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1、Writing Practical writingWriting PLetters of ComplaintLetters of ComplaintComplain !Complain !Complain !refundComplain !refundComplain !Complain !Complain !Complain !These dialogues between tourists and a tour guide took place after a whale watching tour.Practical WringThese dialogues between touris
2、Practical WringListeningToo wet to go outsideNot statedNot statedBoat got back too lateA full refundA full refundSaw only one whale in the distanceA full refundA refund of half the farePractical WringListeningToo weDialogue 1Im sorry but with the tour.2. Well, it was outside My two kids .we werent v
3、ery happyso wet we couldnt goare very disappointedPractical WringDialogue 1we werent very happDialogue 21. Yes, the whales were awesome but .2. Im sorry but . I now have to make another airline booking and I have no idea whether therell be any seats available. .Im feeling very annoyedthats not good
4、enoughId like a full refundPractical WringDialogue 21. Yes, the whales wDialogue 31. Excuse me, the tour and wed please.2. as were visitors to this area and were leaving tomorrow morning.3. Well, actually, .wasnt what my husbandand I had expectedlike a refundIm afraid thats no good for uswed like a
5、full refundPractical WringDialogue 31. Excuse me, the toIm sorry butIm afraidThats not good enough.Im feeling annoyed with / unhappy about / unsatisfied withId like to talk to the manager.Id like a half / full refund, please.Thats no good for me.You should do something about it. The fish you ordered
6、 tastes terrible. Complain to the manager of the restaurant.DialoguePractical WringIm sorry butThe fish you ordLetters of complaint When you feel unsatisfied with something or someone , it is often a good idea to put the details of your complaint in writing. Practical WringLetters of complaint Gener
7、al Tips1. Be polite because rudeness will not help.2. Point out the problem clearly.3. Say what you want for your complaint to be resolved.4. Give a reasonable timetable for action to be taken.Practical WringGeneral Tips1. Be polite becauDear Sir, I am happy that the refrigerator we ordered last wee
8、k has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities. After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surp
9、rised to find it was around 15, far from the standard temperature range from 0 to 9. This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration. Yours faithfully, Li Ming
10、BackgroundProblemSolutionClosingSample letterPractical WringDear Sir,BackgroundProblemSoluStructureLOGOCompany and Slogan1. Background / Introduction2. Problem3. Solution / Suggestion4. ClosingPractical WringStructureLOGOCompany and SlogaProblemI am writing to draw your attention toI am writing to p
11、oint out some problems withI am writing the letter to you in the hope thatIt is a great pity that we find there is something wrong with I wish to express my disappointment aboutI can hardly put up with it any more. Practical WringProblemI am writing to draw yoSolution / SuggestionI hope you will con
12、sider my suggestions.I think it would do great good if you could.I advise you toIn my opinion, you shouldI suggest that you should.I think it would be more beneficial if you couldI suggest that you look into this matter immediately and deal with it quickly and properly. Solution/SuggestionPractical
13、WringSolution / SuggestionI hope yoSolution / SuggestionI hope that my problem will get your kind consideration. I hope youll find my suggestions useful.We trust that you will now consider this matter seriously . We will appreciate your willingness to make up for the loss. I am looking forward to yo
14、ur early reply.Thank you for your consideration. ClosingPractical WringSolution / SuggestionI hope thlitteringlitteringlitteringlitteringscribblingscribblingscribblingscribbling 假設(shè)你是來自高二9班的李越,有感于校園中存在的隨意涂寫(to scribble)和亂丟垃圾(to litter)的行為,請用英語給校長寫一封信。信中應(yīng)包括以下內(nèi)容:1. 說明這些行為產(chǎn)生的不良影響;2. 提出建議;3. 表示感謝。實戰(zhàn)演練Pra
15、ctical Wring 假設(shè)你是來自高二9班的李越,有感于校園中存在的隨BrainstormingPractical WringBrainstormingPractical WringDear Mr. Headmaster, I am Li Yue, a student from Class 9, Senior II. I am wring to draw your attention to some improper behavior among us students. When I go around the school, I often see littering. Whats w
16、orse, when I study in the library, I often see scribbling on the desk. I always feel ashamed whenever I see this. It makes our school dirty and unpleasant, and does harm to the image of our school. It is not clearly appropriate for a student to litter and scribble about. I wonder if the school could
17、 place more dustbins around and set up specific rules against such behavior. At the same time, students should be encouraged to develop good habits and better behave themselves. I believe that, with the joint efforts of both teachers and students, our school will become a more enjoyable place in the near future. Thank you for your consideration. Yours faithfully, Li YueSample letterDear Mr. Headmaster,Sample
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