持續(xù)領(lǐng)導(dǎo)力(英文)課件

1、1Situational Leadership AS300, Lesson 4第1頁，共35頁。2OverviewTask and Relationship BehaviorLeadership Effectiveness VariablesSituational Leadership II ModelEmpowerment第2頁，共35頁。3Task/Directive BehaviorInvolves:Clearly Telling PeopleWhat to DoHow to Do ItWhere to Do ItWhen to Do ItWho Does ItClosely Super

2、vising Their Performance第3頁，共35頁。4Relationship/Supportive BehaviorInvolves:Listening to PeopleProviding support and encouraging their effortsFacilitating their involvement in Problem-Solving and Decision-Making第4頁，共35頁。5Leadership VariablesLeaderFollowerBossAssociates/Peers第5頁，共35頁。6Leadership Varia

3、blesOrganizationJob demandsTime第6頁，共35頁。7Interim SummaryTask/Relationship BehaviorLeadership Variables第7頁，共35頁。8S3S1S4S2Low Supportive and Low DirectiveBehaviorHigh Directive and Low SupportiveBehaviorHigh Directive and High SupportiveBehaviorHigh Supportive and Low DirectiveBehaviorDEVELOPMENT LEVE

4、L OF FOLLOWER(S)DEVELOPEDDEVELOPINGHIGHLOWMODERATED4D1D2D3THE FOUR LEADERSHIP STYLESDIRECTIVE BEHAVIOR(High)(High)(Low)SUPPORTIVE BEHAVIOR第8頁，共35頁。9Subordinates Development LevelCompetence:TaskKnowledgeSkillsCommitment:MotivationConfidence第9頁，共35頁。10Levels of DevelopmentD1 - “Enthusiastic Beginner”D

5、2 - “Disillusioned Learner”D3 - “Reluctant Contributor”D4 - “Peak Performer”第10頁，共35頁。11Levels of DevelopmentD1 Low Competence, High Commitment “Enthusiastic Beginner”第11頁，共35頁。12Levels of DevelopmentD2 Some Competence, Low Commitment “Disillusioned Learner”第12頁，共35頁。13Levels of DevelopmentD3Moderat

6、e to High Competence Variable Commitment “Reluctant Contributor”第13頁，共35頁。14Levels of DevelopmentD4 High Competence, High Commitment “Peak Performer”第14頁，共35頁。15Levels of DevelopmentD1 - Low Competence, High Commitment “Enthusiastic Beginner”D2 - Some Competence, Low Commitment “Disillusioned Learne

7、r”D3 - Moderate to High Competence, Variable Commitment “Reluctant Contributor”D4 - High Competence, High Commitment “Peak Performer”第15頁，共35頁。16Development Level is Task Specific第16頁，共35頁。17What is a Leadership Style?Its a pattern of behaviors you use when you are trying to influence the behaviors

8、of others as perceived by themIt involves problem-solving and decision-making processes第17頁，共35頁。18S3S1S4S2Low Supportive and Low DirectiveBehaviorHigh Directive and Low SupportiveBehaviorHigh Directive and High SupportiveBehaviorHigh Supportive and Low DirectiveBehaviorDEVELOPMENT LEVEL OF FOLLOWER

9、(S)DEVELOPEDDEVELOPINGHIGHLOWMODERATED4D1D2D3THE FOUR LEADERSHIP STYLESDIRECTIVE BEHAVIOR(High)(High)(Low)SUPPORTIVE BEHAVIOR第18頁，共35頁。19DirectingHigh Directive, Low SupportiveLeader defines roles of followersProblem-solving and decision-making initiated by the leaderOne-way communication第19頁，共35頁。2

10、0S3S1S4S2Low Supportive and Low DirectiveBehaviorHigh Directive and Low SupportiveBehaviorHigh Directive and High SupportiveBehaviorHigh Supportive and Low DirectiveBehaviorDEVELOPMENT LEVEL OF FOLLOWER(S)DEVELOPEDDEVELOPINGHIGHLOWMODERATED4D1D2D3THE FOUR LEADERSHIP STYLESDIRECTIVE BEHAVIOR(High)(Hi

11、gh)(Low)SUPPORTIVE BEHAVIOR第20頁，共35頁。21CoachingHigh Directive, High SupportiveLeader now attempts to hear followers suggestions, ideas, and opinionsTwo-way communicationControl over decision-making remains with the leader第21頁，共35頁。22S3S1S4S2Low Supportive and Low DirectiveBehaviorHigh Directive and

12、Low SupportiveBehaviorHigh Directive and High SupportiveBehaviorHigh Supportive and Low DirectiveBehaviorDEVELOPMENT LEVEL OF FOLLOWER(S)DEVELOPEDDEVELOPINGHIGHLOWMODERATED4D1D2D3THE FOUR LEADERSHIP STYLESDIRECTIVE BEHAVIOR(High)(High)(Low)SUPPORTIVE BEHAVIOR第22頁，共35頁。23Supporting High Supportive, L

13、ow Directive Focus of control shifts to follower Leader actively listens Follower has ability and knowledge to do the task第23頁，共35頁。24S3S1S4S2Low Supportive and Low DirectiveBehaviorHigh Directive and Low SupportiveBehaviorHigh Directive and High SupportiveBehaviorHigh Supportive and Low DirectiveBe

14、haviorDEVELOPMENT LEVEL OF FOLLOWER(S)DEVELOPEDDEVELOPINGHIGHLOWMODERATED4D1D2D3THE FOUR LEADERSHIP STYLESDIRECTIVE BEHAVIOR(High)(High)(Low)SUPPORTIVE BEHAVIOR第24頁，共35頁。25Delegating Low Supportive, Low Directive Leader discusses problems with followers Seeks joint agreement on problem definitions D

15、ecision-making is handled by the subordinate They “run their own show”第25頁，共35頁。26S3S1S4S2Low Supportive and Low DirectiveBehaviorHigh Directive and Low SupportiveBehaviorHigh Directive and High SupportiveBehaviorHigh Supportive and Low DirectiveBehaviorDEVELOPMENT LEVEL OF FOLLOWER(S)DEVELOPEDDEVEL

16、OPINGHIGHLOWMODERATED4D1D2D3THE FOUR LEADERSHIP STYLESDIRECTIVE BEHAVIOR(High)(High)(Low)SUPPORTIVE BEHAVIOR第26頁，共35頁。27Leaders need to provide their people with what they cant do for themselves at the present moment.The effectiveness of a leader is based on the accuracy of the match between style a

17、nd development level.第27頁，共35頁。28What happens if we have a mismatch of style with development level?第28頁，共35頁。29Development Level MaturityTell them what you want to doShow them what you want to doLet them try - there is some riskObserve performance - focus on the positive第29頁，共35頁。30The Leaders Goal

18、 Build your followers development level so you can start using less time-consuming styles (S3 and S4) and still get high quality results.第30頁，共35頁。31Empowerment Delegate leadership and decision- making Equip followers with the resources, knowledge, and skills31第31頁，共35頁。32Empowerment Create a clear vision, goals, and accountabilities Develop others Delegate decision mak