3. Have some knowledge about religions in China;4. Be able to introduce Chinese religion

31、s in English 教學(xué)重點(diǎn)及難點(diǎn)：1. Talk about the brief history of China2. Talk about the religions in China教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段1. Review:Handling Complaints&Farewell(5mins); checking homework(5mins)2. Lead-in: group discussion: How many Chinese dynasties were there? Which one, in your opinion, is the g

32、reatest? Why? (10mins)3.Reading and Improving: Chinas history (handouts) (40mins) a. read the text b. Summary4. Reading and Improving: The Confucius and Four Major Religions (40mins) a. read the text b. Group discussion: your understanding of Taoism歸納法，多媒體作業(yè)和思考題：Could you tell us something about Con

33、fucius?授課時(shí)間課次8授課方式理論課；課件；教材課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：1. Traditional Chinese Festivals;2. Traditional Chinese Medicine上一課次教學(xué)內(nèi)容提要1. History of China2. Chinese religions: a brief introduction本課次教學(xué)目的、要求：1. Be able to introduce important Chinese festivals in English;2. Have some knowledge about traditional Chi

34、nese medicine;3. Be able to introduce traditional Chinese medicine in English 教學(xué)重點(diǎn)及難點(diǎn)：1. Talk about traditional Chinese festivals2. Talk abouttraditional Chinese medicine教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段1. Review:History & religions (5mins); checking homework (5mins)2. Lead-in: group discussion: Whats you

35、r favorite traditional festival? Why? (10mins)3.Reading and Improving: Traditional Chinese Festivals (handouts) (40mins) a. read the text b. Group discussion: western festivals in China4. Reading and Improving: Traditional Chinese Medicine(40mins) a. read the text b. Group work: compare traditional

36、Chinese medicine with western medicine歸納法，多媒體作業(yè)和思考題：Translation (P102-103, P122-123)授課時(shí)間課次9授課方式理論課；課件；教材課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：1. Chinese calligraphy and painting;2. Ancient Chinese Architecture上一課次教學(xué)內(nèi)容提要1. Traditional Chinese Festivals;2. Traditional Chinese Medicine本課次教學(xué)目的、要求：1. Have some knowledge a

37、bout Chinese calligraphy and painting;2. Be able to introduce Chinese calligraphy and painting in English;3. Have some knowledge aboutancient Chinese architecture;4. Be able to introduce ancient Chinese architecture in English教學(xué)重點(diǎn)及難點(diǎn)：1. Talk about Chinese calligraphy and painting2. Talk about ancien

38、t Chinese architecture教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段1. Review: checking homework (10mins)2. Lead-in: group discussion: What do you know about Chinese calligraphy? (10mins)3.Reading and Improving: Chinese calligraphy and painting(handouts) (40mins) a. read the text b. Group work: compare Chinese calligraphy

39、 and painting with western calligraphy and painting4. Reading and Improving: ancient Chinese architecture (40mins) a. read the text b.features, styles c. famous ancient Chinese architecture歸納法，多媒體作業(yè)和思考題：Prepare for Itinerary 1: Beijing 授課時(shí)間課次10授課方式實(shí)踐課課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：Itinerary 1: Beijing 上一課次教學(xué)內(nèi)容

40、提要1. Chinese calligraphy and painting;2. Ancient Chinese Architecture本課次教學(xué)目的、要求：從本周開(kāi)始，進(jìn)入模擬導(dǎo)游實(shí)踐課程階段，要求學(xué)生能夠根據(jù)所學(xué)的理論知識(shí)，為規(guī)定的城市制定合理的旅游線路安排，對(duì)游客的吃、住、行、游、購(gòu)、娛做出合理的規(guī)劃及安排，掌握當(dāng)?shù)刂糜尉包c(diǎn)相關(guān)知識(shí)。教學(xué)重點(diǎn)及難點(diǎn)：在學(xué)生模擬實(shí)訓(xùn)中需及時(shí)發(fā)現(xiàn)問(wèn)題及不足，并在課堂上及時(shí)糾正。教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段1. Group Presentation (90mins)2. comment (10mins)多媒體作業(yè)和思考題：Itinera

41、ry 2: Xian 授課時(shí)間課次11授課方式實(shí)踐課課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：Itinerary 2: Xian上一課次教學(xué)內(nèi)容提要Itinerary 1: Beijing本課次教學(xué)目的、要求：本次為模擬導(dǎo)游實(shí)踐課程，要求學(xué)生能夠根據(jù)所學(xué)的理論知識(shí)，為規(guī)定的城市制定合理的旅游線路安排，對(duì)游客的吃、住、行、游、購(gòu)、娛做出合理的規(guī)劃及安排，掌握當(dāng)?shù)刂糜尉包c(diǎn)相關(guān)知識(shí)。教學(xué)重點(diǎn)及難點(diǎn)：在學(xué)生模擬實(shí)訓(xùn)中需及時(shí)發(fā)現(xiàn)問(wèn)題及不足，并在課堂上及時(shí)糾正。教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段1. Group Presentation (90mins)2. comment (10mins)

42、多媒體作業(yè)和思考題：Itinerary 3: Chengdu 授課時(shí)間課次12授課方式實(shí)踐課課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：Itinerary 3: Chengdu上一課次教學(xué)內(nèi)容提要Itinerary 2: Xian本課次教學(xué)目的、要求：本次為模擬導(dǎo)游實(shí)踐課程，要求學(xué)生能夠根據(jù)所學(xué)的理論知識(shí)，為規(guī)定的城市制定合理的旅游線路安排，對(duì)游客的吃、住、行、游、購(gòu)、娛做出合理的規(guī)劃及安排，掌握當(dāng)?shù)刂糜尉包c(diǎn)相關(guān)知識(shí)。教學(xué)重點(diǎn)及難點(diǎn)：在學(xué)生模擬實(shí)訓(xùn)中需及時(shí)發(fā)現(xiàn)問(wèn)題及不足，并在課堂上及時(shí)糾正。教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段1. Group Presentation (90mins)2. comment (10mins)多媒體作業(yè)和思考題：Itinerary 4: Heilongjiang授課時(shí)間課次13授課方式實(shí)踐課課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：Itinerary 4: Heilongjiang上一課次教學(xué)內(nèi)容提要Itinerary 3: Chengdu本課次教學(xué)目的、要求：本次為模擬導(dǎo)游實(shí)踐課程，要求學(xué)生能夠根據(jù)所學(xué)的理論知識(shí)，為規(guī)定的城市制定合理的旅游線路安排，對(duì)游客的吃、住、行、游、購(gòu)、娛做出合理的規(guī)劃及安排，掌握當(dāng)?shù)刂糜尉包c(diǎn)相關(guān)知識(shí)。教學(xué)重點(diǎn)