人力資源計劃案例華日公司和麥當(dāng)勞

1、InHuariLtd,therearetwomajordepartments:FurnituredepartmentandFabricdepartment;Thefabricshastwosubsections,asubsectionproducesthecarpets,anotheronemanufacturetheclothing.Thereare625operateworkers,400workersinfurnituredepartment,125workersincarpetsubsection,100workersinclothingsubsection.32productdesi

2、gners:20designersinfurnituredepartment,12designersinfabricdepartment.Thereare88supervisorsandmanagers,36marketingresearchers,20peopleinfurnituredepartment,16peopleinfabricsdepartment.Before2008,theCompanywasingoodcondition.Butsince2008,Theprofitofenterpriseshasbeendecreasingdramatically,thefinancial

3、reportin2008showsthatthecompanyhadalreadysufferedaseriousloss.Therearealotofreasonscausingloss.Incompany'sexternalenvironment,fiercecompetition,andthedeclineofconsumptiondemandmaketheloss.Fromthecompanyitself,theycannotguaranteeproductquality,especiallythequalityofthefurnitureisnotgoodenough,Whi

4、lethecompetitorsprovidecustomerswithhighqualityproductandattractthecustomers;Thecompanylacksinnovation,TheyonlyprovidedtheoldproductofthesinglesystemforseveralyearsAtpresent,theauthoritiesoftheCompanyknowverywellthattheyshoulddraftafeasiblereformscheme.Thegeneralmanager,Mike,aftertwomonths'inves

5、tigationandanalysis,putforwardareporttowardtheboardofdirectors.thereportincludesthefollowingreformmeasures:Firstly,astheclothingdepartmentgotalossforthetimebeing,Theyintendtogetridofthisdepartment;secondly,theymaintainCarpetdepartment,strengtheningthemarketsurvey,andmakesurethattheyknewthemarkettren

6、daccurately,launchvariouskindsofcarpets,inaword,theywilltakeallkindsofeffectivemeasurestometcustomer'sdemand,thirdly,improvingtheproductiontechnology,reformingthefurnituredepartment,theybegantoproducegreenfurnituretomeetmarketdemand,atthesametime,diversifiesdesignstylesoffurnitureformeetingdiffe

7、rentlevelscustomer,forthisreason,thecompanyneedsmoretechnicalstaffanddesigners.Theboardofdirectorssanctionedthereformoneweeklater.ThenthegeneralmanagerordersthemanagerofHumanResourceDepartmenttomakeahumanresourcesplan,includingthenumberofstaffafterreforming,meetingallkindsofhumanresourcedemand.Analy

8、zetheobjectivesandtheprocessofhumanresourceplanning.在華日公司，有兩個主要的部門分別是家俱部和紡織部，紡織部有兩個分部，一個分部生產(chǎn)地毯，另一個制造服裝，一共有625個操作工人，400個工人在家俱部,"25名工人在地毯分部，100名工人在服裝分部?？偣灿?2個產(chǎn)品設(shè)計帥：20名設(shè)計師在家俱部，12名在紡織部。公司里有88個主管和管理人員，36個市場研究人員，20人在家俱部，16人在紡織部。2008年之前，該公司有良好的條件。但自從2008年后，企業(yè)的利潤急劇減少，2008的財務(wù)報告表明，公司已經(jīng)遭受了嚴(yán)重的損失。這有很多原因造成了損

9、失。在公司的外部環(huán)境，競爭激烈，和消費需求下降等都造成了公司的損失。從公司本身看，他們不能保證產(chǎn)品質(zhì)量，尤其是家具的質(zhì)量不夠好，而競爭對手給顧客提供高質(zhì)量的產(chǎn)品，吸引了顧客；公司缺乏創(chuàng)新，連續(xù)好紀(jì)念只提供了單一系統(tǒng)的舊產(chǎn)品。目前，公司的權(quán)威者非?；畛刂?，他們應(yīng)該制定切實可行的改革方案?？偨?jīng)理，邁克，經(jīng)過兩個月的調(diào)查和分析，向董事局提出了報告。該報告包括以下改革措施：首先，因為對丁服裝部門暫時造成了損失，他們想去掉這一部；其次，他們保持地毯部，加強市場調(diào)查，并確保他們準(zhǔn)確的知道市場趨勢，推出各種地毯，換句話說，他們將采取各種有效措施來滿足顧客的需求，第三，改進生產(chǎn)技術(shù)，改革家具部，他們開始生

10、產(chǎn)綠色無污染的家俱以滿足市場的需求，同時，多元化的設(shè)計風(fēng)格的家俱以滿足不同層次的客戶，為此，公司需要更多的技術(shù)人員和設(shè)計師。一個星期后董事會批準(zhǔn)了這一改革。然后，總經(jīng)理制定人力資源部的經(jīng)理來制定人力資源計劃，包括經(jīng)過改革后的員工人數(shù)，滿足各種人力資源的需求。分析人力資源計劃制定的目標(biāo)和過程。1. Theobjectivesofhumanresourceplanning.（該案例中人力資源計戈。的目標(biāo)）Ensurethecompanyhastherightemployeeswiththerightskillswhichthecompanyisneededintherightplaceinther

11、ightthiscasebecausethecompanydecidestobegantoproducegreenfurnitureanddiversifiesdesignstylesoffurnituethentheobjectivesofhumanresourceplanningistoensuretherearemoretechnicalstaffanddesignersinthefurnituredepartmenttoproducediversifiesdesignstylesoffurnituretomeetmarketdemand.（人力資源計劃的目的是確保公司有那些公司在對的時

12、間對的崗位內(nèi)需要的擁有對的技能的員工。在這個案例中因為公司決定要生產(chǎn)綠色無污染多元化的設(shè)計風(fēng)格的家俱所以人力資源計劃的制定是為了確保公司在家俱部有足夠的有技術(shù)的員工和設(shè)計師來生產(chǎn)出多樣化的不同設(shè)計風(fēng)格的家俱來滿足市場需求）Ensurethecompanycanresponsivetochangesinitsthiscasebecausethecompanychangetheplanofdevelopmentthentheobjectivesofhumanresourceplanningistoensurealltheemployeeadaptthereforminthecompanyandma

13、kesurethatthecompanycantakeallthesemeasurestoreducethecompany'slossintime.2. （人力資源計劃的目的是確保公司公司能夠適應(yīng)它環(huán)境的改變。在這個案例中因為公司內(nèi)部發(fā)展計劃的改變所以人力資源計劃的制定是為了確保所有的員工能適應(yīng)公司的計劃的改革以及確保公司能夠采取所有能及時減少公司損失的措施）ProvidedirectionandcoherencetoallHRactivitiesandthiscaseasthecompanysufferabiglossthenthetheobjectivesofhumanresour

14、ceplanningistoensurethatthecompanycanoperatewithouttoomuchtroubles.3. （人力資源計劃的目的是使公司能夠?qū)λ腥肆Y源活動和系統(tǒng)提供方向以及一致性。在這個案例中因為這幾年公司的損失嚴(yán)重所以人力資源計劃的制定是為/z了確保公司在新計劃制定的運作下能夠減少太多不必要的麻煩）Preventoverstaffingandthiscasebecausetheexecutivesinthecompanyintendstogetridoftheclothingdepartment,weinordertoprovideenoughemploy

15、eestotheeachdepartmentandpreventappearingthesituationabouttheshortageofpersonnel.Thenreducetheunnecessarystaffinthedepartmentwhichisremoved.4. （人力資源計劃的目的是防止公司內(nèi)部的人員過?；蛉藛T過少等問題的出現(xiàn)。在這個案例中因為公司高層打算去掉服裝部，人力資源計劃的制定是我們?yōu)榱私o各部門提供足夠的員工并且防止出現(xiàn)人員短缺等情況的出現(xiàn)，然后減少已經(jīng)移除部門的不必要的員工）Unitetheperspectiveoflineandstaffthiscase,t

16、hehumanresourcesplanningistoconveythesuperiors'schemetotheotherdepartment（人力資源計劃的目的是為了統(tǒng)一直線和部門經(jīng)理之間的觀點想法。在這個案例中人力資源計劃的制定是為了傳達公司權(quán)威者的方案給其他的部門來統(tǒng)一他們的觀點想法）TheprocessofhumanresourceplanningFirstthegeneralmanagerputforwardtheorganizationalobjectivesandstrategies.Second,Scanexternalenvironmentforchangesaf

17、fectinglaborsupplyandAnalyzetheinternalinventoryofHRcapabilities.Third,ForecastingFourth,Organizationneedforpeopleandsurveyofpeopleavailable.Finally,HRstrategiesandplans.Case2McDonald'semploysonalargescale.Peopleareitskeyasset.Thisisbecausecustomersatisfactionisvitalforsuccess.Itisbestbroughtabo

18、utbygoodworkers.Soitisvitalthatthewayitrecruitsandtrainsstaffisthorough.Itneedstoattract,trainandkeepthebestworkers.AtypicalMcDonald'semploysabout60people.Mostarehourlypaid.Managersandofficestaffarepaidasalary.Foreachjobthereisajobdescriptionandjobspecification.HourlypaidEachoutletfillsitsownhou

19、rlypaidjobs.Hourlypaidworkersarerecruitedthroughadvertsinrestaurants,advertsinnewspaper.InterviewsareplannedusingtheMcDonald'sinterviewguide.Candidatesareratedonascale.Jobsareofferedtothosewithhigherratings./ManagersThemanagementdepartmentinLondonrecruitsmanagers.Theycomefromtwomainsources.Overhalfarepromotedhourlypaidworkers.Mostoftheresthavedegrees.Peoplecanapplyonline,viatherecruitmenthotlineorbypost.Theonlineprocessincludesapsych