ALCATEL管理員維護手冊

1、 用戶操作手冊ALCATEL OXE交換機用戶操作維護手冊一、OXE綜述OXE R8.0的容量：單機：5000個傳統(tǒng)用戶/4000個IP電話，90個Crystal IP-MG或IP-MG組網(wǎng)：50000個傳統(tǒng)用戶，100個節(jié)點，可以和R4.2/R4.2.1、R5.0Ux/Lx兼容在同一個網(wǎng)絡(luò)中有3種類型的CS：- CPU7in M2, M3- e-CS in small or large rack- Appliance server有2種類型的MG：- small or large rack for IP Media Gateway- M2, M3, WM1 or VH for Crystal

2、 Media GatewayOXE 硬件簡介1CPU7-24 x v24 ,10/100 ethernet Port ,256M RAM ,60M HD2. NDDI2-2 8路的模擬中繼板。3GPA2 功能輔助板.提供3個29方會議資源和語音資源，Tone、DTMF、R2等信號的接收和產(chǎn)生。4. NPRAE-2 2 E1 to public/private ,ABCF Summary tableLEDMeaningCPU (green LED)Processor activity indicatorBSY (orange LED)Trunk activity indicator (for a

3、t least one trunk)LOSLoss of frame alignmentAIS2 Mbits alarm signalRAIRemote frame alarmNOSSignal missing5. e-UA32 32 eUA set (話務(wù)臺、數(shù)字電話，基站，UA/V24 適配器)6. e-Z32 32路模擬終端，如模擬電話、外置的語音信箱等OXE 軟件簡介OXE是建立在Linux基礎(chǔ)之上的通信服務(wù)器，其文件結(jié)構(gòu)如下：Grub:linux 啟動的引導(dǎo)核心/： 操作系統(tǒng)的根目錄/proc ：/usr2：存放一些swinst的工具命令/usr3：存放Database、OPS等/u

4、se4(/DHS3dyn) 存放動態(tài)的數(shù)據(jù)如話單，系統(tǒng)事件等/usr5/usr6/usr7:存放語音數(shù)據(jù)。OXE的帳號管理Root ：高級管理員帳號 Swinst：軟件安裝者帳戶Mtcl： 數(shù)據(jù)管理員帳號登陸信息保存在 /var/log/syslog:二、如何連接OXE您可以telnet OXE的IP地址(192.168.1.16)登陸提示:Welcome to oxeLinux Mandrake for eMediate release 7.2 (Odyssey) for i486Kernel 2.4.1-ll-dhs3 on an i486login:mtcl (登陸帳戶)password

5、:mtcl# The role of the CPU is MAINApplication software identityR7.1-e2304-4-i-cn-c6s2 （OXE 的版本號）Business identification: R5.1Release:DELIVERY e2304Patch identification: 4Dynamic patch identification: iCountry: cn 國家cn為中國Cpu: c6s2ACD VERSION release : 6 bug_fixing : 0 protocol_id : 86 version_dy_hr_s

6、tat : 11xa00000> (登陸后的提示符)三、OXE常用命令config 0系統(tǒng)卡片位置、狀態(tài)。trkstat X外線群外線狀況。<X表外線群ID>uhwconfCPU type、RAM等。timout 0系統(tǒng)login后，管理者三分鐘后未下任何command，系統(tǒng)不logout。readkey看分機key狀況listerm 0 Y看board之分機號碼<Y address>ctrl+F下一頁ctrl+B上一頁ctrl+I解釋用ctrl+p重復(fù)上一次commandBasculCPU替換<需在主CPU下commandListdnd看分機DND使用狀況

7、OpstatOPS之內(nèi)容VgstatVG board之內(nèi)容trkstat r X外線及時監(jiān)看<X表外線群ID>shutdown r now系統(tǒng)resetshutdown h now系統(tǒng)關(guān)機rstcpl 0 Yboard reset<Y address>incvisu 1看系統(tǒng)error code四、OXE數(shù)據(jù)備份/恢復(fù)Login Xa0000>swinstPassword(SoftInst) ALCATEL BUSINESS SYSTEMSFACILITIES Main menu Installation FACILITIES 2.22.0 1 Easy menu

8、 2 Expert menu Q Exit Your choice 1.2, Q | 1 ALCATEL BUSINESS SYSTEMSFACILITIES Easy menu Installation FACILITIES 2.22.0 1 DECT registration 2 Backup database on cpu disk 3 Restore database from cpu disk 4 Database re-init 5 Backup OPS files on cpu disk 6 Restore OPS from cpu disk 7 Stop the telepho

9、ne 8 Start the telephone 9 Set new internet address 10 Stop the system Q Go back to previous menu Your choice 1.10, Q | 2 在硬盤上保存數(shù)據(jù)在軟盤上保存數(shù)據(jù)4 從硬盤上恢復(fù)以前保存的數(shù)據(jù)(注：須先選擇7 stop the telephone 然后 再進入該菜單選擇此項。)五、OXE的維護Xa00000>mgrSelect an object- | | |-> Shelf Specific Telephone Services | | Media Gateway A

10、tm | | Dect System Events Routing Discriminator | | System Security and Access Control | | Translator IP | | Categories SIP | | Attendant DHCP Configuration | | Users | | Profiled Users | | Set Profiles | | Groups | | Abbreviated Numbering | | Phone Book | | Entities | | Trunk Groups | | External Se

11、rvices | | Inter-Nodes Links | | X25 | | DATA | | Applications | | | -Shelf: 機架、板件的創(chuàng)建刪除及其屬性的修改Media Gateway :媒體網(wǎng)關(guān)的設(shè)置Dect System: DECT 無線手機的設(shè)置System: 系統(tǒng)屬性參數(shù)修改Translator：系統(tǒng)編號計劃表，包括前后綴、ARS、外部號碼表等Categories: 系統(tǒng)等級設(shè)置如外線等級、連接等級、功能等級、轉(zhuǎn)移等級等。Attendant： 話務(wù)臺/話務(wù)臺組設(shè)置Users: 分機創(chuàng)建、刪除、和屬性修改。 Groups： 代接組,用戶組設(shè)置Abbrevia

12、ted Numbering： 簡碼設(shè)置Entities：系統(tǒng)實體設(shè)置Trunk Groups： 中繼組設(shè)置External Services： 中繼類別設(shè)置Inter-Nodes Links ：ALCATEL內(nèi)部組網(wǎng)設(shè)置X25：IP/X25 tunnel 設(shè)置DATA:data適配器設(shè)置Applications:常規(guī)功能應(yīng)用設(shè)置。如AA、ACD、CCD、HOTEL、VOICEMAIL、ACCOUTTING等。Specific Telephone Services：特殊應(yīng)用功能設(shè)置。如系統(tǒng)特殊參數(shù)、路由表等。IP:系統(tǒng)IP參數(shù)。SIP：SIP電話應(yīng)用設(shè)置DHCP Configuration：DH

13、CP設(shè)置。5.1 Translator(Prefix)常用前綴說明-fix Meaning-| |-> Attendant Call 話務(wù)臺呼叫 Personal Trunk Group Seizure 直接中繼線抓取 | Professional trunk seize 中繼組抓取 Pers. Trk Grp seiz. With Overlap. PIN 出中繼 | Modem Trunk Seizure ARS Prof.Trg Grp Seizure | Set features 功能設(shè)置前綴 ARS Prof.Trg Grp Seiz.with overlap ARS前綴 |

14、General Features 代接碼設(shè)置 ARS Personal Trk Grp | Local Features 內(nèi)部功能設(shè)置 ARS Personal Trk Grp with overlap. | External Features 外部功能設(shè)置 ARS Modem TG With Overlapping | Direct Abbreviated No. Local Short Dialling Prefix | Data Transfer Open Routing No. | DISA X25 Physical Address | Incoming Call Greeting G

15、uide X25 ISDN Access No. | Abbreviated Dialling Area Hybrid Access | Network No. Virtual Access | Professional TG With Overlapping Entity Voice Mail Box No. | Routing No. 路由碼設(shè)置 Hybrid Link | Robot Call Hybrid TG Address | VPN Overflow Ars Server | Individ.Attendant Call 單個話務(wù)員呼叫 Unlocking DISA | Atte

16、ndant Group Call 話務(wù)臺組呼叫 Ubiquity service pfx | Entity Call |-Set features 常見功能設(shè)置前綴Immediate forward 立即跟隨 Cancel Remote forward 取消遙控跟隨Immediate forward on busy 立即忙線跟隨 UnusedForward on no reply 無人應(yīng)答跟隨 Canc.auto.call back on busy 取消忙線預(yù)約Forward on busy or no reply忙線或無人應(yīng)答跟隨Personal directory Progr. 個人簡碼設(shè)

17、定Forward cancellation 取消跟隨 Personal Directory Use 個人簡碼使用Forward cancel.by destinat. 指定取消跟隨項目 LanguageOverfl.no reply on associate Contrast programmation 分機可程序功能Cancel Overfl.on associate Alarm ConsultationSet group exit 退出Group Camp On Control 忙線駐留設(shè)定Set group entry 進入Group Overfl.busy to assoc.setPr

18、otection against beeps Overf.busy/no repl.assoc.setPadLock 話機上鎖 Voice Guide ListeningAuto-Allocation 自動來話分配 Suite Don't DisturbSubstitution 分機替代功能 No Ringing 來電不振鈴Password modification 修改密碼 Tandem : Absent SecretaryCharging meter readout Tandem : Filtering activationDo not disturb 勿干擾 Force Set

19、Type IdentificationSet In/Out of service 分機加入.退出系統(tǒng) Privilege substitution 分機替代功能特權(quán)碼Associated Direct. No modif. Remote forward 遙控跟隨General FeaturesGroup call pick-up 同群代接Direct call pick-up 不同群代接Agent processing group call pickupLocal Features 常見內(nèi)部功能設(shè)置Speed call to associated set Conversation Record

20、ingConsult Call back list 取消點燈 Pabx address in DPNSSLast Caller Call back Direct Paging CallPaging call answer InfocenterVoice Mail Consultation 單機進入信箱功能碼 Voice Mail DepositWake-up/appointment remind 提醒服務(wù) Select.Principal LineTone test Vg tone測試 Select.Line secondaryCollect telex Z dialing Behind UA

21、Collect text Mask remote identityCollect fax Recordable Voice GuidesMessage deposit 點燈碼 Suite Wake UpText deposit Suite Wake Up CancelImage deposit Physical_Room_CallACD prefixes ACD前置碼 Switch off Message LED 滅燈碼Meet me Conference 29方會談功能碼 Room status managementCancel Wake-up 取消提醒服務(wù) Mini barVoice Ma

22、il Manager AccessExternal Features常見外部功能設(shè)置Direct trunk seizure 指定外線抓取碼Business account codeRedial last number 末碼重?fù)躈ight service answeringDTMF frequencies testPark Call/Retrieve 駐留Waiting call consultation 單機穿梭交談Decimal End to End DiallingDTMF End to End Dialling DTMF切換Malicious call 分機轉(zhuǎn)接VPN Port 功能碼

23、Common Hold 系統(tǒng)保留Not Used (Dialling Key)Secret/ IdentityAlphapageManual Hold 一般保留5.3 Translator(Suffix)后綴Broker Call 取消轉(zhuǎn)接Three-Party Conference 三方會談Intrude 插話Booking On Free Or Busy Set 無人回答或忙線預(yù)約Busy Camp On 忙線駐留Loudspeaker PagingCall AnnouncementEnquiry Call 詢問電話Paging RequestProject NumberDecimal E

24、nd To End DiallingDTMF End To End Dialling DTMF切換Malicious CallVoice Mail DepositCamp On ControlBy pass on Do Not Distrubmgr 管理工具在提示符下輸入小寫的“mgr”進入系統(tǒng)管理菜單a4400a> mgr ß 在系統(tǒng)管理菜中可用 “Enter”鍵表示選中某項 用“Ctrl+V”鍵或“F1”鍵表示輸入?yún)?shù)的確認(rèn)后存盤 用“Ctrl+C”或“F2”鍵表示不存盤退出。 Mgr菜單Shelf Atm Dect system Events Routing Discri

25、minator System Security and Access Control Translator ß 號碼編譯管理 IP Categories ß 類別管理 Attendant Users ß 分機管理 Profiled Users Set Profiles Groups ß 組管理 Abbreviated Numbering Phone Book Entities Trunk Groups ß 中繼管理 External Services Inter-Nodes Links X25 DATA Applications Specifi

26、c Telephone Services 注：以上有標(biāo)識的為常用選項，其中灰色的部分（分機管理和組管理）為可由用戶在現(xiàn)場培訓(xùn)后即可進行管理的項目。其余項目則建議用戶管理員在ALCATEL工程師的指導(dǎo)下操作。分機管理Shelf Atm Dect system Events Routing Discriminator System Security and Access Control Translator IP Categories Attendant Users ß 分機管理 Profiled Users Set Profiles Groups Abbreviated Numberi

27、ng Phone Book Entities Trunk Groups External Services Inter-Nodes Links X25 DATA Applications Specific Telephone Services 在回車選中此項可以進入下一個顯示頁面：分機管理Go down hierarchy Consult/Modify ß 查閱或修改 Consult/Modify Overview of Object Create ß 創(chuàng)建Create Overview of Object Modify Modify Overview of Object

28、Delete ß 刪除 FORCED DELETE Memory re-initialization Facilities 用于新建一個分機電話選中進入 創(chuàng)建分機創(chuàng)建分機 Node Number (reserved) : 1 Directory Number : - ß 分機號 Directory name : - ß 分機 Directory First Name : - ß 姓名 Shelf Address : 255 ß Board Address : 255 ß 分機設(shè)備號 - 物理地址 見前述 Equipment Addre

29、ss : 255 ß Set Type + ANALOG ß 選擇話機類型 Entity Number : 1 Set Function + Default Profile Name : - Key Profile + None Identifier of Domain : 0 Language Id. : 1 ß 語言代碼（語言代碼請 咨詢現(xiàn)場工程師） Secret Code : * ß Confirm : * ß Associated Set No. : - ß 相關(guān)分機號 若無語 音信箱可忽略 Cost Center Id :

30、255 Cost Center Name : - Charging Category + Justified Public Network Category : 2 ß External Forwarding Category : 255 Tel.Facility Category Id : 0 ß 性能類別代碼（一般缺省即可） Connection Category Id : 0 Hunting Group Dir No. : - ß 連選組組號 Pick up Group Name : - ß 代接組組號 Reserved Time Slot + False Voice Mail Dir.No. : - ß 語音信箱號 Paging Trunk Group : 255 Paging Beeper : - Tele-Marketing Agent + False 選中可見下頁所顯示的菜單。再從中選擇所需的話機型號即可每一個話機初始密碼為“0000”，如要更改請輸入新密碼并確認(rèn)用于定義分機的