異常矯正措施D手法

1、異常矯正措施-8D手法 A systemic approach utilized for true root cause finding & problem solving 8D是一個(gè)系統(tǒng)化流程以發(fā)覺真因及解決問題的手法 Discipline1:Use Team Approach(用團(tuán)隊(duì)方式) Discipline2:Describe The Problem(問題敘述) Discipline3:Containment Plan(緊急防制措施) Discipline4:Describe The Root Cause(描述真因) Discipline5:Permanent C/A Plan

2、(永久改善對(duì)策) Discipline6:Verification of Effectiveness(效果確認(rèn)) Discipline7:Prevent Recurrence(防止再發(fā)) Discipline8:Congratulate Your Team,Case Closed(結(jié)案) Suppliers attributable fallout consistently exceeds the agreed DPPM goal 1.協(xié)力廠商品質(zhì)超出要求的DPPM目標(biāo) Supplier meets the agreed DPPM goal but one failure symptom co

3、ntributes more than 20% to the supplier attributable fallout 2.單一不良原因持續(xù)發(fā)生,縱使品質(zhì)達(dá)到規(guī)定的DPPM A defect occurred that should have been contained within the suppliers process 3.廠商制程不良造成之異常 The failing parameter was not tested by supplier 4.廠商未經(jīng)測(cè)試的參數(shù)導(dǎo)致的不良 Containment-short term, temporary fix 緊急防制措施:短期、暫時(shí)性的

4、Corrective Action-Longer term,permanent fix 改善措施：長期、永久性的 Where containment action has been requested supplier should perform a risk assessment of the exposure in their finished goods on and at , this would normally be based on a functional/visual screen of a statistically significant sample 當(dāng)緊急防制必需執(zhí)

5、行時(shí)，一定要用統(tǒng)計(jì)的方法評(píng)估全面篩選的風(fēng)險(xiǎn) Containment plan available within2working days of receipt of 8-D 緊急防制措施:2個(gè)工作天內(nèi)提出 Containment plan implemented within 5 working days of receipt of 8-D 緊急防制措施:5個(gè)工作天內(nèi)執(zhí)行 Corrective action plan available within 5 working days of receipt of 8-D 永久改善計(jì)劃:5個(gè)工作天內(nèi)提出 Agreed corrective actio

6、n in place within 3 months of receipt of 8-D 永久改善計(jì)劃:從提出到導(dǎo)入,不得超過3個(gè)月The originator:發(fā)起人Initiate the 8-D.提出8DThe supplier:協(xié)力廠商shall provide responses in 8-D format.必需用8D格式Communicate 8-D details internally as necessary.準(zhǔn)備8D的詳細(xì)內(nèi)容Respond with Containment/Corrective Action Plans as per goals 依目標(biāo)提出緊急防制措施及永久

7、改善計(jì)劃Provide weekly updates to vendor team as per Business Plan每周更新資料并匯整報(bào)告給廠商Achieve goals on timescales for implementation of containment and corrective actions即時(shí)完成緊急防制及改善措施以符合目標(biāo) 選擇并記錄公司內(nèi)部及外部的所有團(tuán)隊(duì)成員 選擇團(tuán)隊(duì)Champion(Champion要能排除障礙者) 選擇一個(gè)組長(主持結(jié)果,并負(fù)全責(zé)) 用客戶可完全了解的方法溝通 描述導(dǎo)致問題之改變的條件 數(shù)據(jù)化此改變的條件 描述緊急防制措施的人、事、時(shí)及方法，同時(shí)防止在客戶端再發(fā)生 緊急防制措施含： -COST 成本 -DELIVERY 交期 不可因而引起其它形式的不良 描述為何發(fā)生，同時(shí)此“洞”以前為何沒被偵測(cè)到 將根源分門別類 詳述排除不良根源的人、事、時(shí)、方法、材料等 考慮： 1.引起其它種類的不良 2.消除緊急防制措施（永久改善對(duì) 策應(yīng)能消除緊急防制措施） 用數(shù)字化來確認(rèn)效果（例如CPK達(dá)1.5等） 緊急