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1、Dont be afraid to be rejected每當(dāng)我微笑著向路人問道: “您對英語感興趣嗎?”Whenever I smiled and asked the passers-by:are you interested in English?有些人會(huì)假裝看不到我,快速向前走Some people pretend to see me, quickly moving forward.我看不到你,看不到你I cant see you,I cant see you有些人老遠(yuǎn)看到我向他們走來,趕緊繞道走Some people saw me coming toward them, and mak
2、e a detour quickly有些人立馬笑著對我說:“對不起,我很忙?!盨ome people immediately smiled and said to me: Im sorry, Im busy.有些人皺著眉頭搖搖頭,不說一句話Some people frowned and shook his head and said nothing有些人甚至?xí)軆吹貙ξ艺f:“不要煩我!”Some people even ferocious said to me: Do not bother me!只有極少數(shù)人愿意停下來,和我交流Only a handful of people stopped
3、to talk with me剛開始,這種被人嫌棄的感覺使我很沮喪At the beginning, this feeling by others despise makes me very depressed但是, But,換一個(gè)角度思考,我們的工作就是于千萬人中找到那個(gè)對的人,這個(gè)過程中肯定就是會(huì)遇到很多困難的。Change a perspective, our job is to find the right person from thousands of people , this process is certainly encounter many difficulties.沒有
4、拒絕就沒有營銷 No refuse no marketing拒絕陌生人是人的本能反應(yīng),是很正常的現(xiàn)象。營銷是從被拒絕開始的,需要經(jīng)歷一個(gè)說服客戶從不愿意合作到?jīng)Q定合作的過程。每化解一個(gè)拒絕,就掃除了一個(gè)與客戶的障礙,就越接近客戶。在遭到新客戶拒絕時(shí),我們無須太過沮喪,因?yàn)檫@是了解客戶的真正需求,掌握更多信息的天然途徑。Refuse stranger is a human instinct, it is a normal phenomenon. Marketing is to be rejected from the beginning, we need to convince customer
5、s to go through a reluctance to cooperate from the decisions collaborative process. Each defuse a refusal, it has removed an obstacle with the customer, the more close to the customer. Was rejected in new customers, we do not have too much frustration, because it is to understand the customers real
6、needs, grasp the natural way to more information.“不”可能意味著“是” No can mean yes營銷的障礙不一定是客戶的“拒絕”,而是我們無法理解“拒絕”的真實(shí)原因。客戶隨口而出的“不”字,可能不是在拒絕,而是意味著“你是否能說得更明白些”或者“我想知道更多的信息”,我們應(yīng)該善于透過現(xiàn)象看本質(zhì),弄清楚客戶口中的“不”是不是真的拒絕。Marketing is not necessarily a barrier to customers refusal, but we can not understand reject the real re
7、ason. Customer casually out of the word no, may not be in denial, but means if you can say it more clearly some or I want to know more information, we should be good to see through the phenomena of nature, get clear customer calls the no is not really refuse.“不”只代表今天的拒絕 No represent today rejected客戶
8、今天沒有需求,不代表明天沒有需求。客戶拒絕你,不代表拒絕英孚。在遇到客戶非常堅(jiān)決地拒絕時(shí),我們應(yīng)該知難而退、適可而止,同時(shí)不要忘記讓客戶填一張leads,給客戶留下好印象,然后把握適當(dāng)時(shí)機(jī),擇日再電話聯(lián)系客戶進(jìn)行交流。Today there is no demand of customers, does not mean that tomorrow there is no demand. Customer refuses to you, does not mean refuse EF. In the face of customers are very firmly rejected, we
9、should know the difficulties and back, enough is enough, and do not forget to allow customers to fill out a leads, give customers a good impression, then grasp the appropriate time, and telephone customers another day.所以,我們不能害怕被拒絕,而是要勇于和那個(gè)你認(rèn)為對的人交流,因?yàn)槟阋坏┐嬖诤ε卤痪芙^這種心理,你甚至根本不會(huì)開口與對方說話,這對我們的工作來說是致命的。 There
10、fore, we can not be afraid to be rejected, but must have the courage to talk with the right people, because you exist once this psychological fear of being rejected, you will not even speak with each other, which is fatal to our work.最后,我想說的是,我們應(yīng)該有一顆強(qiáng)大最后,我想說的是,我們應(yīng)該有一顆強(qiáng)大的內(nèi)心。客戶虐我千百遍,我待客戶如初的內(nèi)心。客戶虐我千百遍,我待客戶如初戀。只有不怕被拒絕,我們才能成功!戀。只有不怕被拒絕,我們才能成功!Finally, I want to say is that we s
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