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1、CCOONNTTEENNTTSS11.22.33.44.55.66.77.88.99.1100. 1111. 1122. 1133. 1144. 1155. 1166. 1177.1188. 1199. 2200. THE GLOBAL VIDEO INDUSTRY TODAYTHE GLOBAL VIDEO INDUSTRY TOMORROWPROFILE OF AN ONLINE STREAMING CUSTOMER PROFILE OF A PAY-TV CUSTOMER PROFILE OF A CORD-CUTTER DIGITAL VIDEO IN THE SPORTS INDUS
2、TRY DIGITAL VIDEO IN THE SPORTS INDUSTRYTHE GLOBAL VIDEO INDUSTRY BREAKDOWN - UK & EUROPE THE GLOBAL VIDEO INDUSTRY BREAKDOWN - US & LATAM THE GLOBAL VIDEO INDUSTRY BREAKDOWN - ASIA & AUSTRALIA THE UK VIDEO INDUSTRYTHE EUROPEAN VIDEO INDUSTRY THE US VIDEO INDUSTRYTHE LATAM VIDEO INDUSTRYTHE AUSTRALI
3、AN VIDEO INDUSTRY THE JAPANESE VIDEO INDUSTRYTHE THAI VIDEO INDUSTRY WHAT THE EXPERTS SAYSUMMARYABOUT GRABYOTTHHEE GGLLOOBBAALL VVIIDDEEOO IINNDDUUSSTTRRYY TTOODDAAYYWhich video services do global consumers pay for? Consumption habits have rapidly shifted to online and digital platforms over the pas
4、t year.The adoption of online streaming has increased to 55% across the 11 markets in this study. Streaming is more popular than pay-TV at 50% of consumers in 2020.43% Good16% Neutral6% PoorHow do pay-TV customers rate the value of TV services?How do online streaming customers rate the value of stre
5、aming services?33% Very good44% Very good43% Good11% Neutral1% PoorPay-TV customers receive a wide array of programming and channels from their mid-to-high high price pay-TV subscription. 77% of pay-TV customers feel they get good value from a pay-TV subscription.Online streaming customers pay a low
6、 monthly fee and can choose from a wide range of services. Streaming appeals to consumers who require more flexibility in the way they access video. 88% of streaming customers say they get good value from these services.1TTHHEE GGLLOOBBAALL VVIIDDEEOO IINNDDUUSSTTRRYY TTOOMMOORRRROOWWNo - I plan to
7、continue paying for satellite/TV/cable and online video services15%No - I plan to continue paying for satellite/TV/cable only13%Yes - I have only ever paid foronline video services25%Yes - in the next five years Ill switch to paying for online video services only25%Yes - I used to pay for satelitte/
8、TV/cable but now only pay for onlinevideo services24%Within five years, almost 75% of customers will be cord-nevers or will have cut the cord. Pay-TV providers and broadcasters must adapt fastto keep aligned to shifting consumer expectations.Are global consumers planning to pay for online video serv
9、ices exclusively in the future?*Why did/do video services customers want to cut the cord, and only pay for online services?* Data presented is only consumers who currently pay for a TV or video service or plan to in the future2PPRROOFFIILLEE OOFF AANN OONNLLIINNEE SSTTRREEAAMMIINNGG CCUUSSTTOOMMEERR
10、 Smartphones are the most popular device for online streaming with 57% consumer adoption in 2020.Who pays for an online streaming service?The most significant shift in device consumption in the last 12 months is Smart-TV viewing. More than 58% of global streaming customers watch on a TV, andanother
11、30% watching on a streaming device connected to a television set.26-3571%18-2566%36-49MANAGE PROFILES62%50-6446%65+31%71% of consumers who pay for an online streamingservice buy directly from the provider45% of online streaming customers rate their streaming services as very good value for money31%
12、of buy through their satellite TV/ cableprovider as part of a subscription The streaming customers top three devices6655% of streaming customers watch video regularly on a smartphone5588% of streaming customers watch video on a Smart TV regularly3300% watch regularly using a streaming deviceThe rapi
13、d growth in streaming video consumption on TV-sets blurs the lines between online streaming and traditional TV and will be a key factor in the ongoing change in consumer behavior.Almost three-quarters of online streaming customers buy the service direct from the streaming provider and 45% of them ra
14、nk the service as “very good value.” The option to watch streaming video on a TV, from a service purchased from the provider, with high-perceived value is the biggest threat to the traditional TV industry.3Nearly half of customers pay for multiple streaming services, with just 31% paying via a tradi
15、tional satellite provider or MVPD.Pay-TV will have to fight the streaming wars on multiple fronts, including competitions from technology companies such as Amazon and Apple whose primary interest in video content is to support a different business model - selling iPhones or Amazon Prime subscription
16、s. The pay-TV business model will have to adapt quickly to survive.PPRROOFFIILLEE OOFF AAPPAAYY-TTVV CCUUSSTTOOMMEERR The subscription rate for pay-TV is 50% globally in the markets covered.The perceived value of pay-TV is lower than online streaming, with 33% rating the service as “very good value”
17、 for money.Around 95% of respondents could not rank a specific reason that would stop them cutting the cord. 33% of pay-TV customers rate their service as very good value for money43% of pay-TV customers rate their service as good value for moneyThe pay-TV customers top 3 devices5588% of pay-TV cust
18、omers watch video regularly on a smartphone5533% of pay-TV customers watch video on a Smart TV regularly2299% watch regularly using a streaming deviceBroadcasters have recognised the change in audience behaviour and are adapting to the digital shift in viewing by offering TV services across multiple
19、 devices using online streaming. Some networks have launched dedicated streaming services with more flexible payment options as an alternartive to traditional pay- TV subscriptions. Disney+ is the most high-profile switch from a network focusing on carriage-deals and pay-TVtowards streaming. HBO Max
20、 and NBCs free-streaming service Peacock are set to follow this year. Other leading broadcasters such as Sky and CBS offer dedicated streaming services for pay-TV subscribers to address this challenge. Most dedicated pay-TV streaming services do not offer the fullcomplement of content - the full ESP
21、N portfolio is not yet available on Disney+ for example - highlighting the challenges of moving from pay-TV to a pureplay direct-to-consumer offering.4PPRROOFFIILLEE OOFF AA CCOORRDD CCUUTTTTEERR What do we know about cord-cutters and those planning to cut the cord?Why cut the cord?45% of cord cutte
22、rs switched because online services are more affordableAround 1/3 of planned cord- cutters want to switch for the flexibility to watch when they wantBoth segments rate device availability as important and expect to see content on every platform 61% of planned cord-cutters65% of cord-cutters dowatch
23、video on online video services daily.the same.The cord-cutters have a strong affinity to online streaming.45% of the group switched to streaming because these services are more affordable. Cord-cutters regularly use social media to find new content to watch and indicate less interest in content reco
24、mmendations within a specific service.Content discovery is a key benefit when using online platforms to watch video. Using algorithms these platforms are able to make targeted recommendations, which keep users on the platform.Social media platforms use these same types of algorithms, which are now i
25、ndirectly acting as recommendation engines for video content, promoting new shows on streaming platforms and TV.5DDIIGGIITTAALL VVIIDDEEOO IINN TTHHEE SSPPOORRTTSS IINNDDUUSSTTRRYYToday, major broadcasters and pay-TV providers hold most of the worlds premium sporting rights and consumers have limite
26、d choice in where, or how, to watch.58%watch sports on online streaming platforms44% of global sports fans dont pay for traditional pay-TV services.This means almost half of the potential sports audience is locked out of viewing many major sporting events. This lack of access reduces audience reach
27、and can impact rates for sports participation, as seen with the decline of cricket in the UK, with younger demographic groups being least likely to watch linear pay-TV.More than one-quarter of fans who have a pay-TV subscription plan to cut the cord within the next five years, a clear incentive for
28、rights holders to explore direct-to- consumer streaming models to offer greater flexibility and choice for fans.54% of global sports fans with a pay-TV subscription plan to cut the cord within five yearsWhich sports do sports fans want to watch on online streaming platforms?6699% want to watch Socce
29、r/ Football4444% want to watch Tennis3388% want to watch Motorsports3355% want to watch Boxing3388% want to watch Basketballfanswant to pay about $10 per month for a sportsThe challenge for sports rights holders moving to the direct-to-consumer streaming model is the complexity of the existing media
30、 rights environment and the pricing expectations of fans. The consistent message from consumers in all markets we studied was thatsubscription online.This model is in stark contrast to traditional sports broadcast deals, with billions of dollars committedup front and income for the sport guaranteed.
31、 Rights holders are not then responsible for monetising the rights investment. As the move away from pay-TV services accelerates, more pressure will be put on broadcasters to protect margins which may have a knock on impact to the value of sports media rights. As sport retains a unique ability to ag
32、gregate millions, sometimes billions, of consumers to watch an event live at the same time, this remains a vital element of protecting the value of sport in the video ecosystem.6DDIIGGIITTAALL VVIIDDEEOO IINN TTHHEE SSPPOORRTTSS IINNDDUUSSTTRRYYWhat would sports fans pay to watch sports on online st
33、eaming platforms? UP TO $10 UP TO $25100%75%50%25%0%UKUSEUARGBRAJPNTHAIAUSThe majority of global consumers are willing to pay up to $10 per month to watch sports online. In more mature streaming markets such as the U.S and UK, consumers value streaming more highly and are willing to pay more. Given
34、the high cost of pay-TV subscriptions to access sports in these markets it is likely that they will support a higher price ceiling for sports streaming services.Sports-focused streaming services such as DAZN offer a low monthly subscription price and havescaled successfully, but others such as FuboT
35、V and Kayo are less aggressively priced which may restrict mass market adoption.DAZNs business model has led to rapid growth for the platform7in Europe, Asia and the Americas, which could be a glimpse into the future of sports video.For a leading rights holder such as the English Premier League or t
36、he National Football League (NFL) to generate increased global revenues from a direct-to-consumer model, scale matters.Correctly timing the decision to move from selling exclusivemedia rights packages to pay-TV broadcasters, with security of income through the rights cycle, to selling streaming serv
37、ices direct to fans may be the most important decision for major sports in the next decade. This may also leadto European rights holders moving to the US model where mediarights can be bought exclusively for ten years or more, contrasting the three year rights cycle in the English Premier League and
38、 UEFA Champions League.Shorter cycles restrict the level of investment in new markets and as sports look to globalise, alonger-term partner with a strong investment vision may become the norm.The debate is whether pay-TV broadcasters continue to dominate this market or whether new entrants such as D
39、AZN or tech platforms such as Amazon Prime use long- term exclusivity rights to enterone of the major global domestic markets. TTHHEE GGLLOOBBAALL VVIIDDEEOO IINNDDUUSSTTRRYY BBRREEAAKKDDOOWWNN UK66% of UK consumers spend up to 20 per month on video services30% of UK consumers report all video spend
40、 is for streaming40% of UK consumers are willing to pay between 11-35 per month for online streaming servicesGERMANY75% of German consumers spend up to 20 per month on video services35% of German consumers report more than half of video spend is for streaming91% of German consumers are willing to pa
41、y up to 25 per month for online streaming servicesFRANCE73% of French consumers spend up to20 per month on video services41% of French consumers report more than half of video spend is for streaming92% of French consumers are willing to pay up to 25 per month for online streaming servicesSPAIN64% of
42、 Spanish consumers spend up to 20 per month on video services39% of Spanish consumers report more than half of video spend is for streaming87% of Spanish consumers are willing to pay up to 25 per month for online streaming servicesITALY64% of Italian consumers spend up to20 per month on video servic
43、es42% of Italian consumers report more than half of video spend is for streaming87% of Italian consumers are willing to pay up to 25 per month for online streaming services8TTHHEE GGLLOOBBAALL VVIIDDEEOO IINNDDUUSSTTRRYY BBRREEAAKKDDOOWWNN US55% of US consumers spend under$20 per month on video serv
44、ices30% of US consumers report all video spend is for streaming47% of US consumers are willing to pay between $11-$35 per month for online streaming servicesARGENTINA62% of Argentinian consumers spend between USD $8 - $24 per month on video services23% of Argentinian consumers report over half of vi
45、deo spend is for online services49% of Argentinian consumers are willing to pay up to around USD $7 per month for online streaming services9BRAZIL50% of Brazilian consumers spend between USD $6 - $22 per month on video services37% of Brazilian consumers report over half of video spend is for streami
46、ng44% of Brazilian consumers are willing to pay between USD $5 - $9 per month for online streaming servicesTTHHEE GGLLOOBBAALL VVIIDDEEOO IINNDDUUSSTTRRYY BBRREEAAKKDDOOWWNN THAILAND83% of Thai consumers spend up to USD$30 per month on video services41% of Thai consumers report half or more of video
47、 spend is for streaming47% of Thai consumers are willing to pay between USD $6 - $20 per month for online streaming servicesAUSTRALIA49% of Australian consumers spend up to A$20 per month on video services40% of Australian consumers report all video spend is for streaming46% of Australian consumers
48、are willing to pay between A$11 - A$29 per month for online streaming servicesJAPAN33% of Japanese consumers spend up to USD $10 per month on video services50% of Japanese consumers report half or more of video spend is for streaming75% of Japanese consumers are willing to pay up to USD $5 per month
49、 for online streaming services10 THE GLOBAL VIDEO INDUSTRYUNITED KINGDOM Which video services do UK consumers pay for? In the UK, there has been growth in online video subscriptions across all age segments under 65since our 2019 Video Trends Reports.23% more 50-64 year olds and 18% more 36-49s now p
50、ay for an online video service.TotalNo - I plan to contine paying for both15%Yes - Ive only ever paid foronline services25%No - I will only pay for TV13%Yes - I will in the next five years25%Yes - I cut the cord22%Are UK consumers planning to pay for online video services exclusively in the future?*
51、Within the next five years, pay-TV will represent just 30% of UK consumers that pay for a video or TV service.The UK streaming wars really begin in 2020. The likes of Britbox, Disney+ and Apple TV+ will be competing withNetflix and Amazon Prime for streaming customers.Which online streaming services
52、 do UK consumers pay for?71% Netflix 44% Amazon Prime 16% NowTV1163% of UK pay-TV customers also pay for an online streaming service13% plan to subscribe to Disney+ * Data presented is only UK consumers who currently pay for a TVor video service or plan to in the futureTHE GLOBAL VIDEO INDUSTRYEUROP
53、Es BIG FOUR GERMANY, SPAIN, ITALY & FRANCE Which video services do European consumers pay for?Are Europes consumers planning to pay for online video services exclusively in the future?*The online video industry across Europe is highly segmented with local pay-TV and streaming services in each countr
54、y.Europe has seen growth in online video subscriptions across all segments from our 2019 study. 89% of under-35s in Europe pay for video services with 74% of this segment subscribing to online streaming.The traditional pay-TV market will come under threat across Europe in the next five years, with o
55、nly 32% of consumers expecting to subscribe to pay-TV services by 2025.The competition between international and local online services will drive an increase in quality, flexibility and choice as more consumers switch to online streaming subscriptions.Which localized streaming services do European c
56、onsumers pay for?Across all four markets, 54% pay for Netflix, 40% pay for Amazon Prime Video. 14% myCANAL 32% Movistar+22% Sky Go16% Sky Go12THE GLOBAL VIDEO INDUSTRYUNITED STATES Which video services do American consumers pay for?with a 23% growth in online video subscriptions since our 2019 repor
57、t.Overall, 10% more US consumers pay for any type of video service since 2019, this has effectively halved the amount of non-paying videoconsumers.Yes - Ive only ever paid for online servicesYes -I cut the cordYes - I willin the next five yearsNo - I plan to contine paying for both18%29%24%Are Ameri
58、can consumers planning to pay for online video services exclusively in the future?*Almost three-quarters of US consumers that currently pay for TV or streaming services expect to switch to streaming only within the next five years.With Disney+, Apple TV+ and the incoming HBO Max and Peacock from NBC
59、 Universal entering a competitive market, the US will be the bellwetherfor the global streaming wars.14%In the US, streaming continues to grow rapidly in all age groups* Data presented is only US consumers who currently pay for a TV or video service or plan to in the futureWhich online streaming ser
60、vices do Americans pay for?66% Netflix42% Amazon Prime36% Hulu 24% Disney15% plan to subscribe to HBO Max.47% pay for one or two streaming services.54% of US cable customers also pay for a streaming service. 13THE GLOBAL VIDEO INDUSTRYLATIN AMERICA - BRAZIL AND ARGENTINA Which video services do LATA
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